Orchard Pointe at Surprise sits in the Orchards neighborhood, right in the center of Surprise, Arizona, where things seem quiet and folks seem to get along well, and you'll find it's actually owned and run by Heritage Communities, a company that's been around since 2002 and likes to say they do things the "Heritage Way," following those old Midwestern values. The place is licensed as an Assisted Living Center-Directed facility, AL10472C, and has the ability to house up to 130 residents in two buildings at 15048 and 15086 West Young Street. The residency covers many room types for different preferences, whether someone wants a studio, shared, one-bedroom, or even a two-bedroom unit, and most apartments come with a kitchenette and private bathroom, plus plenty of living space, which can help folks feel more at ease. Some rooms are pet-friendly, and there's the option for semi-private apartments too, which might suit those who like sharing space.
Residents get daily meals, snacks, and a real restaurant-style dining room serving breakfast, lunch, and dinner, and there's both indoor and outdoor common areas, including safe, secured courtyards and patio space for enjoying the outside. For activities, the staff sets up a range of events and enrichment like exercise classes, bingo, movie times in the theater room, devotional services on and offsite, and even Mexican Train, which some folks enjoy as a regular event, and residents are always encouraged to join in so they stay social and active. The activity program aims to help with mental, physical, and spiritual well-being and includes outings, library time, beautician and barber services, as well as whirlpool baths and a gym, while a secured environment and structured activities offer added safety and wildflowers for those who might have memory challenges.
Orchard Pointe at Surprise offers different care levels, with memory care for Alzheimer's and dementia, respite stays both short-term and for recovery, and assisted living services that'll help with things like bathing, dressing, medication, and guidance, with staff available in shifts so someone can help out day and night. They've got engaging programs tailored for those with cognitive needs, such as Snapshots™ and Portraits® activities, plus certified Alzheimer's Association-trained staff, and they seem to do a good bit to make sure dementia care focuses on the person as much as the memory condition, always aiming to let everyone do as much for themselves as possible to keep independence. Residents and visitors have often said the place feels friendly and safe, and the staff gets to know people by name, and there's even church services and social opportunities in and out of the community.
Visitors can actually look at real pictures of the property. The landscaping's done nicely, with secure walking and sitting areas, and the transportation shuttle has a chair lift so folks with mobility needs can get to appointments and outings. There's also regular wellness check-ins and plans made with residents, helping to keep care flexible and supportive of living as independently as one can. Everything's designed so residents can celebrate daily living, find something purposeful to do, and get the support they need, with caregivers trained in a certain Heritage Communities way, always taking time to show kindness and keep up a homelike environment. Orchard Pointe at Surprise holds a license through July 31, 2025, and follows Arizona guidelines as expected for senior living centers.
