West Haven Healthcare sits at 1495 W. Cameron Avenue in West Covina, California, and holds a licensed capacity for 99 certified beds, and what you'll notice when you walk in is a main entrance that leads to a main lobby, then rooms for activities, and a physical therapy room where people get care or do rehab, and most residents stay in semi-private rooms so there's company but also privacy, and staff members put in about 3.87 nurse hours for each resident every day trying to keep up with care for everybody. The place is a for-profit nursing home, run as a limited liability company, with Deutsch 2016 Grat owning 72% and Mayer 2012 Trust owning 14%, and on the indirect side Isaac Deutsch holds 48% while Aaron Mayer has a 5% share, so the ownership is split up among these parties. Caravan Operations Corp has been running things since September 2009, and management now includes Amuche Obinwa since January 2024 and Oliver Solomon who started in June 2022, so there have been a few changes lately at the top.
The facility offers nursing and physician services, diagnostics, pain management, plenty of therapeutic recreation, and help with rehabilitation and therapy plans that are supposedly adjusted to a person's individual goals, which is nice, and they say the caregivers work to support every resident on their journey to better health, though with a nurse turnover rate at 31.1% you might see some new faces from time to time. They say dignity, respect, and family-like care matter here, and the environment is meant to be modern and comfortable, though the main focus stays on covering healthcare needs, whether it's short-term rehab or people needing long-term, around-the-clock care, and while staff do try to foster a warm and supportive community to promote independence, there have been 50 documented deficiencies in inspection reports, including four related to infection and several about staff competency and compliance with federal standards for infection control and staffing. Complaints have also drawn attention to infection prevention violations, so these are things to weigh when considering care here. There's a virtual tour option if you want to see the place online, and a Facebook page if you'd like to follow updates or reach out, but the main draw here is the mix of skilled nursing care and therapy programs, all carried out in a setting that tries hard to be personal and safe, even if it sometimes falls short and gets cited, just like plenty of other places of its kind.
