I feel well cared for by warm staff who greet me every day and make my days meaningful. My private space is clean and personalized, the foyer and communal areas are homey, the grounds are well kept, and dining is nicely designed, flexible, and delicious-the dietician and chef keep the menu fresh and nutritious. The activity calendar is engaging with frequent outings, staff encourage participation, and I feel safe and comfortable here.
Current/former resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.60·(5)
Overall rating
5
4
3
2
1
Care
5.0
Staff
5.0
Meals
5.0
Amenities
5.0
Value
4.6
Reviews written on Mirador
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Location
Melrose Villas is located at 823 N Poinsettia Pl, Los Angeles, CA, 90046.
About Melrose Villas
Melrose Villas sits in a quiet spot in Los Angeles and supports seniors with many types of care needs including independent living, assisted living, memory care for Alzheimer's and dementia, and even home care for those who want to stay at home but need a little help. The place has private suites and shared rooms, with each unit featuring fully furnished living spaces, private bathrooms, and kitchenettes, so folks get some choice and a feeling of home. Staff provide help with basic tasks like bathing, dressing, and medication, and there's always someone nearby, with trained staff around 24 hours daily and a nurse onsite for 12 to 16 hours each day, plus a 24-hour call system for added safety. Meals are carefully planned and cooked with quality ingredients, including organic food, and served restaurant-style, with help for those who need it and diets adjusted for special needs. Housekeeping, laundry, and linen services keep things tidy, while air-conditioning, cable, phone, and internet are available in the rooms.
People can take part in a range of activities-organized events, chair yoga, games, movie nights, musical groups, gardening, arts and crafts, story time, and book clubs, with social and mental wellness programs mixed in, so there's always something keeping minds and bodies active. Outdoor gardens, patios, a spa, fitness center, beauty salon, barber shop, a library, and game room all offer space to relax or be social. Melrose Villas runs transportation for outings or errands, and helps schedule rides when needed. Pets are sometimes allowed. The grounds are quiet and private but still close to what Los Angeles has to offer, and there's even space for events like gatherings and celebrations. The setting's peaceful with a versatile design for groups and families to visit.
The staff focus on offering warm, personal care, and the management team keeps an eye on licensing and safety standards. The "Get Started" program helps new residents feel at home. The community's received recognition for good care and happy residents, and keeps up to date with state regulations. Melrose Villas gives folks maintenance-free living without having to worry about chores or cooking, and offers different levels of care, so each person can find the support that fits.
People often ask...
Melrose Villas offers competitive pricing, with rates starting at a cost of $5,503 per month.
Melrose Villas offers assisted living and memory care.
There are 8 photos of Melrose Villas on Mirador.
The full address for this community is 823 N Poinsettia Pl, Los Angeles, CA 90046.
No, Melrose Villas does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Investigated the allegation that staff drank alcohol while on duty and yelled racial slurs. Concluded there is insufficient information to verify it.
11 May 2026Inspection
11 May 2026Inspection
Observed overall compliance with licensing requirements; no deficiencies cited.
11 May 2026Inspection
11 May 2026Inspection
Observed proper safety features, medication practices, and living arrangements during an unannounced annual visit. No deficiencies were cited.
11 May 2026Complaint
11 May 2026Complaint
Investigated the allegation that staff neglect caused a resident's hospitalization. Evidence showed no neglect and that osteomyelitis related to chronic medical conditions.
04 May 2026Complaint
04 May 2026Complaint
Investigated two allegations—staff not safeguarding residents' personal belongings and not providing outings—and found belongings were replenished and reimbursed, and outings were not limited by staff but affected by external construction restricting park access.
27 Apr 2026Complaint
27 Apr 2026Complaint
Identified bed bug presence in resident rooms and ongoing pest control efforts. The bed bug allegation was supported by evidence, while the insulin administration allegation was not supported.
Type B87303(a)
20 Apr 2026Complaint
20 Apr 2026Complaint
Investigated two allegations about medication administration and resident safety. Interviews and records were reviewed.
02 Apr 2026Complaint
02 Apr 2026Complaint
Investigated the allegation of improper eviction and found the eviction notice did not clearly state the specific reasons for eviction as required by regulations. The investigation noted the notice lacked measurable and verifiable information to support the eviction decision.
Type B87224(d)
28 Jan 2026Complaint
28 Jan 2026Complaint
Investigated the allegation that staff would not accept a resident back after discharge. Identified that a reassessment was not completed before denying the resident's return.
Type B87463(b)(b)
23 Jan 2026Inspection
23 Jan 2026Inspection
Confirmed a future change of ownership affecting multiple locations, including one that was under revocation; the prospective owner planned a stock acquisition, would notify residents with a 30-day notice, and submit an application.
23 Jan 2026Inspection
23 Jan 2026Inspection
Observed a pending change of ownership across multiple licensed sites, with one site under revocation awaiting a legal decision. A prospective owner planned to file a Community Care Licensing application and provide residents with a 30-day notice.
21 Jan 2026Complaint
21 Jan 2026Complaint
Found that a resident was moved between rooms without the required 30-day notice, and found no evidence that staff refused or delayed medication administration.
Type B87468.2(a)(16)(a)
15 Jan 2026Complaint
15 Jan 2026Complaint
Identified that hand washing soap was not available in the first-floor restroom, hindering residents' ability to wash hands.
Type B87307(a)(3)(D)
22 Dec 2025Inspection
22 Dec 2025Inspection
Investigated an incident involving a staff member allegedly violating a resident's personal rights and placed the staff on suspension pending an investigation.
18 Nov 2025Complaint
18 Nov 2025Complaint
Investigated a bed bug allegation and reviewed interviews and documents related to the incident.
21 Jul 2025Complaint
21 Jul 2025Complaint
Investigated allegations that a resident did not receive medical treatment after a burn injury, that mental health care was not arranged, and that cockroaches were present.
Type B87303(a)
Type B87468.1(a)(2)
20 Jun 2025Complaint
20 Jun 2025Complaint
Investigated pest-control concerns and found bedbugs and cockroach issues. Interviews and observations supported the presence of pests.
Type B80087(a)(1)
20 Jun 2025Complaint
20 Jun 2025Complaint
Investigated allegations of inoperable telephone service, insufficient cleanliness, and inadequate food service; findings showed phones and internet accessible, living areas clean, and meals balanced with vegetables, fruits, and meats.
30 May 2025Inspection
30 May 2025Inspection
Identified a lack of a full-time activities director to plan and conduct resident activities. There was no Activities Director since April 2024.
Type B87219(f)
29 May 2025Inspection
29 May 2025Inspection
Observed fire safety measures in place and common areas were clean and well-maintained. Some sections could not be completed due to time constraints.
20 May 2025Inspection
20 May 2025Inspection
Identified a deficiency due to one medication cart being unlocked and accessible to residents, creating an immediate health and safety risk.
Type A87465(h)(2)
Type A87465(h)
14 Apr 2025Inspection
14 Apr 2025Inspection
Identified failures to update resident reappraisals after medical changes and to report incidents to the licensing agency within seven days, including an incident where a resident's feet were burned.
Type B87463(a)
Type B87211(a)(1)A,B&D
10 Dec 2024Complaint
10 Dec 2024Complaint
Investigated the allegation that pests were not being addressed; records showed pest control treatments and new furnishings in treated rooms, and most residents reported no pest issues.
21 Jun 2024Inspection
21 Jun 2024Inspection
Identified deficiencies included absence of evacuation chairs at stairwells and multiple maintenance issues (burned-out bulbs, cracked mirrors, loose door handles) in several bedrooms.
Type BHSC1569.695(f)(1)
Type BCCR87303(a)
20 Jun 2024Inspection
20 Jun 2024Inspection
Observed that emergency exit routes were clear, required postings were current, and disaster drills were recently conducted. Cleanliness, room temperature, and safety measures appeared maintained, with some residents receiving hospice services.
17 Jun 2024Inspection
17 Jun 2024Inspection
Found conditions were clean and safety systems functional, with no immediate health and safety hazards identified. Resident and staff records appeared complete and secured.
30 Jan 2024Complaint
30 Jan 2024Complaint
Investigated the allegation that staff yelled at residents; interviews with staff and residents indicated no clear instances of staff yelling.
15 Nov 2023Complaint
15 Nov 2023Complaint
Investigated a restraint allegation, an inadequate supervision allegation, and a failure to provide timely medical attention. Found no evidence to support these concerns based on interviews and observations.
17 Oct 2023Complaint
17 Oct 2023Complaint
Identified a bed bug infestation in room 221A, with bugs on the walls and bed. Furnishings were replaced and linens washed, and pest control was planned.
Type B87303(a)
17 Oct 2023Complaint
17 Oct 2023Complaint
Investigated a wandering incident involving a resident with dementia and a concern about the kitchen hood exhaust. Found the resident was on the premises and the hood exhaust was functioning.
17 May 2023Complaint
17 May 2023Complaint
Investigated a complaint alleging insufficient staffing, inadequate supervision, residents smoking in non-smoking areas, operating beyond license terms, and poor maintenance. Observations and interviews indicated no health or safety hazards and no deficiencies cited.
17 May 2023Complaint
17 May 2023Complaint
Investigated two allegations about dignity in relationships and call button access; interviews and observations did not confirm either allegation and no health or safety hazards were found.
17 May 2023Complaint
17 May 2023Complaint
Investigated an allegation that a staff member sexually abused a resident; interviews with residents and staff did not reveal evidence to prove or disprove the claim.
17 May 2023Complaint
17 May 2023Complaint
Investigated a sexual abuse allegation involving a staff member and a resident; found there was not enough corroborating evidence to determine if the incident occurred.
17 May 2023Complaint
17 May 2023Complaint
Investigated two allegations of financial exploitation and lack of privacy during a phone call and found there wasn’t enough evidence to prove either.
17 May 2023Complaint
17 May 2023Complaint
Investigated six specific allegations; evidence did not confirm any violations and no health or safety hazards were observed.
05 Apr 2023Complaint
05 Apr 2023Complaint
Investigated the allegation that due to inadequate supervision a resident left unsupervised and exposed themselves and masturbated in public; found insufficient information to support the allegation.
28 Dec 2022Complaint
28 Dec 2022Complaint
Investigated allegations that staff financially abused a resident and did not provide privacy during a phone call; investigators found no reasonable basis for the complaint.
22 Aug 2022Complaint
22 Aug 2022Complaint
Investigated an allegation that a resident was given an improper 30-day eviction notice. Review found deficiencies in eviction procedures and failure to report to the licensing office.
Type B87224(f)
Type B1569.638
Type B1569.683
05 Aug 2022Inspection
05 Aug 2022Inspection
Identified failure to monitor a dementia resident, who left unassisted, creating an immediate health and safety risk; also found failure to meet the resident's needs as identified in the pre-admission appraisal.
Type A87705(j)(k)(8)
Type A87464(d)
05 Aug 2022Complaint
05 Aug 2022Complaint
Identified a strong odor of urine on the first floor linked to incontinent residents; staff were cleaning and linens were changed, but the odor remained.
Type B87625(b)(3)
Type B87625(d)
Type B87611
18 Apr 2022Complaint
18 Apr 2022Complaint
Found that the resident was relocated with approval and documentation; could not establish the relocation allegation due to insufficient evidence.
18 Apr 2022Inspection
18 Apr 2022Inspection
Observed clean living areas with proper safety features, secured medications, and adequate infection-control measures; no deficiencies cited.
16 Mar 2022Complaint
16 Mar 2022Complaint
Identified lack of adequate supervision and absence of planned activities for residents, with interviews indicating they were bored.
Type A87468.1(a)(2)
Type B87219(a)(1-6)
16 Mar 2022Inspection
16 Mar 2022Inspection
Observed infection control measures and safety practices in place, with PPE available, hand hygiene supplies, and masking; medications and first aid kit locked and inaccessible.
17 Feb 2022Complaint
17 Feb 2022Complaint
Investigated a complaint that a resident developed multiple pressure injuries while in care and that the resident was not adequately fed. The investigation found that a resident with stage 3-4 pressure injuries was admitted and retained without adequate medical treatment, while there was insufficient evidence to verify ongoing feeding concerns.
Type A87615(a)(1)
27 Dec 2021Inspection
27 Dec 2021Inspection
Investigated a missing resident incident; a resident was not in the building around 8:00 a.m., and further investigation was required.
03 Dec 2021Complaint
03 Dec 2021Complaint
Investigated an allegation that staff mishandled a resident's personal belongings; evidence did not support the allegation.
09 Oct 2021Complaint
09 Oct 2021Complaint
Investigated a complaint alleging a resident's dietary needs were not met, staff harassment, eviction threats, and lack of planned activities; findings showed the dietary plan followed a soft diet recommendation due to dentures, no harassment or eviction pressure was supported, and an activity calendar was in place with some residents participating.
09 Oct 2021Complaint
09 Oct 2021Complaint
Investigated the complaint and found the allegations unsubstantiated.
27 Jul 2021Complaint
27 Jul 2021Complaint
Investigated a complaint alleging disrepair in a resident's room, inadequate laundry services, and insufficient hygiene products; observations did not support these allegations.
16 Jun 2021Complaint
16 Jun 2021Complaint
Investigated a complaint alleging staff provided medical care to residents; concluded the allegation was unsubstantiated.
06 May 2021Inspection
06 May 2021Inspection
Identified front desk unattended with no staff to assist; residents in hallways without masks and COVID-19 procedures not followed. Dining area tables and floors not cleaned after breakfast.
Type B87411(a)
Type B87212(a)
Type B87303(a)
06 May 2021Complaint
06 May 2021Complaint
Investigated allegation that staff did not safeguard a resident's personal property; belongings were left outside unattended and not reviewed against an inventory when the resident moved out.
Type B87217(b)
26 Apr 2021Complaint
26 Apr 2021Complaint
Investigated two care allegations and found insufficient information to verify that staff failed to seek medical attention for a resident in a timely manner, and insufficient information to verify that staff did not follow a doctor's orders. The resident managed their own appointments, and no health or safety hazards were observed.
20 Apr 2021Complaint
20 Apr 2021Complaint
Observed that bedroom doors with self-closing hinges required force to open, impacting residents' safety and comfort.
Type B87468.1(a)(2)
18 Sept 2020Complaint
18 Sept 2020Complaint
Found Allegation 1 that staff did not keep the premises clean not supported; inspections found areas clean and passageways clear. Found Allegations 2, 3, and 4 not supported; smoking occurred outside during breaks with indoors restricted due to oxygen use, no rodents observed, and residents reported staff were respectful and did not yell.
14 Mar 2020Inspection
14 Mar 2020Inspection
Reviewed records and physical plant during unannounced visit. Few deficiencies noted in staff training and resident room accommodations; overall compliance observed in medication management, emergency preparedness, and safety measures.
Type B87411
Type B87212
Type B87303
11 Oct 2019Complaint
11 Oct 2019Complaint
Confirmed unavailability of prescribed medication due to insurance issue, resulting in disciplinary action against staff member.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Melrose Villas. The information above has not been verified or approved by the owner or operator. For exact information, please contact Melrose Villas directly. There is no cost for this service. We are compensated by the community you select.
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