I moved my mom here and we couldn't be happier - the staff treat residents like family, management is hands-on and communication is excellent. The grounds and gardens are gorgeous (goats, chickens, beehives), rooms are bright and homey, meals are fresh, and the intergenerational and music programs keep residents engaged. Photo updates and impromptu FaceTimes give me peace of mind; it's a warm, clean, community-focused place I wholeheartedly recommend.
Loved one of resident
Jul 2026
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.80·(178)
Overall rating
5
4
3
2
1
Care
4.7
Staff
4.8
Meals
4.4
Amenities
4.8
Value
3.9
Pros
Compassionate, family‑style caregiving staff
Innovative intergenerational Comm‑University program
Robust music and memory‑therapy programming (Music & Memory, Alive Inside)
Wide variety of daily activities and live entertainment
Extensive, well‑maintained gardens, tactile planting beds, and beehives
On‑site small farm animals integrated into programming (goats, chickens, rabbits)
Fresh garden produce and eggs used in dining
Continuum of care: independent living, assisted living, memory care, skilled nursing
On‑site rehabilitation focus and walking/therapy paths
24/7 on‑site staffing and emergency call systems
Base rent includes room, housekeeping, laundry, meals, and utilities (perceived value)
Transportation and organized community outings
Proactive emergency and wildfire‑evacuation planning
Hotel‑style common areas and well‑maintained grounds
Regular family communication (photo/text updates, FaceTime opportunities)
Cons
High staff turnover leading to continuity gaps
Inconsistent management responsiveness and follow‑up
Cleanliness and sanitation concerns in some units or periods
Operational disruptions after ownership/management transitions
Variable food and dining service quality
Memory‑care capacity constraints
Occasional staffing shortages producing delays in routine care tasks
Periodic regulatory/licensing and complaint activity
Inconsistent infection‑control communication to families
Incontinence‑care and toileting assistance delays
Summary of reviews
Healdsburg Senior Living draws consistently strong praise for its caregiving culture, engagement programming, and distinctive campus features. Families and residents frequently describe staff as warm, personal, and family‑oriented; many reviews highlight long‑tenured caregivers and hands‑on managers who foster a close‑knit atmosphere. The community operates a true continuum of care—independent living through skilled nursing—with visible emphasis on rehabilitation: an accessible walking path, physical‑therapy involvement, and programming designed to encourage mobility.
A principal strength is the community’s rich activity model and external partnerships. The Comm‑University intergenerational program (bringing students to engage with residents), robust live entertainment, and music‑therapy initiatives such as Music & Memory and Alive Inside are cited as transformative for resident mood, cognition, and social connection. The facility’s gardens, tactile planting areas, beehives, and small‑farm animals (goats, chickens, rabbits) are integrated into daily life and therapy; families note fresh produce and eggs used in dining and frequent outdoor events that encourage participation and purpose.
Dining and hospitality receive mixed but often positive comments: many reviewers praise freshly prepared meals, dietary accommodations, and attractive dining and common spaces described as boutique‑hotel like. The base pricing structure that includes meals, housekeeping, laundry, and utilities is frequently characterized as good value. Operationally, the community is noted for proactive emergency planning (including wildfire evacuations) and 24/7 on‑site staffing with emergency call systems, which contributes to families’ sense of security.
Concerns in the reviews cluster around staffing, operational consistency, and occasional lapses in environmental care. Several families described high staff turnover and periods when continuity of caregivers was disrupted; related themes include delayed follow‑up from management, slower-than‑expected responses to family concerns, and at times inconsistent housekeeping or sanitation standards in particular units. A subset of reviews links these issues to ownership or management transitions; reviewers describe operational disruptions and a perceived decline in consistency following administrative changeovers. There are also isolated but notable mentions of licensing or complaint activity and of inconsistent communication about infection control and clinical incidents—items families should clarify directly with the operator during tours and contract discussions.
Practical considerations for prospective residents and families: the community is strongest in social programming, intergenerational engagement, rehabilitative outdoor activities, and a garden/farm environment that many find therapeutic. Those prioritizing consistent, uninterrupted clinical staffing or immediate availability of memory‑care placement should ask specifically about current staffing stability, memory‑care waitlists, housekeeping schedules, recent survey/licensing history, and the facility’s track record after its most recent management changes. Overall, the balance of commentary indicates a community with distinctive programming and devoted caregivers, tempered by operational variability that warrants direct verification during the decision process.
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Location
Healdsburg Senior Living is located at 725 Grove St, Healdsburg, CA, 95448.
About Healdsburg Senior Living
Healdsburg Senior Living sits among vineyards on a 17-acre property near Healdsburg's town square, offering a peaceful setting with plenty of green space and gardens, and you'll see chickens and goats about, plus an on-site vegetable garden where residents can help out if they'd like. The community has independent living, assisted living apartments, memory care cottages, skilled nursing, and rehabilitation services, so there's something for most needs, whether you need some help with daily life or more support. The staff includes senior care experts who provide kind care and keep everything clean and safe. You'll find comfortable common areas with fireplaces, round tables, soft lighting, flat-screen TVs, and an elegant dining room with chef-prepared meals served three times a day, so residents eat well and come together to socialize. Memory care has its own space with warm touches, comfortable suites with recliners and single beds, and an inviting lobby that feels peaceful and safe for those living with memory loss, plus personalized care plans that change as needs do. There's a salon in assisted living for on-site hair appointments, which is handy and lets folks feel fresh without leaving the building. Outdoors, you can stroll tranquil walkways with flower-filled wine barrels, visit the tiered gardens, or sit by the gazebo and enjoy all the plants, and there's even an outdoor picnic area and spots set aside for gardening and spending time with the farm animals. Daily activities fill the calendar, like fitness and art classes, gardening, happy hour, live music, and special outings to local shops and attractions, so residents can stay active and involved. Pets like cats and dogs are welcome, as long as they meet the rules for breed and size. The community offers three meals a day, snacks, weekly housekeeping, laundry, all utilities, and regular health checks, plus help with personal care or medications if needed. Transportation is available for doctor visits and shopping, and there's a full program of social, spiritual, physical, and lifelong learning activities. Everything's kept clean and well-maintained, and the setting feels home-like, with friendly staff and neighbors, so residents can feel comfortable and get the support they need in a safe, simple, and pleasant place to live.
Pacifica Senior Living, a division of Pacifica Companies (family-owned since 1978), was founded in 2008 and is headquartered in San Diego, California. Operating over 90 communities across 13-14 states with concentrations in California, Florida, and Arizona, Pacifica has grown to become the 13th largest overall senior care provider in the United States. The company ranks as the 5th largest memory care provider, 10th largest assisted living provider, and 21st largest independent living provider nationally, serving thousands of residents from coast to coast through their comprehensive care offerings.
Pacifica's mission centers on creating a lifestyle of independence, security, and peace of mind for each individual and their family. The company provides personalized, compassionate care services through their signature Heartland™ Assisted Living and Legacies™ Memory Care programs, which focus on the individual while offering customized care plans that respect each resident's needs, preferences, and privacy. Their philosophy emphasizes striking a balance between assistance and independence, providing dignified and compassionate retirement experiences in environments that feel like home. Each community is managed individually, allowing for tailored support of unique resident profiles and communal character, with everything from scheduling to dining menus designed around residents' preferences.
The company's specialized memory care programs demonstrate their expertise in dementia care. Their Legacies™ Memory Care program helps patients with Alzheimer's disease and other forms of memory loss feel safe and secure while providing memory-boosting activities. The innovative Amara Memory Support program creates welcoming and empowering environments that celebrate the essence of people rather than focusing on their diagnosis. Programming encompasses nine Focus Elements of Life: Recreation, Service, Spirituality, Movement, Sensory, Household Connection, Community, Exploration, and Creative Arts, delivered through stimulating activities including gardening, culinary adventures, musical experiences, creative artistic outlets, and mindfulness practices.
Pacifica offers a comprehensive continuum of care including independent living, assisted living, memory care, respite care, skilled nursing, and adult day care services. All communities focus on promoting well-being by meeting care needs while facilitating social interactions, activities, and wellness programs. Despite recent financial challenges leading to the bankruptcy of one management entity affecting approximately 20 California facilities, the majority of Pacifica's nearly 100 communities continue operating, maintaining their commitment to advancing senior living and providing peace of mind to residents and families through warm, family-like communities where each resident receives individualized attention while maintaining dignity and independence.
People often ask...
Healdsburg Senior Living offers independent living, assisted living, memory care, and board and care.
There are 35 photos of Healdsburg Senior Living on Mirador.
Yes, Healdsburg Senior Living allows residents to age in place and adjust their level of care as needed.
The full address for this community is 725 Grove St, Healdsburg, CA 95448.
No, Healdsburg Senior Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
License number
496803751
Status
On Probation
Facility type
Residential Care Elderly
Capacity
82 residents
Licensee
PACIFICA SL GROVE ST LP;BRIGHTWATER SR LVG GRP LLC
Investigated two concerns: improper resident transfers and failure to meet residents' incontinence care needs.
Type B87468.2(a)(4)
30 Jan 2026Inspection
30 Jan 2026Inspection
Identified a citation for failing to submit required unusual incident reports within the regulated time frame, with a civil penalty assessed.
Type B87211(a)(1)(B)
30 Jan 2026Inspection
30 Jan 2026Inspection
Identified that original records or photographic reproductions for residents were not retained for the required three years after service. This occurred after a change in management, during which data was reportedly removed from facility computers, leaving records unavailable.
Type B87506(e)
09 Jan 2026Inspection
09 Jan 2026Inspection
Identified that a serious resident injury occurring on 12/10/2025 was not reported to licensing within seven days, with the late report submitted on 01/05/2026.
Type B87211(a)(1)(B)
09 Jan 2026Complaint
09 Jan 2026Complaint
Investigated a ceiling collapse in the memory care unit caused by a water leak that injured a resident who required hospital care. The investigation reviewed fire department reports, photographs, and staff interviews.
Type A87303(a)
05 Dec 2025Inspection
05 Dec 2025Inspection
Found that two of eight residents did not have an annual routine visit with a licensed medical professional.
Type B87463(h)
18 Nov 2025Complaint
18 Nov 2025Complaint
Identified that insufficient staffing contributed to a resident developing a stage 2 pressure injury.
Type A87411(a)
30 Oct 2025Complaint
30 Oct 2025Complaint
Investigated a complaint that staff did not follow the resident's care plan or meet the resident's care needs. Evidence showed the resident required level five care and a two-person transfer, but staffing and response times did not meet that need; other allegations about training adequacy and eviction were not supported by the record.
Type A1569.269(a)(6)
30 Oct 2025Inspection
30 Oct 2025Inspection
Identified a deficiency for not retaining original records or photographic reproductions for a resident on site for the required three years after service termination.
Type B87506(e)
25 Sept 2025Inspection
25 Sept 2025Inspection
Identified persistent staffing shortages across memory care and assisted living units, requiring a two-person assist and posing health and safety risks to residents. Also observed an open, unsecured construction area with trip hazards and toxins, leading to a civil penalty.
Type B87303(a)
28 Aug 2025Inspection
28 Aug 2025Inspection
Observed QA audits submitted and staffing increased to meet stipulation requirements; no deficiencies were cited, while the call system had thirteen instances of response times exceeding fifteen minutes.
24 Jul 2025Complaint
24 Jul 2025Complaint
Investigated the allegation of inadequate staffing; evidence showed that staffing levels on some units did not meet residents' care needs.
Type A1569.269(a)(6)
24 Jul 2025Inspection
24 Jul 2025Inspection
Identified deficiencies related to staff training compliance and inadequate staffing in memory care and assisted living units.
Type B1569.625(b)(2)
24 Jul 2025Complaint
24 Jul 2025Complaint
Investigated the allegation that staffing levels were inadequate, resulting in insufficient supervision of residents.
17 Jun 2025Inspection
17 Jun 2025Inspection
Observed adequate staffing, organized resident and staff files, and no deficiencies cited.
06 May 2025Complaint
06 May 2025Complaint
Identified inadequate staffing to meet residents' needs, with two memory care units having only one direct care staff member and a med tech on shift, leaving residents who require a two-person assist without adequate coverage.
Type A1569.269(a)(6)
06 May 2025Inspection
06 May 2025Inspection
Identified several deficiencies, including improper storage of medications and cleaning supplies, missing activity calendars, and staffing concerns.
14 Apr 2025Inspection
14 Apr 2025Inspection
Investigated bankruptcy and related lawsuits tied to the management company; found no financial impact on residents or staff and noted changes in management with ongoing communication to residents and the licensing agency.
26 Mar 2025Inspection
26 Mar 2025Inspection
Observed that no deficiencies were cited and discussed the Stipulation and Order requirements with corporate representatives.
29 Jan 2025Inspection
29 Jan 2025Inspection
Identified multiple deficiencies related to food safety, staff training, and CPR/First Aid requirements, with several items outstanding.
Type A87555(b)(8)
Type A87555(b)(23)
Type A1569.625(b)(2)
Type A1569.625(b)(1)
Type A1569.618(c)(3)
12 Dec 2024Inspection
12 Dec 2024Inspection
Identified deficiencies in medication recordkeeping, pendant call system responsiveness, staff CPR/training, and food handling.
Type A87465(h)(6)
Type B87303(i)(1)
Type B1569.618(c)(3)
Type B1569.625(b)(1)
Type B87555(b)(8)
Type B87555(b)(23)
12 Dec 2024Inspection
12 Dec 2024Inspection
Identified staffing gaps in memory care units and a nonfunctional pendant/call system, along with missing medication documentation and incomplete staff training records.
Type B87705(c)(4)
19 Nov 2024Inspection
19 Nov 2024Inspection
Identified medications and creams left in resident rooms, creating safety risks, and noted that one employee's CPR certification was not present in their file.
Type B87705(f)(2)
19 Nov 2024Inspection
19 Nov 2024Inspection
Investigated a resident fall and pendant call button response times; no deficiencies were cited.
Type B1569.269(a)(6)
16 Oct 2024Complaint
16 Oct 2024Complaint
Identified that housekeeping staff performed caregiving duties without proper training and there were insufficient direct care staff in Memory Care to meet residents’ needs. Pendant call buttons often had delayed responses or no response, delaying resident assistance.
Type B1569.625(b)(2)
Type B1569.269(a)(6)
Type B87705(c)(4)
Type B87468.2(a)(6)
28 Nov 2023Inspection
28 Nov 2023Inspection
Identified water temperatures in some resident apartments were outside the 105–120°F range; safety measures such as locked cleaning supplies, locked toxin storage, centralized medication storage, and functioning call bells were in place, and no deficiencies cited.
19 Sept 2023Complaint
19 Sept 2023Complaint
Identified that a resident received another resident's medication in error and was sent to the emergency department, returning the same day with no adverse effects.
Type A87465(a)(4)
12 Sept 2023Inspection
12 Sept 2023Inspection
Found the site safe, sanitary, and in good repair, with staffing sufficient to meet residents' needs; no deficiencies cited.
06 Jun 2023Inspection
06 Jun 2023Inspection
Identified an elopement of a memory care resident. The resident was found a short distance away with a skin tear and no further injuries.
Type A87464(f)
Type A1569.2(c)
18 Apr 2023Inspection
18 Apr 2023Inspection
Identified a self-reported incident where a resident missed a medication dose because the pharmacy delayed sending it.
Type A87465(a)(4)
24 Feb 2023Inspection
24 Feb 2023Inspection
Observed that cleaning/disinfectant items were accessible to residents because a storage room was unlocked and a bottle of bleach was left in an accessible laundry area; hand sanitizer was available in common areas and staff wore masks.
Type A87309(a)
24 Feb 2023Inspection
24 Feb 2023Inspection
Found ongoing staffing and monthly reporting under a stipulation; audits showed minor non-compliance but were promptly remedied, and no deficiencies cited.
29 Dec 2022Inspection
29 Dec 2022Inspection
Identified that a resident left the community unsupervised and was observed down the street, with updated medical guidance showing continued need for an escort due to weakness, and the resident agreed not to leave unassisted after being informed; no deficiencies were cited.
08 Dec 2022Inspection
08 Dec 2022Inspection
Observed adequate staffing and ongoing staff training, with infection control and safety protocols in place; no deficiencies were cited.
08 Dec 2022Inspection
08 Dec 2022Inspection
Identified an incident where a staff member pushed a resident in a wheelchair too fast, causing the resident to fall after grabbing a fence; police and licensing were notified, the staff member resigned, and the Long Term Care Ombudsman was to be notified.
08 Dec 2022Inspection
08 Dec 2022Inspection
Observed ongoing change of ownership with plans for a fourth building; a capacity increase and fire clearance will be needed before it can house residents.
03 Nov 2022Inspection
03 Nov 2022Inspection
Identified two resident falls, one resulting in a fracture and hospital transfer, and a second unwitnessed fall with a later death in a skilled nursing facility. No deficiencies were cited.
23 Sept 2022Inspection
23 Sept 2022Inspection
Identified a medication error where a resident received another resident's prescribed medication. Also noted a resident's fall with delayed pain reporting, leading to a hospital visit.
Type A87465(a)(4)
09 Sept 2022Inspection
09 Sept 2022Inspection
Found no deficiencies. An order approved July 18, 2022 was noted.
24 Aug 2022Inspection
24 Aug 2022Inspection
Reviewed a stipulation and order outlining supervision, training, and audits and discussed oversight and reporting requirements.
10 Aug 2022Inspection
10 Aug 2022Inspection
Verified applicant/administrator understanding of licensing requirements during COMP II. Confirmed review covered operation, admission policies, staffing, restricted health conditions, general provisions, emergency preparedness, complaints and reporting, and training.
29 Jul 2022Inspection
29 Jul 2022Inspection
Observed well-maintained spaces, functional safety features, and ongoing construction with safety measures; no deficiencies cited.
14 Jun 2022Complaint
14 Jun 2022Complaint
Investigated the allegation that a resident's care needs were not met when transferring with one caregiver instead of two, which contributed to a fall, and that vaccination did not follow CDC guidance.
Type A87468.2(a)(4)
10 Jun 2022Complaint
10 Jun 2022Complaint
Investigated an allegation that two residents engaged in sexual activity with one resident unable to consent due to cognition; interviews found no evidence of coercion.
22 Apr 2022Inspection
22 Apr 2022Inspection
Found that at least four incident reports were not submitted to the licensing agency within seven days of their occurrences. This did not meet reporting requirements.
Type B87211
14 Feb 2022Inspection
14 Feb 2022Inspection
Observed daily screenings and vaccination verification in place; COVID-19 posters were missing and daily temperature logs had gaps. No deficiencies cited.
04 Feb 2022Complaint
04 Feb 2022Complaint
Identified that a written concern from the Family Council was not responded to within 14 calendar days, and a civil penalty was assessed for repeating the violation within 12 months.
Type B1569.158(f)
21 Jan 2022Inspection
21 Jan 2022Inspection
Observed relocation of residents to memory care unit #2 and plans to reopen memory care unit #1; staff prepared for reopening and no deficiencies were found.
29 Dec 2021Inspection
29 Dec 2021Inspection
Observed debris at the back area, with cleanup scheduled for today. No deficiencies cited.
09 Dec 2021Inspection
09 Dec 2021Inspection
Conducted a case management review regarding a change of administrator; documentation to support the change submitted and a delay in certification was addressed. No deficiencies cited.
30 Nov 2021Inspection
30 Nov 2021Inspection
Identified a failure to seek timely medical attention after an unwitnessed fall that led to hospitalization for a resident, and failure to notify the resident's authorized representative.
Type A87466
26 Nov 2021Inspection
26 Nov 2021Inspection
Identified an allegation of insufficient administrator coverage and staffing gaps, resulting in immediate health and safety risks due to unclear supervision at this location.
Type A87405(a)
Type A87411(a)
23 Nov 2021Inspection
23 Nov 2021Inspection
Identified staffing coverage through the holiday weekend and continued COVID-19 screening; no deficiencies cited.
17 Nov 2021Complaint
17 Nov 2021Complaint
Investigated allegations that staff did not respond timely to a resident's call button after a fall, did not notify the responsible party, and did not provide requested records.
28 Oct 2021Complaint
28 Oct 2021Complaint
Identified that reappraisals with residents' responsible parties were not completed and administrator duties were not fulfilled; also, a resident's change in condition was not reported to the resident's responsible party.
Type A87405(b)
Type A87208(a)(4)
Type A87208(a)(5)
28 Oct 2021Inspection
28 Oct 2021Inspection
Observed follow-up on two incident reports involving a fall with mouth trauma and a significant change of condition, with staff providing updates; no deficiencies cited.
14 Oct 2021Complaint
14 Oct 2021Complaint
Identified improper management of a resident's medications, including one resident's medication running out due to it not being ordered in time.
Type A87465(a)(5)
14 Oct 2021Inspection
14 Oct 2021Inspection
Identified missing signed admission agreements for several residents and care plans not updated to reflect changes in residents' conditions.
Type B87507(c)
Type B87463(c)
14 Oct 2021Complaint
14 Oct 2021Complaint
Investigated a complaint about resident care and communication following a fall; found the allegations not supported by evidence and dismissed them.
14 Oct 2021Complaint
14 Oct 2021Complaint
Investigated a complaint alleging Covid-19 protocol violations and restricted visitation; found no established violations.
23 Sept 2021Complaint
23 Sept 2021Complaint
Investigated residents' care needs not being met, concerns about food quality, and failure to report changes of condition to responsible parties.
Type A87464(d)
23 Sept 2021Complaint
23 Sept 2021Complaint
Investigated a complaint alleging a staff member was rough with residents during assistance with daily living activities. Interviews did not support the allegation.
02 Sept 2021Complaint
02 Sept 2021Complaint
Identified cleanliness issues due to staffing shortages, with resident apartments not cleaned on schedule. Also found appliances in disrepair and insufficient hygiene supplies, including toilet paper not consistently available.
Type A87303(a)
Type A87307(a)(3)(D)
02 Sept 2021Inspection
02 Sept 2021Inspection
Identified inaccuracies in centrally stored medication records for all five residents and undocumented medication events, including missed doses and unrecorded PRN medications.
Type A87465(h)(6)
02 Sept 2021Complaint
02 Sept 2021Complaint
Identified that residents' families were not notified about the family council and that a medication was not refilled timely.
Type A87465(a)(5)
Type B1512.5(d)
02 Sept 2021Complaint
02 Sept 2021Complaint
Found that the phones were not working during investigation. The phone system was updated and now appears to be functioning properly.
Type B87311
02 Sept 2021Complaint
02 Sept 2021Complaint
Investigated a complaint alleging improper COVID-19 protocols, lack of dignity and respect for residents, unlawful eviction, and staff yelling in front of others; found insufficient evidence to support these allegations.
18 Aug 2021Inspection
18 Aug 2021Inspection
Identified missing medical assessment for one resident and missing admission agreements for five residents, with incomplete staff health screenings and a missing fingerprint clearance for one staff member.
Type A87412(a)(11)
Type A87355(e)(1)
Type B87458(a)
Type B87507(d)
17 Aug 2021Inspection
17 Aug 2021Inspection
Observed multiple deficiencies affecting safety and compliance, including expired juice, a letter opener accessible to residents, a delayed fire clearance, and administrator qualification issues.
Type A87555(b)(8)
Type A87705(f)(1)
Type A87202(a)
Type A87405(d)
14 Aug 2021Complaint
14 Aug 2021Complaint
Investigated a complaint of insufficient staffing; observed staffing levels were not adequate to meet resident care needs.
Type A87411(a)
02 Aug 2021Inspection
02 Aug 2021Inspection
Found no deficiencies cited during the follow-up visit.
28 Jul 2021Inspection
28 Jul 2021Inspection
Identified that an unapproved plan of operation was being used and a complaint poster was not posted in the main entryway.
Type B87208(a)
Type B1569.33
28 Jul 2021Complaint
28 Jul 2021Complaint
Identified insufficient staffing, staff training gaps, and inadequate resident activities, with outdoor activity space limited by construction.
Type A87411(a)
Type B1569.625(b)
Type B1569.69
Type B87219(h)(2)
28 Jul 2021Complaint
28 Jul 2021Complaint
Investigated a change in a resident’s medication not documented in the file, with a missing physician’s order, and reviewed billing practices showing use of a different fee schedule than the licensee’s plan.
Type B87405(a)(5)
Type B87465
20 Jul 2021Complaint
20 Jul 2021Complaint
Identified neglect/lack of supervision due to insufficient staffing, with private caregivers performing daily living tasks that should have been provided by the facility.
Type A87464(f)(4)
20 Jul 2021Inspection
20 Jul 2021Inspection
Observed safety and cleanliness concerns at a site, including a leaking ceiling hole in an unoccupied memory care room, ongoing construction hazards, and stained carpet with general uncleanliness. A civil penalty was assessed for repeating a similar violation within 12 months.
Type B87303(a)
30 Jun 2021Inspection
30 Jun 2021Inspection
Identified that a resident's fall and resulting death were not reported to the licensing agency within seven days.
Type B87211(a)(1)(B)
15 Jun 2021Inspection
15 Jun 2021Inspection
Observed an unsecured construction area at the back of the site with nails, lumber, and tools accessible to residents, creating hazards. Civil penalties were assessed for failure to correct the deficiency.
10 Jun 2021Complaint
10 Jun 2021Complaint
Identified insufficient staffing in Memory Care 1, with no staff present from about 6:00 a.m. to 7:00 a.m. on March 13, 2021.
Type A87411(a)
Type A87608
10 Jun 2021Inspection
10 Jun 2021Inspection
Observed that hazardous materials were accessible to residents due to an unsecured construction area, creating an immediate health and safety risk. Temporary fencing and barriers were reinstalled to secure the area.
Type A87303(a)
03 Jun 2021Complaint
03 Jun 2021Complaint
Investigated a complaint that the responsible party was reimbursed later than the 15-day period allowed by regulation.
Type B1569.652(c)
03 Jun 2021Inspection
03 Jun 2021Inspection
Observed that COVID-19 posters were placed at the entrance but not in Memory Care, with lapses in logging disinfection and daily resident symptom checks, while staff were screened before shifts and PPE was adequate.
03 Jun 2021Complaint
03 Jun 2021Complaint
Investigated a complaint about care and linen issues. There was not enough evidence of violations.
28 Apr 2021Inspection
28 Apr 2021Inspection
Identified an additional building under construction and materials accessible to residents, creating potential hazards. Observed a fountain with water pooling at the base; photographs of both areas were requested due to limited Wi-Fi, and no deficiencies were cited.
16 Apr 2021Inspection
16 Apr 2021Inspection
Identified that a resident fell on March 31, 2021 and sustained a fracture, and notification to the licensing agency did not occur within seven days.
Type B87211
16 Apr 2021Complaint
16 Apr 2021Complaint
Investigated and found insufficient evidence to prove that the resident was not given medication as prescribed, that the resident's care needs were not met, that the responsible party was not notified of the change in condition, and that records were not provided upon request.
15 Mar 2021Complaint
15 Mar 2021Complaint
Identified that the provider did not respond in writing to the Family Council's written concerns within 14 calendar days.
Type B1569.158
15 Mar 2021Inspection
15 Mar 2021Inspection
Identified areas of concern during an unannounced visit, with a follow-up planned to discuss them; no deficiencies were found.
05 Mar 2021Inspection
05 Mar 2021Inspection
Identified missing first aid training for most staff and failure to retain original resident records.
Type A87411
Type B87506
05 Mar 2021Complaint
05 Mar 2021Complaint
Investigated complaints found that meals were of poor quality, cleaning was not consistently performed, and medications were left accessible to residents.
Type A87465(h)(2)
Type A87555(a)
Type B87303(a)
05 Mar 2021Complaint
05 Mar 2021Complaint
Investigated found insufficient staffing to meet residents' needs and failure to notify the physician of a resident's change in condition.
Type A87411(a)
Type A87466
05 Mar 2021Complaint
05 Mar 2021Complaint
Identified staffing shortages that delayed assistance with daily activities and meals. Found inadequate staff training and failure to consistently meet residents' care needs.
Type A87555(b)(9)
Type A87464(f)(1)
Type B1569.625(b)
05 Mar 2021Complaint
05 Mar 2021Complaint
Identified gaps in after-hours management, delayed response to resident needs, untimely medical attention, and failure to provide records to authorized representatives.
Type A87464(f)(1)
Type A87466
Type B87506(c)(1)
Type B87405(a)
25 Jan 2021Inspection
25 Jan 2021Inspection
Found infection-control measures in place, including cohorted Covid-positive residents, PPE stations outside and throughout the unit, and documentation of when disinfection occurred. Noted trash cans in resident bedrooms lacked lids, and lids had not arrived yet despite being ordered; Administrator provided some materials and training proofs were requested.
14 Jan 2021Inspection
14 Jan 2021Inspection
Found that Covid-positive residents were cohorted to minimize exposure, PPE stations were placed outside the Covid unit and throughout, and disinfection activities were documented to support infection control. Trash cans in resident bedrooms lacked lids, which have been ordered; staffing was discussed, with a request for a detailed explanation of current staffing and for documentation that staff were trained on the Mitigation Plan, which was verbally confirmed; no deficiencies were cited.
07 Jan 2021Inspection
07 Jan 2021Inspection
Identified deficiencies related to COVID-19 mitigation, staffing oversight, and resident safety; failed to implement required policies and procedures.
Type AHSC 1569.269 (a)(5)(6)
04 Jan 2021Inspection
04 Jan 2021Inspection
Identified staffing overtime and use of multiple staffing agencies, with an updated LIC500 needed to specify unit assignments and which staff are Med Techs. Identified missing N95 fit testing and training proofs for donning and doffing PPE and infection control, a need for a more detailed mitigation plan, and several items due by today, including proofs of training, updated LIC500 details, current hospice resident count, plan for fit testing, site photos, a revised mitigation plan by January 6, and a plan to ensure virtual capabilities.
31 Dec 2020Inspection
31 Dec 2020Inspection
Identified concerns about Covid-19 protocols including infection control and PPE, adequate staffing, and general oversight, and requested documentation such as personnel records, proof of training for donning and doffing PPE and infection control, and an updated mitigation plan addressing disinfection.
08 Oct 2020Inspection
08 Oct 2020Inspection
Identified that policies on observed changes of condition, incident reporting, charting and documentation, staff and resident records, administrator duties, and Covid-19 protocol were reviewed, with no deficiencies cited.
18 Sept 2020Complaint
18 Sept 2020Complaint
Found that staff did not seek timely medical attention after a resident fall and did not notify the resident's authorized representative. Found that there was not enough evidence to prove that insufficient care and supervision caused the fracture.
07 May 2020Complaint
07 May 2020Complaint
Discovered an allegation of an unexplained injury to a resident that was ultimately unsubstantiated due to lack of evidence.
27 Jan 2020Inspection
27 Jan 2020Inspection
Confirmed deficiencies related to staff training and resident records were identified during the inspection.
21 Oct 2019Inspection
21 Oct 2019Inspection
Identified deficiencies in staff training and missing resident Admission Agreements during the inspection.
30 Sept 2019Inspection
30 Sept 2019Inspection
Conducted an inspection of the facility and found compliance with regulations in terms of safety, maintenance, and documentation.
Type A87466
Type B87466
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Mirador Living is not affiliated with the owner or operator(s) of Healdsburg Senior Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Healdsburg Senior Living directly. There is no cost for this service. We are compensated by the community you select.
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Healdsburg Senior Living
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4.3(60)
$3,800 – $4,800+
Studio • 1 Bedroom
independent living, assisted living, board and care
