Pricing ranges from
    $4,900 – 9,950/month

    Merrill Gardens at Campbell

    2115 S Winchester Blvd, Campbell, CA 95008
    • Independent Living
    • Assisted Living
    • Memory Care

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.70·(107)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.7
    • Staff

      4.7
    • Meals

      4.5
    • Amenities

      4.4
    • Value

      3.2

    Pros

    • newly built, well-maintained facility
    • clean, attractive, hotel-like interiors
    • spacious apartment layouts with full kitchens and in-unit laundry
    • underground valet parking and on-site storage options
    • restaurant-style dining with flexible meal options and private dining rooms
    • varied, frequent activities and regular outings
    • robust amenities (theatre, salon, gym, library, crafts room, garden)
    • compassionate and professional caregiving staff
    • visible, proactive nursing and care leadership
    • safety and accessibility features (help buttons, elevators, clear signage)
    • walkable downtown location near services and hospitals
    • scheduled transportation for shopping and excursions
    • flexible leasing and pet-friendly policy

    Cons

    • inconsistent maintenance responsiveness and follow-through
    • variable front-desk and scheduling coordination
    • parking and valet service inconsistency and additional fees
    • pricing opacity and above-average cost structure
    • limited clinical staffing depth for intensive memory/rehab needs
    • restricted transportation availability for medical appointments
    • variability in activity-program staffing and availability
    • large-community scale that can reduce intimacy for some residents
    • gaps in emergency communication and incident follow-up
    • high demand with long waitlist and limited immediate availability

    Summary of reviews

    Overall impression: Merrill Gardens at Campbell is described as a modern, upscale assisted living community with a strong emphasis on physical comfort, social programming, and visible clinical leadership. The building is relatively new, consistently described as clean and well maintained, and offers a range of apartment sizes with full kitchens and in-unit laundry. The property features hotel-like public spaces and a broad amenity set—dining room, library, theatre, salon, fitness area, crafts room and garden—that support an active, engaged lifestyle.

    Care and staff: Reviews consistently praise the caregiving team as compassionate, patient and professional, and they frequently highlight accessible nursing and resident-care leadership. Several comments name specific clinicians and directors as strengths. At the same time, there are operational concerns tied to clinical capacity for higher-acuity memory or rehab needs; reviewers indicate that nurse-hour coverage and specialized rehab resources may be limited relative to very intensive care requirements. Families generally cite reassurance from the staff’s responsiveness and leadership, but they also note instances where follow-through was uneven.

    Dining and activities: Dining is frequently characterized as restaurant-style with flexible options, private dining rooms, and generally positive meal quality. Activity programming is a consistent strength: the community offers daily classes, bingo, live music, exercise, arts and crafts, and regular off-site trips. However, activity availability can be variable at times, and a few comments described gaps in activity staffing or scheduling systems, which can affect participation for some residents.

    Facilities and operations: The site’s location—flat, walkable and close to downtown Campbell and local services—receives strong praise. Amenities and safety features (help buttons, elevators, clear signage) support accessibility. Operationally, reviewers describe mixed experiences with maintenance responsiveness and front-desk scheduling; some families experienced delays in maintenance resolution, inconsistencies with valet/parking logistics, and occasional breakdowns in administrative coordination. Cost and fees are also recurring considerations: the community is viewed as higher-priced with additional charges and uneven pricing transparency. Finally, demand is high, resulting in a substantial waitlist and limited immediate availability.

    Recommendation and patterns to verify: Merrill Gardens at Campbell appears to be a strong option for prospective residents seeking a newer, amenity-rich community with active programming and a staff-oriented culture. Prospective families should confirm specifics that have shown variability in reviews—maintenance turnaround procedures, parking/valet policies and fees, transportation options for medical appointments, clinical staffing levels for memory/rehab needs, and current activity staffing—before committing. For those prioritizing upscale amenities and visible care leadership, the community is frequently recommended; for individuals needing very intensive clinical or rehab services, families should verify clinical capacity and transportation arrangements in advance.

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    Location

    Merrill Gardens at Campbell is located at 2115 S Winchester Blvd, Campbell, CA, 95008.

    About Merrill Gardens at Campbell

    Merrill Gardens at Campbell sits at 2115 S. Winchester Blvd in Campbell, surrounded by palm trees and a Spanish-style exterior, with lovely walking paths and outdoor courtyards that make it nice for strolls and visits with neighbors or grandkids, and, if you like, you can have your pet with you since pets are welcome here, and sometimes there's even pet therapy for residents who enjoy spending time with animals. This community offers independent living, assisted living, and a dedicated memory care program called Inspire Connection Memory Care, so someone can find support for daily activities or memory care needs if needed, and there are also skilled nursing services for higher-level care, so people can stay here even if their needs change over time. Most apartments come as studios or 1-2 bedroom homes and have modern appliances, walk-in closets, private bathrooms, full kitchens, and washers and dryers, and there are kitchenettes in some homes if someone prefers, and an emergency call system helps keep things safe.

    Residents have plenty of spaces to gather, like a movie theater, library, card/game room, billiards room, and lounges, along with spaces for meditation, worship, and fellowship, so whether someone likes a quiet place to read or joining an activities director for a game, there's something to do every day. Meals come in a restaurant-style dining room, with a private dining room for special occasions. People living here can get help with medication, enjoy housekeeping services, use the fitness center, and have access to beauty, barber, and salon services right on site, along with free Wi-Fi everywhere for those who want it. There's also covered garage parking for residents and guests, and elevators make it easier to move between floors.

    Merrill Gardens at Campbell is close to medical centers like Good Samaritan Hospital and Kaiser Permanente, which can make doctor visits a bit easier, and the neighborhood offers nearby parks such as John D. Morgan Park and Los Gatos Creek County Park, plus plenty of cultural activities, shops, and restaurants in Downtown Campbell with things like Heritage Theatre, First Fridays Art Walk, or Saturday festivities. The wellness center on campus and transportation services help people get where they need to go, while planned social outings make sure residents can enjoy the community, and if it's a tour someone's after, staff show visitors apartments and the common spaces, sharing how daily life looks around here. Apartment homes are designed for comfort and are maintenance-free, so adults aged 55 and over can relax, and with the continuing care style of the community, people can get the right support as time goes on, with plenty of activities and neighborly company if that's what someone likes.

    About Merrill Gardens

    Merrill Gardens at Campbell is managed by Merrill Gardens.

    Founded in 1993 with a single community in Seattle, Merrill Gardens has grown into one of the nation's most respected senior living providers, operating 65 communities across 17 states. As a fifth-generation family-owned company with roots extending back to the 1890s, Merrill Gardens is headquartered in Seattle, Washington, and maintains the values of integrity, compassion, and excellence that have defined the Merrill family for generations. The company has expanded strategically through both organic growth and selective acquisitions, recently adding five new communities in 2024 including locations in South Carolina, Missouri, and Oregon, while maintaining its commitment to quality over quantity in expansion decisions.

    Merrill Gardens offers a comprehensive continuum of senior living services including independent living, assisted living, and specialized memory care programs. Their innovative Anytime Dining program provides restaurant-style meals seven days a week, while their assisted living services include personalized care plans covering bathing, dressing, medication management, and safety checks. The company's memory care communities utilize a Montessori approach designed specifically for residents with Alzheimer's and dementia, creating environments that promote independence and well-being. Through their Inspire Connection program, Merrill Gardens focuses on connection and community, ensuring residents can engage in meaningful activities that bring a sense of belonging and purpose to their daily lives.

    The company's philosophy centers on their "Yes You Can" mentality, believing that life should be defined by possibilities rather than limitations. Merrill Gardens emphasizes person-centered care that celebrates each resident as a whole person, honoring their individuality and supporting their ability to make their own decisions. As innovators in the industry, they invest in technology and data-driven operations to enhance resident care while maintaining the personal touch that comes from their family-owned heritage. Their approach focuses on treating residents like family, with staff who are passionate about senior care rather than simply collecting a paycheck, creating environments where residents can live their fullest lives.

    Merrill Gardens has earned significant recognition for their excellence, including being ranked #6 in the nation by Fortune Magazine as a Best Workplace in Aging Services and receiving Great Place to Work certification for three consecutive years. The company has been honored as Family Business of the Year by both the Puget Sound Business Journal and Seattle Business Magazine, recognizing their longevity, community commitment, and long-term vision. With over 2,500 reviews averaging 4.4 out of 5 stars, multiple communities have received Best of Senior Living Awards, demonstrating their consistent delivery of high-quality care and services. Their commitment to innovation and excellence has established Merrill Gardens as a leader in the senior living industry, with a satisfaction guarantee that reflects their confidence in providing exceptional lifestyle experiences for seniors and their families.

    People often ask...

    Merrill Gardens at Campbell offers competitive pricing, with rates starting at a cost of $4,900 per month.

    Merrill Gardens at Campbell offers independent living, assisted living, memory care, and continuing care retirement community.

    There are 36 photos of Merrill Gardens at Campbell on Mirador.

    Yes, Merrill Gardens at Campbell allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 2115 S Winchester Blvd, Campbell, CA 95008.

    No, Merrill Gardens at Campbell does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number435202572
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity166 residents
    LicenseeSHI-III MG GP, SHI-III CAMPBELL; MERRILL GARDENS
    EffectiveOctober 9th, 2017
    View the official license record

    Inspection Reports

    13

    Reports

    4

    Type A Citations

    0

    Type B Citations

    3

    Complaints

    7

    Years

    15 Oct 2026Inspection
    Cited a deficiency for failing to maintain medication records for residents and for missing administration of a resident's medication on multiple dates, creating an immediate health risk.
    • Type ACCR 87465(6)Medication record retention
    15 Oct 2026Inspection
    Found no deficiencies cited; noted four medications were missing from a resident’s Centrally Stored Medication and Destruction Records but staff documented them during the visit.
    02 Jan 2026Complaint
    Investigated the allegations that a resident was not observed regularly, an eviction letter was not provided, and 1:1 private care was not allowed. All three allegations were unsubstantiated.
    21 Oct 2025Inspection
    Identified that a previously noted cleaning chemical hazard above a toilet was not observed during the visit; no deficiencies were cited.
    14 Oct 2025Inspection
    Identified a chlorine toilet cleaner stored unlocked in a memory care resident's bathroom cabinet, posing immediate health and safety risk. A deficiency was cited for improper storage.
    • Type A87309(a)
    08 Nov 2024Inspection
    Observed updated physician's reports for two residents and CPR/First Aid training for staff. The earlier deficiencies were cleared, and no deficiencies were cited this visit.
    28 Oct 2024Inspection
    Identified deficiencies in staff CPR/first aid training and in residents' medical records, including outdated physician's reports for some residents.
    • Type AHSC1569.618(c)(3)
    • Type ACCR87705(c)(5)
    08 Oct 2024Complaint
    Investigated the allegation that staff pinched and slapped a resident's face and found no evidence of abuse.
    02 May 2024Inspection
    Investigated an allegation that a staff member hit a resident on the back of the head; conducted a wellness check and reviewed the resident and staff training records, with no deficiencies cited.
    07 Jun 2023Inspection
    Identified an incident where a memory care resident briefly left the unit but did not leave the premises; staff redirected the resident back and no deficiencies were cited.
    13 Oct 2022Inspection
    Observed no deficiencies or advisory notes. Vaccination rates were 100% for staff and residents, and infection control measures and PPE supplies were in place.
    12 Oct 2021Inspection
    Observed compliance with health and safety measures and no deficiencies cited.
    25 Oct 2019Complaint
    Confirmed an allegation of non-payment leading to an eviction notice and subsequent eviction, but found no evidence of harassment.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Merrill Gardens at Campbell. The information above has not been verified or approved by the owner or operator. For exact information, please contact Merrill Gardens at Campbell directly. There is no cost for this service. We are compensated by the community you select.

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