Empathy

    17312 Riva Ridge, Moreno Valley, CA 92555
    • Assisted Living

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    Location

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    Empathy is located at 17312 Riva Ridge, Moreno Valley, CA, 92555.

    About Empathy

    Empathy sits at 17312 Riva Ridge in Moreno Valley, California, and offers a small, home-like place for seniors who want help with daily tasks but still value their independence, and some folks find the size just right since the six-bed setup means you get a family feel rather than a big facility. The place covers different services, including assisted living, independent living, memory care, and even skilled nursing care, so people with all kinds of needs find support here, and you'll find both private and shared rooms, each with their own bathrooms for comfort. Staff help with things like personal care, housekeeping, activities of daily living, and medication, and meals are shared in a central dining spot while there's also support for group or individual activities, religious services, and transportation to appointments, which makes life a little smoother for folks living there. Empathy runs as a licensed adult care home, and it also provides access to services like home health, hospice, rehabilitation, dialysis, and mental health, with several programs and specialized care names like Empathy Adult Care, Guardian Angels Adult Residential Care, and Community Crossings, and it's known for its A+ rating from the Better Business Bureau. Established in 2018, Empathy also connects people to jobs and caregiver recruitment, and covers the Riverside area, including Moreno Valley, Redlands, San Jacinto, and nearby regions, while sticking to a simple, supportive, and clean home environment that fits seniors who want some help but prefer a quieter, more personal residential care home.

    People often ask...

    Empathy offers assisted living.

    The full address for this community is 17312 Riva Ridge, Moreno Valley, CA 92555.

    No, Empathy does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number331880508
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity6 residents
    LicenseeEMPATHY ELDERLY CARE CORP
    EffectiveJuly 19th, 2018
    View the official license record

    Inspection Reports

    6

    Reports

    1

    Type A Citations

    6

    Type B Citations

    1

    Complaints

    5

    Years

    04 May 2026Complaint
    Investigated an allegation that a resident did not receive medication as prescribed; records showed medication was held per medical orders due to low blood pressure.
    07 Jul 2025Inspection
    Identified that two staff members did not have TB test results available for review, creating a potential health risk to residents.
    • Type B87411(f)
    29 Jul 2024Inspection
    Found three deficiencies: lacking a 72-hour emergency plan with food and water, a torn exterior window screen, and an overdue fire extinguisher service.
    • Type A87203
    • Type B1569.695(a)(2)
    • Type B87303(c)
    28 Jul 2023Inspection
    Identified several deficiencies during an annual visit, including missing MAR entries with corrections for a resident, a staff member not associated with the site, and a soiled mattress in a resident's room.
    • Type B87355(e)(3)
    • Type B87307(a)(3)(C)
    • Type B87465(a)(4)
    22 Jul 2022Inspection
    Observed infection control measures in place, including a designated infection control lead, a COVID-19 plan, and a screening station, with no deficiencies cited.
    03 Jun 2021Inspection
    Observed COVID-19 infection control practices in place and a 30-day PPE supply, but staff had not been fit-tested for N95 masks.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Empathy. The information above has not been verified or approved by the owner or operator. For exact information, please contact Empathy directly. There is no cost for this service. We are compensated by the community you select.

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