Compassionate professional dementia care community
I moved my loved one here and have been very pleased - Patrice and leadership are compassionate and approachable, onboarding was thorough, and management truly advocates for residents. The staff are attentive and dementia-trained, the community feels family-like with pets, engaging activities, bright rooms and beautiful grounds, and I have real peace of mind knowing care is professional and warm.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.48·(89)
Overall rating
5
4
3
2
1
Care
4.6
Staff
4.5
Meals
3.7
Amenities
4.5
Value
3.3
Pros
Secure, landscaped grounds with multiple outdoor spaces
Bright, open, well-maintained interior design
Dementia-focused Nexus care program
24/7 licensed nursing availability (RNs and LVNs)
Compassionate, dementia-trained caregiving staff
Robust life-enrichment and cognitive-activity programming
On-site therapy and rehabilitation services
Restaurant-style dining with chef-designed menus
Family-inclusion practices and admission support
Pet-friendly policies and on-site animals
Personalized memory cues outside suites
Spacious rooms and wide hallways
Emphasis on resident dignity and quality of life
Availability of hospice and virtual doctor services
Accessible foothills location with secure setting
Engaging outdoor amenities (gardens, aviary, pool, trails)
Cons
Gaps in infection-control and containment protocols
Communication delays and inconsistent family updates
Variable cleanliness and sanitation in specific areas
Occasional understaffing and staff workload pressures
Inconsistent staff conduct and supervision
Leadership turnover and management instability
Confusing pricing structure and limited billing transparency
Laundry and personal-property tracking errors
Placement-suitability inconsistencies for complex behaviors
Summary of reviews
Silverado Calabasas presents as a well-appointed, dementia-focused memory-care community with clear strengths in environment, programming, and clinical availability. The campus and interiors are repeatedly described as bright, open, and carefully landscaped, with multiple outdoor amenities—gardens, aviary, pool, and walking trails—that families value for quality-of-life and engagement. The community emphasizes dementia-specific programming (Nexus), personalized memory cues outside suites, and a pet-friendly model that many families cited as contributing to a home-like atmosphere.
Clinical and caregiving strengths are prominent: families consistently note around-the-clock licensed nursing coverage, dementia-trained caregivers, structured life-enrichment activities, on-site therapy services, and available hospice and virtual physician support. Reviewers often highlight compassionate staff who use redirection and individualized engagement, and several accounts describe noticeable clinical or behavioral improvements after placement. Admission support and family inclusion (such as complimentary family meals and onboarding assistance) are also frequently mentioned as positive operational practices.
Dining and activities are generally seen as robust elements of the program. The community offers restaurant-style meals prepared by a trained chef, varied daily activities (crafts, cooking, music, gardening, and physical therapy), and programming aimed at social and cognitive stimulation. Opinions on dining quality vary; some families praise the culinary offerings and family-meal practices, while others find the food inconsistent with their expectations. Activity programming is broad and integrates animals and outdoor work as part of therapeutic engagement.
Operational patterns raise several recurring concerns. Infection-control and containment have been a notable issue in some instances, including communicable-skin incidents and pest-control concerns; these events highlight the need for clear protocols and rapid family notification. Communication with families shows variability: delays in callbacks, inconsistent updates, and occasional miscommunications on care plans or safety needs were reported. Cleanliness and sanitation were cited as inconsistent in specific locations (for example, showers or a resident room), in contrast to many comments praising overall maintenance—indicating uneven housekeeping performance across the campus.
Staffing and management present mixed signals. While many families praise individual caregivers and administrators for compassion and advocacy, others describe intermittent understaffing, variable staff conduct, and leadership turnover that can affect continuity. Operational weaknesses also include billing and pricing opacity (base fees plus add-on charges and periodic increases), along with laundry and personal-property tracking errors. Finally, placement suitability is an area to probe: a small number of families experienced mismatches between a resident’s behavioral needs and the community’s capacity, leading to transfer decisions shortly after admission.
For prospective families: Silverado Calabasas offers a strong, amenity-rich memory-care environment with specialized dementia programming and on-site clinical supports that many find highly effective. At the same time, prospective residents and their decision-makers should ask targeted questions about infection-control procedures, staffing ratios and shift coverage, communication policies for clinical incidents, pricing breakdowns and ancillary fees, and protocols for laundry/property handling. Site visits that include conversations with nursing leadership and scheduled observation of activity and housekeeping routines will help determine whether the operational practices meet your relative’s needs and expectations.
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Location
Silverado Calabasas Memory Care Community is located at 25100 Calabasas Rd, Calabasas, CA, 91302.
About Silverado Calabasas Memory Care Community
Silverado Calabasas Memory Care Community sits among the hills near the Santa Monica Mountains, where you get a single-story building with private or shared rooms and clean outdoor patios filled with flowers, and folks are always friendly to pets if you've got one. Staff include 24-hour licensed nurses, a physician medical director, a masters-level social worker, and caregivers who've gone through 40 hours of specially designed dementia training-plus you'll see that new Dementia Care Certification at work, which means care for Alzheimer's, Parkinson's, Lewy body, and other memory-related needs has some experience and heart behind it. The community has three care neighborhoods-Nexus for early memory challenges, Enrichment for those in between, and Sensory for later-stage needs-so people move as their needs change, and there's help for other things like non-ambulatory care and incontinence issues too. Folks can choose from private or shared apartments, and for those who need short-term help, respite care is an option as well, and there's even a hospice waiver.
They've set up amenities you see in more regular places-Wi-Fi, handicap accessibility, a fitness center, a heated pool, room service, and transportation out for errands and doctor visits-and meals come from a chef, served restaurant-style, with options for special diets like vegan, gluten-free, diabetic, or low-sodium, so you're not left out if you've got restrictions. The activity director organizes brain games, social events, music, ping pong, and walks on lush, secure paths, trying to match activities to folks' interests and strengths, which makes for a pretty active life even in later years. The team manages medication and offers support with daily needs, working off individualized wellness strategies to keep everyone as comfortable and engaged as possible, and the community takes pride in the Brain Healthy Living program (called Nexus), which is a notable part of their memory care activities.
The building's purposely designed to prevent wandering and confusion, using things like memory boxes, hand rails, and clear signs, and there's a secure environment throughout so families know their loved ones are safe. Support includes managing wellness, providing diabetic and medication care, addressing mobility difficulties, and offering therapies meant for cognitive impairments. People describe the staff as compassionate, engaged, and always trying to create a warm, home-like feel, with help always nearby but respect for each person's independence. Surrounded by nature with walking trails and bistros, Silverado Calabasas tries to combine good care, comfort, a bit of elegance, and safety for people living with Alzheimer's or other memory issues, and for those interested, there's an option to schedule a personalized or virtual tour to get a sense of the place before making a decision.
People often ask...
Silverado Calabasas Memory Care Community offers competitive pricing, with rates starting at a cost of $6,972 per month.
Silverado Calabasas Memory Care Community offers assisted living and memory care.
There are 17 photos of Silverado Calabasas Memory Care Community on Mirador.
The full address for this community is 25100 Calabasas Rd, Calabasas, CA 91302.
No, Silverado Calabasas Memory Care Community does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
License number
197609117
Status
Licensed
Facility type
Residential Care Elderly
Capacity
110 residents
Licensee
SUBTENANT 25100 CALABASAS RD; SILVERADO SR LVG MGT
Observed a clean environment with functioning safety systems and complete staff and resident records; no deficiencies cited.
16 Dec 2025Inspection
16 Dec 2025Inspection
Investigated a self-reported incident in which a resident reported being sexually assaulted by another resident; staff placed the other resident on 1:1 supervision, informed parties, and police were notified. No immediate health and safety hazards were identified.
03 Sept 2025Complaint
03 Sept 2025Complaint
Investigated allegations that neglect led to a resident sustaining multiple stage 3 pressure injuries and that timely medical care was not sought, resulting in retention of a resident with prohibited health conditions.
Type A87466
Type A87615(a)(1)
26 Mar 2025Complaint
26 Mar 2025Complaint
Investigated the allegation of neglect/lack of care leading to a questionable death after a resident fell during a Hoyer lift transfer. The investigation found the resident required a 2-person transfer, but staff did not obtain needed assistance or follow the care plan, contributing to the injury and death.
Type A87464(f)(4)
13 Mar 2025Inspection
13 Mar 2025Inspection
Identified a deficiency involving self-administered medications, where counts did not match and documentation failed to reflect discrepancies, creating potential health risk for residents.
Type B87465(a)(4)
13 Mar 2025Complaint
13 Mar 2025Complaint
Investigated whether a resident was being held against their will; interview and observations did not corroborate the claim.
16 Jan 2025Inspection
16 Jan 2025Inspection
Identified a self-reported incident where a resident sustained a right knee injury during transfer, with hospital records indicating a distal femur fracture. Records did not indicate the injury was acute nor caused by improper transfer or lack of care and supervision.
16 Jan 2025Complaint
16 Jan 2025Complaint
Investigated allegation of financial abuse involving a resident; evidence did not corroborate the claim.
16 Jan 2025Complaint
16 Jan 2025Complaint
Investigated an allegation that staff failed to provide adequate supervision, leading to a resident assaulting another and causing injury. Found insufficient evidence to substantiate the allegation.
12 Dec 2024Complaint
12 Dec 2024Complaint
Investigated a complaint and found that personal items were not safeguarded and that residents were not supervised during meals; a call system was in place but not all parties were aware of it.
Type B1569.312(a)
Type B87217(b)
24 Oct 2024Inspection
24 Oct 2024Inspection
Observed general compliance with safety and care standards and reviewed an allegation of sexual abuse reported by a resident's private companion, with medical testing indicating no evidence of abuse.
27 Aug 2024Complaint
27 Aug 2024Complaint
Investigated the allegation that a resident was financially abused while in care; interviews and records showed the resident used their own debit card with authorized assistance for purchases, resulting in insufficient evidence to support the claim.
27 Mar 2024Inspection
27 Mar 2024Inspection
Observed no deficiencies and found safety and cleanliness satisfactory; the visit addressed two self-reported incidents.
01 Aug 2023Inspection
01 Aug 2023Inspection
Identified safety and documentation concerns related to dementia care, access to personal care items, elopement risk, and PRN medication documentation.
Type A87705(f)(1)
Type A87705(g)(1)
Type A87464(f)(1)
Type A87465(d)(3)
22 May 2023Inspection
22 May 2023Inspection
Identified missing health screenings and TB results for three staff members, and missing criminal record statements for two staff members. Two deficiencies were cited.
Type B87411(f)
Type B87355(d)
01 Feb 2023Inspection
01 Feb 2023Inspection
Observed compliance with applicable licensing requirements; no deficiencies cited.
15 Nov 2022Complaint
15 Nov 2022Complaint
Investigated a complaint about timely communication of changes in a resident's condition to hospice and meeting the resident's care needs. Findings showed gaps in communication and ongoing challenges with managing the resident's behaviors.
Type A87468.6
Type A87464(f)(4)
01 Nov 2022Inspection
01 Nov 2022Inspection
Identified PRN medication documentation errors for multiple residents during a case-management review and noted training and oversight needs.
Type A87465(d)(3)
20 Sept 2022Complaint
20 Sept 2022Complaint
Investigated an allegation that a resident was assaulted by another resident due to lack of supervision. Records and interviews indicated the incident occurred on 5/10/2022, involved two residents, and staff separated them with medical checks showing no visible injuries.
30 Aug 2022Inspection
30 Aug 2022Inspection
Identified ongoing compliance with regulations governing care services; no deficiencies cited.
01 Jun 2022Inspection
01 Jun 2022Inspection
Identified gaps in staff records, health screenings, and TB results for several staff; noted updates to resident assessment and related procedures.
Type B87411(a)
Type B87411(f)
Type B87411(c)(1)
01 Jun 2022Complaint
01 Jun 2022Complaint
Identified that two staff members worked before obtaining California criminal record clearance.
Type A87355(e)(1)
19 Apr 2022Complaint
19 Apr 2022Complaint
Investigated allegations that staff failed to meet resident hygiene needs and did not follow COVID-19 and visitation protocols. Findings indicated concerns with hygiene care and related procedures.
Type B87464(f)(4)
08 Mar 2022Inspection
08 Mar 2022Inspection
Observed an active COVID-19 outbreak and reviewed infection-control practices, PPE availability, cleaning protocols, and resident zoning. Noted front-entry symptom screening, updated exposure notification postings, and staff adherence to PPE and hygiene guidelines.
01 Feb 2022Inspection
01 Feb 2022Inspection
Identified that five residents had rashes in February 2021 and were not reported to licensing.
Type B87211(a)(1)(D)
01 Feb 2022Complaint
01 Feb 2022Complaint
Investigated a February 2021 rash among residents during a COVID-19 surge. A tele-health visit led to in-house treatment for five residents, and one was later confirmed by a dermatologist to have scabies, followed by a building-wide cleaning and preventive treatment for all residents and staff.
29 Nov 2021Complaint
29 Nov 2021Complaint
Investigated an allegation that staff failed to provide proper care and supervision to a resident, which resulted in the resident's death.
Type A87464(f)(1)
Type B87101(c)(3)
Type B1569.2
29 Nov 2021Complaint
29 Nov 2021Complaint
Investigated a claim that residents sustained fractures while in care, and examined allegations that a resident was restrained and that physician orders for medical equipment were not followed.
Type A87468.2(a)(4)
29 Nov 2021Inspection
29 Nov 2021Inspection
Identified that the allegation that staff failed to provide proper care and supervision to a resident resulting in the resident's death was changed on 11/29/2021.
Type A87468.2(a)(4)
Type B87464(f)(1)
Type B87465(g)
Type B87411(a)
Type B87405(d)(1)(2)
21 Sept 2021Inspection
21 Sept 2021Inspection
Investigated a lack of care and supervision that led to a resident's fatal injuries after an assault by another resident; civil penalties were imposed.
Type A87468.2(a)(4)
Type A1569.49
13 Sept 2021Complaint
13 Sept 2021Complaint
Investigated an allegation that residents sustained pressure injuries while in care. Found evidence of a stage III pressure injury on one resident and ongoing wound care for others.
Type A87615(a)(1)
Type A87631
13 Sept 2021Complaint
13 Sept 2021Complaint
Investigated two allegations: mismanaging medication and failure to follow reporting requirements. Evidence did not establish these claims.
13 Sept 2021Complaint
13 Sept 2021Complaint
Investigated the allegation that the environment was unsafe due to aggressive residents and that staff lacked training; found aggression linked to dementia was managed by staff with additional support and medical escalation, and training hours met regulatory requirements.
23 Aug 2021Complaint
23 Aug 2021Complaint
Investigated a case where lack of care and supervision led to a resident being pushed by another, causing serious injuries and subsequent death.
Type A87468.2(a)(4)
23 Aug 2021Inspection
23 Aug 2021Inspection
Identified neglect and failure to monitor after insulin administration, and failure to obtain timely medical care after the resident became unresponsive, contributing to the resident's death.
Type A87464(f)(1)
Type A87465(g)
Type A87411(a)
Type A87405(d)(1)(2)
Type A1569.49
Type A15610.67
02 Jul 2021Complaint
02 Jul 2021Complaint
Determined that residents were not locked inside rooms; doors could be released by staff or residents, and some rooms designated as 'Welcome' were locked from the outside but could be opened from the inside. Additionally, staffing was adjusted to provide consistent coverage across the week, with an observed ratio supporting adequate supervision.
02 Jul 2021Complaint
02 Jul 2021Complaint
Investigated a complaint alleging issues with toileting and showering support, vermin, fire safety, and residents eloping; interviews and records showed no evidence to support these claims.
14 Jun 2021Inspection
14 Jun 2021Inspection
Observed comprehensive infection control measures, including symptom screening at entry, an adequate PPE supply, and cleaning protocols. No deficiencies were cited.
07 Jun 2021Inspection
07 Jun 2021Inspection
Investigated a self-reported incident involving two residents engaging in sexual intercourse in a room. No immediate health and safety concerns were observed, and no citations were issued.
19 May 2021Inspection
19 May 2021Inspection
Reviewed an accusation dated 05/13/2021 and discussed posting and notification requirements with staff.
Type B1569.38
30 Mar 2021Complaint
30 Mar 2021Complaint
Investigated allegations that inadequate supervision led to a resident's injuries and aggressive incidents. Also examined claims of failure to seek timely medical attention for abdominal pain and improper management of incontinence.
Type A87468.2(a)(4)
Type A87465(g)
Type A87625(b)(3)
25 Jan 2021Complaint
25 Jan 2021Complaint
Found that the allegation that staff do not meet toileting needs of residents and the allegation that staff do not meet personal hygiene needs of residents were not supported. Found that the allegation that the place is not kept clean and sanitary at all times was not supported.
25 Jan 2021Complaint
25 Jan 2021Complaint
Found insufficient evidence to support the claim that lack of supervision led to an assault between two residents on 12/15/2020, with staff responding promptly, assessing injuries, and no additional injuries identified.
25 Jan 2021Complaint
25 Jan 2021Complaint
Investigated the allegation that fecal matter was observed and not cleaned for over an hour; found insufficient evidence to confirm unsanitary conditions.
29 Oct 2020Complaint
29 Oct 2020Complaint
Found insufficient evidence to support the allegation that staffing was insufficient and that residents were left in soiled diapers for extended periods. Identified no deficiencies.
21 Oct 2020Complaint
21 Oct 2020Complaint
Investigated lack of care and supervision that allowed resident-on-resident sexual activity between two residents. Also reviewed a claim that a resident sustained a hand injury during the incident.
Type A87468.1
Type A87411
21 Oct 2020Inspection
21 Oct 2020Inspection
Identified lack of care and supervision that allowed a resident to be sexually battered by another resident.
Type A87101(c)(3)
Type A1569.2(c)
20 Oct 2020Inspection
20 Oct 2020Inspection
Investigated a case where a staff member did not properly assist a resident with self-administered medication, leading to hospitalization. The resident later died from COVID-19 related health issues, not from the medication error.
19 Oct 2020Complaint
19 Oct 2020Complaint
Identified that a resident developed multiple pressure injuries, including a stage 3 left hip wound, while in care, and staff were not aware of the injuries prior to hospitalization. Found that the resident was not receiving hospice or home health services before the hospital admission.
01 Jun 2020Complaint
01 Jun 2020Complaint
Determined insufficient evidence to support the allegation that staff caused injury to a resident, as video footage and interviews indicated the resident sustained a bruise from a fall.
14 May 2020Inspection
14 May 2020Inspection
Investigated an incident where wrong medication was given to a resident who subsequently passed away. No health and safety hazards found during the visit.
11 Mar 2020Inspection
11 Mar 2020Inspection
Identified deficiencies in resident and personnel records, resulting in civil penalties and required corrective action.
Type A87466
Type A87464(f)(4)
05 Mar 2020Inspection
05 Mar 2020Inspection
Identified deficiencies were observed during the inspection, including cleanliness issues in common areas and medication errors.
Type A87465(d)(3)
23 Jan 2020Complaint
23 Jan 2020Complaint
Found insufficient evidence to support allegations of staff not meeting residents' hygiene and toileting needs due to insufficient supplies.
02 Dec 2019Inspection
02 Dec 2019Inspection
Investigated complaint pertaining to certain allegation. Conducted interviews with director and tour of common areas.
26 Nov 2019Complaint
26 Nov 2019Complaint
Reviewed allegations of inadequate care and supervision, insufficient medical attention, and failure to inform family, all related to a resident's fall and subsequent death; found insufficient evidence to support claims of negligence by staff.
16 Nov 2019Complaint
16 Nov 2019Complaint
Investigated an allegation of lack of supervision leading to a resident's injury, finding insufficient evidence to support the claim due to immediate attention provided by staff during the incidents.
14 Nov 2019Inspection
14 Nov 2019Inspection
Confirmed improvements in staffing, training, and management of challenging behaviors following a previous non-compliance conference.
Type A87615(a)(1)
16 Oct 2019Inspection
16 Oct 2019Inspection
Confirmed incident of assault between residents due to lack of proper supervision at the facility. Multiple altercations were not reported as required.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Silverado Calabasas Memory Care Community. The information above has not been verified or approved by the owner or operator. For exact information, please contact Silverado Calabasas Memory Care Community directly. There is no cost for this service. We are compensated by the community you select.
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