Silverado Senior Living-Sierra Vista

125 E Sierra Madre Ave, Azusa, CA 91702

Assisted Living
Memory Care

Warm, attentive care and environment

I'm very pleased with my mom's care here - the staff are warm, attentive, and genuinely compassionate, and communication with family is clear and reassuring. The grounds and outdoor spaces are beautiful and hiking/pet-friendly, activities are engaging and well organized, and the food and music programs are wonderful. With qualified nursing and physician oversight, personalized attention, and a welcoming, family-focused atmosphere, this community gives us real peace of mind.

Loved one of resident

Jul 2026

Reviews

4.31·(29)

Overall rating

5
4
3
2
1

Care
4.3
Staff
4.3
Meals
4.5
Amenities
4.7
Value
4.3

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Location

Silverado Senior Living-Sierra Vista is located at 125 E Sierra Madre Ave, Azusa, CA, 91702.

About Silverado Senior Living-Sierra Vista

Silverado Senior Living-Sierra Vista sits at 125 W. Sierra Madre Avenue and focuses on both assisted living and memory care, offering support for seniors with Alzheimer's or other forms of dementia, and they've made it a point to create a setting that feels more like home than a hospital, which helps promote dignity and a sense of purpose for everyone living there, and there's a secure memory care area designed to prevent wandering while letting folks move about safely both indoors and out. The staff is available 24 hours a day and includes a medical director, a full-time Registered Nurse, licensed nurses, and caregivers with special training in dementia care, and they follow personalized care plans that include medication reminders, incontinence care, help with bathing and dressing, and household tasks like laundry, cooking, and housekeeping, and if someone needs a little extra help, like with getting dressed, moving around, or managing medications, the trained staff can step in as needed. The community encourages activity and social connection with programs aimed at supporting the mind, body, and spirit, and group therapy and the Nexus brain health program are regular parts of life, and there are also exercise classes, lectures, social events, and even outings and planned picnics so that daily life stays interesting. The Silverado model means there's a strong focus on memory care, with their sensory programs, purpose-built secure features to alert staff if someone tries to leave, and a calming home-like layout. Residents get three chef-prepared meals each day in a spacious dining room, and you'll find private or semi-private apartments with roomy layouts, private bathrooms, cable, and emergency pendants for safety. Seniors can enjoy walking trails, a large courtyard, a swimming pool, and open grounds with beautiful landscaping, and the atmosphere is pet-friendly and warm, aiming to help people keep as much independence as possible while staying safe. There's a range of extra services available including house calls, mobile medical services, eye care, therapy, and even primary care or help with injuries and allergies. The community has built its reputation over nearly 20 years, focusing on clinical excellence and tailored support, welcoming up to 36 residents with compassionate and responsive care and plenty of activities to help slow cognitive decline and encourage meaningful daily life.

People often ask...

Silverado Senior Living-Sierra Vista offers assisted living and memory care.

The full address for this community is 125 E Sierra Madre Ave, Azusa, CA 91702.

No, Silverado Senior Living-Sierra Vista does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Safety & Compliance

In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

License number	198603267
Status	Licensed
Facility type	Residential Care Elderly
Capacity	87 residents
Licensee	SILVERADO SIERRA VISTA LLC; SILVERADO SR LVNG MGMT
Effective	March 8th, 2021

View the official license record

Inspection Reports

24

Reports

4

Type A Citations

4

Type B Citations

16

Complaints

7

Years

21 Apr 2026Complaint		21 Apr 2026Complaint Investigated the allegation that staff limited a resident's visitation time. Interviews and records showed visits were generally allowed, but a POA limited one resident's visits to one hour per week; there was not a preponderance of evidence to prove the violation.
30 Jan 2026Inspection		30 Jan 2026Inspection Identified a safety violation where cleaning solutions were stored unlocked and accessible, posing an immediate risk to residents. Type A87309(a)
30 Jan 2026Complaint		30 Jan 2026Complaint Investigated allegations about supervision, medication administration, and resident care. Documentation and interviews did not corroborate the claims.
30 Sept 2025Complaint		30 Sept 2025Complaint Investigated two allegations regarding incontinence care and medication administration. Found no evidence to support either allegation.
20 Jun 2025Complaint		20 Jun 2025Complaint Investigated the allegation that staff did not keep the premises clean and sanitary. Investigated the claim that pets were not properly managed; interviews and observations found no evidence to support these claims.
24 Feb 2025Inspection		24 Feb 2025Inspection Identified unsafe storage when cleaning products and other items were found in an unlocked cabinet in the dining area, posing a risk to residents; Also found insufficient nonperishable food for seven days. Type A87309(a) Type B87555(b)(26)
12 Mar 2024Inspection		12 Mar 2024Inspection Observed hot water temperatures in several resident bathrooms exceeded safe levels and cleaning supplies were left unlocked in the laundry area, creating safety risks. Obstructions and discarded items were noted in passageways and back areas. Type A87303(e)(2) Type A87309(a) Type B87307(d)(6)
01 Feb 2024Complaint		01 Feb 2024Complaint Investigated an allegation that staff did not report changes in a resident's medical condition to a physician. Found that staff reported the changes to the physician, the resident was seen and hospitalized, the responsible party was notified, and a special incident report was filed.
24 Oct 2023Complaint		24 Oct 2023Complaint Investigated an allegation that staff did not ensure residents received phone calls and that staffing was inadequate.
19 Oct 2023Complaint		19 Oct 2023Complaint Investigated an allegation that staff did not adequately supervise a resident, which led to a fall, and an allegation that the resident was dehydrated. Residents and staff interviews and observations did not establish these allegations.
22 May 2023Inspection		22 May 2023Inspection Observed compliance with safety and care standards for residents; no deficiencies were documented.
10 Nov 2022Complaint		10 Nov 2022Complaint Investigated allegations that residents lacked access to phones, were not treated with dignity, and were restricted from leaving or having visitors; the findings referenced violations of residents' personal rights related to leaving and visiting. Type B87468.1(a)(6) Type B87468.1(a)(11)
27 Oct 2022Complaint		27 Oct 2022Complaint Investigated allegations of an odor in the main living area, inadequate hygiene care for residents, and ripped clothing. Interviews and a tour found no evidence to support the claims.
27 Oct 2022Complaint		27 Oct 2022Complaint Investigated four allegations of staff misconduct and found no evidence to support them.
26 Aug 2022Complaint		26 Aug 2022Complaint Investigated the allegation that a resident sustained unexplained bruising while in care. Found insufficient evidence to corroborate the allegation.
26 Aug 2022Complaint		26 Aug 2022Complaint Investigated three allegations regarding a resident’s right wrist fracture, failure to seek medical attention, and inappropriate touching; records and interviews indicated the fracture predated move-in, staff monitored the condition, and there was no evidence of inappropriate touching.
03 Jun 2022Complaint		03 Jun 2022Complaint Investigated allegations that a resident sustained an unexplained injury, insufficient staffing led to resident falls, a resident was overcharged, dogs created an uncomfortable environment, and visitors were not allowed inside.
11 May 2022Complaint		11 May 2022Complaint Found insufficient evidence to support the allegations that residents were denied visits or restricted from confidential calls. Interviews and records showed residents could receive visitors and use private phones without staff monitoring.
22 Apr 2022Complaint		22 Apr 2022Complaint Investigated allegations that the site was unkempt, malodorous, had a bug infestation, and failed to provide residents with clean linens; found no odor or pests and a sufficient supply of clean linens.
15 Mar 2022Inspection		15 Mar 2022Inspection Observed that infection-control measures and safety features were in place, including secure medication storage and adequate food supplies. No deficiencies were found.
02 Feb 2022Complaint		02 Feb 2022Complaint Investigated the allegation of resident illegal eviction; interviews showed the resident left voluntarily due to costs, with movers removing belongings and the 30-day move-out notice waived.
08 Jul 2021Inspection		08 Jul 2021Inspection Investigated tampering of medication cards and mismatched labels; two staff were suspended and police investigation continued.
04 Mar 2021Inspection		04 Mar 2021Inspection Found the premises met safety and care standards, with secure medication storage, operable emergency call buttons, proper water temperatures, clean living and common areas, functioning detectors, unobstructed exits, and appropriate food service and outdoor amenities; no outstanding items were identified.
03 Dec 2019Inspection		03 Dec 2019Inspection Confirmed successful completion of Component II by CAB during a telephone call with the applicant/administrator.

Disclaimer

Mirador Living is not affiliated with the owner or operator(s) of Silverado Senior Living-Sierra Vista. The information above has not been verified or approved by the owner or operator. For exact information, please contact Silverado Senior Living-Sierra Vista directly. There is no cost for this service. We are compensated by the community you select.

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