Welcome Home Castro Valley

    17926 Apricot Way, Castro Valley, CA, 94546
    5.0 · 3 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Caring staff but needs improvements

    I'm happy with Welcome Home - the staff are caring, attentive and friendly, they make my mom feel loved, call us with concerns and tailor meals to her tastes. She enjoys the activities and gets good care, but we want more daily/weekday programs, entertainment and opportunities for guest visits. It's expensive and their COVID protocols feel less strict than I'd prefer.

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    Amenities

    5.00 · 3 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      4.0

    Location

    Map showing location of Welcome Home Castro Valley

    About Welcome Home Castro Valley

    Welcome Home Castro Valley sits at 17926 Apricot Way in Castro Valley, California, and offers care for seniors who need help with daily activities or support for memory loss, Alzheimer's disease, or dementia, and the facility's one of those places with both assisted living and memory care, also offering independent living, skilled nursing, home care, and respite services, with caregivers on duty at all times-even overnight-to help any resident right away. Residents live in private or shared bedrooms, some with kitchenettes, and every room's on the ground floor so folks who use wheelchairs or walkers have no trouble moving around, plus there are private bathrooms in each unit and safety features like handrails and sprinkler systems, and the whole building's set up with high-speed internet and cable TV, which means family can keep in touch. The rooms are roomy, comfortable, and kept clean, with housekeeping and laundry services included, and for anyone who likes being outdoors, there's a well-tended deck, colorful gardens, and easy walking paths, so you can get some fresh air or just enjoy the flowers on a nice day.

    Meals are set up restaurant-style and a professional chef prepares them daily, with choices that include vegetarian dishes, and folks eat in a shared dining room that feels pretty homey, and there are snacks and drinks as needed. Social activities happen in indoor common rooms, with options like art classes, music, tai chi, stretching classes, yoga (even chair yoga), karaoke, live performances, happy hour, game nights, lifelong learning, and plenty of educational talks, so there's often something going on for every interest, and transportation is available for off-site devotional services or outings. Health needs get met through services like medication management, diabetes care, grooming, hairdresser appointments, personal care, and help with things like bathing or getting dressed, with personal care assistants ready to help at any time, and there's a real focus on each person's unique needs, especially for those who need memory care, since caregivers have training to support people living with dementia and memory loss.

    The facility pays special attention to keeping families informed about loved ones' well-being, holds regular communication, and lets families visit or tour in person to see the environment, which is meant to feel safe and home-like without being fancy. Besides health and wellness programs, the property's features make life easier-there's guest parking, maintenance staff, washers and dryers available, a salon and barbershop, a fitness center, a game room, kitchens or kitchenettes in some rooms, and regular cleaning services. Welcome Home Castro Valley is managed by Welcome Home Castro Valley, LLC, and aims to create a warm, supportive place for seniors, whether someone's living independently, needs help now and then, or requires full memory care, with three shifts of awake staff to make sure help is always nearby, and everything from daily activities to specialized memory care is covered in one place.

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