Convenient location near family and local services
Guest overnight accommodation availability
Cons
Limited transportation staffing
Inconsistent shift-to-shift clinical communication
Occasional cleanliness and housekeeping lapses in common areas
Inconsistent move-in orientation and administrative follow-through
Dated interior décor and finishes
Restricted outdoor walking and exercise space
Limited visitor and staff parking availability
Occasional discrepancies between marketing imagery and unit condition
Perceived institutional atmosphere in some units
Inconsistent maintenance and access responsiveness
Summary of reviews
Park Regency is consistently described as a community with a strong emphasis on day-to-day resident care and personal attention. Reviewers repeatedly highlight attentive, proactive caregivers who learn residents’ names and provide a warm, family-like atmosphere. Clinical staff and med‑techs are often characterized as knowledgeable, and families describe a compassionate approach to end-of-life and short-term skilled needs. The community offers a full continuum of services — independent living through skilled nursing and memory care — and many families appreciate the ability to place a loved one quickly when needed.
Dining and programming are commonly cited strengths. The dining program and bistro receive frequent praise for variety and quality, and residents appear engaged by a broad calendar of activities: live entertainment, outings, workshops, gardening/planting areas, and pet-therapy visits. An on-site physical therapy/wellness area and other amenities such as a hair salon and small shops add to the sense of a full-service community. Admissions and tours are generally described as informative and welcoming, and staff leadership is noted as visible and approachable in multiple comments.
Facility and unit attributes are mixed but leaning positive. Many reviewers describe large, apartment-like rooms with good natural light and courtyard views, clean common areas, and well-kept grounds. The site is noted as affordable and cash-pay friendly, with flat-fee arrangements appealing to some families. Practical strengths include a large parking lot (though often full), convenient proximity to family and local services, and the availability of guest overnight accommodations.
Areas for improvement that recur across reviews relate to operations and maintenance rather than core clinical competence. Several comments indicate constraints in transportation staffing and that the community’s driver resources can be stretched, which may limit access to off‑site medical appointments. Shift-to-shift communication gaps have been reported and could affect continuity around medications and care tasks. Some reviewers described housekeeping or housekeeping-adjacent tidiness issues (for example, restocking boxes or litter in shared spaces) and occasional variability in maintenance response (e.g., access or shower repairs). A few people perceive parts of the building as dated or institutional in appearance, and outdoor walking space is somewhat limited to courtyard areas.
Administrative consistency is another theme: while many families praised admissions staff and managers by name for helpful tours and onboarding, others described inconsistent fulfillment of move‑in promises (missing information packets or unmet sales commitments). A small number of reviews raised concerns about discrepancies between marketing photos and the actual condition of certain units; this points to a need for clearer pre-move documentation and unit walkthroughs. Taken together, the pattern suggests strong frontline caregiving and engaging programming, with opportunity to strengthen transportation staffing, intershift communication, housekeeping consistency, and move-in administrative processes to match the community’s clinical and social strengths.
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Location
Park Regency Retirement Center is located at 1750 W La Habra Blvd, La Habra, CA, 90631.
About Park Regency Retirement Center
Park Regency Retirement Center offers independent living, assisted living, and memory care all under one roof, and folks can find it's a clean, safe, and homey community with friendly and helpful staff who pay attention day and night. Caregivers and Med-techs help with daily needs like bathing, grooming, dressing, handling medications, and incontinence care, and a Memory Care Director and Certified Dementia Practitioner make sure residents with memory loss get support, especially in the secured Wellington Court unit, where a person-directed Montessori for Aging and Dementia Care program is in place and a Memory Care Activity Coordinator keeps everyone busy with daily activities. The staff does regular checks at night and uses an emergency call system to help keep residents safe, and every person gets a wellness assessment and coordinated care, which is important during health changes since the center can help residents transition from one level of support to another without needing to move communities. People get three meals a day plus snacks, housekeeping, linen service, and can use the laundry for free, and when needed, local transportation is available, and high-speed internet and Wi-Fi are there too. The staff aims to help each person stay as independent as possible in a place with private and community spaces, and the environment is welcoming, with social and individual activities run by staff who know how to connect with seniors and offer a bit of cheer, which is nice when you want to stay active mentally and socially with people your own age, and the whole place is accessible for those who have mobility needs. Residents can feel comfortable, well-cared for, and informed, and the kitchen staff make sure meals are nutritious and prepared to everyone's likes when possible. The center sits close to a 5-star skilled nursing and rehab facility, so extra health care is nearby if needed, and the team follows health department rules for safety and infection control. Park Regency is known for its positive social programs, willingness to help, and a culture that feels like family, and there's always staff in the office ready to help at any hour. Utilities are included except phone and cable, and people say it's a beautiful community with amenities that support both freedom and safety for seniors at different stages of life.
People often ask...
Park Regency Retirement Center offers competitive pricing, with rates starting at a cost of $5,802 per month.
Park Regency Retirement Center offers independent living, assisted living, and memory care.
There are 30 photos of Park Regency Retirement Center on Mirador.
Yes, Park Regency Retirement Center allows residents to age in place and adjust their level of care as needed.
The full address for this community is 1750 W La Habra Blvd, La Habra, CA 90631.
No, Park Regency Retirement Center does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Identified multiple regulatory deficiencies across training, medical documentation, reappraisals, and insurance, with civil penalties assessed.
Type BHSC1569.605Liability insurance coverage
Type BHSC1569.625(b)(1)Initial training for staff
Type BHSC1569.625(b)(2)Continued annual training
Type BCCR87411(c)(1)Personnel training - first aid
Type BCCR87458(c)(7)Medical assessment - behavioral expressions
Type BCCR87463(a)Pre-admission reappraisals
Type BCCR87463(h)(1)Annual routine medical visits
Type BHSC1569.69(a)(1)Medication administration training
13 Jul 2026Inspection
13 Jul 2026Inspection
Cited two deficiencies related to timely reappraisals after changes in condition and postural supports used without a doctor's order.
Type BCCR 87463(a)Reappraisals
Type BCCR 87608(a)(3)Postural Supports
13 Jul 2026Complaint
13 Jul 2026Complaint
Investigated two complaints and concluded that one was unfounded and the other unsubstantiated.
12 May 2026Complaint
12 May 2026Complaint
Investigated allegations of improper medication assistance, a nonworking call button system, missing grab bars on toilets, and an incomplete reappraisal for a resident.
Type B87465(a)(4)
Type B87303(i)(1)(A)
Type B87303(e)(4)
Type B87463(a)
12 May 2026Inspection
12 May 2026Inspection
Identified that a resident was placed in a wheelchair without a physician's order, creating a potential personal rights risk.
Type B87608(a)(3)
08 Jan 2026Complaint
08 Jan 2026Complaint
Investigated an allegation that a resident did not receive medications timely and that illness and delayed medications were not reported to a doctor. Findings did not establish that the allegation occurred as reported.
05 Jan 2026Inspection
05 Jan 2026Inspection
Identified that a resident's yearly reappraisal had not been updated as required.
Type B87463(a)
Type B87463
05 Jan 2026Complaint
05 Jan 2026Complaint
Investigated the allegation that a resident was left in a soiled diaper for an extended period and the allegation that staff did not assist a resident or respond to call buttons.
18 Dec 2025Complaint
18 Dec 2025Complaint
Identified that there was not enough staff to meet residents' needs, as alleged, leading to delays in care and incontinence care issues.
Type A87411(a)
08 Dec 2025Complaint
08 Dec 2025Complaint
Investigated the complaint that call buttons were not answered promptly and that staffing was inadequate. Found evidence of long response times to calls and mixed resident reports on staffing adequacy.
Type B87464(f)(1)
01 Dec 2025Complaint
01 Dec 2025Complaint
Investigated whether residents slept in common areas; found no evidence of residents occupying common areas, as affected residents were relocated due to unit damage and no current signs of leaks were observed.
13 Nov 2025Complaint
13 Nov 2025Complaint
Identified ongoing roof leaks causing ceiling damage and possible mold, and inconsistent information on staffing left care and supervision inconclusive.
Type B87303(a)
Type B87307(d)(2)
19 Sept 2025Complaint
19 Sept 2025Complaint
Investigated the allegation that staff did not provide adequate supervision, resulting in a resident’s falls and hospitalization; findings indicated the resident's fall risk increased due to illness and additional care was not provided.
Type A87464(f)(1)
22 Aug 2025Inspection
22 Aug 2025Inspection
Identified deficiencies included an uncleared staff member, a medication technician without documented training, and a resident not receiving Quetiapine as recorded.
Type AHSC1569.17(c)(1)(A)
Type BHSC1569.69(a)(1)
Type BCCR87465(a)(1)
14 Aug 2025Inspection
14 Aug 2025Inspection
Identified amended findings for a complaint investigation and delivered them to the person in charge.
09 Jul 2025Complaint
09 Jul 2025Complaint
Investigated an allegation that staff forced care on a resident who refused, resulting in a skin tear and a bruise.
Type A87468.1(a)(3)
18 Jun 2025Complaint
18 Jun 2025Complaint
Identified that staff did not dispense prescribed medications as scheduled, with doses withheld and documentation inaccurate.
Type A87465(a)(4)
18 Jun 2025Complaint
18 Jun 2025Complaint
Investigated the claim that staff did not obtain proper medical care for a resident’s skin condition. Investigated the claim that hygiene supplies were not provided, with evidence found inconclusive.
12 Jun 2025Inspection
12 Jun 2025Inspection
Identified absence of a certified administrator for the residential care setting. This created potential safety risk.
Type B87405(a)
12 Jun 2025Complaint
12 Jun 2025Complaint
Investigated allegations of insufficient staff and a resident injury. The investigation found staffing levels met the schedule and no clear link between staff or residents and the reported injuries, and could not determine whether the incidents occurred as described.
05 May 2025Complaint
05 May 2025Complaint
Investigated a complaint about a ceiling leak, potential mold, and infection-control concerns; found the leak had been repaired but one room still showed unrepaired water damage and mold could not be conclusively identified.
Type B87303(a)
10 Oct 2024Complaint
10 Oct 2024Complaint
Investigated the allegation that residents and staff were not provided with a safe environment; observed ongoing physical plant issues such as open ceiling areas, stains, leaks, and tarped sections in multiple resident rooms.
Type A87468.1(a)(2)
14 Aug 2024Inspection
14 Aug 2024Inspection
Found misalignment in administrator records and overdue licensing fees, with several care-related requirements not met, including staff first aid training and annual medical assessments for residents with dementia.
Type BHSC1569.618(b)
Type BCCR87156(a)
Type BCCR87411(c)(1)
Type BCCR87705(c)(5)
13 Dec 2023Complaint
13 Dec 2023Complaint
Investigated the allegation that a resident developed a severe pressure injury while in care; found no preponderance of evidence to prove the allegation.
16 Mar 2023Inspection
16 Mar 2023Inspection
Found that the designated administrator did not have an active administrator certificate and would need hours to renew, while another staff member held a current certificate.
13 Jan 2023Complaint
13 Jan 2023Complaint
Observed roof leaks with dark stains and damaged ceilings, indicating disrepair and unsafe conditions for residents and staff. Allegations that the premises are in disrepair and do not provide a safe environment were identified.
Type A87303(a)(a)
25 Jul 2022Inspection
25 Jul 2022Inspection
Investigated a resident death after a 6/27/22 incident when staff found the resident unresponsive and CPR was performed until paramedics arrived; the death was pronounced later that evening.
25 Jul 2022Inspection
25 Jul 2022Inspection
Observed no health or safety concerns. Found areas clean, organized, and adequately stocked with food.
29 Mar 2022Inspection
29 Mar 2022Inspection
Investigated a resident's report that a caregiver hit the resident on three occasions. Observed the resident to be in good health and spirits; the suspected caregiver was suspended and later terminated.
18 Oct 2021Inspection
18 Oct 2021Inspection
Found no health or safety deficiencies and observed adequate food supplies; staff wore PPE and infection control practices were reviewed.
24 Feb 2021Inspection
24 Feb 2021Inspection
Found no health and safety concerns in observed areas during a tele-visit related to a death. Conducted an exit interview with the administrator.
06 Dec 2019Inspection
06 Dec 2019Inspection
Reviewed incident regarding medication error involving two residents and interviewed staff members. No deficiencies identified during follow-up visit.
25 Nov 2019Complaint
25 Nov 2019Complaint
Determined the allegation of insufficient staff on 8/31/19 was unfounded, as evidence and interviews showed adequate staffing levels were maintained during the specified shift.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Park Regency Retirement Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Park Regency Retirement Center directly. There is no cost for this service. We are compensated by the community you select.
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