Haven Health Yuma

    2470 S Arizona Ave, Yuma, AZ 85364
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Compassionate rehab restored my strength

    I spent a short stay in rehab and the compassionate, professional staff - especially Heather, the therapists and CNAs - helped me regain mobility and saved me mentally and physically. The facility is clean, welcoming and well-organized, with effective, personalized therapy, good meals and supportive administration. I left stronger, at peace, and would gladly recommend Haven to others.

    Current/former resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.47·(363)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.5
    • Meals

      3.7
    • Amenities

      3.7
    • Value

      1.7

    Pros

    • Strong physical and occupational therapy program
    • Compassionate and attentive nursing staff
    • Dedicated and dependable CNAs
    • Proactive admissions coordination and timely intake
    • Effective transportation and appointment coordination
    • Engaging activities and social programming
    • Clean, well-maintained common areas and many patient rooms
    • Meal variety with accommodations for dietary needs
    • Assistance with insurance and administrative coordination
    • Welcoming, home-like atmosphere

    Cons

    • Inconsistent staffing levels and frequent understaffing
    • Slow response to call lights and care requests
    • Medication-administration and monitoring inconsistencies
    • Sanitation and pest-control concerns in some areas
    • Shared-room privacy and noise-management gaps
    • Inconsistent meal quality and temperature control
    • Gaps in physician coverage and clinical oversight
    • Scheduling and care-coordination inconsistencies
    • Management and administrative effectiveness concerns
    • Discharge and payment practices tied to payer limits
    • Limited state-of-the-art equipment and aging infrastructure
    • Allegations of theft and poor belongings accountability

    Summary of reviews

    Haven Health Yuma elicits strongly mixed but consequential impressions. The facility is repeatedly praised for its rehabilitation program and for staff who deliver hands-on recovery support: physical and occupational therapy teams are described as skilled, motivating, and effective at improving mobility and independence. Many admissions and front-line staff (including several named admissions aides) receive commendation for prompt intake, transportation logistics, and proactive communication that smooth transitions from hospital to facility.

    Direct care is a clear strength in many accounts. Nurses and certified nursing assistants are frequently characterized as compassionate, attentive, and invested in patient comfort; multiple families and patients credited CNAs and therapists with measurable functional gains. At the same time, reviewers describe notable variability in responsiveness across shifts: slow call-light responses, delayed assistance with toileting and pain medication at times, and uneven follow-through on orders. There are also recurring concerns about medication administration and monitoring, ranging from missed or delayed doses to insulin-management problems—issues that potential residents and families should address directly with clinical leadership before admission.

    Dining and activities draw a split response. Numerous respondents praised varied menus, accommodating kitchen staff, and enjoyable meal options that supported recovery needs; others reported inconsistent food quality, temperature issues, limited portioning, or menu repetitions. The activities program and social opportunities are generally viewed positively, with regular programming, socialization, and therapy-driven engagement noted as beneficial for morale and rehabilitation.

    Facility condition and management present another mixed picture. Several reviewers describe clean, bright common spaces, outside views, and well-kept rooms; conversely, others flagged sanitation and odor concerns in specific areas, pest-control issues, and older equipment in therapy spaces. Privacy and roommate management are also uneven—shared rooms and noise from roommates were recurrent complaints. Administrative patterns mentioned include billing and insurance coordination that can be helpful, but also complaints about insurance-driven discharge timing, unclear financial communication, phone responsiveness, and occasional ineffective front-desk/customer-service interactions.

    Taken together, notable patterns are variability by unit and by shift, with outcomes closely tied to staffing levels and specific personnel. Positive experiences cluster where therapy teams, attentive nurses, and proactive admissions staff are present; negative experiences tend to involve understaffing, lapses in clinical oversight, and administrative friction. Prospective residents and families should verify current staffing ratios, ask about medication-safety protocols (especially for diabetes and pain control), confirm room configuration/privacy options, and review the facility’s discharge and payment policies. For many, Haven Health Yuma offers strong rehabilitation value and compassionate caregivers; for others, operational inconsistencies are significant enough to warrant careful pre-admission inquiry and ongoing family engagement in care coordination.

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    Medicare Ratings

    3·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Haven Health Yuma

    Haven Health Yuma is located at 2470 S Arizona Ave, Yuma, AZ, 85364.

    About Haven Health Yuma

    Haven Health Yuma sits at 2470 S Arizona Ave in Yuma, Arizona, not far from Yuma Regional Medical Center, and when you look around the place, you'll see they've done a lot to make it feel comfortable and home-like, with things like private bedrooms, kitchenettes, and safety features including sprinkler systems, roll-in showers, grab bars, and units with emergency call buttons, plus washers and dryers for ease. The building's newly remodeled, and you'll find common areas, integrated lounges, a courtyard, enclosed walkways, and big activity rooms, all of them meant for residents to relax, socialize, or enjoy scheduled group activities. Many people like that there's regular housekeeping, laundry, and meals-three meals every day in a dining room-and residents get cable TV, WiFi, guest parking, and their own maintenance on hand, so it's got those everyday comforts, but the facility makes safety important too, since the staff do background checks, reference checks, drug screenings, immunizations, and in-person interviews before hiring. Residents with physical disabilities or memory concerns find that the building is accessible and secure, and the staff is trained to help those with Alzheimer's or dementia in special, secured memory care units.

    The staff provide skilled nursing, with 24-hour care for those who need it, and the facility has 120 beds for people needing skilled nursing, meaning medical professionals care for people full-time, whether someone needs rehab after surgery, wound or joint care, help with infections, or even ventilator and respiratory care-so it isn't only residential but medical, too, with both inpatient and outpatient services. There's physical, occupational, and speech therapy in special onsite rehab gyms, and you see equipment like therapy balls and elliptical machines in use most days. They offer behavioral therapy, specialty infusion, and pain management, and you'll sometimes see therapists, social workers, and nurses working together to create personalized care plans. There's case management for people planning to go home, with discharge help and community re-entry assessments.

    For those who like to keep busy, there's a lot to do: arts and crafts, social groups, educational classes, health and wellness programs, fitness equipment, and even community outings when folks want to see more than just the building. There's a full calendar that keeps people moving and talking. Entertainment, structured daily programs, and even religious services-Christian, Catholic, and Sunday options-fill up the schedule. Some staff speak native Spanish and Navajo, which helps many residents feel at home. Practical supports like mobility help, meal assistance, toileting, grooming, light housekeeping, and medication management are always included, plus transportation for appointments and outings, where staff go out to pick up or drop off residents, even at their own homes if needed.

    Rooms come in studio, single, or two-bedroom layouts, generally furnished and with kitchenettes, and monthly prices depend on the room chosen. You'll see different services offered-independent living, assisted living, and home health care-though no assisted living beds specifically, since it's mainly a skilled nursing home licensed for that level of care. The facility, part of a larger Haven Health network across Arizona, offers both short- and long-term care, basic caregiving help, memory and behavioral support, and personalized services for physical and mental health. The staff tries to create an easy, supported recovery or living environment, focusing on physical, emotional, and spiritual well-being in a healing setting. The place holds a rating of 3.5 across 51 public reviews.

    People often ask...

    Haven Health Yuma offers assisted living, memory care, and skilled nursing.

    There are 14 photos of Haven Health Yuma on Mirador.

    The full address for this community is 2470 S Arizona Ave, Yuma, AZ 85364.

    No, Haven Health Yuma does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Haven Health Yuma. The information above has not been verified or approved by the owner or operator. For exact information, please contact Haven Health Yuma directly. There is no cost for this service. We are compensated by the community you select.

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