The Terraces at San Joaquin Gardens

    5555 N Fresno St, Fresno, CA 93710
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.46·(41)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.5
    • Meals

      3.9
    • Amenities

      4.8
    • Value

      3.0

    Pros

    • Friendly, compassionate, and professional staff
    • Continuum of care spanning independent living, assisted living, skilled nursing, rehabilitation, and memory care
    • Strong sense of community and resident-to-resident support
    • Broad selection of social, educational, and fitness activities
    • Varied dining venues and meal choices
    • Beautiful, well-maintained grounds and comfortable apartments
    • Clean rooms and common areas
    • Transportation, housekeeping, and home-maintenance support
    • Resident involvement in community discussions and finances
    • Helpful move-in and downsizing assistance
    • On-site amenities including fitness facilities, library, salon, and market
    • Residents' reported sense of safety and continuity as care needs change

    Cons

    • Variable skilled-nursing responsiveness and clinical follow-through
    • Uneven communication with families about higher-acuity care
    • Inconsistent meal quality and attention to specialized dietary needs
    • High entrance fees and ongoing monthly costs
    • Large campus and outdoor distances that may challenge some residents

    Summary of reviews

    The Terraces at San Joaquin Gardens is a continuing-care community offering independent living, assisted living, skilled nursing, rehabilitation, and memory care. Many residents and families value the opportunity to remain within the community as needs change, along with the feeling of security and support this can provide. Positive accounts describe staff as friendly, caring, and professional, and several residents characterize the community as welcoming and closely connected. Families also praise the assistance provided during application, downsizing, and move-in.

    Residents commonly highlight the grounds, apartments, and amenities. Reviews describe comfortable, spacious living areas, clean rooms, and attractive landscaping. Dining is available in several venues, with varied menus and meal choices; many reviewers describe the food favorably. Experiences are not uniform, however: a few accounts cite poor or cold meals and concerns about attention to a prescribed low-sodium diet. Activities include exercise classes, games, lectures, concerts, movies, outings, and social events. Transportation, housekeeping, maintenance, and other services are also appreciated. One reviewer found the campus too expansive for a family member who would have needed to walk outdoors to reach dinner.

    Feedback about care is strongly positive in many accounts, including rehabilitation stays in which reviewers praised therapy, medication routines, room care, and staff courtesy. At the same time, a small set of family accounts raises concerns about skilled-nursing responsiveness, clinical monitoring, therapy access, and communication. One family described concerns about weight monitoring and response to fluid retention, followed by a disputed discharge and billing; the family attributed a subsequent hospitalization to the care, though that account is not independently established by these reviews. Other individual accounts describe limited follow-up during a resident's higher-acuity care, a missing dental appliance, or little outreach after a resident's death. These concerns contrast with favorable skilled-nursing and rehabilitation experiences, suggesting that family assessments of higher-acuity care vary. The community is also described as expensive, with substantial entrance fees and monthly charges; prospective residents should confirm current costs, services included, care-transition terms, and how the campus layout fits their mobility needs.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    The Terraces at San Joaquin Gardens is located at 5555 N Fresno St, Fresno, CA, 93710.

    About The Terraces at San Joaquin Gardens

    The Terraces at San Joaquin Gardens sits on 26 acres in Fresno, California, and offers a range of senior living options including independent living, assisted living, memory care, and skilled nursing care, so folks can stay in the same place even if their needs change over time, and it's a Life Plan Community too which means it covers continuing care. The campus feels homey with shaded spaces, flower gardens, outdoor walking paths, an enclosed courtyard, and lots of trees; people enjoy gardening, birdwatching, or just spending time outside. The apartments and cottage homes look modern and they fit a host of needs, with private and semi-private suites, kitchenettes or full kitchens, private bathrooms, air conditioning, cable TV, and free Wi-Fi so everyone can stay comfortable and connected. Safety is a big priority with emergency alert systems, a secured memory care building, wander alert technology, and 24-hour staffing that includes RNs, LPNs, and on-site nurses.

    Residents have plenty to do with movie nights in the theater, the billiards lounge, music and arts programs, water aerobics classes in the swimming pool and hot tub, raised gardening beds, a fitness center, a library, atrium, beauty salon, barber shop, and a computer room, so there's a nice mix of activities whether folks like to socialize or enjoy quiet hobbies. There are regular schedules of activities for all interests, including stretching, Tai Chi or chair yoga, brain fitness, arts and crafts, educational lectures, Wii bowling, trips, gardening club, live music, and even intergenerational programs with younger people coming in, while devotional services happen on-site, and residents can run their own little clubs too. The on-site wellness center offers therapy services like physical, occupational, and speech therapy, plus help with medication and diabetes management, wound care, respiratory treatments, IV therapy, and hospice support when needed. The community has specialized staff and programs for people with dementia or Alzheimer's, and can handle folks who may wander, need more supervision, or have behaviors related to memory illnesses.

    Meals get a lot of attention with restaurant-style dining options that serve up chef-prepared food made to order, with private dining rooms for special occasions and menus for special diets like low-sodium, gluten-free, sugar-free, vegetarian, and vegan, plus guest meals if visitors come by, and food is available all day. Housekeeping, laundry and dry cleaning, grocery shopping, move-in coordination, and concierge support take some everyday worries off folks' plates. The facility welcomes pets, which is important for residents who want to keep their cats or dogs with them. Parked cars are safe and there's complimentary transportation as well as paid rides for outings or appointments.

    Healthcare is personalized, based on each resident's needs, and covers everything from light help with bathing or eating, to heavy care with incontinence, non-ambulatory assistance, and help moving around using lifts or standby aid, and there's full nursing care for those with chronic conditions. The memory care building is secure and designed specifically for people with dementia, while the skilled nursing section supports those who need more help, whether short-term for recovery or long-term for ongoing issues, all with professional staff and personalized care plans. The community is nonprofit, licensed by the state of California (license number 100400544) with a capacity for up to 652 residents, and it's rated well by the Centers for Medicare & Medicaid Services. Being close to medical offices and major hospitals gives residents quick access to outside healthcare when needed.

    Overall, The Terraces at San Joaquin Gardens tries to bring together comfort, safety, support, and a mix of activities so older adults can stay active, healthy, and connected no matter what stage of life they're in, and families can feel reassured about a good level of care all on one big, friendly campus.

    People often ask...

    The Terraces at San Joaquin Gardens offers independent living, assisted living, memory care, continuing care retirement community, and skilled nursing.

    There are 88 photos of The Terraces at San Joaquin Gardens on Mirador.

    Yes, The Terraces at San Joaquin Gardens allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 5555 N Fresno St, Fresno, CA 93710.

    No, The Terraces at San Joaquin Gardens does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number100400544
    StatusLicensed
    Facility typeRcfe-continuing Care Retirement Community
    Capacity652 residents
    LicenseeHUMANGOOD & HUMANGOOD NORCAL & HUMANGOOD FRESNO
    EffectiveFebruary 9th, 1994
    View the official license record

    Inspection Reports

    29

    Reports

    3

    Type A Citations

    2

    Type B Citations

    7

    Complaints

    7

    Years

    02 Oct 2026Complaint
    Investigated the complaint alleging staff provided inadequate food service and improper conduct. Found no deficiencies.
    19 May 2026Complaint
    Investigated an incident where staff did not allow a resident's family member to visit during placement.
    • Type B87468.1(a)(11)
    25 Feb 2026Inspection
    Observed no deficiencies or citations issued during the visit.
    28 May 2025Inspection
    Investigated a death-related case management matter and reviewed water test results; all water tests were negative for bacteria. Cross-reporting to the county health department was noted.
    13 Jan 2025Inspection
    Observed compliant operations across living areas, including temperature controls, food storage, medication security, fire safety equipment, and recordkeeping; no deficiencies or citations were issued.
    23 Jul 2024Complaint
    Found that a resident's fall resulted in injuries requiring emergency medical treatment, and concluded that the allegations of neglect, insufficient staffing, and failure to conduct change-of-condition appraisals did not establish violations.
    12 Feb 2024Inspection
    Found failure to prominently identify taps delivering water at 125°F or higher with warning signs, creating burn risk for residents.
    • Type B87303(e)(3)
    08 Feb 2024Inspection
    Observed that water temperatures, fire safety measures, medication storage, and bedrooms met basic requirements during an unannounced visit; interviews were conducted and a sample of staff files reviewed. Due to time constraints, the annual review could not be completed, and no deficiencies or citations were issued.
    13 Dec 2023Inspection
    Investigated self-reported incidents dated 11/30/23 and 12/06/23; file reviews and interviews were completed, and no deficiencies were cited.
    22 Nov 2022Inspection
    Identified two resident incidents: a vehicle backing up and hitting another resident with EMS responding and the struck resident discharged the same day, and a fall with a small head laceration requiring first aid and hospice notification, with no deficiencies observed.
    25 Feb 2022Inspection
    Observed clean, odor-free rooms and common areas with infection-control measures in place; staff wore masks and hand hygiene resources were available.
    12 Oct 2021Inspection
    Investigated an allegation of abuse involving staff and a resident. Internal findings based on interviews indicated no abuse.
    12 Oct 2021Complaint
    Investigated allegation of an unwitnessed fall with fracture; determined the fall was not due to neglect and the complaint was unfounded.
    12 Oct 2021Inspection
    Conducted a case management visit to review an incident; no deficiencies observed.
    17 Sept 2021Inspection
    Identified an incident report about potential abuse by a staff member toward a resident. An internal investigation was conducted.
    17 Sept 2021Inspection
    Investigated an incident report about a resident's arm bruising during care. Admin stated an internal review was conducted and it could not be determined whether bruising was caused by staff holding the resident's arm.
    17 Sept 2021Inspection
    Observed an incident involving a resident found on the bedroom floor with her head caught under her bed frame; reassessment completed and care plan updated; no deficiencies were observed.
    17 Sept 2021Inspection
    Found no immediate health or safety concerns after a health check of memory unit residents; there was a sufficient supply of perishable and non-perishable food.
    18 Jun 2021Complaint
    Investigated an allegation that a resident sustained a fall while in care.
    15 Apr 2021Inspection
    Identified failure to perform timely follow-up wellness checks after residents did not respond, risking residents' health and safety.
    • Type A87466
    07 Apr 2021Inspection
    Investigated information regarding a resident death reported to licensing and spoke with the administrator to obtain additional details.
    13 Jan 2021Complaint
    Investigated the allegation that a resident was found on the floor for an extended period; evidence could not determine how long the resident was on the floor or whether the incident occurred.
    • Type A87468.2(a)(4)
    07 Jan 2021Inspection
    Followed up on the health and safety check of a resident due to COVID-19 precautions. The manager will provide additional information by 01/08/2021.
    05 Oct 2020Inspection
    Identified an unusual incident involving injury from 09/25/2020, reported on 09/29/2020; requested by 10/08/2020 submission of a signed agreement, progress notes, and the most recent medical assessment, with the related form emailed for signature and the final submission by 10/06/2020.
    02 Sept 2020Inspection
    Investigated the death of a resident and collected additional information during a phone call with the administrator.
    29 Jul 2020Inspection
    Confirmed health and safety concerns during a follow-up check of a resident.
    • Type A87466
    05 Mar 2020Complaint
    Confirmed complaint of lack of access to records unfounded as records were provided to authorized representative. No deficiencies cited during inspection.
    20 Feb 2020Inspection
    Confirmed cleanliness, maintenance, and adequate accommodations in resident rooms, common areas, and medication administration during inspection.
    04 Nov 2019Inspection
    Confirmed no deficiencies during inspection of the facility, including resident rooms, safety measures, food storage, and medication administration.

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    Mirador Living is not affiliated with the owner or operator(s) of The Terraces at San Joaquin Gardens. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Terraces at San Joaquin Gardens directly. There is no cost for this service. We are compensated by the community you select.

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