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    Sunnycrest Senior Living

    1925 Sunny Crest Dr, Fullerton, CA, 92835
    4.1 · 107 reviews
    • Independent living
    • Assisted living
    For pricing and availability(510) 508-4507
    For the front desk(714) 992-1999

    Pricing

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    Amenities

    4.15 · 107 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1

    • Care

      3.7

    • Staff

      4.1

    • Meals

      3.5

    • Amenities

      3.7

    • Value

      2.6

    Location

    Map showing location of Sunnycrest Senior Living

    About Sunnycrest Senior Living

    Sunnycrest Senior Living in Fullerton offers apartment-style living for older adults, giving folks several choices like Independent Living, Assisted Living, Memory Care, and Skilled Nursing, so you can see there's quite a range, and the campus tries to keep things homey and welcoming with bright social areas, walking paths, gardens, and cozy lounges. The apartments have nice touches like wooden floors, kitchens with appliances, cozy bedrooms with patterned bedding, and modern bathrooms with safety features like grab bars, and you can pick from studio or one-bedroom layouts to fit what you need. Meals get made from favorite homestyle recipes using seasonal ingredients, served in a restaurant-style dining room, or you can get your meal through room service, eat in a private dining room, or choose something that fits a special diet if you want; guests can also join for meals. There's a bunch of activities and programs, so folks can join exercise groups, garden in raised beds, play billiards, watch movies in the theater room, visit the library, or spend time with others in one of several lounges or the game room. Housekeeping, laundry, and dry-cleaning services get taken care of, and complimentary transportation is available, which makes getting to appointments or outings easier without having to drive yourself. Residents can bring their pets and use the hair salon or fitness center right on-site, and outside spaces like courtyards and putting greens give everyone a chance to get a little fresh air or sunshine. The place puts focus on helping with things like daily living activities, medication reminders and management, mobility support, and memory care, and they've got a staffing system with a care manager and a med room manager for extra support and observation. Along with full-time staff and emergency call systems, coverage is there around the clock, and you can have in-home doctor visits if needed, which is handy when health changes. Respite care is available for folks who need short-term support after surgery or while caregivers take a break, and there are also hospice services on offer. Weekly housekeeping and grocery shopping can be arranged, and there's parking for those who still drive. For those interested in faith and devotion, both on-site and offsite religious services happen regularly, and special community events and monthly themed gatherings keep the calendar interesting. Sunnycrest Senior Living uses six values called F.A.I.T.H.E. - Fun, Attitude, Integrity, Teamwork, Honesty, and Effort - to guide how they operate every day, and the aim is to offer a safe place where adults over 55 can stay active, connect with neighbors, and get the right care as needs change, with plenty of ways to relax, learn, and enjoy each day at a gentle pace.

    People often ask...

    State of California Inspection Reports

    92

    Inspections

    22

    Type A Citations

    11

    Type B Citations

    6

    Years of reports

    06 Aug 2025
    Identified a deficiency due to hot water temperatures in four of five bathrooms used by residents, with readings from 98.2 to 104.5 degrees Fahrenheit. Noted that the required ten hours of annual refresher training had not begun for staff.
    • § 9058
    • §
    11 Jun 2025
    Found the allegations that staff do not provide quality meals to residents, facility has foul odor, staff are not providing a reasonable level of personal privacy, and staff are not maintaining floors clean unsubstantiated.
    27 May 2025
    Found two deficiencies related to medication management and storage, including a missing medication for one resident and another medication found in the resident’s room. Noted that safety measures and records were reviewed and largely in place, with hot water temperatures measured at about 125–130°F in several bathrooms and emergency procedures and equipment inspected.
    25 Mar 2025
    Identified that the alleged violation of the admission agreement’s utilities section (cable TV) was supported by ongoing TV issues: five of 51 channels had poor picture quality and one room had no sound on channel 15, despite multiple cable-provider visits since January 2025.
    15 Jul 2024
    Investigated the allegation that staff did not ensure residents had a comfortable environment during care. Interviews indicated residents were aware of remodeling and experienced no disruption to care; no construction was observed, and room temperatures stayed within a comfortable range, so it could not be determined that the allegation occurred.
    15 Jul 2024
    Investigated whether staff failed to ensure a comfortable environment during the resident’s remodel; findings showed residents were adequately notified, no construction was observed, and temperature levels remained within acceptable comfort ranges.
    19 Jun 2024
    Found no deficiencies; staffing levels, safety systems, and stock met requirements, and medications and cleaning supplies were secured. Some bathrooms were missing grab bars inside the showers, and renovations were underway around a central courtyard, with exterior areas free of tripping hazards.
    19 Jun 2024
    Found no deficiencies during an unannounced annual inspection, which included reviews of staff and resident records, safety features, and food and medication storage, with only two technical advisory notes issued.
    06 May 2024
    Investigated the allegation that neglect and lack of supervision resulted in falls causing injury. Found insufficient evidence to corroborate neglect or lack of supervision by staff.
    06 May 2024
    Investigated the allegation that neglect led to resident falls and injuries, and found insufficient evidence to prove neglect or lack of supervision by staff.
    27 Feb 2024
    Investigated the allegation, resulting in a civil penalty assessment.
    27 Feb 2024
    Confirmed that a civil penalty was issued following an unannounced visit related to investigating a complaint; the director was informed and the appropriate documentation was provided.
    15 Feb 2024
    Identified improper medication handling by staff, including not verifying the correct resident, placing meds in room-numbered cups, and distributing them without confirming ingestion. As a result, a resident ingested medications meant for another resident, became lethargic and unresponsive, and was transported to a hospital and returned later that night.
    15 Feb 2024
    Found that staff did not keep medications inaccessible to a resident, leading to the resident taking another resident’s medication and suffering a stroke. Awaiting determination of a civil penalty.
    15 Feb 2024
    Identified medication administration errors where staff failed to ensure residents took their medications correctly, leading to one resident ingesting the wrong medications and becoming unresponsive.
    • § 87303(e)(3)
    • § 9058
    • § 87465(h)(2)
    29 Jan 2024
    Found the resident's room was not in disrepair; the shower thermostatic faucet functioned, water temperature stayed within safe limits (max 117F), and two HVAC units were operational. Found that mailing records and an outdated address affected documentation of monthly statements, with insufficient evidence of noncompliance with the admission agreement, so the allegation was unsubstantiated.
    29 Jan 2024
    Confirmed that the resident's room water temperature and heating units functioned properly, and found no evidence to support the allegation that the facility was in disrepair. Also determined that there was no proof the facility failed to provide accurate billing statements as previously claimed.
    22 Jan 2024
    Found that a copy of the admission agreement was provided, making the allegation about not providing it unfounded. Found that the bathing assistance allegation was unsubstantiated and the billing-for-services-not-rendered allegation was also unsubstantiated.
    22 Jan 2024
    Determined that the allegation of not obtaining a proper medical evaluation prior to admission had no basis. Determined that the allegations that admission agreements were not in effect and that additional fees and service descriptions were missing were not supported.
    22 Jan 2024
    Investigated whether proper medical evaluations were obtained prior to admission, whether the facility adhered to initial admission agreements, and if fees and services were clearly specified; findings indicated the medical assessments and agreements were appropriately handled, and fee disclosures, while confusing to some, did not constitute violations.
    • § 87507(f)
    22 Dec 2023
    Identified a specific allegation that no written report was submitted within seven days of the skin tear incident on June 1, 2022; progress notes showed a change of condition after a fall and an injury on September 23, 2023; and no updated Physician’s Report or doctor’s order prescribing a wheelchair was on file. Technical Violation Advisory notes will be issued.
    22 Dec 2023
    Investigated failure to submit a timely written report and lack of updated medical documentation following a resident’s fall and injury. Issued a Technical Violation Advisory as a result.
    • § 87465(c)(2)
    20 Dec 2023
    Determined that the allegation that staff did not seek medical attention for a resident in a timely manner was not supported, and that the allegation that staff mismanaged the resident’s medication was not supported, and that the allegation that staff did not provide a safe and comfortable environment was not supported. Determined that the site was in disrepair.
    20 Dec 2023
    Determined that the allegation that the facility was in disrepair is valid, while the claims that staff did not seek medical attention promptly, mismanaged medication, and failed to provide a safe environment were unsubstantiated.
    26 Jul 2023
    Found vandalized and bent exit gate latch that prevented operation. Observed no health concerns.
    26 Jun 2023
    Found that the allegation that gates were left unsecured and residents were not provided a safe and comfortable environment was unfounded. Exit gates marked on the floor plan were unlocked and accessible, a one-way lock prevented outsiders from entering while allowing residents to exit, and the area appeared safe, clean, and welcoming with residents engaged in activities.
    26 Jul 2023
    Examined exterior grounds and found vandalized gate latch on the exit gate, with repairs underway, and noted no health concerns during the visit.
    • § 87465(h)(2)
    26 Jun 2023
    Found that the gates are accessible and properly secured with a one-way lock, allowing residents to exit safely while preventing unauthorized entry, and observed the environment to be safe, clean, and comfortable for residents.
    17 Jun 2023
    Investigated and found insufficient evidence to prove the allegations that staff do not meet residents' toileting needs, handle residents roughly, or speak to residents inappropriately.
    17 Jun 2023
    Reviewed interviews and records related to allegations that staff do not meet residents’ toileting needs, handle residents roughly, and speak inappropriately; found no evidence to support these claims.
    09 Jun 2023
    Found no preponderance of evidence to support the allegations of insufficient staff, inadequate incontinent care, or administrator not responding to concerns; these were deemed unsubstantiated.
    09 Jun 2023
    Investigated whether the facility had insufficient staff, provided inadequate incontinent care, or if the administrator failed to respond to concerns; found no evidence to confirm these allegations.
    • § 87307(d)(4)
    12 May 2023
    Found that the side gate near the parking area was left unsecured; photographs showed it ajar with a rock propping it open, and five interviewed individuals confirmed leaving it ajar or seeing others do so to re-enter.
    12 May 2023
    Determined that the facility gate was left unsecured, with witnesses confirming it was frequently ajar or intentionally kept open to allow re-entry.
    27 Apr 2023
    Found that the director appeared impaired while on site, based on interviews and records reviewed. Found no evidence to support the allegations that residents were not treated with respect and politeness or that residents waited an excessive amount of time to be served meals.
    27 Apr 2023
    Determined that the allegation that the facility director was impaired while at work was valid, while claims that residents were treated disrespectfully and waited too long for meals were unsubstantiated.
    22 Apr 2023
    Found that staff responses to residents' call buttons ranged from under five minutes to longer than fifteen minutes, with most within five minutes. There was not enough evidence to prove the allegation that staff do not respond to residents' call buttons in a timely manner.
    22 Apr 2023
    Investigated staffing concerns; interviews and records were reviewed. Twelve interviews yielded conflicting statements, most indicating staffing was adequate while some noted a need for more staff; there is not a preponderance of evidence to prove or disprove the allegation that staffing is inadequate, UNSUBSTANTIATED.
    22 Apr 2023
    Reviewed records and conducted interviews indicating that staff response times to residents' call buttons generally fell within expected time frames, with most responses under five minutes, although some responses took longer; the allegation that staff do not respond to residents' call buttons promptly was deemed unsubstantiated.
    23 Mar 2023
    Found that kitchen equipment was in disrepair. The remaining five issues—food quality, cleanliness, providing a safe and secure environment, responding to residents’ communications, and snack quantities—were not supported by the evidence.
    23 Mar 2023
    Investigated allegations that staff mismanaged medication, did not provide a safe environment, a resident suffered dehydration, and a resident's room was unkempt. Interviews with residents and staff produced conflicting statements and records did not establish a preponderance of evidence supporting the allegations; observations showed clean common areas and fluids readily available to residents.
    23 Mar 2023
    Reviewed records and interviewed staff and residents regarding medication management, safety, hydration, and cleanliness; found no sufficient evidence to support the allegations of medication mismanagement, unsafe environment, dehydration, or unkempt rooms.
    04 Jan 2023
    Investigated the allegation that a resident was not properly notified of a rate increase; interviews and records produced conflicting statements and could not clearly establish whether proper notice was given.
    04 Jan 2023
    Reviewed records and interviews related to the allegation that residents were not properly notified of a rate increase, and found insufficient evidence to confirm the violation.
    01 Dec 2022
    Found ants were under a resident’s bedding and around her bed, staff sprayed the room leaving a puddle and the sheets unchanged while she remained there. Found that the resident’s medications were given to her family for days she was away, with a double dose and no MAR entry showing she had left; the allegation was supported by the evidence.
    • § 87307(d)(2)
    • § 87468.1
    • § 87465(a)(4)
    • § 87468.1(a)(2)
    01 Dec 2022
    Investigated cases of ants found under a resident’s bedding and improper medication administration, leading to concerns about pest control and medication management.
    • § 87303(a)
    09 Nov 2022
    Found an unannounced visit to review a prior allegation about two deficiencies. Clarifications regarding the allegation were noted.
    09 Nov 2022
    Confirmed that the deficiencies identified earlier have been corrected following a previous complaint investigation.
    • § 87405(d)(5)
    13 Oct 2022
    Found that a resident sustained multiple skin tears from improper handling during transfers and showers, with staffing shortages and inadequate care contributing to infrequent checks and poor hygiene. The allegation that staff forgot to bring the resident to breakfast was unfounded.
    13 Oct 2022
    Investigated allegations that staff forgot to bring a resident to dinner and that staff handled her roughly, ultimately determining the latter was substantiated due to inadequate care and safety concerns; also found that the resident sustained multiple skin tears from improper handling and neglect of proper hygiene and monitoring.
    29 Sept 2022
    Found insufficient evidence to prove that staff did not respond to the resident's call button or that staff did not adequately assist with showering.
    29 Sept 2022
    Investigated an allegation during an unannounced case-management visit and identified two care-and-safety issues. Conducted an exit interview with the executive director.
    29 Sept 2022
    Investigated the allegation that staff did not respond to a resident's call button and did not sufficiently assist with showering; found insufficient evidence to support these claims.
    • § 87555(b)(32)
    22 Sept 2022
    Found the allegation about a resident’s multiple falls and the emergency response unfounded. Returned to care with hospice and 1:1 supervision.
    23 Sept 2022
    Investigated allegations that a resident's room had roaches, that the area was dirty, that the resident's closet and blinds were in disrepair, and that front doors were not kept locked for safety. Observed roaches in the room, dirty conditions, closet/blinds disrepair, and a front door left unlocked.
    • § 87468.1
    • § 87303(a)
    23 Sept 2022
    Found that staff did not assist residents in a timely manner, as residents reported long waits for help after a newly installed call system frequently malfunctioned.
    23 Sept 2022
    Found that staff did not assist residents in a timely manner due to ongoing issues with a new call system, leading to residents waiting extended periods for help.
    22 Sept 2022
    Found the allegation that staff did not administer residents’ medications as prescribed unsubstantiated; found the allegation that medication technicians were not properly trained substantiated.
    22 Sept 2022
    Identified medication mismanagement, with a resident receiving another resident's medications, and inadequate staff competency to meet residents' needs.
    22 Sept 2022
    Identified that staff improperly handled medications due to insufficient training, while also noting that medication administration was done correctly despite initial concerns.
    • § 87303(a)
    • § 87411(a)
    • § 87464(f)(1)
    06 Sept 2022
    Found that staff did not provide resident records to the resident's authorized person. Identified the failure as a deficiency.
    06 Sept 2022
    Investigated whether staff provided resident records to an authorized person and found that they did not.
    01 Sept 2022
    Found that there was no working telephone on the premises and that the back entrance was left unlocked at night.
    • § 87468.1(a)
    • § 87311
    01 Sept 2022
    Identified the allegation that staff did not ensure a pest-free environment; roaches were observed in the kitchen and nearby bathroom areas, with staff and a witness confirming the issue.
    01 Sept 2022
    Found that the facility's telephone was not working because staff forgot to charge it, and the back entrance was left unlocked with a rock propping it open at night.
    • § 87506(a)
    28 Jul 2022
    Identified staffing shortages affecting residents’ daily living activities, including medication administration, showers, laundry, dining, and housekeeping, at the site.
    03 Aug 2022
    Identified overdue annual fees and informed the executive director that payment was due by August 5, 2022, with proof of payment to be submitted. Found no deficiencies issued during the visit.
    03 Aug 2022
    Confirmed that the facility was reminded of overdue annual fees, with instructions provided to submit proof of payment by the deadline. No deficiencies were issued during the visit.
    • § 87303(i)(1)
    28 Jul 2022
    Identified staffing shortages affecting resident care and daily activities, leading to commitments to update staffing plans and schedules, with additional departmental visits planned over the next six months.
    • § 87411(a)
    • § 87465(a)(5)
    25 Jul 2022
    Investigated a reported incident from July 1, 2022, interviewed the resident, and found no deficiencies.
    25 Jul 2022
    Reviewed an incident involving a resident from July 1, 2022, with the resident present and interviewed during the visit, and found no deficiencies.
    • § 87303(a)
    30 Jun 2022
    Found insufficient staffing and failure to provide medications as prescribed, based on interviews with residents and staff and review of records.
    30 Jun 2022
    Determined that the facility did not have sufficient staff and failed to provide assistance with residents' medications as prescribed on June 19, 2022.
    09 May 2022
    Found no deficiencies after review. Reviewed COVID-19 mitigation plan and noted safety measures, proper food storage, medication security, and emergency and disaster plans in good order.
    09 May 2022
    Found a resident on hospice who died on 5/1/22; the person was found on the floor with a walker tipped over, blocking a door. Staff called 911 and police arrived, the resident had a DNR, and no deficiencies were cited.
    09 May 2022
    Reviewed the circumstances surrounding a resident who was found on the floor after a fall, with emergency responders called by staff, and no deficiencies identified during the visit.
    • § 87411(a)
    25 Apr 2022
    Identified an unannounced case management visit regarding a resident death that occurred on 12/5/2021, with discussion between the LPA and the executive director. Requested the resident's physician's report, needs and services plan, and pre-admission appraisal, and an exit interview was conducted; no deficiencies were cited.
    25 Apr 2022
    Reviewed a resident’s death following an incident where emergency services responded; no deficiencies were identified related to the circumstances.
    • § 826102143
    18 Nov 2021
    Identified failure to report a resident's fall with head injury and to contact emergency services within seven days of the incident.
    • §
    18 Nov 2021
    Investigated the resident's multiple falls and uncovered lapses in reporting the incident and timely emergency contact, leading to a citation for non-compliance with reporting requirements.
    • § 87465(a)(4)
    • § 87411(a)
    30 Jun 2021
    Found no deficiencies after an unannounced visit; observed Covid preparedness, signage, hand sanitizer, a 30-day PPE supply, and screening procedures in place, with residents engaging in activities in a clean, safe environment.
    30 Jun 2021
    Confirmed that the facility maintained proper COVID-19 precautions, including signage, sanitization stations, PPE supplies, and protocols for visitors, staff, and residents, with no deficiencies noted.
    19 Oct 2020
    Found no evidence to prove the allegations that staff did not administer medications as prescribed, did not report changes in the resident's condition to the responsible party or physician, and did not meet the resident's care needs.
    19 Oct 2020
    Reviewed the allegations that staff did not administer medications as prescribed and did not report changes in resident's condition; found insufficient evidence to confirm these claims.
    09 Sept 2020
    Identified the death of a resident on 9/5/2020 after police found the body behind the property; the coroner is conducting an autopsy with no signs of trauma observed. Stated that the resident was alert and able to leave the building with assistance per the physician's report, and that requested documents, including the physician's report and care plan, would be emailed.
    09 Sept 2020
    Contacted the facility by phone regarding the death of a resident found behind the property, with the administrator stating there were no signs of trauma and that an autopsy was ongoing; documentation was requested and an exit interview was conducted.
    28 Apr 2020
    Investigated plumbing and roof leak issues that resulted in water damage and residents being relocated, confirming that the facility was in disrepair.
    20 Apr 2020
    Determined that a resident who appeared to choke was later confirmed not to have died from choking, and the death report was being revised to reflect the accurate cause of death as provided by hospice.
    10 Mar 2020
    Investigated a resident breaking into the kitchen, causing a fire and activating the sprinkler system; discussed the resident's placement and the possibility of a thirty-day notice due to their ongoing inappropriateness for placement.
    16 Jan 2020
    Confirmed that staff identified in an earlier notice was never hired or employed at the facility as of the date of review.
    18 Nov 2019
    Verified that two staff members with pending criminal record exemption letters were never hired or employed at the facility.
    15 Oct 2019
    Confirmed that staff member was never hired and not present on the premises. An unannounced follow-up verified the incomplete criminal record exemption request.

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