Orchard Pointe at Surprise is a senior living community dedicated to serving older adults with a range of personalized support options, including assisted living, memory care, and respite care. The community is recognized for its commitment to safety, integrating advanced technologies such as Artificial Intelligence to enhance resident well-being and peace of mind. Orchard Pointe at Surprise is part of a broader network that has connected seniors with high-quality support for over two decades, ensuring that residents receive the assistance needed for both physical and mental health.
At Orchard Pointe at Surprise, care is delivered by a highly trained team, utilizing a philosophy known as The Heritage Way, which is rooted in values of compassion, respect, and individual dignity. This approach is evident in every aspect of daily life at the community, from thoughtful assistance with activities of daily living (ADLs) to a lively social environment that supports engagement and connection. Residents are given the opportunity to flourish in a welcoming setting, with their care plans and daily schedules individually tailored to their unique needs and interests. The team takes the time to truly know each person, allowing them to shape experiences and routines to personal preferences rather than expecting residents to adapt to a predetermined system.
The living accommodations at Orchard Pointe at Surprise are designed for comfort, accessibility, and a sense of home. Residents can choose from a variety of apartment floor plans, all of which feature a private bathroom, kitchenette, ample living space, and walk-in closets. Apartments are pet-friendly and include a unique “front porch” area that can be decorated by each resident, helping everyone create a warm, personalized living space. The community’s location in the heart of Surprise, Arizona—near Bell Road and within close proximity to shops and medical care—provides residents with easy access to local amenities and convenient outings.
Distinctive programming sets Orchard Pointe at Surprise apart. The Snapshots™ program supports assisted living residents who are experiencing mild cognitive changes, providing smaller group activities, cognitive exercises, social engagement, and additional monitoring. This helps residents maintain their independence and confidence while building relationships within the community. For those needing memory care, the Portraits® program is a model of innovative support tailored to seniors living with Alzheimer’s disease and other forms of dementia. It utilizes techniques rooted in the Montessori method, including positive reinforcement and stimulating activities such as music, movement, and memory sessions. The memory care team includes a dementia program specialist who spends quality time with each resident, focusing on meaningful connections and crafting personalized experiences built around each individual’s life story.
Orchard Pointe at Surprise also understands the importance of flexibility in senior care. Short-term respite care and recovery stays are available for those who need extra support following hospitalization or when a primary caregiver is unavailable. These stays can range from a few weeks to up to three months and provide a safe, fully supported environment for recovery and strength-building. This makes Orchard Pointe at Surprise an ideal choice not just for long-term residents, but also for families seeking temporary care solutions.
Life at Orchard Pointe at Surprise is vibrant and full of opportunity for engagement. The community’s events calendar is packed with a wide variety of daily activities and regular excursions. Residents can enjoy multiple events each day, choosing from games like Mexican train dominoes and Piggy Bank Bingo, as well as learning opportunities such as educational roundtables featuring local experts. Craft classes, group discussions, and suggestions from residents themselves help shape a diverse and responsive activities calendar. Friends and family are welcome to join in the fun, creating a warm, inclusive environment where everyone feels at home.
Orchard Pointe at Surprise is not just a place for seniors to live—it is a true community where each resident is encouraged to live their best life, feel connected, and maintain independence in a supportive and caring environment. With specialized care programs, flexible living options, and a dedication to meaningful engagement, Orchard Pointe at Surprise provides older adults with a safe, joyful, and dignified place to call home.