Grace Retirement Village La Habra Villa

    1100 E Whittier Blvd, La Habra, CA, 90631
    3.5 · 30 reviews
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    2.0

    Excellent caregivers, alarming administrative failures

    I chose this place because the staff were consistently friendly and helpful, the med techs excellent, the facility very clean, the food good and there were lots of activities - great value and my relative liked it. Initially the director was gracious and staff were attentive, but after a change in ownership things went downhill: chronic short-staffing, an inexperienced/unreachable manager, repeated paperwork and poor communication. I've seen serious lapses in care (ignored dietary/hospice needs, grooming neglected, a resident found soiled and exposed), invoicing issues during mourning, and pressure around contracts and rent. I'd recommend only with strong caveats - wonderful frontline caregivers, but troubling administrative and staffing problems that affect safety and dignity.

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    Amenities

    3.47 · 30 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.6
    • Meals

      4.2
    • Amenities

      4.0
    • Value

      3.8

    Location

    Map showing location of Grace Retirement Village La Habra Villa

    About Grace Retirement Village La Habra Villa

    Grace Retirement Village La Habra Villa sits in La Habra, California, between Los Angeles and Orange County, and it's been serving seniors for more than 25 years with a mix of independent living, assisted living, memory care, and even skilled nursing and continuing care retirement community services all in one large community that holds up to 340 residents under its California license. Residents can choose from studios, semi-private rooms, one-bedroom, or two-bedroom apartments, and the community fits a wide range of needs, from active, healthy seniors living fully on their own, to those who need memory care for Alzheimer's or dementia, along with folks who need daily help. There's trained staff on site at all hours, with nurses available 12-16 hours a day, and there's always someone awake, plus call systems and safety gear around to keep everyone safe. La Habra Villa has walk-in tubs, medical alert systems like Bay Alarm Medical and ADT, medication dispensers, and security features including home security tech, ID theft protection, and guides to help residents stay safe. There's tech help for seniors too, with cell phone plans or even hearing aids, and folks can get help setting everything up.

    The memory care unit sits in its own part of the community, is purpose-built, and uses technology like bracelets for residents who wander, so staff get an alert if someone leaves the safe areas, and they're equipped to handle residents who may act out or have behaviors, plus there's care for those who can't walk or need help transferring, even with mechanical lifts if needed. Folks with special diets, like gluten-free, low or no sodium, vegan, or diabetic diets, get their needs met in dining rooms where meals are approved by dietitians, and there's a wide variety with snacks and restaurant-style service. On-site activities include art classes, movie nights, music programs, fitness groups, religious or devotional services, and full-time activity directors run things so there's always something to do, with transportation for outings, field trips, medical appointments, or shopping, and even guest meals for visitors. The building and grounds include an enclosed courtyard, walking paths, indoor and outdoor sitting spaces, a beauty salon, a wellness room, an arts and crafts room, a library, private dining rooms, and spaces for pets, because both cats and dogs are allowed. Parking's available for residents, and the community has strict smoking rules-it's banned in private and public indoor areas.

    Personal care services cover help with bathing, dressing, grooming, medication management, and incontinence care, with reminders as needed, and there's respite care for families who need a short-term break, as well as hospice services for end of life. The staff can manage things like diabetes, including insulin and blood sugar checks, and there are guides and tech support for everything from internet plans for seniors to safe medication use. The property is wheelchair accessible everywhere, and La Habra Villa supports aging in place, so residents can stay as their needs change, with behavioral care for those with symptoms or aggressive behavior.

    The community is pet friendly, has up-to-date shared spaces like a freshly painted lobby, and gets fair reviews from families, holding a 3.5-star average from 30 reviews. Community tours and meal tastings are available for seniors and families considering a move. La Habra Villa offers a blend of steady care, activities that help people stay connected, and a focus on keeping residents comfortable and safe as they age. There's a published price menu based on care needs, but actual costs can vary. Smoking isn't allowed in any indoor areas. The facility does not accept Medicare for payment unless certified by the Centers for Medicare & Medicaid Services. The community is regulated and licensed by California authorities, including oversight from the Department of Aging, and provides both short and long-term care options for seniors, with special attention to memory care needs and aging in place.

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