Centinela Assisted Living Centre

    1000 S Flower St, Inglewood, CA 90301
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Professional responsive care and communication

    I had a very positive experience at this large senior living community. The director and administrator were professional and experienced, staff were responsive and resolved issues quickly, communication was excellent, and they were really helpful for our out-of-state family - I would recommend it.

    Loved one of resident
    Jul 2026

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    Reviews

    2.45·(11)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      1.8
    • Staff

      2.4
    • Meals

      1.0
    • Amenities

      2.5
    • Value

      2.0

    Pros

    • Competent licensed nursing care
    • Responsive director and administrative staff
    • Clear, helpful family communication
    • Support for out-of-state family coordination
    • Professional admissions and inquiry handling
    • Overall satisfactory resident experience

    Cons

    • Inconsistent caregiver staffing and reliability
    • Delays in medication administration and management
    • Poor frontline staff conduct and responsiveness
    • Limited access to external medical and dental providers
    • Unreliable ancillary services (laundry, internet, transportation)
    • Low meal quality and limited menu variety
    • Cleanliness and temperature-control issues in some areas
    • Insufficient security and perimeter control
    • High fees relative to perceived service level
    • Operational gaps in managing residents with challenging behaviors
    • Lengthy call-hold times and ineffective communication handoffs
    • Ownership practices and regulatory compliance

    Summary of reviews

    The reviews present a mixed picture of Centinela Assisted Living Centre. Several families praised the clinical nursing staff and highlighted instances of strong, competent licensed nursing care. The facility also receives positive mention for having a responsive director and administrative team in some cases, with useful family communication and assistance coordinating care for relatives who live out of state. Admissions and inquiry handling were described as professional by some correspondents, and a subset of experiences was characterized as generally satisfactory.

    Care quality appears uneven across roles. While licensed nurses are frequently noted as providing good clinical care, there are consistent comments about variability among caregivers and support staff. Patterns that emerge include unreliable caregiver coverage, concerns about the timeliness of medication administration, and instances where staff responsiveness and communication tone were criticized. Reviewers also indicated limited on-site access to external medical and dental providers, which may require families to arrange off-site appointments.

    Dining and support services were raised as recurring operational issues. Multiple accounts referenced low meal quality and limited menu variety, inconsistent laundry and other ancillary services, lack of facility-provided internet, and an absence of organized travel arrangements. Some reviewers also described problems with building comfort and cleanliness (including cold common areas and sanitation concerns), and animals observed near the property that contributed to perceptions of lax perimeter control.

    Staffing, security, and administrative operations show notable variability. Several reviews report long hold times when calling, frequent transfers between agents, and inconsistent follow‑through from frontline staff; yet other reviews specifically commend individual administrators for being professional and helpful. There are also concerns that staffing levels are not always sufficient to manage residents with challenging or aggressive behaviors, and several comments question ownership practices and possible regulatory compliance issues.

    For prospective residents and family decision-makers: the facility appears to offer strong licensed nursing care and can be effective for families that interact with the administration directly, but there are operational weaknesses to investigate. Recommended due diligence includes asking for current staffing ratios and turnover statistics, reviewing medication-administration and incident‑reporting procedures, requesting recent inspection or survey reports, clarifying what ancillary services and fees are included in contracts, evaluating security measures, and speaking with the local long‑term care Ombudsman if there are regulatory or compliance questions. An in-person visit focusing on mealtime service, staff–resident interactions during a shift change, and clarity of the care plan will help validate whether the facility’s strengths align with a prospective resident’s needs.

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    Location

    Map showing location of Centinela Assisted Living Centre

    Centinela Assisted Living Centre is located at 1000 S Flower St, Inglewood, CA, 90301.

    About Centinela Assisted Living Centre

    Centinela Assisted Living Centre sits in Inglewood, California, at 1000 South Flower Street, and offers several kinds of care, including independent living, assisted living, memory care for those with dementia or Alzheimer's, and skilled nursing services for folks who need more medical support after hospitalization or illness, and there are 96 beds in this large community. The setting has studio, one-bedroom, semi-private, and two-bedroom rooms, all with options like private bathrooms, cable TV, kitchenettes, telephones, Wi-Fi, and air conditioning, and they're happy to help with daily activities-so things like dressing, bathing, medication, and personal care are covered, plus non-ambulatory care with lifts if needed. They serve meals from professional chefs, with choices for vegetarians, vegan diners, gluten-free, or low sodium needs, even diabetic and pureed meals, and meals are offered all day with room service or as guest meals for visitors, and the menu makes sure folks eat right while considering allergies and dietary restrictions.

    Centinela Assisted Living Centre supports people with incontinence, diabetes, and memory issues, and uses 24-hour staff-including awake shift staff-plus on-site homecare, medical social services, and visiting specialists such as podiatrists and therapists, and there's supervision at all times with emergency call systems. Residents can use wheelchair accessible showers and full tubs, while those who use wheelchairs or have trouble moving around get the help they need, assisted transfers too, and the showers and bathrooms are made to be handicap accessible, and the building has indoor and outdoor common spaces for socializing or enjoying fresh air. For those who need breaks or are caring for a loved one at home, respite stays are available, and families get move-in help and coordination.

    Meals happen in group dining spaces or can be brought to your room, and the staff offers housekeeping, laundry, dry cleaning, and even transportation to doctor appointments, shopping, outings, or activities, some complimentary, some for a fee, and Centinela Assisted Living Centre is close to bus lines for families who want to visit easily. The community includes a fitness room, wellness programs, spa or sauna, daily scheduled programs, and rooms for activities, crafts, movies, games, and live entertainment-so bingo, billiards, movie nights, arts rooms, music, trivia, and UNO games happen pretty regularly, and sometimes they organize outside trips or quarterly outings. The staff organizes devotional services on and off site, and a beautician comes to help with grooming.

    This location has both long-term stay and short-term options, so residents may 'age in place' and change the kind or level of support they receive if their needs change, since it's a licensed Residential Care Elderly facility and can accommodate medium to high care needs, including rehabilitation and wound care, and there are dementia waivers to help folks with greater memory challenges. The focus is to help residents keep independence, but still have the support and care that keeps everyone safe, including non-acute care that's usually lower in cost than staying in a hospital or a more advanced nursing home, and the team approach aims for responsiveness and gentleness in care. Pets are considered, and the community tries to follow pet-friendly policies where possible.

    Centinela Assisted Living Centre takes private pay, veterans benefits, social security, private insurance, and charges a community fee, buy-in, and various rates depending on what level of care someone needs-staff prefers residents have a medium care need, but there are services for low and high needs too, as well as aging residents who want to slow down and not worry about cooking or managing health concerns on their own. The centre's community rating is 5.7 out of 10, which gives families something to consider as they research.

    People often ask...

    Centinela Assisted Living Centre offers independent living, assisted living, memory care, and skilled nursing.

    Yes, Centinela Assisted Living Centre allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 1000 S Flower St, Inglewood, CA 90301.

    No, Centinela Assisted Living Centre does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number197607718
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity96 residents
    LicenseeCENTINELA ASSISTED LIVING MANAGEMENT LLC
    EffectiveMay 19th, 2009
    View the official license record

    Inspection Reports

    42

    Reports

    3

    Type A Citations

    11

    Type B Citations

    29

    Complaints

    6

    Years

    21 May 2026Inspection
    Found no deficiencies and all areas observed to be in compliance at the site.
    09 Feb 2026Complaint
    Investigated the allegation that staff forced residents to use the in-house physician. Interviews showed residents could choose their own primary care physicians; most used the in-house physician, and there was no evidence of coercion.
    30 May 2025Inspection
    Observed compliance with infection control and safety standards during a routine inspection; no deficiencies were found.
    06 Jan 2025Complaint
    Investigated allegation that staff financially abused residents; interviews indicated funds were safeguarded and no misuse occurred.
    16 May 2024Inspection
    Observed compliance with infection control and safety measures. No deficiencies were cited.
    11 Jul 2023Inspection
    Observed that staff strike activity was limited to designated lunch breaks and did not interrupt daily operations.
    16 May 2023Complaint
    Investigated an allegation that staff did not administer medications as prescribed. Review of records and interviews indicated medications were administered correctly or could not be given due to refusals or timing, with no evidence to support the allegation.
    02 May 2023Inspection
    Observed infection-control measures during an unannounced annual inspection. The kitchen was clean, appliances were operable, food supplies were adequate, and staff wore face coverings.
    26 Oct 2022Complaint
    Investigated the allegation that staff did not dispense medication as prescribed; records and interviews indicated the psychotropic medication was not given for several days.
    • Type B87465(c)(2)
    12 Oct 2022Complaint
    Identified three specific allegations about medication, safeguarding personal possessions, and staff conduct; however, there was not sufficient evidence to support any of them.
    26 Sept 2022Complaint
    Investigated allegation that staff withheld a resident's cash resources; findings showed funds were not surrendered to the resident at discharge.
    • Type B87217(i)
    05 Jul 2022Inspection
    Observed hot water temperatures exceeded allowed limits in several rooms, creating a health and safety risk for residents.
    05 Jul 2022Inspection
    Observed infection control measures during an unannounced annual visit, including screening of visitors, staff, and residents, as well as availability of sanitizing stations and staff wearing face coverings. An exit interview was conducted.
    21 Jun 2022Inspection
    Found front doors not operational and ongoing maintenance issues, with civil penalties assessed.
    • Type A87303(a)
    16 Jun 2022Complaint
    Identified a safety concern when the front doors were broken and not monitored for who entered or left. A staff member was stationed at the doors around the clock to address the issue.
    27 May 2022Complaint
    Investigated a broken front door lock that left the main entrance unsecured.
    17 May 2022Complaint
    Investigated a complaint that residents were not allowed visitation; evidence showed indoor visitation was restricted.
    • Type B87468.1(a)(11)
    17 May 2022Inspection
    Identified a front entry door in disrepair and not locking, creating a potential safety risk.
    18 Apr 2022Complaint
    Found no evidence to support the four allegations related to medication management, staff behavior, maintenance, and touching.
    09 Mar 2022Complaint
    Investigated and found that staff administered an incorrect insulin dosage and did not monitor a resident's blood sugar as ordered.
    • Type A87465(c)(2)
    22 Feb 2022Complaint
    Investigated a medication error where a staff member accidentally gave a bottle of one resident's Risperidone to that resident's spouse during a weekend visit. The spouse returned the medication, and no medications were missed by the residents.
    • Type B87465(c)(2)
    03 Jan 2022Inspection
    Identified that the roof in room 36 was repaired to address the deficiency, and no civil penalties were assessed.
    • Type B87303(a)
    19 Nov 2021Complaint
    Investigated an allegation that a resident did not receive prescribed diabetic medicine; interviews and record reviews found no evidence to corroborate the claim.
    17 Nov 2021Complaint
    Investigated specified allegations about food service, staffing, communication barriers, medication management, call buttons, and cleanliness; found no evidence to support these concerns.
    26 Oct 2021Complaint
    Investigated allegations that meals were not provided in adequate quantity.
    • Type B87555(a)
    22 Sept 2021Inspection
    Confirmed no deficiencies cited during the visit.
    22 Sept 2021Complaint
    Investigated two complaints; interviews indicated transportation was provided and residents were treated with dignity and respect.
    17 Sept 2021Complaint
    Investigated allegations that staff transported residents unsafely, medication delivery was delayed, and staffing was insufficient. Found no evidence to support these allegations.
    • Type B87465(2)
    17 Sept 2021Inspection
    Identified an allegation that a staff member verbally insulted a resident and that the environment was not free from verbal abuse.
    • Type B87413(a)(2)
    25 Aug 2021Complaint
    Investigated allegations that staff failed to provide appropriate care and to respond to residents' alerts. No conclusive evidence was found to prove the allegations.
    16 Aug 2021Complaint
    Investigated a complaint that staff failed to ensure residents receive mail promptly.
    16 Aug 2021Complaint
    Investigated two allegations: staff forgot to provide a resident with medication for an outing, and a resident's hygienic care needs were not met.
    06 Aug 2021Complaint
    Investigated the allegation that staff withheld a resident's money. Found that 12 residents were affected by a check system error causing July 2021 funds to be withheld, and payments were later released.
    • Type B87217(h)
    06 Aug 2021Complaint
    Investigated the allegation that the food was cold; findings did not support the claim.
    27 Jul 2021Complaint
    Investigated the allegation that staff administered unprescribed melatonin to a resident. The investigation found that melatonin was given without a doctor's prescription and caused a visual hallucination.
    • Type A87465(d)(1)(2)(d)
    21 Jul 2021Complaint
    Identified that the front entry door did not operate properly and remained partly open, creating a safety concern.
    • Type B87303(a)
    16 Jul 2021Complaint
    Identified a heavy pair of double doors that residents could not easily open, creating a safety risk.
    • Type B87303(a)
    27 May 2021Inspection
    Observed no deficiencies during the visit; safety, cleanliness, and required postings were in place and met standards.
    04 Mar 2021Complaint
    Investigated two complaints about staff behavior and a special diet. Interviews found no harassment and that diets were followed according to physician orders.
    24 Dec 2020Complaint
    Investigated an allegation that a resident's room was not appropriate for non-ambulatory residents. Interviews and observations indicated ramp access and wheelchair accommodations were provided, and residents reported no issues.
    02 Oct 2020Complaint
    Investigated two allegations: dirty resident bathrooms and staff communication. Found no evidence to support either allegation.
    20 May 2020Complaint
    Investigated complaints by interviewing staff and residents and conducting a remote tour; found that food service, staff conduct, communication, room temperatures, and cleanliness were adequate.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Centinela Assisted Living Centre. The information above has not been verified or approved by the owner or operator. For exact information, please contact Centinela Assisted Living Centre directly. There is no cost for this service. We are compensated by the community you select.

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