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Amenities
Healthcare services
Accept incoming residents on hospice
Activities of daily living assistance
Administer insulin injections
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes care
Hospice waiver
Medication management
Mental wellness program
Rehabilitation program
Respite program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Same day assessments
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Internet
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Care with behavioral issues
Dementia waiver
Mild cognitive impairment
Parkinson's care
Specialized memory care programming
Transportation
Located close to restaurants
Located close to shopping centers
Transportation arrangement
Transportation arrangement (medical)
Transportation to doctors appointments
Common areas
Beauty salon
Dining room
Garden
Outdoor patio
Outdoor space
Pet friendly
Small library
Community services
Move-in coordination
Activities
Community-sponsored activities
Scheduled daily activities
Reviews
4.52·(126)
Overall rating
5
4
3
2
1
Care
4.6
Staff
4.6
Meals
4.0
Amenities
3.9
Value
3.5
Pros
Compassionate, attentive caregiving staff
24-hour nursing and caregiver presence
Home-like cottage layout and family atmosphere
Well-maintained grounds and gardens
Proximity to hospital and quick hospital access
Scheduled transportation and shuttle service
Robust activities schedule and regular outings
Memory-care programming and skilled-nursing access
Onsite salon and personal-care services
Private rooms with en-suite bathrooms available
Clean, tidy, and well-kept interiors
Personalized admission guidance and care planning
Hospice and end-of-life care support
Intergenerational programs and community engagement
Home-style meal service with dietary accommodations
Long-term staff continuity in many units
Routine family communication and status updates
Perceived good value for level of care
Cons
Small room footprints and limited private space
Staffing instability and occasional turnover
Inconsistent assistance with feeding and personal care
Asset-management and laundry-tracking weaknesses
Variability in meal taste and menu sophistication
Activity programming not fully adapted for higher-dependency residents
Occasional lapses in bathroom/unit cleaning standards
Unclear point-of-contact and family-communication processes
Higher cost for some units relative to local market
Staff conduct and contractor behavior
Summary of reviews
Integrated Care Communities receives consistently positive feedback for its caregiving model, which many families describe as compassionate, attentive, and family-oriented. Reviewers commonly praise the presence of 24-hour nursing and caregiver coverage, routine updates to families, and staff members who go beyond basic duties to assist with bathing, dressing, feeding, medication management, and medical appointments. The facility's hospice support and connections to skilled nursing and hospital services are cited as important strengths for residents with advancing needs.
Dining and activities are prominent features of resident life. The community offers home-style meal service with accommodations for dietary needs, onsite salon services, and regular transportation for outings such as lunches and casino trips. Activities programs are varied—games, bingo, exercise, arts and crafts, church services, and intergenerational interactions with a neighboring daycare are commonly noted—and many families appreciate regular scheduled outings and an active calendar. That said, some families find meal quality and menu sophistication uneven, and activity programming may be more focused on residents who are ambulatory rather than those with higher-dependency needs.
The physical campus and amenities support the home-like experience: multiple single-story cottages, private rooms with en-suite bathrooms in many units, kitchenettes, porches, and well-kept courtyards and gardens. Proximity to hospital services and convenient transportation options (including free shuttles and doctor-appointment transport) are practical advantages. Conversely, room size and layout are recurring operational limitations—some rooms are described as small or crowded, and shared-room configurations reduce privacy for certain residents.
Operational patterns include reliable family communication and individualized admissions guidance, which many families find helpful during placement. Management responsiveness and long-term staff continuity are strengths in numerous accounts. At the same time, reviewers identified operational weaknesses that prospective families should consider: intermittent staffing instability or turnover, inconsistent assistance with feeding and personal care at times, asset-management issues such as clothing mix-ups, and occasional lapses in unit-level cleaning. Several families also noted unclear points of contact for questions and paperwork, which can complicate coordination of care. A small portion of feedback raised concerns about staff or contractor conduct; those are individualized but worth discussing with administration during the tour and intake process.
Overall, Integrated Care Communities presents as a well-regarded, cottage-style assisted living option with strong relational caregiving, active programming, and practical links to medical services. Prospective residents and families should weigh the facility's strengths in staff warmth, activities, and medical access against limitations in room size, occasional operational inconsistencies, and potential additional cost for certain units. Visiting in person, asking about staffing ratios, laundry/asset protocols, cleaning schedules, and how activity programming is adapted for higher-acuity residents will help determine whether this community is the right fit for a given individual's needs.
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Location
Integrated Care Communities is located at 14315 Nason St, Moreno Valley, CA, 92555.
About Integrated Care Communities
Integrated Care Communities - B1 is dedicated to providing comprehensive support and compassionate care for both residents and their families. The staff at this care home understands the significant strain that caregiving can create within families, and their focus is on restoring dignity and independence to those they serve. By taking over the more physically and emotionally demanding aspects of care, Integrated Care Communities allows family relationships to heal and thrive again, enabling family members to enjoy precious time together instead of being overwhelmed by relentless caregiving tasks.
The organization is known for its warm, empathetic environment, where the needs of each resident are balanced with the desire to maintain their independence and dignity. The professional caregivers at Integrated Care Communities are skilled at making new residents feel comfortable and respected, regardless of their personality or previous lifestyle. Families find peace of mind knowing their loved ones are in the hands of attentive and gentle caregivers who genuinely care about their wellbeing and provide not only practical support but also emotional encouragement.
Enrichment is an important aspect of daily living at Integrated Care Communities - B1. Pet therapy programs are a beloved feature, offering emotional and social benefits that have a measurable positive impact on residents' well-being. The facility recognizes the importance of non-invasive, therapeutic approaches such as aromatherapy, which are especially valuable for those dealing with memory challenges and cognitive changes. Memory care is a significant focus, ensuring that individuals with Alzheimer’s disease and other forms of dementia receive specialized support tailored to their unique needs and circumstances.
The care home keeps pace with the rapidly evolving landscape of assisted living, integrating new technologies to enhance safety and the overall living experience for residents. This commitment to innovation allows residents of Integrated Care Communities - B1 to enjoy not only a secure environment but also one that fosters engagement, comfort, and personal growth. With the leadership of Board President Phillip C. Saucedo, the community is guided by a sense of compassion and a forward-thinking vision, ensuring that every resident enjoys a higher quality of life and that their families find much-needed relief and renewal.
People often ask...
Integrated Care Communities offers competitive pricing, with rates starting at a cost of $4,899 per month.
Integrated Care Communities offers assisted living, memory care, and board and care.
There are 27 photos of Integrated Care Communities on Mirador.
The full address for this community is 14315 Nason St, Moreno Valley, CA 92555.
No, Integrated Care Communities does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Investigated an allegation of staff injuring a resident; found insufficient evidence to prove or disprove the incident, and no deficiencies were cited.
05 Nov 2025Inspection
05 Nov 2025Inspection
Observed adequate supervision, functioning safety systems, secure medication storage, and compliant staff and resident records.
03 Nov 2025Inspection
03 Nov 2025Inspection
Observed no health and safety concerns and no deficiencies were issued.
31 Oct 2025Inspection
31 Oct 2025Inspection
Observed adequate safety features, locked medications, sufficient food, and up-to-date staff and resident records. No immediate health or safety hazards were identified.
28 Oct 2025Inspection
28 Oct 2025Inspection
Observed adequate staffing, secure medication storage, clean premises, and functioning safety systems, with disaster preparedness and infection control measures meeting requirements.
24 Oct 2025Inspection
24 Oct 2025Inspection
Observed adequate staff supervision and safety measures; occupancy at 15 of 20 licensed, with clean conditions, functioning safety equipment, and infection control measures in place.
15 Oct 2025Complaint
15 Oct 2025Complaint
Investigated allegation that staff did not treat a resident with respect; interviews indicated staff were respectful and no mistreatment was observed.
02 Oct 2025Complaint
02 Oct 2025Complaint
Investigated allegations that a resident's medications were not supplied, not administered as prescribed, and that the responsible party was not informed.
01 Oct 2025Complaint
01 Oct 2025Complaint
Investigated a claim that a resident did not receive medications as prescribed; MAR records showed all medications were administered on time, and interviews indicated medications were dispensed as prescribed.
10 Jan 2025Inspection
10 Jan 2025Inspection
Observed three staff per shift, no immediate health or safety concerns, and adequate food, medications, and cleanliness; generator used due to a power outage.
10 Jan 2025Inspection
10 Jan 2025Inspection
Found no immediate health or safety concerns during the visit; staffing levels, food supplies, and medications were adequate and secured.
10 Jan 2025Inspection
10 Jan 2025Inspection
Observed no immediate health or safety concerns, with sufficient food, medications secured, and clean conditions.
10 Jan 2025Inspection
10 Jan 2025Inspection
Observed no immediate health and safety issues and found sufficient food, medications secured, and adequate staffing.
03 Dec 2024Inspection
03 Dec 2024Inspection
Identified a chain and lock on the only emergency exit, creating a fire safety risk; noted deficiencies in staff training, including missing postural support and restricted health training, and insufficient hospice training hours.
Type ACCR87203
Type BHSC1569.625(b)(2)
Type BHSC1569.626
Type BHSC1569.696
27 Nov 2024Inspection
27 Nov 2024Inspection
Identified noncompliance with procedures for assisting residents with PRN medications, with three of six residents missing at least one morning dose.
Type A87465(b)
27 Nov 2024Inspection
27 Nov 2024Inspection
Observed adequate staff supervision, secure medication storage, and up-to-date records with no deficiencies cited.
25 Nov 2024Inspection
25 Nov 2024Inspection
Identified an incident in which a staff member hugged a resident who was upset after moving; further review is needed. No health and safety concerns were observed during the visit.
22 Nov 2024Inspection
22 Nov 2024Inspection
Observed kitchen areas with good quality food, proper storage at appropriate temperatures, and clean conditions. Modified diets were provided to residents, administrator was not available, and another visit was planned to complete the annual review.
21 Nov 2024Inspection
21 Nov 2024Inspection
Identified overall compliance across infection control, building safety, medication handling, and staff/resident records during a routine annual visit; no deficiencies were cited.
05 Nov 2024Inspection
05 Nov 2024Inspection
Investigated an alleged sexual assault involving a staff member touching a resident's private area on two occasions. Interviews and records were reviewed, and more information was needed to reach a conclusion.
07 Oct 2024Complaint
07 Oct 2024Complaint
Found the eviction allegation unfounded after interviews and records review.
06 Aug 2024Complaint
06 Aug 2024Complaint
Investigated medication-related concerns; one allegation about not refilling a prescription on time was unfounded, and another about keeping an accurate medical log was unsubstantiated.
18 Jul 2024Inspection
18 Jul 2024Inspection
Investigated an allegation that staff yelled at a resident and did not answer the call system.
18 Jul 2024Complaint
18 Jul 2024Complaint
Investigated and found that the allegation could not have happened because the resident never resided at the referenced site.
08 Jul 2024Inspection
08 Jul 2024Inspection
Investigated an alleged incident of abuse involving a staff member and a resident; no immediate health and safety concerns were observed.
16 Nov 2023Inspection
16 Nov 2023Inspection
Observed overall conditions were in good repair and safe for residents; no deficiencies were cited.
16 Nov 2023Inspection
16 Nov 2023Inspection
Observed the home in good repair and operating within approved capacity, with unobstructed passageways, clean bathrooms and bedrooms, adequate food supplies, and proper medication storage.
16 Nov 2023Inspection
16 Nov 2023Inspection
Found the site in good repair with safe conditions and adequate food supplies. Confirmed medication storage was secure and resident accommodations were appropriate; no deficiencies were found.
13 Nov 2023Inspection
13 Nov 2023Inspection
Observed overall conditions were in good repair, with adequate safety features, supplies, and documentation; no deficiencies were cited.
22 Mar 2023Inspection
22 Mar 2023Inspection
Investigated an allegation that a staff member pushed a resident, resulting in injuries. Reviewed interviews, records, and surveillance video.
22 Mar 2023Complaint
22 Mar 2023Complaint
Investigated an allegation that a staff member pushed a resident, resulting in injuries. The investigation noted a fall occurred with the resident and staff denied pushing.
16 Mar 2023Complaint
16 Mar 2023Complaint
Investigated a staff neglect allegation related to a resident with a pressure injury; found insufficient evidence to prove neglect.
15 Dec 2022Complaint
15 Dec 2022Complaint
Investigated the allegation that staff neglected a resident; evidence showed staff responded promptly when called and attended to the resident before emergency services were contacted.
23 Nov 2022Complaint
23 Nov 2022Complaint
Investigated the allegation that staff handled a resident in a rough manner resulting in bruising.
14 Nov 2022Inspection
14 Nov 2022Inspection
Observed infection control measures in place with no COVID-19 cases; staff and residents were aware of vaccination procedures, and an infection control lead tracked cases and maintained PPE and cleaning supplies.
14 Nov 2022Inspection
14 Nov 2022Inspection
Observed adequate infection control practices, including PPE availability, hand hygiene supplies, and cleaning provisions, with a designated lead tracking cases; no COVID-19 cases were present.
08 Nov 2022Inspection
08 Nov 2022Inspection
Observed infection control measures were in place with adequate PPE and supplies, and there were no COVID-19 cases while vaccination coverage was complete among residents and staff.
02 Nov 2022Inspection
02 Nov 2022Inspection
Observed infection control measures in place, including a designated lead tracking cases and maintaining PPE and cleaning supplies; all residents and staff were vaccinated.
06 Jun 2022Complaint
06 Jun 2022Complaint
Investigated an allegation that a resident suffered falls while receiving care. Interviews and documentation indicated the resident was checked during the night and 911 was called after the resident reported back pain.
09 Nov 2021Inspection
09 Nov 2021Inspection
Observed an unlocked cabinet containing centrally stored medications, creating a safety risk. PPE supplies were not sufficient for a 30-day period and staff had not been fit tested for N95 masks.
Type A87465(h)(2)
09 Nov 2021Inspection
09 Nov 2021Inspection
Identified insufficient hygiene items in three bathrooms (soap, towels, sanitizer) and lack of lids on trash cans, and noted PPE supplies were not a 30-day stock and staff had not been fit-tested for N95 masks.
Type B87307(a)(3)(D)
09 Nov 2021Inspection
09 Nov 2021Inspection
Investigated an incident in which a memory care resident left the premises unobserved, and staff did not hear the back yard gate alarm while assisting other residents.
20 Sept 2021Complaint
20 Sept 2021Complaint
Investigated an allegation that a resident developed worsening pressure injuries because staff did not inform hospice and did not follow the physician's treatment orders. The investigation included interviews and record reviews.
Type A87411(a)
08 Jul 2021Inspection
08 Jul 2021Inspection
Observed no health or safety concerns during an unannounced case management visit after a resident's death, with staff interviewed, records reviewed, and a tour of the residence conducted.
20 Dec 2019Inspection
20 Dec 2019Inspection
Confirmed deficiencies in various areas, including staff certification, resident record updates, and medication storage, resulting in civil penalties.
10 Dec 2019Inspection
10 Dec 2019Inspection
Identified deficiencies in various areas of the facility, including issues with resident care, record-keeping, food storage, personnel clearance, and medication storage.
Type A87411(a)
27 Nov 2019Inspection
27 Nov 2019Inspection
Identified deficiencies in food storage and kitchen cleanliness during an inspection by Licensing Program Analyst. SubLObjectCivil penalties issued for unauthorized staff member without clearances.
Type A87465(h)(2)
21 Nov 2019Inspection
21 Nov 2019Inspection
Reviewed seven resident records, confirming completeness with required documentation. Additional areas to be inspected on a future visit.
21 Nov 2019Inspection
21 Nov 2019Inspection
Identified deficiencies in resident care, medication management, and facility maintenance during an inspection.
20 Nov 2019Inspection
20 Nov 2019Inspection
Found deficiencies and staff violations during an inspection, resulting in civil penalties.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Integrated Care Communities. The information above has not been verified or approved by the owner or operator. For exact information, please contact Integrated Care Communities directly. There is no cost for this service. We are compensated by the community you select.
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