Love and Care I Assisted Living

    13417 W Rimrock St, Surprise, AZ 85374
    • Assisted Living

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    Reviews

    5.00·(8)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

    Pros

    • Compassionate, respectful, and gentle resident care
    • Professional and knowledgeable staff
    • Attentive support for physical and emotional needs
    • Effective hospice coordination and care planning
    • Strong medication management
    • Clear communication with families
    • Warm, family-like atmosphere
    • Consistent care across stays of varying lengths

    Summary of reviews

    The reviews provide a consistently positive picture of care at Love and Care I Assisted Living. Families describe residents receiving attentive support for both physical and emotional needs, including residents with significant care needs and one resident receiving hospice care. One family specifically praised coordination with hospice providers and medication management. A former resident also recommended the facility based on a year-long stay.

    Staff members, including Nikki and the care team, are repeatedly praised for compassion, professionalism, knowledge, and kindness. Families describe residents as feeling welcomed and treated like part of the family, and they express confidence in the care provided. Several reviews also emphasize the value of staff support to families, including communication and reassurance throughout a loved one’s stay.

    The reviews do not provide specific information about dining, activities, or the physical condition and amenities of the facility, so those areas cannot be assessed from this feedback. Management feedback is positive, particularly regarding Nikki’s role in providing caring staff. The seven reviews are uniformly favorable, but they offer limited detail about day-to-day services beyond personal care, hospice coordination, medication management, and the resident-staff relationship.

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    Location

    Love and Care I Assisted Living is located at 13417 W Rimrock St, Surprise, AZ, 85374.

    About Love and Care I Assisted Living

    Love and Care I Assisted Living serves seniors in Surprise and Wittmann, Arizona, with several locations and a long history since starting business in 2011, and the place is run under the name Love and Care Assisted Living LLC by Mrs. Nicoleta Hagineagu, who oversees things as Owner/Member, and the facility holds an A+ rating from the Better Business Bureau, with business verified by the Arizona Department of Health Services. The community covers a lot of ground with living options, so you'll find active adult living spaces, independent and assisted living, along with specialized care, like memory care and hospice, and you can also get home care, adult day services, and skilled nursing for more ongoing medical needs. The buildings stay single story and keep things easy to move around, and rooms come both private and semi-private, many with kitchens or kitchenettes, and there's a focus on making things feel homelike and comfortable, with common living spaces meant for gathering and conversation, while safety features like handrails and sprinkler systems are in place.

    Residents get help with daily needs-things like bathing, dressing, and medication reminders-while meals get cooked home-style and served in the dining room; laundry and housekeeping keep the living spaces clean, and there's support for those needing extra care, including memory support and health or wellness programs, and transportation when needed. There's always staff around, and people find social or recreational activities like card games, live music, arts and crafts, plus planned outings, with guest parking and good wifi for visitors or family. Amenities add comfort with things like a salon for haircuts, a fitness center, TV in rooms, and both washers and dryers on site, so life stays convenient for different levels of independence. The facility also offers insurance guidance, help with long-term care insurance, and personalized care plans that match what each person needs, and for people needing short-term stays or a break for family caregivers, there's respite care and adult day services.

    Over the years, the care team at Love and Care I Assisted Living has worked to provide a steady, respectful atmosphere, with attention to privacy and well-being, and the community keeps a welcoming, low-key setting that encourages both independence and togetherness, serving senior citizens in the broader Peoria and Surprise area.

    People often ask...

    Love and Care I Assisted Living offers assisted living and board and care.

    There are 4 photos of Love and Care I Assisted Living on Mirador.

    The full address for this community is 13417 W Rimrock St, Surprise, AZ 85374.

    No, Love and Care I Assisted Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Arizona, the Department of Health Services licenses assisted living and long-term care facilities through AZ Care Check, running compliance inspections and investigating complaints.

    License number001cs00000WoBhvAAF
    StatusActive
    Facility typeAssisted Living Home
    License classActive
    Capacity10 residents
    LicenseeLOVE AND CARE ASSISTED LIVING, LLC
    EffectiveSeptember 26th, 2011
    ExpiresAugust 31st, 2027
    View the official license record

    Inspection Reports

    4

    Reports

    3

    Citations

    0

    Complaints

    3

    Years

    03 Dec 2025Inspection
    Found that medication was not stored securely, with morphine left unlocked in a kitchen refrigerator, posing a risk to residents.
    • R9-10-817.F.1R9-10-817.F.1. Medication Services F. When medication is stored by an assisted living facility, a manager shall ensure that: 1. Medication is stored in a separate locked room, closet, cabinet, or self-contained unit used only for medication storage;
    01 Jul 2025Inspection
    Found no deficiencies.
    14 Nov 2024Inspection
    Found that a written service plan for a resident did not include a signature and date from the resident or representative. This omission created a potential health and safety risk if the resident did not acknowledge the services.
    • R9-10-808.A.5.aA. Except as required in subsection (B), a manager shall ensure that a resident has a written service plan that: 5. When initially developed and when updated, is signed and dated by: a. The resident or resident's representative;
    02 Nov 2023Inspection
    Identified a deficiency where a calendar of planned activities was not prepared at least one week before activities were provided. The posted calendar covered a short period, and staff acknowledged the scheduling was not prepared in advance.
    • R9-10-808.E.2.aE. A manager shall ensure that: 2. A calendar of planned activities is: a. Prepared at least one week in advance of the date the activity is provided,

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Love and Care I Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Love and Care I Assisted Living directly. There is no cost for this service. We are compensated by the community you select.

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