I toured this small, 30-bed, home-like facility and was very pleased - Director Pam and the professional, caring staff provided attentive, personalized care that gave our family real peace of mind. The bright, clean place near the hospital and park offers private rooms, daily activities/exercise, hospice/palliative coordination, transportation to appointments, flexible short-stay options, and pricing comparable to other facilities; I'd recommend it.
Loved one of resident
Jul 2026
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Reviews
4.28·(32)
Overall rating
5
4
3
2
1
Care
4.5
Staff
4.3
Meals
4.0
Amenities
4.0
Value
3.0
Pros
Compassionate, attentive caregiving staff
Engaged and accessible leadership/administrator
24/7 staffing presence
Personalized, family-like care environment
Clean, bright, well-maintained interior
Small facility size (about 30 beds) and home-like setting
Convenient proximity to hospital and park
On-site transportation and hospice/palliative coordination
Encouragement of exercise and socialization
Private room availability
Regular grooming and personal-care services
Pleasant outdoor patio and accessible common areas
Cons
Inconsistent staffing levels and occasional shortages
Variable sanitation and cleanliness standards
Gaps in dementia-specific care and programming
Limited or inconsistent activity programming
Restrictive visiting-hour policies
Mismatch between marketed capabilities and actual clinical scope
Operational policies limiting certain clinical procedures
Institutional or regimented routines that may not suit all residents
Caregiver gender imbalance relative to some resident preferences
Inconsistent incontinence-care practices
Summary of reviews
Overall impression: Family Choice Senior Living elicits a mix of strong endorsements and operational concerns. Many families praised the caregiving team and leadership for providing compassionate, attentive care that delivers peace of mind for relatives. The facility presents as a small, home-like community—roughly a 30-bed scale in many accounts—with a bright interior, pleasant patio, and convenient location near a hospital and a park.
Care and staffing: Positive accounts emphasize an engaged administrator, hands-on leadership (including clinically trained ownership), and 24/7 on-site staffing. Families frequently cite personalized attention, responsive caregiving, assistance with daily routines, transportation to medical appointments, hospice and palliative coordination, and services such as grooming. Staffing models described (example: multiple staff across three shifts) support continuous coverage, though staffing consistency varies across reports.
Dining and daily living: Several families reported satisfaction with meals and routine personal care; residents were described as active, socially engaged, and adapting well to the environment. Private rooms and encouragement of exercise and socialization were noted as contributors to resident well-being. Pricing was described as comparable to peers and insurance considerations were part of placement conversations.
Activities and engagement: Experiences with programming are mixed. Some families described enjoyable activities and visible socialization; others cited limited or infrequent activity options. The facility offers communal spaces and an outdoor patio, which are seen positively for resident engagement, but activity consistency appears variable.
Facilities and clinical practices: Multiple reviewers described a clean, bright facility with well-maintained common areas and accessible outdoor space. Conversely, some accounts raised sanitation and incontinence-care concerns and cited variability in how clinical needs—particularly dementia care—are managed. Video surveillance in rooms and explicit clinical policies (including limitations on certain procedures) were noted; these operational details may affect families’ assessment of privacy and clinical scope.
Management and notable patterns: Ownership and management are described as experienced and responsive in many accounts, offering flexibility such as short trial stays and family-inclusive decision-making. However, patterns of inconsistent staffing, occasional messaging that overstates clinical capabilities, and restrictive visiting-hour practices have been reported. These operational characteristics appear to be the primary drivers of dissatisfaction when they occur.
Who it may suit: The facility is frequently recommended by families seeking a compassionate, small-community setting with active leadership, continuous staffing, and convenient location. Who should investigate further: prospective residents or families needing specialized, consistent dementia care, frequent clinical interventions beyond the facility’s scope, or more flexible visitation should verify policies, staffing consistency, and clinical capabilities during a tour and trial stay.
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Location
Family Choice Senior Living is located at 3105 W Orange St, Anaheim, CA, 92804.
About Family Choice Senior Living
Family Choice Senior Living sits in a home-like setting that combines two houses into one large community, covering about 8,000 square feet with 16 units and space for 30 residents, and it aims to provide a safe, comfortable, and family-like place for seniors. The staff stays onsite day and night, so residents always have someone around when they need help. The community offers assisted living, memory care, nursing, independent living, and continuing care, with short-term and long-term options. Residents can get help with daily activities such as bathing, dressing, meals, and medication management. Memory care sits in a secure area, and that part provides 24-hour support and special programs for people living with Alzheimer's or dementia, while nurses, doctors, podiatrists, and dentists all come in regularly for check-ups. Physical, occupational, and speech therapies are available, too.
Meals are cooked fresh each day, and residents can pick vegetarian or kosher diets if they want. Private and companion rooms come with Direct TV, daily housekeeping, and laundry services. Health and wellness get encouraged every day with activities like exercise, baking, creative crafts, movie nights, art corners, and games, and anyone who wants to can join in devotional or spiritual services either onsite or somewhere else, and there are plenty of chances to be social or make new friends, whether in the arts room, game room, walking paths, salon, or on-site market. Those who want to get out for appointments or offsite activities can use the free transportation. Beauty and barber services are on-site and available to everyone, so are indoor and outdoor common spaces that are easy to get to and good for group gatherings.
The facility allows pets and keeps smoking out of all private and public indoor areas. Showers are wheelchair accessible, and there's parking for residents who need it. Family Choice Senior Living takes Medicare and Medicaid for certain services and has both male and female resident options. Memory care residents stay secure inside a locked area for safety. The community's mission is to treat everyone with love and dignity, building a sense of belonging and home, and the place keeps a strong focus on keeping up a high quality of life for every resident. There's a 24-hour emergency call system, supervision, and access to hospice and respite care for families who need a break or short-term help. The state of California has given the community its licenses (RCFE License #306005773 and License #306006247). Family Choice Senior Living is known for its clean spaces, careful services, and friendly staff, and residents can take part in the planning and leading of activities, which helps build community and purpose.
People often ask...
Family Choice Senior Living offers assisted living and memory care.
There are 9 photos of Family Choice Senior Living on Mirador.
The full address for this community is 3105 W Orange St, Anaheim, CA 92804.
No, Family Choice Senior Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Investigated and determined that the allegations were unsubstantiated. No violations were cited.
27 Mar 2026Complaint
27 Mar 2026Complaint
Investigated allegations that staff did not follow infection control, did not provide adequate food service, allowed residents to share personal equipment, did not properly maintain the facility, and did not keep mold-free conditions. Findings did not establish that these violations occurred.
06 Mar 2026Complaint
06 Mar 2026Complaint
Investigated a complaint alleging staffing shortages, supervision gaps, and improper incident reporting. Found evidence of insufficient personnel, failure to submit incident reports, and unclear responsibilities for food planning.
Type B87411(a)
Type B87211(a)(1)
Type B87555(b)(16)
07 Jan 2026Inspection
07 Jan 2026Inspection
Identified a violation of residents' rights regarding private visits when a visitor was asked to leave upon arrival.
Type A87468.1(11)
07 Nov 2025Inspection
07 Nov 2025Inspection
Identified that one staff health screening was not completely filled out and one technical violation was issued.
27 Oct 2025Complaint
27 Oct 2025Complaint
Investigated a complaint alleging ostomy care was not provided by an appropriately skilled professional, along with concerns about food preparation, incontinence care, and odors; findings showed no evidence to support the allegations.
22 Oct 2025Complaint
22 Oct 2025Complaint
Identified concerns that some staff did not treat residents with dignity and respect; interviews described yelling at residents and ignoring questions.
Type A87468.1(a)(1)
22 Oct 2025Complaint
22 Oct 2025Complaint
Investigated the allegation that staff did not provide adequate activities for residents; the allegation was unfounded.
22 Oct 2025Complaint
22 Oct 2025Complaint
Investigated two complaints about food service and resident privacy; interviews and observations did not provide enough evidence to confirm the allegations.
18 Dec 2024Inspection
18 Dec 2024Inspection
Found a fence that needed repair and was inaccessible to residents, creating safety concerns. Training documentation for medication and for reporting requirements had been submitted.
Type A87303(a)
Type B87465(c)(2)
Type B87211(a)(1)(D)
25 Nov 2024Inspection
25 Nov 2024Inspection
Identified two deficiencies related to safety of the premises and medication administration/documentation.
Type B87303(a)
Type B87465(c)(2)
22 Nov 2024Inspection
22 Nov 2024Inspection
Identified an unsafe collapsed fence accessible to residents, a medication dose not properly documented as taken, and a failure to report a resident elopement to licensing.
Type B87211(a)(1)(D)
22 Nov 2024Complaint
22 Nov 2024Complaint
Identified lack of supervision that allowed a resident to leave unassisted, was found outside and transported to the hospital.
Type B87411(a)
10 Apr 2024Inspection
10 Apr 2024Inspection
Identified failures to re-assess a resident for suitability to return after hospital discharge and to maintain a qualified administrator, creating immediate health and safety risks.
Type A87463(a)
Type A87405(d)(1)
10 Apr 2024Complaint
10 Apr 2024Complaint
Investigated two specific allegations: abandoning a resident at the hospital and failing to report changes in the resident’s condition; findings did not corroborate the claims.
03 Nov 2023Complaint
03 Nov 2023Complaint
Found that the allegation that staff failed to follow the resident's Needs and Services Plan and the allegation that staff changed the Needs and Services Plan without the authorized representative’s approval were unsubstantiated.
11 Oct 2023Inspection
11 Oct 2023Inspection
Concluded that the prior issue related to incidental medical and dental care was cleared.
Type B87465(c)(2)
05 Oct 2023Complaint
05 Oct 2023Complaint
Investigated the allegation that meals were not nutritious and good quality, and that residents were not treated with respect.
29 Sept 2023Complaint
29 Sept 2023Complaint
Investigated an allegation that staff falsified medication administration records. The issue involved incomplete MAR entries for residents' medications.
Type A87465(c)(2)
27 Sept 2023Inspection
27 Sept 2023Inspection
Observed a single-story building prepared for licensing with 15 resident bedrooms, eight bathrooms, a functioning signal system, and posted emergency numbers and menus.
08 Aug 2023Complaint
08 Aug 2023Complaint
Investigated a care-related allegation that staff did not follow a resident's needs; found that care and supervision were not consistently provided due to staffing shortages and the resident's two-person assist status.
Type A87464(f)(1)
26 Jul 2023Complaint
26 Jul 2023Complaint
Investigated two specific complaints: that admission fees were not refunded and that a staff member struck a resident; a refund was issued and there was no credible evidence to support the hitting claim.
14 Jun 2023Inspection
14 Jun 2023Inspection
Concluded that all cited deficiencies were addressed and compliance with applicable regulations was confirmed on follow-up.
Type A1569.269(a)(8)
Type B87464(f)(1)
Type B87405(a)
Type B87535(b)(3)
31 May 2023Inspection
31 May 2023Inspection
Observed an informal conference addressing concerns about food availability, hygiene items, updating the plan of operation, emergency supplies, and a retaliation-free work environment.
16 May 2023Inspection
16 May 2023Inspection
Observed that basic hygiene items were locked away and drinking water access was restricted, affecting residents' care and daily life rights.
Type A87101(c)(3)
Type A1569.2(c)
Type A87405(d)(1) through (7)
16 May 2023Inspection
16 May 2023Inspection
Identified two deficiencies from a prior citation; the food quality issue was cleared and kitchen construction plans were reviewed with no deficiencies cited.
Type A87555(b)(8)
Type B87211(a)(1)(D)
16 May 2023Complaint
16 May 2023Complaint
Investigated and found the allegations about withholding food as punishment, inadequate supplies, and untimely medication administration to be unfounded.
08 May 2023Inspection
08 May 2023Inspection
Identified deficiencies related to food quality and failure to report kitchen construction plans.
Type B875555(b)(8)
Type B87211(a)(1)(D)
03 May 2023Inspection
03 May 2023Inspection
Verified the administrator completed COMP II and demonstrated understanding of licensing requirements and related areas.
22 Dec 2022Inspection
22 Dec 2022Inspection
Found that the exit gate is unlocked and opens from the inside, and that staff and resident temperatures are taken daily.
Type B87303(a)
Type B87468.1(a)(2)
14 Dec 2022Inspection
14 Dec 2022Inspection
Observed an exit gate latch on the outside making it difficult to open from the inside, and noted missing daily temperature documentation for staff and residents.
Type A87303(a)
Type B87468.1(a)(2)
05 Dec 2022Inspection
05 Dec 2022Inspection
Observed unsecured knives and cleaning chemicals that could pose a danger, and an exit gate locked from the outside creating a safety risk.
Type A87705(f)(1)
Type A87203
13 Oct 2022Inspection
13 Oct 2022Inspection
Found two deficiencies related to dementia care and food supply; both have been cleared.
Type B87705(f)(1)
Type B87464(f)(3)
03 Oct 2022Inspection
03 Oct 2022Inspection
Identified unsecured knives and cleaning supplies in the kitchen and a low food supply, raising safety and nutrition concerns.
Type A87468.1(a)
Type B87555
08 Sept 2022Complaint
08 Sept 2022Complaint
Found cockroaches and a verbal altercation in front of residents; reviewed staffing and a hip fracture incident with conflicting information about how it occurred.
Type B87468.1(a)
Type B87303(a)
08 Sept 2022Inspection
08 Sept 2022Inspection
Identified that three previously cited deficiencies were cleared during an unannounced visit.
Type A87211(a)(1)(B)
Type A87705(f)(1)
Type B87508(a)(1-3)
29 Aug 2022Inspection
29 Aug 2022Inspection
Identified that the administrator's criminal background clearance had not been cleared and the administrator was not associated with the facility. The licensee did not comply with the requirements.
Type A87355(e)(2)
29 Aug 2022Inspection
29 Aug 2022Inspection
Identified missing resident roster, unsecured kitchen knives, and failure to report a resident's hospitalization and hip fracture.
Type A87705(f)(1)
Type B87211(a)(1)(B)
Type B87508(a)(1-3)
23 Aug 2022Inspection
23 Aug 2022Inspection
Identified deficiencies included lack of designated coverage during administrator absence and failure to notify the department within 30 days of hiring a new administrator.
Type A1569.17(b)
04 May 2022Inspection
04 May 2022Inspection
Identified that required resident records were not made available to the licensing agency. Documents requested by 04/22/2022 had not been received.
13 Dec 2021Inspection
13 Dec 2021Inspection
Found that two previously cited deficiencies were cleared. Noted that both exit gates were unlocked and training records for staff were reviewed.
Type A87203
Type B87705(f)(2)
07 Dec 2021Inspection
07 Dec 2021Inspection
Observed immediate safety risks from two exit gates being secured with a padlock and a thick string, and unsecured cleaning supplies and knives found in accessible areas.
Type A87203
Type A87705(f)(2)
07 Dec 2021Inspection
07 Dec 2021Inspection
Confirmed that a training-related deficiency was cleared after review of records showed compliance.
Type B87412(c)
29 Sept 2021Inspection
29 Sept 2021Inspection
Identified missing verification of required staff training for five staff members, with five records lacking proof of initial/annual training.
Type B87412(c)
10 Sept 2021Inspection
10 Sept 2021Inspection
Observed an unannounced follow-up addressing staffing issues. Two caregivers were scheduled for every shift and staffing additions were reported, with no health and safety concerns or deficiencies noted.
19 Aug 2021Inspection
19 Aug 2021Inspection
Identified a staffing lapse where an employee left without notifying the administrator, leaving residents unsupervised overnight and a resident needing two-person assistance had only one staff member scheduled.
18 Aug 2021Inspection
18 Aug 2021Inspection
Identified missing bedridden fire clearance and insufficient overnight staffing, along with gaps in staff training verification and failure to associate two staff to the site.
Type A87606(c)
Type A87202(a)
Type A87411(a)
Type B87412(c)
Type B87355(e)(2)
28 Jun 2021Complaint
28 Jun 2021Complaint
Determined that a resident sustained a stage III pressure injury, scabies was not prevented, the resident was left in soiled clothing for an extended period, and medical equipment was not kept in working order.
Type A87615(a)
Type A87464(f)(1)
Type A87465(a)
Type A87303(a)
25 Nov 2020Inspection
25 Nov 2020Inspection
Identified that several previously noted issues were corrected at the site. Corrected items included seating in dining areas, outdoor patios, and living room; operable exit alarms and self-closing, self-latching exit gate; poster sized 20x26; emergency food supplies; stove burners and oven stains removed; toilet stain cleaned; renovations completed; cameras removed from resident bedrooms; and grab bars installed in bathroom 1.
03 Nov 2020Inspection
03 Nov 2020Inspection
Identified issues during a remote follow-up due to the pandemic, including an inoperable stove top burner and missing grab bars in bathroom 1.
05 Aug 2020Inspection
05 Aug 2020Inspection
Inspection found no immediate health or safety concerns at the facility. Residents were well-groomed and food supplies were deemed adequate.
Type A87615(a)
Type A87464(f)(1)
Type A87465(a)
Type A87303(a)
04 Aug 2020Inspection
04 Aug 2020Inspection
Identified deficiencies in safety and cleanliness at the facility during the inspection.
20 Jul 2020Inspection
20 Jul 2020Inspection
Confirmed completion of Component II via telephone with the administrator and licensee, with identities verified by photo ID, and understanding of Title 22 requirements. Noted that understanding covered operation, staff qualifications, applicant and administrator qualifications, program policies (including abuse, admissions, medication management, incident reporting to CCL, and restricted or prohibited conditions), grievances and community resources, and physical plant and food service, and that documents such as criminal record clearance, health screening, fire clearance, First Aid/CPR, administrator certificate, financial verification, pre-licensing checks, compliance history, and control of property were reviewed; advised submitting a signed LIC 809 with photo ID.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Family Choice Senior Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Family Choice Senior Living directly. There is no cost for this service. We are compensated by the community you select.
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