I moved my mom into Arbor Palms and I'm very pleased. The staff (Maria, Jeffrey, Laurie and nurses like Heather) are professional, responsive and genuinely caring - quick with fall response and clear communication. The memory-care team provides a safe, loving home; rooms are clean and well cared for, and dining, activities and outdoor spaces keep residents engaged. Move-in was smooth, management was helpful and affordable, and I have real peace of mind knowing Mom is happy and thriving. I'd recommend them to families seeking attentive, high-quality senior care.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Common areas
Beauty salon
Computer center
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.33·(70)
Overall rating
5
4
3
2
1
Care
4.1
Staff
4.3
Meals
4.1
Amenities
4.0
Value
3.7
Pros
Friendly, attentive caregiving staff
Knowledgeable and engaged leadership
Clean, well-maintained common areas
Varied daily activities and events calendar
Dedicated, secured memory-care unit
Multiple dining venues and customizable menu options
Diabetes-friendly and varied meal choices
Accessible bathrooms with grab bars and walk-in showers
Flexible room sizes and floor-plan options
On-site salon and coordinated pharmacy services
Scheduled transportation and community outings
Library, small theater, and multiple social lounges
Outdoor gardens and courtyard spaces
Weekly housekeeping service
Supportive move-in and transition assistance
Perceived good value and affordable pricing options
Cons
Aging facility infrastructure and visible wear
Unclear pricing structure and add-on fees
Inconsistent staffing levels, especially in memory care
Variable emergency-response and incident-communication practices
Occasional sanitation and odor concerns in memory-care areas
Inconsistent administrative follow-up and responsiveness
Small or limited-capacity common-area amenities
Wayfinding challenges due to long corridors and layout
Some rooms with limited natural light
Neighborhood and parking limitations
Activity-program continuity affected by infection-control events
Summary of reviews
Anaheim Villa presents as a value-oriented senior living community with a consistent emphasis on personable staff, active programming, and a range of resident amenities. Reviewers commonly describe interactions with front-line caregivers and leadership as warm, professional, and responsive; multiple comments single out supportive intake and transition assistance. The community maintains a visible activity program (bingo, exercise, movies, crafts, outings, weekly religious services) and a selection of on-site amenities including a cafeteria-style dining area, small theater, library, salons, and several social lounges and courtyards.
Care quality and staffing show a mixed picture. Many families and visitors described attentive, compassionate caregiving and direct communication with nursing and administrative staff. At the same time, a recurring operational concern is staffing consistency—particularly in the memory-care unit—where reviewers raised questions about staffing levels and the potential impact on supervision and response times. There are also isolated observations about delayed incident response or uneven follow-up with families; these point to variability in emergency-response and communication practices that prospective families should clarify during a tour.
Dining and activities are generally viewed as strengths. The facility offers three meals daily, customizable ordering, diabetes-friendly options, and a rotating weekly menu; reviewers frequently cited good food and an accommodating kitchen. Programming is active and diverse, with on- and off-site outings, in-house entertainment, and opportunities for social engagement. Activity continuity can be affected during infection-control periods or staffing constraints, so availability of specific programs may vary over time.
The physical plant is an important factor to weigh. Anaheim Villa operates in an older building with visible signs of age in some areas (worn carpeting, wall marks, darker rooms). Renovations and updates are ongoing in places (repainted walls, repaved parking, bathroom upgrades), and many common spaces are clean and updated. Accessible bathrooms and flexible apartment configurations are positives, but some units have limited natural light and the overall layout can present wayfinding challenges due to long corridors. Outdoor spaces exist but are sometimes described as small or tucked between buildings.
Management practices show both strengths and weaknesses. Leadership and several department heads receive praise for hands-on involvement and professionalism; however, reviewers also noted unclear pricing and add-on fee structures and occasional lapses in administrative follow-up. A few accounts raised concerns about rent increases tied to renovation funding and changes in staffing levels; prospective residents should request written pricing breakdowns and recent staffing ratios.
Overall, Anaheim Villa is frequently described as a community with strong interpersonal care, active programming, and useful amenities at a competitive price point. Prospective residents and families should verify current staffing levels in memory care, confirm emergency and communication protocols, review the written fee schedule, and view the specific apartment unit(s) for light, condition, and layout before deciding.
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Location
Anaheim Villa is located at 3411 W Ball Rd, Anaheim, CA, 92804.
About Anaheim Villa
Anaheim Villa, formerly called Arbor Palms Senior Living, sits in Southwest Anaheim and has a plain but comfortable setting with both a ground floor and a second floor, plus a roof terrace where folks can get some fresh air or sit in the sun if they want, and the place has a backyard that's fenced in for safety, which makes it a little bit quieter and more private, and there's a park and transportation hub nearby for easy visits or trips out. The inside is kept clean and in good condition, with a real kitchen used as the dining area, and they've got helpful appliances like a dishwasher and garbage disposal. There's internet access, built-in wardrobes for clothes, and the rooms have either ceiling fans or central AC, plus air conditioning for comfort when the weather gets hot. Residents can use the main floor master bedroom, and there's a bathroom with a stall shower that makes bathing easier for folks who might have trouble with steps.
The care side of things is set up well, as Anaheim Villa is licensed as a Residential Care Elderly facility with 210 beds, and they run under Meridian Senior Living, who has over 30 years in healthcare. Staff here are around day and night, giving 24-hour care and supervision, which means folks with chronic conditions like Alzheimer's or dementia can get memory care and skilled nursing, and they've got regular doctor visits, medication management, and even hospice and respite care for those who need extra health support. There's help with bathing, dressing, and other daily living needs, with meals, showers, and laundry services included, and the food is served three times a day with snacks and drinks always offered. Housekeeping takes care of cleaning and changing the linens, and room services are available too.
Residents can take part in activities every day that give chances to socialize or just keep the mind active, and Anaheim Villa has a community feel where both staff and leadership try to treat people like family, working on tailored care plans based on what each resident wants or needs, so the folks here can stay active, social, or calm, whatever they choose. The community's set up so independent seniors can come and go, use Wi-Fi, and enjoy accessible features, while those who need more help have support for everything, even including home health care, physical therapy, incontinence care, and transportation to doctor's appointments. Care is available for all levels-independent living, assisted living, and specialized memory care, and staff aim to make days easier and brighter through gentle support and a kind atmosphere. There's even a wet bar for folks who like a bit more of the comforts of home, and extra amenities can be arranged if requested. Anaheim Villa doesn't feel crowded, even with 210 beds, since plans and care are always made to fit the individual and help everyone thrive in their own way.
Founded in 2008 and headquartered in Redding, California, Northstar Senior Living has established itself as one of the premier providers of senior living management and consulting services in the United States. Under the leadership of President and CEO Rick Jensen, who co-founded the company, Northstar has built a reputation for excellence in senior care management through its commitment to setting industry gold standards. The privately owned company operates approximately 40-51 communities across nine states, offering comprehensive management services that span the full spectrum of senior living operations.
People often ask...
Anaheim Villa offers competitive pricing, with rates starting at a cost of $7,052 per month.
Anaheim Villa offers assisted living and memory care.
There are 31 photos of Anaheim Villa on Mirador.
The full address for this community is 3411 W Ball Rd, Anaheim, CA 92804.
No, Anaheim Villa does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Observed a deficiency related to staff training and that 20 hours of annual training were documented.
Type B1569.625(b)(2)
11 Mar 2026Inspection
11 Mar 2026Inspection
Identified that one of five staff did not have the required 20 hours of annual training, and six of eight residents did not have updated needs and services plans. Fire safety equipment was charged and up-to-date, with a recent drill conducted.
Type B1569.625(b)(2)
Type B1569.626(a)
Type B1569.696(a)
31 Oct 2025Inspection
31 Oct 2025Inspection
Observed central air conditioning being installed without impeding residents' movement or care, and no health and safety concerns identified.
14 Jul 2025Complaint
14 Jul 2025Complaint
Investigated allegations of insufficient staff, improper administration of medications, lack of activities for memory care residents, and a caregiver drinking on the job; there was insufficient information to verify the violations.
08 Jul 2025Complaint
08 Jul 2025Complaint
Investigated allegations of lack of care and supervision that led to a resident’s fall, and of retaining a resident needing a higher level of care. Insufficient information existed to confirm either allegation.
08 Jul 2025Complaint
08 Jul 2025Complaint
Investigated a 2022 complaint alleging that a resident was not returned to care after hospitalization. The location closed in 2024 following a change in ownership, and a new licensed operation opened in its place.
08 Jul 2025Complaint
08 Jul 2025Complaint
Investigated the allegation that a resident sustained multiple falls. Verification could not be completed due to closure and missing investigative records.
08 Jul 2025Complaint
08 Jul 2025Complaint
Investigated allegations of inadequate staffing, unmet showering needs, overcharging residents, haircuts without consent, and improper staff training; however, due to closure and lack of current information, determination of violations could not be made.
08 Jul 2025Complaint
08 Jul 2025Complaint
Identified that the allegation of staff engaging in inappropriate behaviors in the presence of a resident and compromising safety could not be substantiated due to insufficient investigative records and the time elapsed after the change of ownership and facility closure.
08 Jul 2025Complaint
08 Jul 2025Complaint
Investigated the allegation that staff failed to supervise a resident resulting in multiple falls; evidence did not support the claim.
01 Jul 2025Complaint
01 Jul 2025Complaint
Investigated allegations that staff prevented a visit, did not inform the responsible party of a change in care, did not arrange a reappraisal, and restricted personal belongings. Found insufficient evidence to support these claims because the resident no longer resided there and the site had closed.
30 Jun 2025Complaint
30 Jun 2025Complaint
Investigated the allegation that staff did not notify the resident representative of medical services rendered.
30 Jun 2025Complaint
30 Jun 2025Complaint
Investigated a 2021 complaint about a resident eviction and other care concerns; found there wasn't enough information to confirm the allegations because the home had closed and witnesses couldn't be reached.
30 Jun 2025Complaint
30 Jun 2025Complaint
Investigated a 2021 complaint and found there was not enough information to support the allegations.
20 Jun 2025Complaint
20 Jun 2025Complaint
Investigated the allegation that staff did not allow residents to decide their care and that hospice services were obtained for residents who did not meet hospice criteria; findings concluded the allegations were unfounded.
17 Jun 2025Complaint
17 Jun 2025Complaint
Investigated a 2021 complaint alleging bruising from staff, unmet hygiene and diapering needs, and failure to provide resident records; concluded there was insufficient evidence to prove the allegations.
16 Jun 2025Complaint
16 Jun 2025Complaint
Investigated a complaint that a resident sustained multiple falls while in care; information available did not provide enough evidence to confirm the allegation.
16 May 2025Complaint
16 May 2025Complaint
Investigated allegations of inadequate supervision, insufficient staff, and improper appraisal of residents. Records and interviews indicated the concerns were not supported.
13 May 2025Inspection
13 May 2025Inspection
Observed that wood flooring replacement in the second and third floor hallways was completed with residents safely accommodated; no deficiencies were cited.
11 Mar 2025Inspection
11 Mar 2025Inspection
Identified a deficiency in documenting PRN medication administration in resident records.
Type B87465(c)(3)
24 Jan 2025Complaint
24 Jan 2025Complaint
Investigated the allegation that staff did not meet the resident's needs; concluded there was not a preponderance of evidence to prove or refute the allegation.
28 Aug 2024Complaint
28 Aug 2024Complaint
Investigated a complaint that a resident sustained injuries from a fall and staff did not notify an authorized representative.
21 Jun 2024Inspection
21 Jun 2024Inspection
Identified that a resident with dementia left the premises unassisted.
Type B87705(k)(4)
Type B87468
15 Mar 2024Complaint
15 Mar 2024Complaint
Investigated a complaint alleging a resident sustained unexplained bruises while in care. Found there was insufficient evidence to determine whether neglect occurred.
22 Feb 2024Inspection
22 Feb 2024Inspection
Observed renovations completed and readiness for licensure confirmed.
12 Feb 2024Inspection
12 Feb 2024Inspection
Identified ongoing renovations in several resident bedrooms, water temperatures outside the required 105–120°F range, and guinea pigs kept in a staff office during a prelicensing inspection.
20 Dec 2023Inspection
20 Dec 2023Inspection
Concluded that the applicant and administrator demonstrated understanding of licensing requirements across operation, staff qualifications, policies, and required documents during a telephonic COMP II.
19 Dec 2023Inspection
19 Dec 2023Inspection
Verified the applicant and administrator understood Title 22 requirements and completed COMP II by phone.
13 Dec 2023Inspection
13 Dec 2023Inspection
Identified a deficiency requiring California clearance or a criminal record exemption; clearance was obtained on September 29, 2023.
Type B87355(e)(b)(1)
13 Dec 2023Complaint
13 Dec 2023Complaint
Identified that residents were not provided planned activities during a period after new management took over, with outings resuming by early November.
Type B87219(a)(2)
08 Nov 2023Complaint
08 Nov 2023Complaint
Investigated two allegations: the supervision concern had limited corroboration (one of nine interviewees supported it, seven denied, one could not answer), and the complaint poster issue had stronger corroboration (eight of nine interviewees supported it) with no poster at the main entrance.
Type B87468(c)(2)(A)
26 Oct 2023Inspection
26 Oct 2023Inspection
Issued an Immediate Exclusion Order for a staff member and discussed it with the executive director. Observed the staff member leaving the premises with belongings.
28 Sept 2023Inspection
28 Sept 2023Inspection
Identified a deficiency because a staff member had not obtained fingerprint clearance prior to working or visiting, posing an immediate health and safety risk to residents.
Type A87355(e)(1)
18 Sept 2023Complaint
18 Sept 2023Complaint
Investigated allegations that a resident sustained a pressure injury due to neglect and that timely medical attention was not sought.
17 Jan 2023Complaint
17 Jan 2023Complaint
Found that ten residents contracted a stomach bug and the reporting requirements to licensing and health authorities were not followed.
Type B87211(a)(2)
31 May 2022Inspection
31 May 2022Inspection
Observed a clean, well-maintained setting with 93 residents, available activity spaces, electronic medication management, and vaccination coverage among most residents and staff.
17 Jun 2020Inspection
17 Jun 2020Inspection
Confirmed a deficiency related to reporting requirements for an unobserved fall incident.
Type B87468(c)(2)
20 May 2020Complaint
20 May 2020Complaint
Found that allegations regarding a resident's fall, improper documentation of falls or injuries, insufficient medical attention, failure to notify authorized representatives of injuries, and inadequate supervision were unsubstantiated due to insufficient evidence.
21 Feb 2020Inspection
21 Feb 2020Inspection
Confirmed that Staff 1 is no longer employed at the facility after an unannounced visit by the Licensing Program Analyst.
Type A87355(e)(1)
16 Jan 2020Complaint
16 Jan 2020Complaint
Found insufficient evidence to support the allegation that the facility did not have enough staff to meet residents' needs during the inspection.
11 Dec 2019Inspection
11 Dec 2019Inspection
Identified deficiencies in medical care provided to a resident during a visit by a Licensing Program Analyst.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Anaheim Villa. The information above has not been verified or approved by the owner or operator. For exact information, please contact Anaheim Villa directly. There is no cost for this service. We are compensated by the community you select.
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