Chapters Living of Little Rock

    2501 Aldersgate Rd, Little Rock, AR 72205
    • Assisted Living
    • Memory Care

    Warm, safe, clean, attentive care

    I placed my parents here and have been very pleased - the staff are kind, respectful and clearly well trained, led by Administrator Matt Manning and Activity Director Marta Harrell. The community feels warm, safe and impeccably clean, with varied, meaningful activities (including tailored memory-care programming), secure outdoor spaces and home-like dining. Communication is consistent, staff are attentive and personable, and overall it's a caring, competent place I'd recommend touring.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.56·(41)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.5
    • Meals

      3.7
    • Amenities

      3.9
    • Value

      4.0

    Pros

    • Compassionate, knowledgeable caregiving staff
    • Responsive and attentive staff interactions
    • Personalized, resident-centered care
    • Strong dementia and memory-care expertise
    • Warm, home-like atmosphere
    • Wide variety of social and meaningful activities
    • Activities tailored to individual residents
    • Opportunities for family involvement and communication
    • Active volunteer and community engagement
    • Well-presented, balanced dining with options
    • Clean, bright, well-maintained interior spaces
    • Secure outdoor courtyards and patios
    • Accessible, mobility-friendly room design
    • Private and communal dining spaces
    • Leadership and activities staff recognized for excellence

    Cons

    • Staffing instability and turnover
    • Inconsistent housekeeping and sanitation practices, including incontinence-care handling
    • Delays in responding to resident care requests
    • Variability in meal variety and occasional food-quality inconsistency
    • Administrative and billing-process delays
    • Gaps in safety supervision during staffing shortages
    • Need for additional staff training and competency reinforcement

    Summary of reviews

    Chapters Living of Little Rock presents a generally positive profile across caregiving, programming, and the physical environment, though review themes indicate some operational variability. Strengths most commonly cited include a compassionate and knowledgeable caregiving team that provides personalized attention and fosters a warm, home-like atmosphere. Families frequently praised staff responsiveness, dementia-care expertise, and the facility’s willingness to partner with families through education programs and regular updates. Leadership and specific staff members (including the administrator and activity director) received explicit commendations, and the community implemented effective infection-control measures and alternative visitation options during COVID-related restrictions.

    The dining program and activities are notable assets. Reviewers described well-presented, balanced meals with reasonable portioning and options; several families emphasized that meals were easy to eat and nutritious. The activities program is robust and diverse, ranging from Bible study, cooking classes and beauty shop visits to bingo, movie screenings, seasonal events, and tailored memory-care activities. Community engagement through volunteers and school groups is a recurring positive, and staff often encourage socialization and friendship-building among residents.

    Facilities and layout are also frequently praised. The building is described as bright, clean, and well laid out, with carpeted walking surfaces, views of landscaped courtyards, multiple patios, a chapel/movie room, and private dining options. Rooms and common areas are characterized as accessible and mobility-friendly, with design elements that support independence and safety.

    However, the reviews also expose notable operational weaknesses that prospective families should evaluate. Several accounts point to staffing instability and turnover, which are associated with delays in responding to care requests and uneven continuity of housekeeping and sanitation practices — including concerns around incontinence-care handling and odors in some common areas. A subset of reviews described gaps in safety supervision during periods of short staffing; others raised the need for renewed staff training and competency reinforcement. Administrative issues such as billing delays and slower follow-up during staff transitions were also reported.

    Taken together, Chapters Living of Little Rock appears to deliver strong person-centered care, engaging programming, and an appealing physical environment under steady leadership. At the same time, variability tied to staffing levels and operational consistency has produced a mixture of very positive experiences and more concerning reports. Prospective residents and families should consider touring the community, meeting caregiving and activities leadership, asking about current staffing ratios and turnover, reviewing housekeeping and incontinence-care protocols, and clarifying administrative/billing procedures before making a placement decision.

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    Location

    Map showing location of Chapters Living of Little Rock

    Chapters Living of Little Rock is located at 2501 Aldersgate Rd, Little Rock, AR, 72205.

    About Chapters Living of Little Rock

    Chapters Living of Little Rock sits at 2501 Aldersgate Rd in Little Rock, Arkansas, right where you can see tall trees and enjoy peaceful walking paths along the property, giving folks a bit of nature and relaxation, and the community itself is single-story which helps people get around with ease, especially if they're worried about steps or elevators. The place has a long history, over 25 years focusing on memory care and helping residents with Alzheimer's or other forms of dementia, and the Memory Care program uses a personalized approach for each person, with a team trained specifically in dementia support so people get consistent, safe care designed for their needs. There's assisted living for those needing help with daily tasks, but also options for independent living and even respite and hospice care when needed, and a 24-hour nursing staff keeps things steady around the clock.

    Rooms come in several styles-private, semi-private, single studio, and deluxe types-many with their own kitchens or kitchenettes, and some people like to bring in things from home to make their space feel familiar, and pets are welcome here. The facility is pretty clean, and there's no strong smell, just the smell of meals cooked fresh by a dietary team with many years of experience, serving three main meals each day, and the community sometimes allows families to join for meals, adding to that welcoming feel. You'll find several dining areas, including private dining for special occasions, plus common rooms, three courtyards for gardening or sitting outdoors, and an indoor hot tub for relaxing.

    Residents can get help with dressing, bathing, and medication reminders, and there's staff in place for walking or wheelchair assistance. Safety's a big concern for people with memory loss, so the dementia unit has secure features that keep people comfortable and calm and help prevent wandering, and there are extra touches like gated security, sprinkler systems, and accessible bathrooms with large showers. Some medical care happens onsite, with services like podiatry, wound care, occupational therapy, and nurses available, and several communities even have doctors who visit regularly. Laundry, housekeeping, and room maintenance are part of the service so residents can focus on living rather than chores.

    The community tries to keep life interesting, offering a range of fun activities: there are group games, musical programs, education sessions, literary events, movie nights, and even arts and crafts in a dedicated room, as well as gardening in the courtyards and walking trails for those who like to spend time outdoors. There's a salon for hair care and a fitness center for gentle exercise. WiFi and cable TV come standard in most areas. The Life Enrichment Program brings daily opportunities for social connection, and the staff follows principles like Caregiving, Care Coordination, Communication, and Community Engagement, all aimed at making sure no one feels alone or left out.

    Chapters Living focuses on promoting independence as much as possible, supporting residents so they can do what they're able to while stepping in to assist when needed, and they foster a strong sense of community by encouraging both community-sponsored and resident-led activities. There are options to pay through insurance, checks, or credit cards, and the staff makes a point to include families and keep open lines of communication so people always know how their loved ones are doing. All these pieces come together in an environment meant to be caring, peaceful, and supportive for seniors at different stages, especially those living with memory concerns.

    People often ask...

    Chapters Living of Little Rock offers competitive pricing, with rates starting at a cost of $5,059 per month.

    Chapters Living of Little Rock offers assisted living and memory care.

    There are 21 photos of Chapters Living of Little Rock on Mirador.

    The full address for this community is 2501 Aldersgate Rd, Little Rock, AR 72205.

    No, Chapters Living of Little Rock does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Arkansas, the Department of Human Services' Office of Long Term Care (OLTC) licenses assisted living facilities and inspects them for compliance, recording the deficiencies cited during its annual, complaint, and monitoring visits.

    License numbermemory-care-at-good-shepherd
    Facility typeAssisted Living Facility Level Ii
    Capacity75 residents
    LicenseeMatt Manning

    Inspection Reports

    22

    Reports

    92

    Citations

    18

    Complaints

    3

    Years

    29 Apr 2026Complaint
    Complaint Visit; Provider Reported Incident inspection on 2026-04-29: 1 deficiency cited.
    • 700.701.1.1bDirect Care Services
    20 Apr 2026Complaint
    Annual; Complaint Visit; Compliance; HCBS Settings inspection on 2026-04-20: 18 deficiencies cited.
    • 500.505.0.l1Facility Responsibilities
    • 500.507.3.1Incident and Accident Reporting
    • 500.508.1.o7Resident Records
    • 600.603.3.FResident Rights
    • 700.700.3.21Dietary Services
    • 700.701.1.1bDirect Care Services
    • 700.701.1.3Direct Care Services
    • 700.702.1.aNurse Oversight
    • 700.703.2.12Medication Storage
    • 700.703.3.1Medication Charting
    • 700.703.3.7aMedication Charting
    • 700.703.3.7bMedication Charting
    • 700.703.3.7cMedication Charting
    • 700.703.3.7dMedication Charting
    • 800.802.3.2Individual Support Plan
    • 800.805.1.b5BASCU Staffing Requirements
    • 900.906.3Fire and Tornado Drills
    • 900.905.2.5Apartment and Unit Features
    15 Aug 2025Complaint
    Complaint Visit; Compliance inspection on 2025-08-15: 1 deficiency cited.
    • 700.703.1.7Facility Administration
    24 Jul 2025Complaint
    Complaint inspection on 2025-07-24: 6 deficiencies cited.
    • 700.702.2.4Health Care Services
    • 600.603.3.GResident Rights
    • 600.601.3.g3Admission Agreement
    • 700.700.1.1Housekeeping and Maintenance
    • 800.805.1.b1ASCU Staffing Requirements
    • 800.805.1.b5AASCU Staffing Requirements
    22 Jul 2025Complaint
    Complaint Visit inspection on 2025-07-22: 1 deficiency cited.
    • 500.507.2.cInternal Incident Reporting
    27 Jun 2025Complaint
    Complaint inspection on 2025-06-27: 3 deficiencies cited.
    • 500.504.1.1b7Facility Administration Policies
    • 500.507.6.4Reporting Suspected Abuse or Neglect
    • 700.703.1.7Facility Administration
    21 May 2025Complaint
    Complaint inspection on 2025-05-21: no deficiencies cited.
    15 May 2025Complaint
    Complaint Visit inspection on 2025-05-15: 10 deficiencies cited.
    • 500.507.3.1Incident and Accident Reporting
    • 700.701.1.1bDirect Care Services
    • 700.702.2.4Health Care Services
    • 700.704.1.aAdmission Eligibility
    • 800.802.3.2Individual Support Plan
    • 800.802.3.4Individual Support Plan
    • 800.802.3.7Individual Support Plan
    • 500.504.1.1fFacility Administration Policies
    • 800.803.3.1Alzheimer's Special Care Unit Environment and Safety
    • 800.807.2.3Required Daily Activities
    07 Apr 2025Complaint
    Complaint inspection on 2025-04-07: no deficiencies cited.
    26 Dec 2024Inspection
    Annual inspection on 2024-12-26: 12 deficiencies cited.
    • 700.700.1.4aHousekeeping and Maintenance
    • 800.805.1.b5AASCU Staffing Requirements
    • 800.805.1.b5BASCU Staffing Requirements
    • 500.504.1.1eFacility Administration Policies
    • 500.504.1.1fFacility Administration Policies
    • 500.504.4.bStaff Training Requirements
    • 600.601.4.dRetention Conditions
    • 700.701.1.1aDirect Care Services
    • 700.703.3.7dMedication Charting
    • 800.802.3.2Individual Support Plan
    • 800.802.3.7Individual Support Plan
    • 900.903.0.kFurnishings and Equipment Level II
    07 Nov 2024Complaint
    Complaint Visit inspection on 2024-11-07: no deficiencies cited.
    05 Aug 2024Pre-license
    Pre-license inspection on 2024-08-05: no deficiencies cited.
    11 Apr 2024Complaint
    Complaint inspection on 2024-04-11: 2 deficiencies cited.
    • 500.504.1.1gFacility Administration Policies
    • 500.504.1.1b4Facility Administration Policies
    01 Feb 2024Complaint
    Complaint Visit inspection on 2024-02-01: no deficiencies cited.
    30 Nov 2023Complaint
    Complaint Visit inspection on 2023-11-30: no deficiencies cited.
    08 Nov 2023Complaint
    Complaint Visit inspection on 2023-11-08: 1 deficiency cited.
    • 500.507.1.aIncident Reporting Requirements
    14 Aug 2023Complaint
    Complaint inspection on 2023-08-14: no deficiencies cited.
    11 Aug 2023Complaint
    Annual; Complaint Visit; Monitor Visit inspection on 2023-08-11: 37 deficiencies cited.
    • 500.504.1.1b5Facility Administration Policies
    • 500.504.1.1b6Facility Administration Policies
    • 500.504.1.1b7Facility Administration Policies
    • 500.504.1.1b8Facility Administration Policies
    • 500.504.1.1eFacility Administration Policies
    • 500.504.1.1hFacility Administration Policies
    • 500.504.1.1iFacility Administration Policies
    • 500.504.1.1jFacility Administration Policies
    • 500.504.3.bStaffing Plan and Ratios
    • 500.505.1.1aResident Funds Management
    • 500.507.1.bIncident Reporting Requirements
    • 600.603.3.TResident Rights
    • 700.700.3.19Dietary Services
    • 800.803.2.3Alzheimer's Special Care Unit Design
    • 800.803.3.3Alzheimer's Special Care Unit Environment and Safety
    • 800.803.3.5Alzheimer's Special Care Unit Environment and Safety
    • 1000.1001.4Records and Reporting Requirements
    • 500.504.4.aStaff Training Requirements
    • 500.504.4.bStaff Training Requirements
    • 500.504.4.cStaff Training Requirements
    • 500.507.2.cInternal Incident Reporting
    • 500.507.5Abuse Investigation Requirements
    • 700.703.2.6Medication Storage
    • 700.703.2.7Medication Storage
    • 800.802.3.1Individual Support Plan
    • 800.802.3.2Individual Support Plan
    • 800.802.3.3Individual Support Plan
    • 800.802.3.4Individual Support Plan
    • 800.802.3.5AIndividual Support Plan
    • 800.802.3.5BIndividual Support Plan
    • 800.802.3.5CIndividual Support Plan
    • 800.802.3.5DIndividual Support Plan
    • 800.802.3.5EIndividual Support Plan
    • 800.802.3.5FIndividual Support Plan
    • 800.802.3.6Individual Support Plan
    • 800.802.3.7Individual Support Plan
    • 900.905.2.6Apartment and Unit Features
    02 May 2023Renewal
    Recertification/Renewal Survey inspection on 2023-05-02: no deficiencies cited.
    07 Apr 2023Pre-license
    Pre-license inspection on 2023-04-07: no deficiencies cited.
    09 Feb 2023Complaint
    Complaint Visit inspection on 2023-02-09: no deficiencies cited.
    24 Jan 2023Complaint
    Complaint Visit inspection on 2023-01-24: no deficiencies cited.

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    Mirador Living is not affiliated with the owner or operator(s) of Chapters Living of Little Rock. The information above has not been verified or approved by the owner or operator. For exact information, please contact Chapters Living of Little Rock directly. There is no cost for this service. We are compensated by the community you select.

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