I placed my loved one here and have been very pleased: the staff are consistently caring, professional and attentive, the small, well-maintained facility feels homey and attractive, meals are good and dining is social, and wellness and activity programs (including cognitive stimulation and light training) keep residents engaged. Management is responsive, transitions were smooth, and I'd confidently recommend this community for assisted living or memory care.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.25·(52)
Overall rating
5
4
3
2
1
Care
4.8
Staff
4.2
Meals
3.5
Amenities
3.8
Value
4.2
Pros
Compassionate, attentive caregiving staff
Responsive, hands-on leadership
Clean, well-maintained interior and exterior
Home-like, small-community atmosphere
Engaging activities including art and cognitive programs
Social, family-style dining environment
Competitive pricing and perceived good value
Memory-care and dementia-friendly programming
Personalized attention from staff
Wellness and light strength-training program
Attractive décor and pleasant common areas
Convenient, tree-lined neighborhood location
Cons
Limited parking and constrained visitor access
Nighttime noise and sleep interruptions
Inconsistent activity frequency and suitability
Staffing shortages and high staff turnover
Variable management consistency and communication
Variable front-desk and reception professionalism
Limited dining-room capacity
Room-size variability relative to pricing
Communication gaps during staffing transitions
Summary of reviews
Overall impression: Melrose Gardens presents as a small, well-kept assisted living and memory-care community with a strong emphasis on personalized, family-style care. Many families described a clean, attractive facility with home-like common areas, an active social dining environment, and visible efforts to provide cognitive and recreational programming. The community size and staffing model contribute to frequent one-on-one attention, and reviewers commonly cited examples of staff going beyond routine duties to support residents' comfort and transitions.
Care and staff: Care quality is a prominent strength. Reviewers consistently emphasized compassionate, attentive caregivers and a team that can be responsive in urgent situations. Leadership that is hands-on and communicative was praised by several families; the executive director and wellness director received specific positive mentions for proactive outreach and problem resolution. At the same time, there are operational concerns that could affect care continuity: evidence of staffing shortages, elevated turnover, and reports of uneven professionalism at the front desk. These patterns suggest that day-to-day resident experience may depend on current staffing levels and recent leadership changes.
Dining and wellness: Dining was generally described as above average, with social meals, diet accommodations, and snacks available. A wellness program including light strength training and individualized mobility support was also noted. However, the facility's dining room is relatively small, which can limit seating and social options during busy periods; families should confirm seating policies and peak mealtimes during a visit.
Activities and memory care: The community offers a range of activities, including art classes, cognitive-stimulation programs, and intercom reminders. Many families found these offerings engaging and beneficial for residents' socialization and mood. Conversely, some reviewers perceived activity programming as perfunctory or insufficiently tailored for certain residents, and a few noted reduced or changed programming following management transitions. For families considering memory care, the community is described as dementia-friendly overall, but activity suitability and frequency may vary by cohort and staffing.
Facilities and location: The property is described as attractive and well-maintained, with pleasant décor and a tree-lined street location. Room sizes and layouts are variable: some reviewers praised generous rooms, while others felt certain units were too small relative to price. Parking and site access are consistently identified as operational limitations—visitor parking availability and neighborhood parking constraints warrant advance inquiry.
Management and notable patterns: Reviewer experiences with management are mixed. Several families praised prompt callbacks, proactive communication, and effective leadership that facilitated successful transitions and improved resident wellbeing. In contrast, others described recent management changes, communication gaps during staffing shifts, and concerns about how staff are managed, which were associated with higher turnover. These mixed signals point to variability in administrative consistency over time.
Recommendation considerations: Melrose Gardens appears to be a strong option for families prioritizing compassionate, hands-on care in a small, home-like setting and seeking memory-care programming at a competitive price point. Prospective families should schedule an in-person visit that includes a mealtime and an evening observation for noise, ask about current staffing ratios and turnover, confirm parking options, review recent activity schedules and programming for memory-care residents, and inspect room sizes that match their budget. Those steps will help determine whether the community's strengths align with a prospective resident's clinical and social needs.
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Location
Melrose Gardens is located at 960 N Martel Ave, Los Angeles, CA, 90046.
About Melrose Gardens
Melrose Gardens sits quietly on a Jacaranda-lined street in a peaceful Melrose neighborhood, tucked between Melrose Avenue and Santa Monica Boulevard, and offers a safe, home-like place for older adults who want help with daily life, folks living with memory loss, or active seniors after a carefree lifestyle, and the staff there work hard to keep residents safe, comfortable, and respected with round-the-clock support and friendliness, including care for those with Alzheimer's or dementia in specialized areas called The Cottages and programs like Club Melrose for mild memory troubles, so you get this kind, small community where people can have private or shared rooms, with fully furnished spaces, air-conditioning, kitchenettes, private baths, cable TV, and fast internet, plus there are daily meals made from organic ingredients by expert chefs, and a full dining service that handles all the prep and cleanup.
The place has clean common areas inside for conversations, social events, or quiet time, with activities from music shows to clubs, movies, field trips, and there's always some sort of entertainment or learning opportunity going, and they even allow pets because they know animals matter, so you'll see friendly dogs or cats around, and if you need to get to a doctor or local store, there's transportation set up for residents, with easy access to Los Angeles, West Hollywood, and Beverly Hills.
Melrose Gardens offers care for independent seniors in Melrose Vibrant Senior Community, people needing assisted living in Melrose Assisted Living, or those with memory loss in Melrose Memory Care and The Cottages, and each person's helped according to what's needed, whether that means daily medication reminders, bathing help, or just wellness checks to be sure everyone's doing alright, and the staff keep everything clean with housekeeping and laundry every day, so residents don't have to fuss over chores or home repairs.
There are daily programs for health and wellness, spiritual services both onsite and offsite for those who want them, beautician services right in the building, plus strong attention to food quality, companionship, safety measures, and a commitment to helping everyone maintain dignity and comfort, and if someone prefers company but lives at home, trained aides give non-medical help and friendly visits.
The community has won awards over the years, like the Most Friendly in Senior Living and Best of Senior Living, and people say the staff are kind and look after each other and the residents well, with a focus on making the place feel like a real home, not too big, in a safe and easy-to-navigate layout, and designed so folks with different needs-from active, healthy seniors to those living with late-stage dementia-have the right support, privacy, safety, and a chance to belong, enjoy good meals, and stay connected with the world outside while someone else takes care of the basics like cooking, cleaning, and laundry.
People often ask...
Melrose Gardens offers competitive pricing, with rates starting at a cost of $7,055 per month.
Melrose Gardens offers independent living, assisted living, memory care, and skilled nursing.
There are 14 photos of Melrose Gardens on Mirador.
Yes, Melrose Gardens allows residents to age in place and adjust their level of care as needed.
The full address for this community is 960 N Martel Ave, Los Angeles, CA 90046.
No, Melrose Gardens does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Investigated the allegations and found no deficiencies.
13 Apr 2026Complaint
13 Apr 2026Complaint
Investigated a staffing allegation and observed that staff coverage appeared adequate through staff and resident interviews and on-site observations.
27 Mar 2026Complaint
27 Mar 2026Complaint
Investigated the allegation that staff did not ensure residents' safety from other residents; observed no physical altercation and most residents reported feeling safe with staff supervision.
27 Mar 2026Complaint
27 Mar 2026Complaint
Investigated allegation that staff did not assist with residents' hygiene. Interviews and records showed the resident is largely independent and staff provided reminders to bathe and brush teeth, with several residents reporting satisfaction.
27 Mar 2026Complaint
27 Mar 2026Complaint
Investigated allegations that staff neglected residents, causing injury and a worsening wound, and that staff were distracted by personal phones. After interviews and record reviews, investigators found insufficient information to prove these claims.
15 Jan 2026Complaint
15 Jan 2026Complaint
Investigated two allegations concerning a resident's personal belongings and visitation rights. The investigation found no verified evidence supporting these concerns.
29 Dec 2025Complaint
29 Dec 2025Complaint
Investigated the allegation that staff withheld a resident's insulin when requested. Found insufficient information to verify the claim.
04 Dec 2025Complaint
04 Dec 2025Complaint
Investigated allegations that residents did not receive adequate food, that cleanliness was not maintained, and that clean linens were not provided. Observations showed meals were served, areas were clean, and linens appeared clean.
06 Nov 2025Inspection
06 Nov 2025Inspection
Found fire safety measures in place with hardwired interconnected alarms and extinguishers, medications secured and documented, and staff records reviewed; no immediate health or safety hazards observed.
04 Nov 2025Complaint
04 Nov 2025Complaint
Investigated allegations that staff failed to ensure proper medication administration and violated residents' privacy and property security.
03 Nov 2025Inspection
03 Nov 2025Inspection
Observed clean and safe conditions during an unannounced annual review, including proper sanitation, fire safety features, and resident records.
21 Oct 2025Complaint
21 Oct 2025Complaint
Investigated two allegations regarding meals and staff communication and found insufficient information to verify them.
30 Sept 2025Inspection
30 Sept 2025Inspection
Observed a clean, well-maintained setting with proper safety features, secure medication handling, and functioning fire protection; no immediate health or safety hazards noted.
23 May 2025Inspection
23 May 2025Inspection
Investigated an incident where one resident assaulted another; staff failed to report the incident to the administrator and to submit required incident reports or notify the ombudsman and local authorities.
Type B87211(a)(1)
Type B87211(c)
23 May 2025Complaint
23 May 2025Complaint
Investigated the allegation that staff were not properly safeguarding medications; observed that non-authorized access occurred in the medications room despite medications being secured.
Type A87465(h)(2)
01 May 2025Complaint
01 May 2025Complaint
Investigated the allegation that staff did not prevent a resident from entering other residents' rooms. Interviews and records review found no evidence of unauthorized entry by residents and residents reported feeling safe and that personal belongings were secure.
21 Mar 2025Complaint
21 Mar 2025Complaint
Investigated a complaint that staff did not answer phone calls and that front desk coverage affected access. Interviews with staff and residents and on-site observations showed phones were answered and access remained available.
12 Dec 2024Inspection
12 Dec 2024Inspection
Observed that safety and care practices were in place, including secure medication storage, clean kitchen and laundry areas, properly maintained fire safety systems, and adequate resident room furnishings.
14 Nov 2024Complaint
14 Nov 2024Complaint
Investigated two allegations—medications not distributed as prescribed and safeguarding of residents' personal belongings. Based on MAR reviews, observations, and interviews, the claims could not be proven.
04 Nov 2024Complaint
04 Nov 2024Complaint
Investigated allegations that staff did not provide adequate incontinent care and did not meet residents' hygiene needs; evidence showed the resident mostly managed toileting and hygiene with minimal staff assistance, and no clear failure by staff was identified.
22 Oct 2024Inspection
22 Oct 2024Inspection
Observed comprehensive safety measures, clean living areas, and properly secured medications. No immediate health and safety hazards were noted.
21 Oct 2024Inspection
21 Oct 2024Inspection
Observed a clean, well-maintained site with functioning infection control measures, proper room temperature, and posted safety protocols. Noted that the annual licensing review was not completed during this encounter and that some resident records were reviewed.
24 Sept 2024Complaint
24 Sept 2024Complaint
Investigated the allegations about food quality and portion size, staff interaction with residents, and medication management. Observations included adequate food stock, varying resident reports on staff conduct, and a review of medication ordering and administration.
29 May 2024Inspection
29 May 2024Inspection
Confirmed delivery of an amended complaint investigation report related to a prior complaint and noted the initial investigation visit occurred on 4/30/24.
30 Apr 2024Complaint
30 Apr 2024Complaint
Investigated an allegation that staff restricted a resident's visitors. Found insufficient information to support the claim.
29 Feb 2024Complaint
29 Feb 2024Complaint
Investigated a complaint alleging a resident’s medication refills were not ordered in a timely manner. Found the refill was delayed and MAR documentation showed medications marked as given after the resident relocated, indicating record-keeping issues.
Type A87465(a)
Type A1569.50(a)(3)
29 Feb 2024Inspection
29 Feb 2024Inspection
Observed maintenance and safety deficiencies in the parking lot and outdoor area, including a non-working gate buzzer, obstructed exits, cigarette butts, and broken furniture with sharp corners.
Type B87303
29 Feb 2024Complaint
29 Feb 2024Complaint
Investigated the allegation that staff did not prevent a resident from handling another resident roughly and from making threatening comments; staff intervened promptly, moved the aggressive resident, and interviews indicated residents felt safe and staff remained available.
25 Oct 2023Inspection
25 Oct 2023Inspection
Observed a pre-licensing visit with no deficiencies identified; safety features and living spaces appeared well maintained and functional.
25 Aug 2023Inspection
25 Aug 2023Inspection
Found four delayed egress exits operational and in compliance with Title 22 regulations; pre-licensing completed with no deficiencies.
13 Jun 2023Inspection
13 Jun 2023Inspection
Noted two delayed egress doors were not functioning on two floors and awaiting parts to complete repairs, resulting in non-compliance with Title 22 regulations.
12 May 2023Complaint
12 May 2023Complaint
Identified that residents were placed in quarantine during December 2022 and family visitations were denied.
Type B87468(a)
12 May 2023Inspection
12 May 2023Inspection
Identified non-compliance with Title 22 regulations due to delayed egress doors on the first and second floors not identified in the fire clearance.
08 Feb 2023Inspection
08 Feb 2023Inspection
Confirmed Component II was successfully completed, and the applicant and administrator demonstrated understanding of licensing topics including operation, staff qualifications, training, grievances, food service, and medication management.
28 Dec 2022Inspection
28 Dec 2022Inspection
Confirmed understanding of licensing requirements, client populations, staff qualifications, and program policies during COMP II.
15 Dec 2022Inspection
15 Dec 2022Inspection
Observed infection control measures in place, secure storage for medications and knives, and generally clean, well-lit living and common areas with functioning safety systems.
23 Nov 2022Complaint
23 Nov 2022Complaint
Identified cockroach sightings in resident areas. Delays and missed doses in administering prescribed medications were noted.
Type A87465(a)(4)
Type A87465(a)(1)
Type A87303(a)
16 Nov 2022Complaint
16 Nov 2022Complaint
Investigated the allegation that staff did not meet residents' incontinence needs. Investigated the allegation that staff did not provide activities; findings did not provide enough information to verify either allegation.
17 Feb 2022Complaint
17 Feb 2022Complaint
Investigated the allegation that only one caregiver worked the 8:00 PM to 11:00 PM shift. Interviews indicated staffing shortages during multiple shifts.
Type B87411(a)
21 Dec 2021Complaint
21 Dec 2021Complaint
Investigated allegation that staff did not contact the resident's family. Found that neither the conservator nor staff had the right to restrict contact, and email communication with the family was limited to once per week.
Type B87468.2(a)(2)
06 Dec 2021Inspection
06 Dec 2021Inspection
Observed infection control measures in place, with adequate PPE stock and staff wearing masks; living areas, bathrooms, and common spaces appeared clean and well maintained.
06 Dec 2021Complaint
06 Dec 2021Complaint
Investigated allegations that a resident had multiple falls and that staffing was insufficient. Findings showed no clear evidence to verify the allegations.
02 Nov 2021Inspection
02 Nov 2021Inspection
Identified that a resident fall was not reported to licensing within 24 hours; no other health and safety hazards were noted.
Type B87211(a)(2)
06 Jul 2021Inspection
06 Jul 2021Inspection
Investigated a complaint of unlawful eviction and found eviction notices did not include required information, including LTCO contact details and correct back-due amounts.
Type B1569.682(a)(2)(A)
Type B1569.682(a)(2)(F)
21 May 2021Complaint
21 May 2021Complaint
Investigated the allegation of unlawful eviction and found insufficient information to verify it.
26 Oct 2020Inspection
26 Oct 2020Inspection
Confirmed the individual with criminal record clearance issues is not present, employed, or residing at the site, and the removal was completed after a telephonic check with the executive director.
20 Nov 2019Inspection
20 Nov 2019Inspection
Inspection found the facility to be in compliance with regulations, with no corrective actions needed.
Type B1569.682(a)(2)
28 Oct 2019Inspection
28 Oct 2019Inspection
Confirmed successful completion of COMP II by the applicant and new administrator, demonstrating understanding of key areas related to facility operation, staff qualifications, program policy, and application requirements.
28 Oct 2019Inspection
28 Oct 2019Inspection
Inspection of the facility found compliance with safety, maintenance, and operational requirements. All areas were observed to be clean, sanitary, and in good repair. Staff and resident records were reviewed and found to be complete.
07 Oct 2019Inspection
07 Oct 2019Inspection
Favorable inspection outcome with no violations found in the facility during the visit.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Melrose Gardens. The information above has not been verified or approved by the owner or operator. For exact information, please contact Melrose Gardens directly. There is no cost for this service. We are compensated by the community you select.
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