Overall sentiment across the reviews is mixed, with a clear split between reports of a reasonably priced, social community and serious, recurring concerns about cleanliness, odors, pests, and safety. Multiple reviews praise specific staff and community features — an engaged director, a named house cleaner (Tiara), well-groomed residents, and proximity to shopping — and note that pricing can be negotiated or is reasonable. At the same time, a number of reviewers describe conditions that raise red flags, including pervasive smoking, strong trash odors, visible trash, and reports of pests and security problems.
Care quality and staff: Reviews suggest variability in staff engagement and responsiveness. Positive comments highlight an engaged director and a specific cleaner (Tiara), and some reviewers say staff are "fine" and that apartments are well-kept. Conversely, other reviewers report minimal interaction with staff, little greeting or engagement, and no activities or support in some cases. This indicates inconsistent resident experience depending on unit, building, or staff shift. Prospective residents should expect that staff quality and engagement may vary day-to-day or by building.
Facilities and cleanliness: Facilities are described both positively and negatively. On the positive side, apartments with private kitchens, meeting rooms, pool tables, and good insulation are mentioned, and several reviewers describe the property as quiet and clean. However, serious negative reports include sticky floors in at least one location (644 house), pervasive trash and dump-like areas, bad smells, and documented pest issues (roaches and rats). There is also a specific safety-related complaint about homeless individuals using the elevator, and a claim that the "seniors-only" policy is not always enforced. Additionally, while meeting rooms and pool tables are available, there is no on-site pool, which may matter for some prospective residents.
Dining and activities: The community appears to offer social opportunities for some residents: potluck dinners, bingo, and casino trips are named as recurring activities. These social events and get-togethers support a communal atmosphere for some residents and are listed among the site's strengths. At the same time, other reviewers explicitly state there are no activities and report little interaction with staff, so activity availability appears inconsistent across the community or over time.
Atmosphere and safety: Multiple reviews note a negative or tense overall atmosphere in some areas, along with pervasive indoor smoking and noise — factors that materially affect quality of life for residents, particularly nonsmokers or those sensitive to odors/noise. Reports of trash everywhere, strong smells, and pest infestations add to concerns about hygiene and comfort. The mention of homeless individuals in the elevator and an apparently lax enforcement of senior-only residency raise security and policy-enforcement issues that should be investigated further.
Management and cost: Pricing is repeatedly described as reasonable or negotiable, which is a definite plus for cost-sensitive residents. Management gets mixed mentions: some praise an engaged director, while other comments suggest management may not be consistently enforcing policies (smoking, senior-only residency) or addressing cleanliness and pest control effectively.
Notable patterns and recommendations: The reviews show a clear split — some units/buildings and staff deliver a decent, social, and well-kept environment, while other areas suffer from cleanliness, pest, odor, safety, and activity shortages. These contradictions suggest variability by building, floor, or time of day. Prospective residents or family members should do an in-person visit at different times (including evenings and weekends), inspect the specific unit and common areas for cleanliness and pests, ask management about smoking policy enforcement and pest-control records, confirm security measures and senior-only enforcement, and request a current activities calendar. Also verify which buildings or units receive more consistent housekeeping and staff attention (some reviews name specific positive staff), and confirm pricing and negotiable terms in writing.
