I placed my dad at Regency Palms Long Beach and I'm very pleased-staff are warm, professional, and excellent with memory care, helping with placement and daily needs. The renovated, bright facility has lovely rooms, a rooftop garden, great dining and onsite therapy, plenty of activities, and residents who seem happy; I'm bringing a fruit basket to thank the team.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.26·(57)
Overall rating
5
4
3
2
1
Care
4.2
Staff
4.2
Meals
4.6
Amenities
4.8
Value
3.5
Pros
Renovated historic building with modern interiors
Rooftop patio and garden with scenic views
Range of apartment sizes (studio, one-bedroom, two-bedroom)
Well-maintained common spaces (café, library, dining room)
Onsite nursing, urgent-care access, and therapy gym
Dedicated memory-care programming with intimate floors
Attentive and compassionate caregiving staff
Restaurant-style dining with chef interaction and menu variety
Wide variety of activities (arts, music, gardening, outings)
Hotel-like hospitality and homelike floor plans
Pet-friendly accommodations
Family-focused communication and management follow-up
Perceived good value relative to services provided
Cons
Inconsistent staffing levels and high staff turnover
Variability in responsiveness, particularly at night
Gaps in medication-management and billing processes
Inconsistent dining quality and meal-service continuity
Gaps in clinical-incident response and family communication
Weaknesses in personal-property controls
Safety and fall-prevention practice shortcomings
Inconsistent activity programming across units
Variable customer-service tone at administrative points
Summary of reviews
The reviews present a facility that combines historic character with extensive renovation and a broad set of services. Many families and residents praise the physical environment — a renovated nine-story building with a rooftop patio and garden, bright apartments in multiple sizes, and well-kept common areas such as a café, dining room, library and therapy gym. Onsite clinical resources (nursing, physical therapy and convenient urgent-care access) and a range of apartment layouts support both independent and memory-care residents.
Care and staff are a central theme. Numerous accounts describe caring, attentive caregivers, personalized support, effective memory-care programming on intimate floors, and staff who go beyond to arrange appointments or provide companionship. Several families credited staff with meaningful emotional and end-of-life support. At the same time, there is a clear pattern of staffing instability: reviewers cite higher turnover, occasional rough or inattentive shifts, and slower responses at night. Those operational issues appear to be the principal driver of variability in day-to-day care experiences.
Dining and activities are frequently highlighted as strengths. The community emphasizes restaurant-style dining with chef interaction, daily menu choices and attractive desserts; many residents enjoy the food and social dining format. Activity offerings are broad — arts and crafts, music, exercise, gardening, outings, veterans meetings and themed events — and the facility provides inviting common rooms for socializing. However, some reviewers described inconsistent meal quality or limited activity availability at times, suggesting variability by unit or staffing levels.
Facility amenities and atmosphere are often described positively: bright, hotel-like spaces, homelike floor plans, pet-friendly considerations, and good value for the services offered. The rooftop views, gardening opportunities and neighborhood proximity to shops and restaurants are frequently noted as desirable features.
Management and operational patterns are mixed. Multiple families praised responsive managers and staff who follow up; other reviewers raised concerns about administrative tone, billing practices, and property controls (missing personal items, pharmacy/billing discrepancies). A few accounts referenced clinical incidents — COVID exposure, skin-integrity concerns, and post-acute care transitions — which underline the need for strong incident-response and family communication protocols. Overall, reviewers identify both effective leadership and areas where administrative consistency could improve.
Notable patterns to weigh when considering this community: strong positives around environment, social programming, and many compassionate caregivers; recurring operational challenges tied to staffing levels, shift-to-shift variability, and administrative processes (medication/billing/property control). Prospective residents and families may benefit from in-person visits focused on current staffing levels, night shift responsiveness, medication and billing processes, and specifics of memory-care programming to understand how the facility’s strengths are realized day to day.
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Location
Regency Palms Long Beach is located at 117 E 8th St, Long Beach, CA, 90813.
About Regency Palms Long Beach
Regency Palms Long Beach sits at 117 E 8th St, Long Beach, CA and is run by Integral Senior Living Management Group, offering a wide range of care for adults 55 and over, so you'll find assisted living and Alzheimer's memory care all under one roof, and with the staff always around day and night, you can get help for emergencies quickly or just the support needed moving from a bed to a chair, managing medications, or keeping up with personal care. You've got meals prepared for you every day, so residents don't have to cook, and there's special attention for those with diabetes, including insulin monitoring, plus nursing oversight and a wellness team with medication help, and if you want something to do, there's always a full schedule including group exercises, outings, movie nights, and even word games or ice cream socials to keep the days interesting, and for people with Alzheimer's or dementia, there's a secure memory care neighborhood with private suites, special life engagement programs, routines that help with memory, puzzles, and supervised outings, with individualized dining plans for memory care folks.
There are roomy studio and one-bedroom apartments, with options for shared or private accommodations, and the ground floor has a coffee shop and cafe where people can meet or relax, and a rooftop deck with a wide view over Long Beach, plus plenty of indoor and outdoor common areas, patios, and gardens for socializing or just sitting quietly, and if you have a pet, small pets are allowed in certain units. The place is fully licensed by the State, and they've got extra safety features like resident call buttons, fall detection, wander management, and keyless entry, and for an added layer of care, the urgent care center and physical therapy area are right on site, so you don't have to go far if something comes up, and you'll see daily housekeeping, laundry service, and transportation for errands or appointments, letting you avoid chores and travel headaches.
You'll find amenities like restaurant-style dining, a barber and beauty salon, a library, scheduled devotional services, Wi-Fi everywhere, and there's a focus on healthy living through fitness programs and nutritious meals cooked by chefs and meal planners, and if you want to stay connected with family, technology like CarePredict® helps monitor well-being and gives families ways to keep in touch. Regency Palms accepts both short-term and long-term residents, so folks can stop in for respite stays or set up a permanent home, and there are month-to-month lease options for flexibility, which include dining, activities, and housekeeping. The staff focuses on promoting independence, and you'll notice they're fully trained and friendly, always around to help out, and the memory care team uses Signature Reminiscence® and the assisted living team works with Signature Rejuvenate® programs to support physical and cognitive health, all while making sure residents feel safe and comfortable, and the whole setup is designed to make life easier and more enjoyable for seniors, whether it's the layout of the apartments, transportation services, or the daily events that keep everyone active and included.
People often ask...
Regency Palms Long Beach offers competitive pricing, with rates starting at a cost of $6,100 per month.
Regency Palms Long Beach offers assisted living and memory care.
There are 35 photos of Regency Palms Long Beach on Mirador.
The full address for this community is 117 E 8th St, Long Beach, CA 90813.
No, Regency Palms Long Beach does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Identified that snacks were not provided to residents on floors 6-8, contrary to general food service requirements.
Type B87555(b)(3)
07 May 2026Complaint
07 May 2026Complaint
Found that evidence did not prove the allegation that residents did not have sanitary drinking dishes.
30 Apr 2026Complaint
30 Apr 2026Complaint
Investigated a complaint alleging staff denied residents food; evidence showed snack options, alternative meals, and the ability to request additional servings.
Type B87555
23 Apr 2026Inspection
23 Apr 2026Inspection
Investigated a complaint related to case control 11-AS-20260403094602. Records were requested and residents were interviewed as part of the ongoing case management.
22 Apr 2026Complaint
22 Apr 2026Complaint
Investigated multiple allegations about medication storage, MAR accuracy, residents' access to health items, personal belongings, and retaliation; found insufficient evidence to prove violations.
22 Apr 2026Complaint
22 Apr 2026Complaint
Investigated the allegation that staff did not seek timely medical attention after a resident's fall; hospital records later showed a stroke, and there was insufficient evidence to prove or disprove delay in care.
13 Apr 2026Complaint
13 Apr 2026Complaint
Investigated allegation that staff did not seek timely medical attention for a resident after a fall; the resident was transported to a hospital and diagnosed with a stroke.
03 Apr 2026Complaint
03 Apr 2026Complaint
Investigated an allegation that staff did not adequately address a change in a resident's condition; found no evidence to support the claim.
17 Mar 2026Complaint
17 Mar 2026Complaint
Investigated allegation that staff did not ensure residents received mail promptly; found insufficient evidence to prove or disprove the allegation.
12 Mar 2026Complaint
12 Mar 2026Complaint
Investigated the allegation that staff did not notify the resident's responsible party about a change in condition. The investigation found there was not enough evidence to support the allegation.
13 Feb 2026Complaint
13 Feb 2026Complaint
Investigated three allegations about staff conduct related to medications and record-keeping. Identified issues with medication administration records and the handling of medications.
Type A87506(a)
Type A87465(a)
13 Feb 2026Complaint
13 Feb 2026Complaint
Investigated the allegation that staff did not release a resident's records to their responsible party; reviews and interviews indicated the records were not released.
Type B87468.2(a)(2)
05 Feb 2026Complaint
05 Feb 2026Complaint
Investigated two allegations about incontinence care and resident repositioning; evidence did not confirm violations.
30 Jan 2026Complaint
30 Jan 2026Complaint
Investigated an allegation that staff did not release a resident's records to the responsible party; the evidence did not establish the allegation.
15 Jan 2026Complaint
15 Jan 2026Complaint
Investigated two allegations: inadequate supervision leading to resident-on-resident physical abuse and wrongful eviction. Found no evidence to support either allegation.
30 Dec 2025Complaint
30 Dec 2025Complaint
Investigated a complaint alleging pressure injuries and dental care issues. Found there was not enough evidence to prove the allegations.
18 Dec 2025Complaint
18 Dec 2025Complaint
Investigated whether memory-care staff were properly trained; records showed 16 of 27 memory-care caregivers had not completed all required trainings in 2025.
Type B87411(c)
Type B1569.625
Type B1569.69
13 Nov 2025Complaint
13 Nov 2025Complaint
Investigated allegations that staff did not provide adequate supervision to a resident and did not report incidents to the authorized representative; findings showed supervision gaps and failure to notify families about injuries.
Type A87468.2(a)(4)
Type B87468.1(a)(8)
13 Nov 2025Complaint
13 Nov 2025Complaint
Investigated allegations that staff did not provide adequate food service, failed to safeguard residents' personal items, and did not meet residents' incontinence needs; found no evidence to support these allegations.
13 Nov 2025Complaint
13 Nov 2025Complaint
Investigated the allegation that staff transferred funds from a resident's bank account without consent. The evidence did not support the claim.
07 Nov 2025Complaint
07 Nov 2025Complaint
Found that a resident experienced two unwitnessed falls resulting in a hip fracture due to insufficient supervision, and that a required written report about the incident was not submitted; the investigation also included several additional allegations, with some finding no evidence of improper conduct.
Type B87411(a)
Type B87211(a)(1)(B)
06 Nov 2025Complaint
06 Nov 2025Complaint
Investigated allegations that staff did not provide adequate supervision and did not report incidents for a resident. The findings noted issues with supervision and communication of incidents.
Type A87468.2(a)(4)
Type B87468.1(a)(8)
04 Nov 2025Complaint
04 Nov 2025Complaint
Investigated allegations that staff did not provide bathing in a timely manner and that residents were locked out of their bedrooms; interviews and records did not establish conclusive evidence.
31 Oct 2025Complaint
31 Oct 2025Complaint
Investigated an allegation that staff did not ensure residents had sanitary drinking dishes. Interviews and observations showed cups were cleaned daily and residents reported cleanliness.
24 Oct 2025Inspection
24 Oct 2025Inspection
Identified a deficiency related to incidental medical and dental care and two medication discrepancies for residents.
Type B87465(a)(4)
24 Oct 2025Inspection
24 Oct 2025Inspection
Investigated a reported incident involving residents' personal rights and conducted a health and safety check. Collected physician reports for both residents and noted that additional time was needed to complete the investigation.
17 Oct 2025Complaint
17 Oct 2025Complaint
Investigated an allegation that it was in disrepair and found no evidence to support the allegation.
15 Oct 2025Complaint
15 Oct 2025Complaint
Found no evidence to support the allegations that staff did not provide adequate food service, did not safeguard residents' personal items, or did not meet residents' incontinence needs.
15 Oct 2025Complaint
15 Oct 2025Complaint
Investigated three allegations: staff arguing in front of a resident, staff locking residents out of rooms, and lack of supervision leading to a resident defecating in the kitchen; interviews and records found no evidence to support the incidents.
02 Oct 2025Complaint
02 Oct 2025Complaint
Identified that consent for the tempo worn tracking device was not obtained from residents' representatives. Found insufficient evidence to prove that all requested resident records were withheld.
Type B87468.2(a)(2)
17 Sept 2025Complaint
17 Sept 2025Complaint
Investigated the allegation that staff unlawfully evicted a resident and reviewed interviews and records; no conclusive evidence of a violation was found.
Type B87224(a)(3)
17 Sept 2025Complaint
17 Sept 2025Complaint
Found insufficient evidence to prove the allegation that staff did not provide adequate supervision resulting in resident-on-resident abuse. The eviction action was analyzed for policy compliance under Title 22 eviction procedures.
Type B87224(a)(3)
17 Sept 2025Complaint
17 Sept 2025Complaint
Investigated allegations that staff smoked marijuana and were rough with residents; found no evidence to support either allegation.
09 Sept 2025Complaint
09 Sept 2025Complaint
Investigated a feeding allegation and a hydration allegation; the hydration concern was unsubstantiated.
04 Sept 2025Complaint
04 Sept 2025Complaint
Investigated two allegations that a resident was not adequately fed or hydrated, using staff and resident interviews and record reviews.
20 Aug 2025Complaint
20 Aug 2025Complaint
Investigated a complaint about medication mishandling, reporting of incidents, and eviction/retaliation concerns; reviewed records and interviewed staff and residents.
Type A87465(a)(4)
Type B87211(a)(1)(D)
20 Aug 2025Complaint
20 Aug 2025Complaint
Investigated an allegation that staff unlawfully evicted a resident; evidence did not prove the eviction violated policy.
Type A87224(a)(3)
06 Aug 2025Complaint
06 Aug 2025Complaint
Investigated a complaint that a resident's emergency pull cord was inaccessible; found tested pull cords were operational and room 203's pull cords were not operating but repaired the same day.
24 Jul 2025Complaint
24 Jul 2025Complaint
Investigated the allegation that a resident was not allowed visitors and the allegation that staff threatened to evict the resident’s personal representative; interviews found visiting hours were respected and no eviction threats occurred.
24 Jul 2025Complaint
24 Jul 2025Complaint
Investigated an allegation that staff did not prevent a resident-on-resident attack. Interviews indicated staff intervened during an altercation, there were no injuries, and no deficiencies were found.
14 Jul 2025Inspection
14 Jul 2025Inspection
Investigated a complaint alleging deficiencies and civil penalties were assessed for licensing violations.
10 Jul 2025Complaint
10 Jul 2025Complaint
Investigated the allegation that staff did not safeguard a resident's personal belongings; reviewed policies, inventories, and interviews.
Type B1569.152
Type B1569.153
Type B1569.154
10 Jul 2025Complaint
10 Jul 2025Complaint
Investigated complaints of medication mishandling and improper incident reporting, and reviewed eviction and retaliation concerns.
Type A87465(a)(4)
Type B87211(a)(1)(D)
10 Jul 2025Complaint
10 Jul 2025Complaint
Investigated allegation that the elevators were in disrepair; interviews indicated the elevators were repaired and residents and families were notified, though some residents were unaware.
01 Jul 2025Complaint
01 Jul 2025Complaint
Investigated allegation that staff failed to reassess a resident properly and found no preponderance of evidence to support it.
25 Jun 2025Complaint
25 Jun 2025Complaint
Investigated an allegation that staff did not follow universal precautions to prevent COVID spread. Observations and records showed staff and residents wearing masks and infection control measures were in place.
25 Jun 2025Complaint
25 Jun 2025Complaint
Investigated the allegation that a resident sustained bruising on arms while in care; interviews and record review occurred, and there was not enough evidence to determine whether the injuries occurred as alleged.
18 Jun 2025Complaint
18 Jun 2025Complaint
Investigated allegation that a resident was not assisted with medications as prescribed; records and video showed the prescribed 8:00 PM dose was administered around 10:32 PM with staff acknowledging the delay.
Type B87465(a)(4)
18 Jun 2025Complaint
18 Jun 2025Complaint
Investigated an allegation of illegal eviction and staff retaliation; reviewed notices, interviews, and records and found issues with the eviction notice and related communications.
Type B87244(d)
Type B87224(d)
13 Jun 2025Complaint
13 Jun 2025Complaint
Investigated an allegation that staff did not prevent a resident from sustaining an unexplained injury. The records and interviews did not establish how the bruise under the resident's left eye occurred or that staff failed to prevent it.
06 Jun 2025Inspection
06 Jun 2025Inspection
Identified video surveillance with audio in four resident bedrooms installed contrary to the approved plan of operation, violating residents’ privacy rights.
Type B87208(a)
Type B87468.2(a)(1)
29 May 2025Complaint
29 May 2025Complaint
Investigated the allegation that a resident's medications were not administered as prescribed. Records showed the medication was given for nine consecutive days after the order to discontinue it.
Type B87465(a)(4)
23 May 2025Complaint
23 May 2025Complaint
Investigated the allegation that staff did not provide adequate supervision; observed that the emergency pull chord in room 302B did not transmit an audible signal to staff.
Type B87303(i)(B)
23 May 2025Complaint
23 May 2025Complaint
Investigated allegations that staff retaliated against a resident leading to eviction and that the eviction was illegal, and found no evidence to support either claim.
21 May 2025Complaint
21 May 2025Complaint
Investigated a complaint alleging staff did not respond to residents’ requests for assistance promptly. Investigated whether a resident’s monitoring device was properly placed.
Type B87468.2(a)(4)
Type B87468.2
21 May 2025Complaint
21 May 2025Complaint
Investigated an eviction retaliation allegation; evidence indicated the eviction followed a reassessment showing higher care needs, and no deficiencies were cited.
20 May 2025Complaint
20 May 2025Complaint
Investigated a complaint alleging a resident died after being left unsupervised in a wheelchair with a safety belt. Findings indicated staff did not supervise the resident and did not follow the prescribed postural support, and there was an issue with medication security.
Type A87411(a)
Type B87608(a)(1)
Type B87466
08 May 2025Inspection
08 May 2025Inspection
Identified use of video surveillance in residents' rooms without consent, creating privacy concerns for residents in shared spaces.
Type B87208(a)
Type B87468.2(a)(1)
07 May 2025Complaint
07 May 2025Complaint
Investigated an allegation that staff did not assist a resident with care needs in a timely manner; observed caregivers assisting residents and found no evidence to support the claim.
02 May 2025Complaint
02 May 2025Complaint
Identified that a resident had multiple falls and that staff failed to report the incidents.
Type B87463(b)
Type B87211(a)(1)(D)
23 Apr 2025Inspection
23 Apr 2025Inspection
Identified a personal privacy deficiency after discovering five residents had video surveillance cameras in their bedrooms.
Type A87468.2(a)(1)
23 Apr 2025Complaint
23 Apr 2025Complaint
Investigated a claim that eviction was retaliatory against a resident; found insufficient evidence to support the claim.
11 Apr 2025Complaint
11 Apr 2025Complaint
Investigated the allegation that staff left a resident in a soiled pull-up for an extended period. Interviews with staff and residents and review of care records indicated that incontinent care timing and maintenance needed to be improved to keep residents clean and dry.
Type B87625(b)(3)
12 Mar 2025Complaint
12 Mar 2025Complaint
Investigated two allegations about medication administration and safeguarding residents' personal belongings; found discrepancies in medication documentation and issues with missing items.
Type A87465(a)(4)
Type A87506(a)
04 Mar 2025Complaint
04 Mar 2025Complaint
Investigated a complaint that a main elevator, washer/dryer, and refrigerator were not in good repair. Found elevators operated, refrigerators/freezers showed temperatures generally within safe ranges across floors, and maintenance personnel reported regular service.
03 Feb 2025Inspection
03 Feb 2025Inspection
Identified hot water temperatures outside the required 105-120 F range in several resident rooms.
06 Jan 2025Complaint
06 Jan 2025Complaint
Identified deficiencies in incontinence care and delayed responses to residents’ call buttons, especially during nighttime on the third floor.
Type B87625(b)(2)
Type B87468.2(a)(4)
17 Dec 2024Complaint
17 Dec 2024Complaint
Investigated the allegation that staff handled a resident in a rough manner and found that a staff member used physical contact to move the resident out of a room, violating personal rights and dementia care requirements.
Type B87468.1(a)(3)
Type B87705(a)(2)
Type B87705(a)(3)
Type B87705(a)(4)
Type B87705(a)(5)
Type B87705(a)(6)
Type B87705(a)(8)
17 Dec 2024Inspection
17 Dec 2024Inspection
Identified a staff member's rough handling of a resident on 11/20/2024 and failure to submit a written incident report to licensing within seven days.
Type B87211(a)(1)(D)
16 Dec 2024Complaint
16 Dec 2024Complaint
Investigated allegation that staff did not adequately assist a resident with incontinence care in a timely manner.
Type B87625(b)(2)
16 Dec 2024Inspection
16 Dec 2024Inspection
Investigated a complaint that staff did not respond promptly to pull cord alerts, potentially delaying resident assistance.
Type B87468.2(a)
Type B87468.2
18 Nov 2024Complaint
18 Nov 2024Complaint
Investigated the allegation that staff did not administer medications to residents as prescribed. Found that medication administration records were incomplete and some prescribed medications were not documented as given.
Type A87465(a)(4)
06 Nov 2024Complaint
06 Nov 2024Complaint
Investigated a complaint that staff neglect caused a resident to fall; evidence did not establish the claim.
31 Oct 2024Inspection
31 Oct 2024Inspection
Observed no deficiencies and confirmed records, safety measures, and disaster planning were in place.
02 Oct 2024Complaint
02 Oct 2024Complaint
Identified that residents did not receive medications as prescribed in September 2024 and that MAR entries and resident records contained blank or missing sections.
Type B87465(a)(4)
Type B87506(a)
14 Aug 2024Complaint
14 Aug 2024Complaint
Investigated two complaints alleging staff did not treat residents with respect and that staff handled residents roughly. Found no evidence to support these allegations.
01 May 2024Complaint
01 May 2024Complaint
Investigated an allegation that staff did not seek timely medical care for a resident, and also looked into claims that a resident was forced to shower and handled roughly. The first allegation occurred, while the shower and rough-handling claims were not supported.
Type B87466
11 Mar 2024Complaint
11 Mar 2024Complaint
Investigated allegations that a resident's advance health care directive was not followed and that staff falsified communication records. Interviews and file reviews were conducted.
11 Mar 2024Complaint
11 Mar 2024Complaint
Investigated the allegation that staff failed to safeguard a resident's belongings. No evidence supported the claim after review of records and interviews.
11 Mar 2024Complaint
11 Mar 2024Complaint
Investigated the allegation that the resident's representative admission agreement signature was not obtained at admission. Found no evidence to prove or disprove the allegation.
02 Mar 2024Complaint
02 Mar 2024Complaint
Investigated the allegation that a resident fell multiple times and did not receive timely medical care. Evidence showed the resident sustained a fracture from the 06/27/2021 fall and did not receive medical treatment until four days later.
Type A87465(a)(2)
Type A87705(c)(A)
18 Jan 2024Complaint
18 Jan 2024Complaint
Identified that staff levels were not sufficient at all times to prevent resident falls, respond to call buttons promptly, meet incontinence care needs, and provide showers.
Type B87411(a)
04 Jan 2024Complaint
04 Jan 2024Complaint
Investigated a complaint alleging staff neglected proper cleaning during incontinent care and did not follow medical orders; no deficiencies were cited.
27 Oct 2023Inspection
27 Oct 2023Inspection
Observed adherence to safety, medication management, and infection-control practices; no deficiencies were observed.
25 Sept 2023Complaint
25 Sept 2023Complaint
Investigated a complaint that meals were not provided to a resident; found ample food and interviews indicated the allegation was not supported.
11 Mar 2023Complaint
11 Mar 2023Complaint
Investigated eight allegations related to resident care, personal rights, and transfers; the investigation did not establish a regulatory violation.
Type A87608
13 Feb 2023Complaint
13 Feb 2023Complaint
Investigated four staffing-related allegations about falls prevention, call button responses, incontinence care, and showers. Found no clear evidence to prove the alleged deficiencies.
21 Dec 2022Inspection
21 Dec 2022Inspection
Observed infection control measures in place and overall compliance, with no deficiencies cited.
05 Nov 2021Complaint
05 Nov 2021Complaint
Identified that a resident sustained an injury due to an unwitnessed fall and that call buttons were not accessible due to missing pull cords. Investigated staffing levels and found no evidence of short staffing.
Type A87303(i)(1)(A)
Type B87468.1(a)(2)
07 Oct 2021Inspection
07 Oct 2021Inspection
Observed infection control measures and safety standards in place; no deficiencies were cited.
16 Apr 2021Complaint
16 Apr 2021Complaint
Investigated allegations that residents were not receiving showers in a timely manner due to staffing, that staff were not properly trained, that residents' needs were not being met due to insufficient staffing, and that staff were rough with residents. The review included interviews with staff and residents and examination of relevant records.
Type B87464(f)(1)(c)
19 Mar 2021Complaint
19 Mar 2021Complaint
Investigated complaints found that staff did not safeguard residents' personal belongings and did not meet residents' needs, and identified deficiencies in laundry handling and resident grooming.
Type B87307(a)(3)(F)
Type B87468.2(a)(4)
25 Jun 2020Complaint
25 Jun 2020Complaint
Investigated allegations of a resident sustaining a pressure injury, not having diapers changed in a timely manner, and staff not responding to call buttons, with no conclusive evidence found to support these claims.
Type B87307(a)(3)
Type B87468.2(a)(4)
05 Feb 2020Complaint
05 Feb 2020Complaint
Investigated allegations of staff misconduct, inappropriate handling of a resident, failure to follow an advance health care directive, and failure to inform appropriate parties of an incident; determined insufficient evidence to prove or disprove these allegations.
Type B87464(f)(1)
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Mirador Living is not affiliated with the owner or operator(s) of Regency Palms Long Beach. The information above has not been verified or approved by the owner or operator. For exact information, please contact Regency Palms Long Beach directly. There is no cost for this service. We are compensated by the community you select.
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