I'm very pleased with this community - the staff are warm and genuinely caring, led by Luz Rose (and Teresa) who provide personalized care plans and go above and beyond. The facility is beautiful and homey, meals (including vegetarian options) are tasty, activities are varied, and management is responsive. My family feels my loved one is well cared for and happy here; overall a very strong choice with only minor room for improvement.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.08·(61)
Overall rating
5
4
3
2
1
Care
4.2
Staff
4.1
Meals
3.6
Amenities
3.3
Value
2.9
Pros
Compassionate, attentive caregiving staff
Accessible, hands-on director and leadership
Warm, welcoming resident atmosphere
Varied dining with vegetarian options
Skilled culinary team and appealing meals
Engaging activities program (art, music, fitness, clubs)
Elegant architecture and well-appointed interiors
Well-maintained exterior and common areas
Spacious rooms with balconies and views
Proactive medical coordination and care planning
Supportive admissions coordination and tour process
Responsive housekeeping and maintenance teams
Central Westwood location near UCLA and Beverly Hills
Cons
Inconsistent management communication and conduct
Inconsistent meal quality and menu variety
Inconsistent staffing and night-shift responsiveness
Intermittent cleanliness and sanitation issues
Limited wheelchair and roll-in shower accessibility
Outdated room fixtures and variable room maintenance
Constrained parking and entry access
High upfront deposits and additional fee structure
Uneven activity engagement and accessibility for less mobile residents
Inconsistent front-desk professionalism
Ventilation and interior air-quality concerns
Summary of reviews
The Plaza at Westwood Senior Living presents a mixed but informative profile for prospective residents and families. Many comments highlight strong personal care and an engaged, compassionate staff; specific leadership figures are frequently described as accessible and hands-on, and admissions coordination is often characterized as supportive. The community is noted for its elegant architecture, well-appointed common areas, and a central Westwood location convenient to UCLA and Beverly Hills. Rooms are described as spacious in many cases, with some units offering balconies and pleasant views.
Care quality is generally praised for its responsiveness, individualized attention, and proactive medical coordination. Families recount attentive caregivers, prompt communication about daily needs, and staff who go beyond basic expectations. However, there are recurring concerns about staffing consistency, particularly during overnight shifts, which families link to occasional delays in care or responsiveness. Overall, staffing appears caring and capable when present, but shift-to-shift variability is an operational risk to monitor.
Dining and activities are strengths for many residents: reviewers describe a skilled culinary team, varied menus with vegetarian options, and a lively activities calendar that includes art, music, fitness classes, clubs, and special events. At the same time, several comments indicate uneven meal quality and a desire for greater menu variety. Activity access also appears uneven—while there are numerous offerings, participation and engagement for less mobile or visually impaired residents are sometimes limited.
Facility condition and operations show contrasts. The building's exterior and communal dining areas are often described as attractive and well kept, but some rooms and interior corridors are characterized as dated, with window A/C units, older carpeting, or limited ventilation. Accessibility is a concern in certain units (limited roll-in shower access, general wheelchair limitations), and practical constraints such as narrow parking, no automatic entry, and additional fees (e.g., laundry, high upfront/non-refundable deposits) were noted. Management impressions vary widely: many praise an open-door, compassionate director and responsive management team, while others describe inconsistent communication style and professionalism from administrative or front-desk staff. Cleanliness and sanitation are similarly uneven across comments—some describe meticulous housekeeping, others note lapses in certain areas.
In sum, The Plaza at Westwood offers notable strengths in personalized caregiving, leadership engagement, appealing architecture, and a robust activities and dining program. Prospective residents should weigh those strengths against operational inconsistencies—particularly around staffing continuity, administrative communication, accessibility, and room-level condition—and clarify financial policies and accessibility options during the tour and intake process.
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Location
The Plaza at Westwood Senior Living is located at 2228 Westwood Blvd, Los Angeles, CA, 90064.
About The Plaza at Westwood Senior Living
The Plaza At Westwood Senior Living sits in the heart of Westwood, right near Beverly Hills, and welcomes older adults with a wide range of needs and interests. The 3-story building has studio suites with private bathrooms that have grab-bars for safety, comfortable carpeting, and big bright windows for natural light. Residents don't need to worry about cooking, cleaning, laundry, or maintenance because the staff takes care of all those chores, giving people more time to enjoy life, activities, and friends. The facility provides independent living, assisted living, and memory care for those with Alzheimer's or dementia, with care teams and CNAs ready 24/7. Care plans are tailored to each person, and staff treat everyone with respect and compassion. The Plaza At Westwood is pet-friendly, has modern design and updated amenities, and offers lots of cozy lounge areas for reading, cards, or visits.
People here enjoy three nutritious daily meals in an elegant dining room, with special diet options for conditions like diabetes or heart health, plus a hydration station and snack bar. The menu is made by professional chefs. There's an on-site library, a media and activity room, and high-speed internet and Spectrum cable in private rooms. Social, educational, and wellness activities fill the schedule, including lectures, arts and crafts, yoga in the garden, fitness classes, live music events every week, spiritual counseling, and group outings for shopping, dining, and fun around Los Angeles. The building is secure, with ample resident and guest parking, emergency pull cords for help, a concierge line, and modern tech for safety. Residents also have access to an in-house beauty salon, physical therapy and fitness center, walking paths, a patio with a fishpond, and on-site medical staff when needed.
Transportation is provided for appointments or outings, so getting around is simple. Housekeeping and linens are changed regularly, and maintenance needs get handled promptly. The Plaza At Westwood isn't owned by a big corporation, and many staff have worked there for years, often making the place feel familiar and comfortable. The overall aim is to give residents and their families peace of mind, a sense of community, and chances to keep their independence with the right amount of help. Options for all care needs are available, including support with bathing, dressing, and medication, plus memory care with research-based activities designed to stimulate and protect those with cognitive changes. Staff work to create a welcoming and respectful environment where everyone's differences are valued and daily life is filled with purpose, safety, and comfort, all in a location close to shops, parks, and entertainment. The license number for The Plaza At Westwood Senior Living is 198320197, and the logo says "Westwood Plaza."
People often ask...
The Plaza at Westwood Senior Living offers competitive pricing, with rates starting at a cost of $3,290 per month.
The Plaza at Westwood Senior Living offers independent living and assisted living.
There are 23 photos of The Plaza at Westwood Senior Living on Mirador.
The full address for this community is 2228 Westwood Blvd, Los Angeles, CA 90064.
No, The Plaza at Westwood Senior Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Observed overall compliance with licensing requirements and found no deficiencies.
07 May 2026Complaint
07 May 2026Complaint
Found adequate lighting throughout walkways and common areas, no ongoing disrepair, and residents received adequate portions of food.
20 Apr 2026Complaint
20 Apr 2026Complaint
Investigated two complaints—one about staff interfering with a resident's ability to do their own laundry and another about staff not treating a resident with dignity and respect. Evidence did not meet the preponderance of evidence standard.
27 Mar 2026Complaint
27 Mar 2026Complaint
Investigated a claim that staff illegally evicted a resident; the available evidence did not establish that the eviction occurred.
Type A1569.683(a)(4)
07 Jan 2026Complaint
07 Jan 2026Complaint
Investigated allegations that a resident sustained multiple pressure injuries due to staff care and that hygiene needs were not met. Findings indicated there wasn't enough evidence to prove the violations.
02 Dec 2025Complaint
02 Dec 2025Complaint
Investigated a claim that a resident was not properly supervised in the care setting. After reviewing records and interviewing staff and residents, no evidence supported the claim and no deficiencies were cited.
17 Oct 2025Complaint
17 Oct 2025Complaint
Investigated an allegation that staff did not address a resident's change in medical condition. The available evidence did not support the claim, and no deficiencies were cited.
29 Aug 2025Complaint
29 Aug 2025Complaint
Investigated allegations that staff did not accord dignity to a resident and that staff did not prevent harassment among residents. Evidence from interviews and records showed no proof the allegations occurred.
13 Aug 2025Complaint
13 Aug 2025Complaint
Investigated the allegation that a staff member physically abused a resident. Found no evidence to support the allegation.
16 Jul 2025Complaint
16 Jul 2025Complaint
Investigated the allegation that a staff member physically abused a resident. Interviews with residents and staff found no evidence of physical abuse.
18 Jun 2025Complaint
18 Jun 2025Complaint
Investigated two allegations regarding seating with a significant other and comments about a resident. Findings indicated no evidence to prove the allegations.
19 May 2025Complaint
19 May 2025Complaint
Investigated complaints; hot water in several resident rooms did not meet the required temperature range, while other allegations about staff behavior lacked supporting evidence.
Type B87303(e)(2)
19 May 2025Complaint
19 May 2025Complaint
Investigated three complaints: readmission after hospitalization, delays in incontinence care, and staff mistreatment of residents.
13 May 2025Complaint
13 May 2025Complaint
Investigated concerns that staff prevented a resident from sitting with a significant other and that staff made inappropriate comments; interviews and observations indicated the concerns were not supported.
27 Mar 2025Complaint
27 Mar 2025Complaint
Investigated eight allegations about resident care and safety. All eight were unsubstantiated.
27 Mar 2025Inspection
27 Mar 2025Inspection
Found no deficiencies cited and operations appeared in compliance.
17 Mar 2025Complaint
17 Mar 2025Complaint
Found no evidence to support the allegations about laundry, housekeeping, mail delivery, medical care, or maintenance. Observations and interviews indicated those services and repairs were being provided.
07 Mar 2025Complaint
07 Mar 2025Complaint
Investigated the allegation that staff did not accept a resident back into care after hospitalization and the allegation that staff attempted to administer medication by force.
Type B87224(a)(1-5)
13 Feb 2025Complaint
13 Feb 2025Complaint
Investigated a claim that staff stole a resident's money and personal belongings; interviews and records showed no evidence to support the claim.
25 Oct 2024Complaint
25 Oct 2024Complaint
Investigated the allegation that staff did not accept a resident back into care following hospitalization and the allegation that staff attempted to administer a resident’s medication by force; evidence did not establish the alleged violations.
30 May 2024Inspection
30 May 2024Inspection
Found no deficiencies noted during the one-year review. Safety systems, kitchen operations, and resident rooms appeared well maintained.
14 Mar 2024Complaint
14 Mar 2024Complaint
Investigated multiple allegations regarding resident belongings, staff conduct, room maintenance, emergency response, eviction, and documentation; found insufficient evidence to support any of the claims.
18 Jan 2024Complaint
18 Jan 2024Complaint
Investigated the allegation that staff did not keep resident rooms clean. Seven rooms inspected were observed to be clean and free of debris or hazards.
07 Oct 2023Complaint
07 Oct 2023Complaint
Investigated allegations that staff left residents in soiled diapers for an extended period, that a malodorous odor was present, that conditions were in disrepair, and that pests existed; found no evidence to support these allegations.
06 Oct 2023Inspection
06 Oct 2023Inspection
Investigated an incident involving a resident that was not reported to licensing, and eviction documentation was not corrected or resubmitted for department approval.
Type B87211(a)(1)(A-D)(b)
Type B87224(d)(1)(A-D)
06 Oct 2023Complaint
06 Oct 2023Complaint
Investigated four allegations about staff handling residents roughly, not treating them with dignity, locking a resident out of a room, and taking belongings; found no evidence to corroborate the claims.
27 Sept 2023Complaint
27 Sept 2023Complaint
Investigated two allegations: staff did not keep residents' rooms clean and staff did not treat residents with dignity or respect. Interviews and observations showed insufficient evidence to support either.
09 Aug 2023Complaint
09 Aug 2023Complaint
Found insufficient evidence to prove two allegations: staff disrespect toward residents and failure to meet residents' dietary needs.
30 May 2023Complaint
30 May 2023Complaint
Investigated allegations that staff injured a resident, made inappropriate comments to a resident, and did not assist in a timely manner; found insufficient evidence to corroborate them.
30 May 2023Complaint
30 May 2023Complaint
Investigated allegation that staff did not provide a comfortable and safe environment for a resident. Interviews with four staff and eight residents and records reviewed found no evidence of money loss, mistreatment, or restrictions on leaving and returning.
15 May 2023Inspection
15 May 2023Inspection
Observed no deficiencies. Found that safety, infection control, and resident care measures were maintained.
05 May 2023Complaint
05 May 2023Complaint
Investigated a complaint alleging staff did not treat residents with dignity and respect. Interviews indicated residents were treated with dignity and respect and felt safe and well cared for.
06 Apr 2023Complaint
06 Apr 2023Complaint
Investigated allegations of inadequate care and supervision, leaving a resident in urine after a fall, late medications, and unsanitary conditions; interviews and observations found no evidence to support these concerns.
28 Mar 2023Complaint
28 Mar 2023Complaint
Investigated the allegation that a certified administrator wasn't in place; records showed a valid administrator certificate and ongoing accessibility.
15 Feb 2023Complaint
15 Feb 2023Complaint
Investigated allegation that Covid-19 protocols were not followed; interviews and records showed adherence to mitigation measures.
15 Feb 2023Complaint
15 Feb 2023Complaint
Investigated the allegation that a certified administrator was not ensured; found the administrator held a valid certificate and was consistently on site.
11 Jan 2023Complaint
11 Jan 2023Complaint
Investigated the allegation that staff were not wearing masks; interviews and observations indicated masks were worn by staff, residents, and visitors.
29 Nov 2022Complaint
29 Nov 2022Complaint
Investigated two allegations that staff forced a resident to walk without needed assistance and confined the resident to bed; evidence did not prove the claims.
09 Nov 2022Complaint
09 Nov 2022Complaint
Found that the allegation of inadequate staffing to meet residents' needs and the allegation that documents were not provided to the resident's representative were unsubstantiated.
11 Aug 2022Complaint
11 Aug 2022Complaint
Investigated the allegation that medical information was mishandled and that physical therapy services were not provided. The findings showed no preponderance of evidence to support either allegation.
13 Jun 2022Complaint
13 Jun 2022Complaint
Investigated the allegation that staff did not follow COVID-19 procedures; no evidence supports this claim. Investigated the allegation that staff retaliated against residents; no evidence supports this claim.
23 May 2022Complaint
23 May 2022Complaint
Investigated an allegation that a resident was attacked by another resident on multiple occasions. The investigation found no preponderance of evidence that the alleged attacks occurred.
19 Apr 2021Inspection
19 Apr 2021Inspection
Identified a change of ownership for a 136-resident home serving seniors and those with dementia; pre-licensing completed with no deficiencies, and safety systems, living spaces, and equipment were found ready and compliant.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of The Plaza at Westwood Senior Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Plaza at Westwood Senior Living directly. There is no cost for this service. We are compensated by the community you select.
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