Victoria Care Center

    3541 Puente Ave, Baldwin Park, CA, 91706
    3.2 · 13 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Good short-term rehab, unsafe long-term

    I placed my sister at Victoria Care Center for rehab and at first she arrived in good condition - the facility was very clean and many nurses/CNAs and admin were warm, attentive and professional, so I'd recommend it for short-term rehab. But over time care deteriorated: she acquired COVID, MRSA and Candida auris, experienced delayed/poor medical attention (inadequate diaper changes, withheld water at night), terrible food, unprofessional admin issues (bounced checks/payroll delays), and I ultimately reported staff to the state. Bottom line: the CNAs and some staff are caring, but I cannot trust this facility for long-term care due to serious safety and medical-neglect concerns.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    3.15 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.8
    • Meals

      1.0
    • Amenities

      3.2
    • Value

      3.2

    Location

    Map showing location of Victoria Care Center

    About Victoria Care Center

    Victoria Care Center in Baldwin Park is a skilled nursing facility offering compassionate care to individuals who require comprehensive support and rehabilitation services. Nestled in a tranquil residential area, the facility is dedicated to fostering a secure and welcoming environment where residents’ unique social and clinical needs are met while encouraging personal independence. The team at Victoria Care Center includes skilled professionals who provide attentive nursing care 24 hours a day, ensuring that each resident receives the right level of support and attention tailored to their specific circumstances.

    The facility places strong emphasis on rehabilitation, working closely with residents to help them regain independence following hospitalization or illness. Through individualized programs, patients are empowered to work toward restoring maximum functionality and autonomy. This is achieved through a collaborative process that involves both patients and their family members, ensuring that care plans are not only optimal for recovery but also respectful of each individual’s goals and preferences. The rehabilitation services are delivered by a dedicated staff that strives to create a positive and healing environment for everyone in their care.

    At Victoria Care Center, the social services team is actively involved in the well-being of both patients and their families. They provide valuable information, assistance with care and discharge planning, and help facilitate communication and the resolution of concerns that arise during a resident’s stay. By supporting both emotional and practical needs, the facility helps ease the transition for patients and their loved ones, making sure that everyone feels heard and supported throughout their journey.

    An integral part of life at Victoria Care Center is its vibrant selection of social programs and activities. These are thoughtfully designed to match the varying capabilities and interests of the residents, fostering a sense of community and belonging. Friends and family are encouraged to participate, enhancing the sense of connection and support that is so vital to residents’ well-being. Victoria Care Center strives to maintain an uplifting and engaging atmosphere, ensuring that every individual not only receives the clinical care they need but also enjoys a rich and fulfilling daily life.

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