Overall sentiment across the reviews is strongly positive with consistent praise for cleanliness, individualized personal care, and a compassionate caregiving team. Multiple reviewers emphasize that the facility is exceptionally clean with no unpleasant odors, and that staff are professional, respectful, and attentive. Care tasks such as daily baths/showers, hair washing, skin care, and bedding attention are repeatedly noted as being performed reliably. Several reviewers name specific caregivers (Dora and Tony) and describe them as outstanding, gentle, and proactive, and they credit the director/management with creating a pleasant, organized, and peaceful atmosphere. These qualities contribute to family members feeling emotional relief and peace of mind about their loved ones' safety and wellbeing. Long-term residency (one reviewer cited five years) is presented without decline, reinforcing the sense of stable, dependable care.
Care quality and staffing emerge as the strongest themes. Reviewers frequently use terms like "top notch," "extraordinary personal care," and "high regard" for the staff. The caregiving team is described as attentive, compassionate, and respectful, with daily, hands-on attention that includes hygiene and skin/bedding care. Several comments specifically mention that residents are consistently kept clean and well cared for, and relatives express high trust in staff and willingness to recommend the facility. The director earns repeated praise for leadership and creating a welcoming environment.
Facility and environment are generally described positively but with qualifiers. The property is organized, extremely clean, and peaceful; visitors are encouraged and the environment is conducive to family reassurance. Rooms can be personalized, which many families appreciate. The yard is described as simple but safe. At the same time reviewers note that decor and aesthetics are basic—some describe the facility as "not homey," "unattractive," or "basic." These comments suggest the emphasis at Glenwood Care is on clinical thoroughness and safety rather than upscale or homelike design.
Dining and daily living are positive areas: reviewers report home-cooked, nutritious meals and attentive daily hygiene routines. The homemaking and meal service appear reliable and comforting to families, contributing to residents' contentment. Visiting is encouraged, and the overall tone reported by families is one of calm and order.
Notable concerns and patterns: several reviews point to limited social engagement or activities. Observations that many residents were sleeping during visits and explicit comments about "lack of interaction" indicate that activity programming or engagement could be an area for improvement. One reviewer reported a serious care lapse (a bedsore attributed to staff not getting the resident up enough), which contrasts with the otherwise strong praise for daily care; this suggests variability in care or an isolated incident that families should clarify during intake and ongoing oversight. A minority of reviewers felt the facility was "not the right fit" for them, citing location (too far), the plain decor, and a less homelike feel as reasons.
Bottom line: Glenwood Care is presented across reviews as a clean, safe, and well-managed board-and-care facility with a standout caregiving team that provides reliable, compassionate personal care and daily hygiene. Families consistently report trust in staff, good meals, and peace of mind. Prospective families should weigh the strong caregiving and cleanliness record against the limited activity/social engagement and the facility's basic aesthetic; they should also ask for specifics about mobility plans and pressure sore prevention to address the single bedsore report. Overall, for families prioritizing attentive, personal care and a calm, organized setting, Glenwood Care receives multiple strong recommendations.







