Overall sentiment from the collected reviews is largely positive about the interpersonal and day-to-day living aspects of St. Francis Home For The Elderly, with more mixed feedback around certain clinical and facility layout issues. Reviewers repeatedly highlight that the staff are kind, attentive, and caring; the administrator and manager are responsive and hard-working; and the small-home model (approximately five residents in one report) results in individualized attention and close oversight for many residents. Families note that the facility feels homey, is well-organized, and is welcoming to visitors. The outdoor appearance and general cleanliness are commonly praised, and dietary needs are accommodated. The facility is also described as affordable and conveniently located in the city, making it an attractive option for families seeking a smaller, residential environment rather than a large institutional setting.
Care quality is depicted in two contrasting lights. On the positive side, staff training is repeatedly noted — specifically training for Alzheimer's/dementia care and first aid — and some reviews praise medication management and say the facility met residents' needs. The activities program is described favorably: residents participate in weekly exercise, arts and crafts, and holiday and birthday celebrations that contribute to a social, family-like atmosphere. Several reviewers explicitly say their loved ones are happy, getting along with other residents, and receiving the attention they need, especially when the resident requires significant physical assistance.
However, a set of serious clinical concerns appears in multiple summaries and tempers the otherwise positive picture. There are specific reports of over-medication, and associated negative outcomes such as weight loss and dehydration. Some families raised worries about the adequacy of initial assessments and other clinical decision-making processes, and there are mentions of staff complaints relating to care. These issues suggest inconsistency in the clinical oversight for certain residents and highlight a pattern where the facility may be strong for steady, lower-challenge care needs but less reliable when medical complexity or behavioral challenges arise.
Facility and layout issues are also recurring themes. While the outside and general cleanliness receive praise, several reviewers described parts of the interior as only fair and in need of upkeep. Bathroom floor plans are singled out as problematic — with bathrooms described as an afterthought — which could have safety and privacy implications for residents who need physical assistance. Room sizes were characterized as fair/small by some reviewers, and the backyard is small, limiting outdoor options. The home enforces a no-cats policy, which may be relevant for families hoping to keep pets involved in care or visits.
Taken together, the pattern across reviews suggests St. Francis Home For The Elderly is a strong candidate for families looking for a small, affordable, and family-oriented residential setting with warm staff, personalized attention, and a solid activities program. It appears particularly well suited for residents who need significant physical assistance but are not behaviorally challenging. Prospective families should, however, probe the facility's clinical practices: ask about medication review procedures, weight and hydration monitoring, how initial assessments are conducted and updated, and how the home manages more complex health or behavioral issues. Also inspect bathroom layouts and room sizes during a tour, confirm the pet policy if important, and inquire about interior maintenance plans so you can weigh the strong interpersonal and environmental positives against the clinical and layout concerns raised by other families.
