I'm very pleased with this community - the staff are amazing, caring and attentive, and I'm truly grateful for their communication and hands-on memory care. My mom feels at home in a spacious, apartment-style studio with restaurant-quality meals, varied daily activities, warm clean interiors, convenient location and 24-hour support - great value and real peace of mind.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.45·(55)
Overall rating
5
4
3
2
1
Care
4.4
Staff
4.5
Meals
4.4
Amenities
4.3
Value
3.0
Pros
Compassionate, attentive staff
Hands-on memory-care leadership
Engaging, varied activity program
Multiple indoor and outdoor activity spaces
Experienced, long-tenured team
Restaurant-quality dining options
Onsite salon and personal-care services
Weekly laundry and light-housekeeping services
Transportation to medical appointments
Continuing-care community model (IL to memory care)
Inconsistent dining service and limited menu variety
Staffing shortages affecting responsiveness, especially at night
Variable staff professionalism and communication tone
Pricing structure with move-in fees and add-on charges
Limited unit sizes and constrained floorplan options
Waitlists and limited immediate availability
Gaps in emergency-power preparedness
Occasional maintenance and room-amenity issues
Summary of reviews
Overall impression: Meadowbrook at Agoura Hills is repeatedly described as a warm, well-maintained continuing-care community with a strong emphasis on compassionate, resident-centered staff. Families and residents frequently highlight the kindness and dedication of caregivers, long-tenured employees, and hands-on leadership in memory care. The campus layout, multiple common spaces, and a home-like atmosphere are cited as contributors to resident comfort and socialization; many reviewers described strong friendships among residents and an active social culture that supports independence.
Care and staff: The dominant sentiment is that staff are caring and responsive, with several mentions of compassionate managers and an engaged memory-care director. Family communication tools (video meetings, an activity app with photos) and prompt health communications are strengths. However, there are repeated operational patterns that prospective families should evaluate: staffing levels appear to vary by shift and can affect responsiveness (particularly overnight), and interactions with staff are not uniformly positive—some families experienced curt or unprofessional communication. These comments suggest variability in staff performance and supervision rather than a single uniform standard of conduct.
Dining and activities: The community offers a robust activity schedule (extended evening programming, multiple activity rooms, outings, and a noted activity director) and a variety of activities such as baking, gardening, games, and social events. Dining receives generally favorable comments for food quality—several reviewers praised restaurant-quality meals and special menus—while others noted repetition, service delays, cold plates, and longer wait times during meals. This indicates that while the culinary program has strengths, meal-service consistency and timing can be uneven.
Facilities and services: Reviewers consistently point to clean, tasteful interiors, well-kept grounds, an onsite salon, weekly laundry and light housekeeping, transportation to appointments, and the advantage of a continuing-care model that allows transitions from independent living to memory care. Unit options include studios, one-bedrooms and shared suites; shared-suite privacy features were specifically noted as positive. Some reviewers also found unit sizes modest and cited specific maintenance items (bathroom door, fitted-sheets logistics) that suggest variability in room amenities.
Management and operational patterns: Positive management traits include an open-door policy, accessibility of administration, and flexibility in accommodating special requests. Operational weaknesses that recur across comments include inconsistent housekeeping and laundry controls (lost or missing linens and personal items), gaps in personal-item security and tracking, inconsistent dining service, variable staff professionalism, and pricing structures perceived as expensive because of move-in fees and upcharges. A serious operational concern raised by reviewers was a lack of emergency-power preparedness in at least one instance; prospective families should verify current emergency systems and contingency plans.
Notable patterns and guidance for families: Overall sentiment skews positive with many families expressing high satisfaction and recommending the community, but a minority of experiences outline clear operational gaps that could affect daily life. When evaluating Meadowbrook, prospective residents and families should prioritize direct observation and targeted questions: request details on staffing ratios by shift and overnight response protocols; ask for written laundry and lost-item policies and how personal possessions are tracked; observe a mealtime to assess service flow and menu variety; confirm emergency-power and generator status; review contract terms for move-in fees and ongoing upcharges; and meet the activity director and memory-care leadership. Doing so will help reconcile the generally strong care environment with the operational inconsistencies some families experienced.
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Location
Meadowbrook at Agoura Hills is located at 5217 Chesebro Rd, Agoura Hills, CA, 91301.
About Meadowbrook at Agoura Hills
Meadowbrook At Agoura Hills sits at 5217 Chesebro Rd. in Agoura Hills, California, and has a two-story building where folks can choose studio, one-bedroom, two-bedroom, or friendship suite apartments, which is handy if you want your own space or plan to share with a companion, and the grounds are elevated and have patios, gardens, courtyards, cozy lounges with a fireplace, a game room, movie theater, a private library, music room, arts and crafts studio and even a piano lounge where you might catch some light tunes. This place works as a Continuing Care Retirement Community, which means they offer many types of care, like independent living if you're healthy and want to stay active with friends, assisted living if you need help with daily things, and memory care for folks living with Alzheimer's or dementia, with all the safety features you'd expect to help keep people from wandering away and activities that are supposed to help the mind. They've got nurses on staff, a doctor on call, and a nurse on call, and you'll see aides who help out with home care and hospice, so families usually feel more at ease knowing someone's always around.
Meadowbrook At Agoura Hills welcomes pets, and you'll see animals here and there because residents like to bring them along, and they have a no-smoking policy for all indoor spaces, both in public areas and in private apartments. The meals come from restaurant-style dining, cooked fresh to meet different tastes and any special diets, plus there's a bistro and bar with happy hour and snacks, and you can get coffee or tea any time; their kitchen serves breakfast, lunch, and dinner every day in a comfortable dining area, and you get the option for private dining, too, if you want a quieter meal with family. They run a busy calendar, so people can join book clubs, games, puzzles, fitness classes, or educational programs-there's a fitness center, walking paths outside, and even off-site outings using their transportation service, and the staff take care of chores like housekeeping, personal laundry, and maintenance without much fuss. Residents can visit the beauty salon, barbershop, or nail salon right on site, and a concierge service is available to help with things like grocery delivery or booking trips; utilities are included, and Wi-Fi runs throughout the building, which makes it easier to stay in touch.
People say Meadowbrook At Agoura Hills feels friendly and welcoming, and it often gets recognized with awards for its community spirit and helpful staff, and it's part of a network that reviews and checks its licensing twice a year, so standards get followed. The memory care area includes its own programs, spaces, and security measures, and residents with memory challenges have lots of supervision and join activities meant to keep them active and feeling safe. Their focus is on helping everyone live with purpose, dignity, and as much independence as possible-there's short-term care if someone only comes for a little while, and long-term options for those who want to settle in. Staff cover every shift, all day and night, handling personal care and health needs, and you'll see them around during activities and meals, ready to help or just chat.
The building is wheelchair accessible and designed to be easy to move around in, with enclosed spaces for safety, and there are plenty of indoor and outdoor places to relax, garden, or socialize with neighbors. Residents can use mail services and get help with daily errands, and the structured programs mean there's always something to do, though no one rushes anyone. Everything aims to give residents more time to enjoy what they like, learn something new, or just spend time with friends and family in a setting that tries to be peaceful and comfortable without too much fuss.
Senior Lifestyle, founded in 1985 as a family-owned business headquartered in Chicago, Illinois, has grown from its first lakefront community to become one of the nation's leading senior living providers. Operating more than 130 communities across 20+ states from coast to coast, Senior Lifestyle serves nearly 10,000 residents as the 10th largest senior living provider in the United States, with annual revenues reaching $1 billion. The company functions as an owner, operator, and developer of senior living communities, offering services across all market segments from luxury to affordable.
The company provides a comprehensive continuum of care including independent living, assisted living, memory care, and skilled nursing services. Their award-winning "embrace" Memory Care program stands as a cornerstone of their offerings, built on five key principles: Wellness, Enrichment, Challenge, Connection, and Creativity. This research-driven program features specialized initiatives such as Bookmarks (reading support), Essence (multi-sensory experiences), Snapshots (emotional wellness for residents and families), Spark (cognitive stimulation and social engagement), and Thymeless (a garden-to-table dining program). Each component is designed to provide person-centered care that focuses on the individual rather than the disease, ensuring dignity and overall well-being in a supportive environment.
Senior Lifestyle's operational philosophy is guided by their HEART values: Hospitality, Excellence, Appreciation, Respect, and Teamwork. These core values shape every aspect of their approach to serving residents and supporting team members. The company's commitment extends beyond traditional care models, emphasizing connection and inclusion throughout their communities. Their person-centered approach ensures that daily life is filled with joy and serenity, with personalized experiences tailored to each resident's unique needs, preferences, and abilities.
As a pioneer in the senior living industry for nearly four decades, Senior Lifestyle continues to innovate and expand while maintaining its family-owned heritage and commitment to quality care. Their comprehensive wellness approach addresses mind, body, and soul through coordinated programs that promote cognitive stimulation, social engagement, and meaningful moments. This dedication to excellence across luxury, moderate, and affordable segments demonstrates Senior Lifestyle's mission to provide exceptional senior living experiences that enhance quality of life for all residents, regardless of their care needs or economic circumstances.
People often ask...
Meadowbrook at Agoura Hills offers competitive pricing, with rates starting at a cost of $4,195 per month.
Meadowbrook at Agoura Hills offers assisted living and memory care.
There are 53 photos of Meadowbrook at Agoura Hills on Mirador.
The full address for this community is 5217 Chesebro Rd, Agoura Hills, CA 91301.
No, Meadowbrook at Agoura Hills does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Investigated a death report alleging neglect, lack of care, and failure to seek timely medical attention.
Type A87465(g)
Type A87628(a)
Type A87705(c)(5)
Type A87705(c)(6)
15 Oct 2025Complaint
15 Oct 2025Complaint
Investigated two complaints about resident care: one alleging staff did not treat a resident with dignity or respect, and another alleging failure to meet a resident's incontinent needs. The investigation included interviews and review of records and camera footage that showed lapses in monitoring and timely assistance.
Type B87625(b)(3)
15 Oct 2025Inspection
15 Oct 2025Inspection
Investigated an alleged sexual abuse incident reported in the Memory Care Unit on 10/14/2025; law enforcement conducted an investigation and staff were notified.
04 Sept 2025Inspection
04 Sept 2025Inspection
Observed medication storage and chemical safety issues and an incomplete annual medical visit for a resident.
Type A87465(h)(2)
Type B87309(a)
Type B87463(h)
04 Sept 2025Complaint
04 Sept 2025Complaint
Investigated whether a resident was placed in memory care without proper authorization. Found placement was requested by the resident's authorized representative and supported by medical directives.
16 Jun 2025Complaint
16 Jun 2025Complaint
Investigated the allegation that staff did not ensure it was free from pests. No evidence of pests was observed during the visit.
06 May 2025Inspection
06 May 2025Inspection
Observed that a resident fell during a beach outing, sustaining a back fracture and requiring hospital treatment. A civil penalty was assessed with potential additional penalties noted.
Type B1569.49(e)
Type B1569.49(f)
09 Apr 2025Inspection
09 Apr 2025Inspection
Found that a resident was given dog food by staff, which compromised their dignity. A civil penalty was issued.
Type B87468.1(a)(1)
09 Apr 2025Complaint
09 Apr 2025Complaint
Investigated a request for a resident's medical and billing records; records were faxed in March and again in April after legal review, and the requesting party received some documents while awaiting others.
12 Mar 2025Inspection
12 Mar 2025Inspection
Identified that a resident sustained a back fracture after staff took them on a beach outing without the assistive device, causing a fall.
Type A87468.1(a)(2)
20 Feb 2025Complaint
20 Feb 2025Complaint
Investigated the allegation that staff did not respond to residents' call buttons in a timely manner. The review showed multiple delays, with some calls taking over 30 minutes to receive assistance and a log documenting numerous calls with long wait times.
Type B87468.2(a)(4)
21 Jan 2025Complaint
21 Jan 2025Complaint
Investigated a complaint alleging medications were not provided during an evacuation and that an up-to-date emergency disaster plan was not available. Records showed an emergency plan existed and drills occurred, yet some residents did not receive medications during the evacuation.
Type B87465(a)(4)
12 Dec 2024Inspection
12 Dec 2024Inspection
Identified that a staff member was not fingerprint cleared or associated to the facility, posing an immediate health and safety risk. A $500 civil penalty was assessed.
Type A87355(e)(1-2)
Type A87355(e)
12 Dec 2024Complaint
12 Dec 2024Complaint
Identified delays in staff responding to residents' call buttons, with multiple instances of 15-30 minute wait times.
Type B87468.2(a)(4)
12 Dec 2024Complaint
12 Dec 2024Complaint
Investigated an allegation that a staff member touched a resident’s vagina; interviews and records were reviewed and no witnesses observed the incident.
10 Sept 2024Inspection
10 Sept 2024Inspection
Identified multiple regulatory deficiencies, including hot water temperatures outside allowed range, improper storage of cleaners and medications, and missing or inoperable smoke detectors.
Type A87303(e)(3)
Type A87309(a)
Type A87465(h)(2)
Type A87303(e)(2)
Type A87202(a)
10 Sept 2024Complaint
10 Sept 2024Complaint
Investigated a complaint that COVID-19 prevention was insufficient at the community. Found adequate PPE, an infection control plan, and communication to residents about cases, with testing focused on exposed or symptomatic individuals and guidance from public health that mass testing was not required.
14 Aug 2024Complaint
14 Aug 2024Complaint
Investigated the allegation that staff did not follow a resident's physician order for bed rails; noted a bed-rail policy, temporary removal and reinstallation of rails, and lack of timely communication to the resident's representatives.
Type B87608(a)(5)(A)
14 Aug 2024Inspection
14 Aug 2024Inspection
Investigated a resident's death after a fall. The family had not provided a death certificate, and staff requested the certificate and related records while further investigation was needed.
21 Mar 2024Complaint
21 Mar 2024Complaint
Investigated allegations of retaliation against a resident, failure to bathe a resident, and failure to clean a resident's room, plus alleged slow response by the administrator. Found no evidence to support those specific allegations.
21 Mar 2024Complaint
21 Mar 2024Complaint
Investigated a complaint about a resident injury and related care concerns; findings did not provide sufficient evidence to confirm the allegations.
21 Mar 2024Complaint
21 Mar 2024Complaint
Investigated two complaints about wound care and insects; evidence did not support the allegations.
22 Dec 2023Complaint
22 Dec 2023Complaint
Found insufficient staffing on multiple shifts, with only two caregivers on duty.
Type A87411(a)(a)
22 Dec 2023Complaint
22 Dec 2023Complaint
Investigated allegations that a staff member hit a resident, that a resident bit another resident, that the facility did not notify the resident’s family, and that staffing was insufficient.
Type B87211(a)(a)
22 Dec 2023Complaint
22 Dec 2023Complaint
Investigated a death and concerns about medication administration and staffing. Reviewed records and interviewed staff and residents to determine what happened.
25 Sept 2023Inspection
25 Sept 2023Inspection
Observed that personal grooming items in memory care were unlocked and accessible to residents, creating health and safety risks.
Type A87705(g)
Type A87468(a)(12)
31 Aug 2023Complaint
31 Aug 2023Complaint
Investigated the allegation that residents were not allowed visitors. Evidence showed visitors were allowed by appointment, with outdoor options during an outbreak.
10 Aug 2023Complaint
10 Aug 2023Complaint
Investigated allegations of abuse and neglect; interviews with residents and staff and review of records found no evidence to support the claims.
14 Jul 2023Complaint
14 Jul 2023Complaint
Identified issues with timely notification of a resident's condition to the responsible party. Found insufficient staffing on several shifts, affecting medication delivery.
Type B87466
Type B87411(a)
12 May 2023Inspection
12 May 2023Inspection
Investigated a case where staff did not seek timely medical attention for a resident in distress, resulting in the resident's death; a $500 immediate civil penalty was assessed.
Type A87456(g)
Type A87465(g)
Type A87628(a)
Type B87705(c)(5)
Type B87705(c)(6)
12 May 2023Inspection
12 May 2023Inspection
Identified lack of care and supervision that allowed a resident to leave the premises unattended, resulting in a fall and hospitalization. An immediate civil penalty of $500 was issued.
Type A87465(f)(1)
Type A87464(f)(1)
Type A87405(d)(1)
24 Feb 2023Inspection
24 Feb 2023Inspection
Identified that a resident sustained a burn from hot water used by staff during bathing, with the water not tested prior to use.
Type A87468.1(a)(2)
21 Sept 2022Complaint
21 Sept 2022Complaint
Investigated allegations that staff engaged in inappropriate interactions with residents. The record shows multiple interviews and document reviews were conducted.
Type A87468.1(a)(1)
21 Sept 2022Inspection
21 Sept 2022Inspection
Identified that two former administrators knew of suspected abuse and failed to report to local ombudsman, licensing agency, and law enforcement, creating an immediate health and safety risk to residents.
Type A87405(d)(2)
Type A87211(c)
14 Sept 2022Inspection
14 Sept 2022Inspection
Identified an unlocked memory care room with over-the-counter medications accessible, creating a safety risk for residents.
Type A87705(f)(2)
14 Sept 2022Inspection
14 Sept 2022Inspection
Investigated a self-reported incident of verbal abuse by a staff member toward a resident; reviewed video footage and conducted interviews.
08 Mar 2022Complaint
08 Mar 2022Complaint
Investigated an allegation of unexplained bruising observed on residents. Findings indicated bruising could result from skin issues, medications, or minor incidents and did not indicate neglect or abuse.
08 Mar 2022Complaint
08 Mar 2022Complaint
Investigated two complaints about staff behavior and hydration; interviews and observations found no conclusive evidence of either issue.
05 Dec 2021Complaint
05 Dec 2021Complaint
Found that staff mishandled the evening medication dose on 11/28/2021 and failed to report unusual incidents to licensing.
Type A87465(a)
Type A87465(a)(5)
Type B87211(a)(1)(A-D)
05 Dec 2021Complaint
05 Dec 2021Complaint
Found that medications were not administered to residents per doctor’s orders, including an incident on 11/28/2021 where the 5:00 p.m. dose was not given to about 28 residents.
Type A87465(a)
Type A87465(a)(5)
22 Nov 2021Complaint
22 Nov 2021Complaint
Investigated a complaint alleging neglect of a resident and insufficient dining-area staffing, with interviews and observations conducted at the location.
10 Nov 2021Inspection
10 Nov 2021Inspection
Investigated an incident between two residents where one accused the other of pushing; a written notification to licensing was not provided within seven days.
Type B87211(a)(1)(A-D)
10 Nov 2021Complaint
10 Nov 2021Complaint
Investigated the allegation that a resident hit another resident and the allegation that the resident did not receive medical treatment for injuries.
04 Oct 2021Complaint
04 Oct 2021Complaint
Investigated concerns that staffing levels were insufficient to meet residents' needs. The claim that residents were not getting meals was not confirmed, and the memory care area was found to be adequately lit.
Type A87411(a)
04 Oct 2021Complaint
04 Oct 2021Complaint
Investigated a complaint about staffing and found insufficient staffing resulting in delays to resident care and transfers performed with only two caregivers.
Type A87411(a)
19 Aug 2021Inspection
19 Aug 2021Inspection
Found no deficiencies during the visit.
13 Apr 2021Complaint
13 Apr 2021Complaint
Investigated allegations that a resident's health declined due to neglect, including dehydration and multiple infections, and grooming and hygiene needs were not addressed.
Type A87464(f)(1)
Type A87466
16 Feb 2021Complaint
16 Feb 2021Complaint
Investigated a complaint about a resident who became unconscious, was found with a broken bone, and faced dehydration and other health issues. The investigation found that the break occurred while in care and that medical attention was not sought promptly.
Type A87464(f)(1)
Type A87466
20 Oct 2020Complaint
20 Oct 2020Complaint
Investigated an allegation that an unauthorized COVID-19 fee was added to residents' bills. Documentation showed a separate $250 COVID-19 fee, billed over four months rather than incorporated into the monthly rate.
Type BHSC 1569.655(b)
11 Jun 2020Complaint
11 Jun 2020Complaint
Investigated a complaint alleging inadequate seating for memory care residents due to construction; found insufficient evidence to support the claim, as alternative seating areas were available.
22 May 2020Inspection
22 May 2020Inspection
Investigated an allegation of inappropriate sexual touching between two residents.
12 Mar 2020Inspection
12 Mar 2020Inspection
Investigated an incident of a resident eloping from a secured unit due to a door being left unlocked during construction activities.
25 Feb 2020Inspection
25 Feb 2020Inspection
Investigated an incident involving a resident who passed away after being taken off a ventilator following a fall outside. Further investigation by the Community Care Licensing Investigation's Branch was deemed necessary.
Type B87211
20 Feb 2020Inspection
20 Feb 2020Inspection
Reviewed incidents where a resident eloped through a construction site and another resident had a prohibited health condition and was transported to the hospital; further investigation needed.
Type A87464(f)(1)
Type A87466
22 Jan 2020Complaint
22 Jan 2020Complaint
Confirmed that facility staff did not assist a resident with medication self-administration for multiple days.
Type A87465(a)
05 Dec 2019Inspection
05 Dec 2019Inspection
Identified deficiencies in safety checks and protocols following an elopement incident at the facility.
Type A87411(a)
01 Nov 2019Complaint
01 Nov 2019Complaint
Confirmed bed bug infestation in multiple rooms and treatment ongoing.
Type A87464(f)(1)
Type A87405
17 Oct 2019Complaint
17 Oct 2019Complaint
Confirmed that a resident did not receive prescribed medication as documented in the records.
Type A87411(a)
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Mirador Living is not affiliated with the owner or operator(s) of Meadowbrook at Agoura Hills. The information above has not been verified or approved by the owner or operator. For exact information, please contact Meadowbrook at Agoura Hills directly. There is no cost for this service. We are compensated by the community you select.
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