I placed my mother at Avenir Westside and I'm very pleased - Ashley and the leadership team made the transition smooth and the caring, well-trained staff (Judy, Jodi and others) provide attentive, dementia-aware memory care. The bright, spotless building serves tasty meals, daily activities, outings and strong communication with families; my mom is social and happy. I recommend this warm, professional community, with only small room for improvement.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.20·(35)
Overall rating
5
4
3
2
1
Care
4.6
Staff
4.4
Meals
4.4
Amenities
4.8
Value
3.0
Pros
Compassionate, dementia-trained caregiving staff
Engaged and visible executive leadership
Smooth transition and onboarding processes
Family-like, resident-focused community atmosphere
Structured daily activities, outings, and entertainment
Coordinated clinical services and emergency responsiveness
Appealing, freshly prepared meals
Proactive communication with families
Strong staff teamwork and follow-up after visits
Cons
Variable staffing levels and occasional understaffing
Sanitation and odor concerns in some common areas
Inconsistent staff communication style and bedside manner
Variability in activity-program consistency
Allegations of corporate-level financial and vendor-payment problems
Summary of reviews
Overall assessment
Avenir Memory Care Westside is consistently described as a well-appointed memory-care community with strong dementia-focused programming and a family-oriented culture. Reviewers repeatedly emphasize compassionate, well-trained caregivers and visible leadership that supports resident-centered transitions. The facility's physical environment—bright, new, and designed for memory care—along with coordinated clinical support and structured activities, are frequent positives.
Care and staff
Care quality is a recurring strength: many families highlight patient, knowledgeable staff who demonstrate genuine concern and specialized dementia awareness. The executive director and health-services leadership receive particular praise for active involvement, effective communication with families, and hands-on problem solving. Several accounts describe smooth admissions and reassuring onboarding that helped residents adjust. At the same time, a subset of reviewers raise concerns about inconsistent bedside manner and variability in staff conduct; these comments suggest that interpersonal consistency may vary across shifts or individual caregivers.
Dining and activities
Dining and program offerings are commonly described as appealing. Meals are frequently characterized as fresh and enjoyable, and the community supports a full calendar—arts and crafts, exercise classes, outings, weekly entertainment and social opportunities that many families say benefit resident engagement. However, there is evidence of variability: some reviewers noted gaps in activity frequency or scheduling, indicating that programming consistency may fluctuate at times.
Facilities and operations
The building and common areas are widely praised for premium construction, thoughtful design, and a bright, welcoming aesthetic that supports a community feel. Operationally, positive notes include coordinated emergency response and effective teamwork among staff. Counterbalancing these strengths, a few reviewers raised sanitation and odor concerns in some common areas and observed periods of inadequate staffing. There are also serious, isolated allegations regarding corporate-level financial and vendor-payment issues; these claims are not described uniformly but are significant enough that prospective families should include corporate oversight and vendor stability in their inquiries.
Notable patterns and guidance for families
Patterns in the reviews point to consistently strong dementia care, engaged leadership, and robust programming as institutional strengths. The primary operational concerns to verify during a tour are staffing levels across shifts, consistency of activity schedules, cleanliness protocols (including how odor or sanitation issues are managed), and clarity about corporate governance or vendor relationships. Prospective families will likely benefit from speaking directly with the executive director and health-services staff, observing the community at different times of day, and asking for documentation on staffing ratios, activity calendars, sanitation procedures, and any vendor or payroll stability assurances.
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Location
Avenir Memory Care Westside is located at 7501 Osage Ave, Los Angeles, CA, 90045.
About Avenir Memory Care Westside
Avenir Memory Care Westside, located in North Los Angeles, provides care mainly for people with Alzheimer's disease or other memory challenges, and the whole place tries to feel familiar and comfortable, sort of like home, by using a "Cognitive Lifestyle" setup where two separate neighborhoods each have matching layouts so residents can more easily find their way and avoid confusion, which really matters when folks are living with memory loss, and the care team, including licensed nurses always present, relies on something they call the "Avenir Approach" that uses in-depth conversations and roundtable discussions, sometimes with family, to shape care plans around each resident's own habits, hobbies, and behaviors. Residents stay in "Deluxe Suites" that they share with another person, but every suite comes with its own private bathroom and shower, and each unit has its own WiFi and cable or satellite TV, and the whole complex is pet-friendly, which some people appreciate.
Meals come three times a day in a dining area, and anytime dining options mean folks don't have to eat at a set time, plus guest meals are available for visiting loved ones, with special attention paid to dietary needs like diabetic and low salt plans. Housekeeping, laundry, and linen services take those chores off people's plates, and staff help with dressing, bathing, bathroom needs, medication reminders, and all daily activities as needed, and you see these folks around the clock, since care is available 24/7. Wellness programs include yoga, stretching groups, and other exercise classes, with fitness gear handy for those who want it, and there's an on-site hot tub spa, outdoor gardens, and room for walks, which some folks with memory problems find soothing. Events and activities change each day, and some, like the "Minis in Motion" program with visiting miniature horses, are meant to reach and engage folks who live with dementia in ways that work for them, alongside music, arts and crafts, recreation, and group games that folks can join as they like.
Staff speak both English and Spanish and will help get residents to appointments and shopping when needed. The community keeps things safe and simple to make sure residents don't get lost or wander off, and there are areas inside for entertainment and spiritual services. They handle in-home treatments, medical therapies, primary care, prescription help, pain management, basic injury and illness care, and even arrange for eye care and allergy help onsite when needed. People can arrange for short stay respite care, which helps families who need a break now and then. Life at Avenir Memory Care Westside is built to encourage independence and a sense of purpose in residents, while still providing safety, security, and a feeling of belonging through consistent daily routines and lots of chances to join in, make friends, and be active on their own terms. State License number is 198320184. The facility is also located in Florida, but this description focuses on the North Los Angeles location.
People often ask...
Avenir Memory Care Westside offers competitive pricing, with rates starting at a cost of $6,662 per month.
Avenir Memory Care Westside offers assisted living, memory care, and board and care.
There are 22 photos of Avenir Memory Care Westside on Mirador.
The full address for this community is 7501 Osage Ave, Los Angeles, CA 90045.
No, Avenir Memory Care Westside does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
License number
198320629
Status
Licensed
Facility type
Residential Care Elderly
Capacity
88 residents
Licensee
7501 OSAGE MANAGEMENT, LLC;COLLWOOD TERRACE ET. AL
Investigated the complaint about staff training and fire drills; found no deficiencies.
12 May 2026Complaint
12 May 2026Complaint
Investigated the allegation that there was insufficient staff to meet residents' two-person assist needs; findings showed staffing was generally adequate and no two-person assist requirement was documented.
11 May 2026Complaint
11 May 2026Complaint
Investigated an allegation that an emergency exit gate by the courtyard was in disrepair; observed the gate to be operable and none of the staff reported issues.
21 Jan 2026Complaint
21 Jan 2026Complaint
Investigated a complaint that emergency exits were blocked and staff did not wear hairnets. Interviews and an on-site check indicated exits were unobstructed and staff reported hairnets were required.
06 Jan 2026Complaint
06 Jan 2026Complaint
Investigated a report that a staff member hit a resident; investigators did not find conclusive evidence the incident occurred.
30 Dec 2025Complaint
30 Dec 2025Complaint
Investigated allegations that staff neglected residents resulting in pressure injuries, failed to report incidents, kept freezer temperatures out of range, served spoiled food, and did not follow physician orders. Found insufficient evidence to prove the alleged violations.
29 Dec 2025Complaint
29 Dec 2025Complaint
Investigated allegation that staff did not provide adequate supervision resulting in multiple falls. The findings showed there wasn't a preponderance of evidence to prove violations.
19 Dec 2025Inspection
19 Dec 2025Inspection
Identified that an interim executive director was not associated on Guardian, creating an immediate risk to residents.
Type AHSC87355(e)(3)
19 Dec 2025Inspection
19 Dec 2025Inspection
Observed clean, well-maintained premises with secure medication storage and adequate supplies; no corrections were needed.
09 Dec 2025Inspection
09 Dec 2025Inspection
Reviewed licensing information and operation details during a licensing visit.
20 Nov 2025Complaint
20 Nov 2025Complaint
Investigated allegations that staff did not address a resident's change in medical condition, did not provide adequate care and supervision, and did not properly report incidents. The assessment included interviews with staff and residents and a review of medical and incident documentation.
05 Nov 2025Inspection
05 Nov 2025Inspection
Observed no deficiencies during an unannounced case-management health checks visit.
17 Sept 2025Inspection
17 Sept 2025Inspection
Observed compliance with state regulations; no deficiencies were cited.
17 Sept 2025Inspection
17 Sept 2025Inspection
Observed an unannounced case management health checks visit with staff interviews and a review of client/resident and personnel records.
29 Aug 2025Inspection
29 Aug 2025Inspection
Identified a first-floor delayed egress door not closing properly, posing a potential health and safety risk.
Type B87303(a)
29 Aug 2025Complaint
29 Aug 2025Complaint
Investigated complaints about room cleanliness, laundry service, showering needs, and medication assistance training; findings included clean and orderly rooms, regular laundry, scheduled showers, and trained staff administering medications.
29 Aug 2025Complaint
29 Aug 2025Complaint
Investigated allegations that staff did not address a resident's change in medical condition, did not provide adequate care and supervision, and did not properly report incidents; these allegations were found to be unsubstantiated.
31 Jul 2025Inspection
31 Jul 2025Inspection
Identified a delayed egress door on the first floor that did not close properly, posing a safety risk to residents.
Type B87303(a)
23 Jul 2025Complaint
23 Jul 2025Complaint
Investigated allegation that the administrator did not follow mandated reporter requirements; findings showed insufficient evidence to prove the allegation.
Type A87411(b)
Type B15630(b)(1)
16 Jul 2025Complaint
16 Jul 2025Complaint
Investigated an allegation that staff did not provide adequate supervision, resulting in falls. The findings did not establish the allegation.
09 Jul 2025Complaint
09 Jul 2025Complaint
Investigated three allegations about feeding adequacy, toileting needs, and medication management and found no preponderance of evidence to prove them.
05 Jun 2025Inspection
05 Jun 2025Inspection
Found no deficiencies during the health checks visit and no citations were issued.
14 May 2025Complaint
14 May 2025Complaint
Investigated an allegation that staff did not provide adequate supervision, resulting in a resident sustaining multiple falls; interviews and observations indicated that staff were actively supervising residents and there was sufficient staffing.
30 Apr 2025Complaint
30 Apr 2025Complaint
Identified that the licensee failed to inform residents and their representatives about the foreclosure notice within two business days.
Type B87211(d)(1)
24 Apr 2025Complaint
24 Apr 2025Complaint
Investigated allegations that staff did not provide adequate supervision to residents and that reporting requirements were not followed.
09 Apr 2025Complaint
09 Apr 2025Complaint
Investigated an allegation that a resident sustained multiple fractures while in care due to lack of staff care.
28 Mar 2025Inspection
28 Mar 2025Inspection
Identified foreclosure and sale of the property with a change in ownership, and that the department was not notified in a timely manner.
Type B87211(d)(1)
26 Mar 2025Inspection
26 Mar 2025Inspection
Investigated foreclosure status and resident safety... found no immediate safety concerns or violations.
20 Mar 2025Complaint
20 Mar 2025Complaint
Observed that an emergency exit door was secured with a chain and lock and the magnetic lock did not function, creating a safety risk for residents.
Type A87203
26 Feb 2025Complaint
26 Feb 2025Complaint
Identified a tripping hazard caused by damaged second-floor carpet.
Type B87303(a)
21 Feb 2025Complaint
21 Feb 2025Complaint
Investigated an allegation that a caregiver handled a resident in a rough manner. The investigation found that the caregiver grabbed the resident's hands, causing a fall and raising health and personal rights concerns.
Type B87468.1(a)(3)
31 Jan 2025Complaint
31 Jan 2025Complaint
Investigated allegations about visiting restrictions, privacy during visits, denial of telephone calls, and phone accessibility; found no evidence to support the allegations.
27 Jan 2025Complaint
27 Jan 2025Complaint
Investigated the allegation that staff did not provide a safe environment for residents. Interviews and records review did not support the claim.
16 Jan 2025Complaint
16 Jan 2025Complaint
Investigated three allegations about feeding, toileting needs, and medication management. The investigation did not find sufficient evidence to prove the allegations.
02 Jan 2025Complaint
02 Jan 2025Complaint
Investigated an allegation that staff did not provide adequate supervision, resulting in residents roaming into others' rooms.
Type B87411(d)(3)
30 Oct 2024Complaint
30 Oct 2024Complaint
Investigated the allegation that staff did not allow a resident to have visitors. Interviews with residents, witnesses, and staff did not corroborate the claim, and records reviewed showed no evidence to support the allegation.
21 Sept 2024Inspection
21 Sept 2024Inspection
Identified deficiencies during a routine annual evaluation: privacy/records access, maintenance and safety in the environment, staff records accessibility, and disaster drill documentation.
Type A87706(h)(1)
Type B87755(a)(b)
Type B87303(a)
Type B87412(f)
Type B1569.695(c)
31 Jul 2024Complaint
31 Jul 2024Complaint
Investigated allegations of elder abuse, infection control concerns, use of expired COVID-19 tests, and a malfunctioning emergency exit door; interviews and observations found no clear evidence to support the alleged violations.
02 May 2024Complaint
02 May 2024Complaint
Investigated the allegation that staff dispensed medication not prescribed for the resident. Found insufficient evidence to determine whether the resident ingested fentanyl.
13 Mar 2024Complaint
13 Mar 2024Complaint
Investigated the allegation that staff interfered with resident visitations; interviews indicated open visitation and adherence to infection control procedures during a COVID-19 outbreak.
10 Jan 2024Complaint
10 Jan 2024Complaint
Found that four allegations regarding cleanliness, food quality, medication dispensing, and COVID protocol were reviewed, and interviews with residents and staff did not corroborate the concerns.
05 Dec 2023Complaint
05 Dec 2023Complaint
Investigated the allegation that staff did not address issues with the emergency exit. Observations and interviews showed the emergency exit doors and elevator were fully functional.
08 Nov 2023Complaint
08 Nov 2023Complaint
Investigated concerns about supervision and updating care plans after a major fall and hospital discharge, along with issues around incident reporting and dementia care practices.
Type A87468.1(a)(2)
Type A87466
Type A87705(5)(A)(6)
Type B87405(d)(1)
Type B87211(a)(1)(B)
Type B87463(a)
31 Oct 2023Inspection
31 Oct 2023Inspection
Identified deficiencies related to oxygen administration and safety, including no notice to the local fire department, missing smoking signs, and an unsecured oxygen tank.
Type B87618(b)(3)
Type B87616(b)(3)(A)
Type B87616(b)(3)(B)
Type B87616(b)(3)(E)
14 Sept 2023Complaint
14 Sept 2023Complaint
Investigated the allegation that staff could not communicate with residents; interviews and records indicated residents could understand staff and receive needed assistance.
Type A87468.2(a)(1)
06 Sept 2023Complaint
06 Sept 2023Complaint
Investigated the allegation that staff were not properly trained. Review of training records and lobby camera footage found no preponderance of evidence to support the allegation.
31 Aug 2023Complaint
31 Aug 2023Complaint
Investigated a complaint alleging inadequate supplies, unsafe handling of residents' belongings, rough staff conduct, and lack of linens. Found no conclusive evidence to support violations.
Type B87625(a)
Type B1569.153
07 Jul 2023Complaint
07 Jul 2023Complaint
Investigated multiple care-related allegations; found no evidence to support or refute the reported concerns.
16 Jun 2023Complaint
16 Jun 2023Complaint
Investigated outbreak management, medical care for residents with communicable diseases, and incident reporting; evidence did not establish violations.
02 Jun 2023Complaint
02 Jun 2023Complaint
Investigated an allegation that an emergency exit door was locked with a bolt and found no evidence to prove it occurred.
19 May 2023Complaint
19 May 2023Complaint
Identified that staff did not dispense medications as prescribed for a resident.
Type B87465(d)(2)
Type B87465
19 May 2023Complaint
19 May 2023Complaint
Investigated allegations found that a resident sustained injuries due to insufficient supervision and a medication left accessible, and that a hallway obstruction contributed to a fall. A separate death-related allegation was not supported.
Type A87466
Type A87465(h)(2)
Type A87468.1(a)(2)
Type B87211(a)(B)(D)
Type B87405(b)(1)
Type B87405(b)(2)
Type B87468.1(a)(2)
19 May 2023Complaint
19 May 2023Complaint
Investigated six resident-care allegations and found insufficient evidence to prove any of them.
05 May 2023Complaint
05 May 2023Complaint
Investigated an allegation that staff denied resident visitations. The investigation included interviews with staff and residents and a review of records.
26 Apr 2023Complaint
26 Apr 2023Complaint
Identified that a resident was assaulted twice by another resident, and staff did not prevent the incidents.
Type B87208
Type B87705(b)(2)
10 Feb 2023Complaint
10 Feb 2023Complaint
Investigated allegation that staff are not adequately trained and identified eight direct care staff who had not completed the required training.
Type B87707(2)(A)(1-6)
30 Jan 2023Inspection
30 Jan 2023Inspection
Observed no deficiencies during the visit.
12 Jan 2023Complaint
12 Jan 2023Complaint
Investigated a complaint alleging a past resident-on-resident assault and possible misappropriation of a resident’s funds, based on interviews and record reviews.
02 Nov 2022Complaint
02 Nov 2022Complaint
Investigated the allegation that the site was not maintained in good repair. Observed two fences along the building with a gate tied up; the area was secured with alarms and no fire hazards were observed.
26 Oct 2022Complaint
26 Oct 2022Complaint
Investigated a claim that a resident's records were not maintained accurately; records reviewed showed proper documentation and there was no evidence to support the allegation.
26 Sept 2022Complaint
26 Sept 2022Complaint
Identified unsanitary conditions including dirty bedrooms with feces in toilets, strong urine smells, and broken fixtures in multiple rooms, while some areas were clean.
Type A87303(a)
26 Sept 2022Inspection
26 Sept 2022Inspection
Identified that insulin was injected by a staff member not appropriately skilled, posing a health risk to residents. Noted deficiencies related to diabetes care and administrator oversight.
Type A87628(a)
Type A87405(d)(1)
Type A87405(d)(2)
Type A87405(d)(3)
Type A87405(d)(4)
Type A87405(d)(5)
Type A87405(d)(6)
Type A87405(d)(7)
19 Aug 2022Complaint
19 Aug 2022Complaint
Investigated a biting incident between residents and found no evidence that staff prevented a resident from using the phone.
03 May 2022Inspection
03 May 2022Inspection
Investigated an alleged resident abuse incident in which a staff member was observed hitting a resident; video footage was reviewed, the investigation remained ongoing, and no deficiencies were cited during the visit.
21 Sept 2021Inspection
21 Sept 2021Inspection
Observed readiness for licensing with COVID-19 mitigation measures, safety features, and adequate supplies in place.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Avenir Memory Care Westside. The information above has not been verified or approved by the owner or operator. For exact information, please contact Avenir Memory Care Westside directly. There is no cost for this service. We are compensated by the community you select.
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