My mom lived here six years and the caregiving-especially Amanda-was compassionate, professional and went above and beyond. Clean, home-like cottages with tasty meals/snacks, regular activities and outings, reliable transportation and 24-hour care gave our family real peace of mind; I'm very satisfied and would recommend it.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Accept incoming residents on hospice
Activities of daily living assistance
Administer insulin injections
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes care
Hospice waiver
Medication management
Mental wellness program
Rehabilitation program
Respite program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Same day assessments
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Internet
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Care with behavioral issues
Dementia waiver
Mild cognitive impairment
Parkinson's care
Specialized memory care programming
Transportation
Located close to restaurants
Located close to shopping centers
Transportation arrangement
Transportation arrangement (medical)
Transportation to doctors appointments
Common areas
Beauty salon
Dining room
Garden
Outdoor patio
Outdoor space
Pet friendly
Small library
Community services
Move-in coordination
Activities
Community-sponsored activities
Scheduled daily activities
Reviews
4.55·(125)
Overall rating
5
4
3
2
1
Care
4.6
Staff
4.6
Meals
4.0
Amenities
3.9
Value
3.7
Pros
Compassionate, attentive caregiving staff
24-hour nursing and caregiver availability
Memory-care specialization with cottage-style homes
Engaging daily activities and regular outings
On-site salon and personal care services
Home-style meal program with dietary accommodations
Transportation and shuttle services to appointments
Proximity to hospital and medical facilities
Clean, well-maintained grounds, patios, and gardens
Private rooms with private bathrooms available
Strong family-style atmosphere and long-term staff continuity
Hospice and end-of-life care support
Cons
Inconsistent caregiver staffing and turnover
Small or crowded resident rooms and shared-room constraints
Variable assistance with feeding and bathing
Occasional cleanliness and laundry-management issues
Administrative and documentation clarity gaps
Activity programming sometimes not adapted for higher-dependency residents
Pricing perceived as high for some residents
Physical-layout limitations that reduce usable social space
Summary of reviews
Integrated Care Communities is consistently described as a home-like, cottage-style assisted living and memory-care provider with an emphasis on attentive, family-oriented caregiving. Reviewers commonly highlight warm, compassionate staff and 24-hour caregiver and nursing availability; many families point to long-term staff continuity and an approachable management team as contributors to a smooth transition and ongoing peace of mind. Clinical supports such as on-site nursing, medication management, hospice options, and proximity to a hospital are cited as strengths that support residents with escalating care needs.
Dining is framed as home-style and comforting: many reviewers appreciate daily meals, accessible dining spaces, and flexibility for dietary accommodations. A number of families find the food excellent and appetizing, while others describe it as plain or not particularly gourmet. Transportation and logistics are well supported with shuttle services, free transport to appointments, and organized outings (including lunches and casino trips) that contribute to social engagement and access to off-site care.
Activity programming is an emphasized component of the community model. There are frequent references to twice-daily activities, chair exercise, memory-focused games, arts and crafts, church services, and regular outings. The campus’ integration with a neighboring daycare and use of outdoor gardens and patios are described as positive stimulants for residents. That said, programming appears to be more effective for ambulatory or moderately independent residents; activity offerings may be less engaging for those with higher-dependency needs unless staff provide tailored one-on-one engagement.
Facility features receive positive marks for cleanliness of common areas, well-kept grounds, porch/patio access, and private-room options with private baths. The campus layout—four single-story cottages and family-style houses—supports smaller, more intimate households, but several families noted that some rooms and shared spaces are small or feel crowded. Physical layout items such as U-shaped room designs and tight social areas were raised as limiting factors for resident movement and socializing.
Operational caveats surfaced repeatedly. Staffing inconsistencies and turnover sometimes produce variability in routine tasks (for example, feeding and bathing assistance), and a few reviewers described lapses in laundry handling or misplaced personal items, which suggests opportunities to strengthen inventory and handoff processes. Administrative clarity around paperwork, pricing, and incident follow-up also appears uneven across families; while many praised accessible admissions help and placement guidance, others requested clearer documentation and more consistent communication. A limited number of serious individual claims — including allegations involving a driver and concerns following a resident’s death — were mentioned; these appear to be isolated but warrant due diligence by prospective families.
Overall, Integrated Care Communities presents as a caring, medically supported assisted-living and memory-care model with a strong emphasis on home-like living, activities, and family communication. For prospective residents and families, the primary trade-offs are room size and occasional operational inconsistencies versus the consistent strengths of attentive staff, medical access, and an active social program. Families seeking a cottage-style, relationship-driven environment with on-site nursing and regular outings will likely find this community a good fit, while those prioritizing larger private apartments, guaranteed consistency in hands-on assistance, or lower price points should probe staffing patterns, room dimensions, and administrative processes during a tour and contract review.
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Location
Integrated Care Communities is located at 14315 Nason St, Moreno Valley, CA, 92555.
About Integrated Care Communities
Integrated Care Communities - B1 is dedicated to providing comprehensive support and compassionate care for both residents and their families. The staff at this care home understands the significant strain that caregiving can create within families, and their focus is on restoring dignity and independence to those they serve. By taking over the more physically and emotionally demanding aspects of care, Integrated Care Communities allows family relationships to heal and thrive again, enabling family members to enjoy precious time together instead of being overwhelmed by relentless caregiving tasks.
The organization is known for its warm, empathetic environment, where the needs of each resident are balanced with the desire to maintain their independence and dignity. The professional caregivers at Integrated Care Communities are skilled at making new residents feel comfortable and respected, regardless of their personality or previous lifestyle. Families find peace of mind knowing their loved ones are in the hands of attentive and gentle caregivers who genuinely care about their wellbeing and provide not only practical support but also emotional encouragement.
Enrichment is an important aspect of daily living at Integrated Care Communities - B1. Pet therapy programs are a beloved feature, offering emotional and social benefits that have a measurable positive impact on residents' well-being. The facility recognizes the importance of non-invasive, therapeutic approaches such as aromatherapy, which are especially valuable for those dealing with memory challenges and cognitive changes. Memory care is a significant focus, ensuring that individuals with Alzheimer’s disease and other forms of dementia receive specialized support tailored to their unique needs and circumstances.
The care home keeps pace with the rapidly evolving landscape of assisted living, integrating new technologies to enhance safety and the overall living experience for residents. This commitment to innovation allows residents of Integrated Care Communities - B1 to enjoy not only a secure environment but also one that fosters engagement, comfort, and personal growth. With the leadership of Board President Phillip C. Saucedo, the community is guided by a sense of compassion and a forward-thinking vision, ensuring that every resident enjoys a higher quality of life and that their families find much-needed relief and renewal.
People often ask...
Integrated Care Communities offers competitive pricing, with rates starting at a cost of $4,899 per month.
Integrated Care Communities offers assisted living, memory care, and board and care.
There are 45 photos of Integrated Care Communities on Mirador.
The full address for this community is 14315 Nason St, Moreno Valley, CA 92555.
No, Integrated Care Communities does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Investigated an allegation of staff injuring a resident; found insufficient evidence to prove or disprove the incident, and no deficiencies were cited.
05 Nov 2025Inspection
05 Nov 2025Inspection
Observed adequate supervision, functioning safety systems, secure medication storage, and compliant staff and resident records.
03 Nov 2025Inspection
03 Nov 2025Inspection
Observed no health and safety concerns and no deficiencies were issued.
31 Oct 2025Inspection
31 Oct 2025Inspection
Observed adequate safety features, locked medications, sufficient food, and up-to-date staff and resident records. No immediate health or safety hazards were identified.
28 Oct 2025Inspection
28 Oct 2025Inspection
Observed adequate staffing, secure medication storage, clean premises, and functioning safety systems, with disaster preparedness and infection control measures meeting requirements.
24 Oct 2025Inspection
24 Oct 2025Inspection
Observed adequate staff supervision and safety measures; occupancy at 15 of 20 licensed, with clean conditions, functioning safety equipment, and infection control measures in place.
15 Oct 2025Complaint
15 Oct 2025Complaint
Investigated allegation that staff did not treat a resident with respect; interviews indicated staff were respectful and no mistreatment was observed.
02 Oct 2025Complaint
02 Oct 2025Complaint
Investigated allegations that a resident's medications were not supplied, not administered as prescribed, and that the responsible party was not informed.
01 Oct 2025Complaint
01 Oct 2025Complaint
Investigated a claim that a resident did not receive medications as prescribed; MAR records showed all medications were administered on time, and interviews indicated medications were dispensed as prescribed.
10 Jan 2025Inspection
10 Jan 2025Inspection
Observed no immediate health and safety issues and found sufficient food, medications secured, and adequate staffing.
10 Jan 2025Inspection
10 Jan 2025Inspection
Found no immediate health or safety concerns during the visit; staffing levels, food supplies, and medications were adequate and secured.
10 Jan 2025Inspection
10 Jan 2025Inspection
Observed no immediate health or safety concerns, with sufficient food, medications secured, and clean conditions.
10 Jan 2025Inspection
10 Jan 2025Inspection
Observed three staff per shift, no immediate health or safety concerns, and adequate food, medications, and cleanliness; generator used due to a power outage.
03 Dec 2024Inspection
03 Dec 2024Inspection
Identified a chain and lock on the only emergency exit, creating a fire safety risk; noted deficiencies in staff training, including missing postural support and restricted health training, and insufficient hospice training hours.
Type ACCR87203
Type BHSC1569.625(b)(2)
Type BHSC1569.626
Type BHSC1569.696
27 Nov 2024Inspection
27 Nov 2024Inspection
Identified noncompliance with procedures for assisting residents with PRN medications, with three of six residents missing at least one morning dose.
Type A87465(b)
27 Nov 2024Inspection
27 Nov 2024Inspection
Observed adequate staff supervision, secure medication storage, and up-to-date records with no deficiencies cited.
25 Nov 2024Inspection
25 Nov 2024Inspection
Identified an incident in which a staff member hugged a resident who was upset after moving; further review is needed. No health and safety concerns were observed during the visit.
22 Nov 2024Inspection
22 Nov 2024Inspection
Observed kitchen areas with good quality food, proper storage at appropriate temperatures, and clean conditions. Modified diets were provided to residents, administrator was not available, and another visit was planned to complete the annual review.
21 Nov 2024Inspection
21 Nov 2024Inspection
Identified overall compliance across infection control, building safety, medication handling, and staff/resident records during a routine annual visit; no deficiencies were cited.
05 Nov 2024Inspection
05 Nov 2024Inspection
Investigated an alleged sexual assault involving a staff member touching a resident's private area on two occasions. Interviews and records were reviewed, and more information was needed to reach a conclusion.
07 Oct 2024Complaint
07 Oct 2024Complaint
Found the eviction allegation unfounded after interviews and records review.
06 Aug 2024Complaint
06 Aug 2024Complaint
Investigated medication-related concerns; one allegation about not refilling a prescription on time was unfounded, and another about keeping an accurate medical log was unsubstantiated.
18 Jul 2024Inspection
18 Jul 2024Inspection
Investigated an allegation that staff yelled at a resident and did not answer the call system.
18 Jul 2024Complaint
18 Jul 2024Complaint
Investigated and found that the allegation could not have happened because the resident never resided at the referenced site.
08 Jul 2024Inspection
08 Jul 2024Inspection
Investigated an alleged incident of abuse involving a staff member and a resident; no immediate health and safety concerns were observed.
16 Nov 2023Inspection
16 Nov 2023Inspection
Found the site in good repair with safe conditions and adequate food supplies. Confirmed medication storage was secure and resident accommodations were appropriate; no deficiencies were found.
16 Nov 2023Inspection
16 Nov 2023Inspection
Observed the home in good repair and operating within approved capacity, with unobstructed passageways, clean bathrooms and bedrooms, adequate food supplies, and proper medication storage.
16 Nov 2023Inspection
16 Nov 2023Inspection
Observed overall conditions were in good repair and safe for residents; no deficiencies were cited.
13 Nov 2023Inspection
13 Nov 2023Inspection
Observed overall conditions were in good repair, with adequate safety features, supplies, and documentation; no deficiencies were cited.
22 Mar 2023Inspection
22 Mar 2023Inspection
Investigated an allegation that a staff member pushed a resident, resulting in injuries. Reviewed interviews, records, and surveillance video.
22 Mar 2023Complaint
22 Mar 2023Complaint
Investigated an allegation that a staff member pushed a resident, resulting in injuries. The investigation noted a fall occurred with the resident and staff denied pushing.
16 Mar 2023Complaint
16 Mar 2023Complaint
Investigated a staff neglect allegation related to a resident with a pressure injury; found insufficient evidence to prove neglect.
15 Dec 2022Complaint
15 Dec 2022Complaint
Investigated the allegation that staff neglected a resident; evidence showed staff responded promptly when called and attended to the resident before emergency services were contacted.
23 Nov 2022Complaint
23 Nov 2022Complaint
Investigated the allegation that staff handled a resident in a rough manner resulting in bruising.
14 Nov 2022Inspection
14 Nov 2022Inspection
Observed adequate infection control practices, including PPE availability, hand hygiene supplies, and cleaning provisions, with a designated lead tracking cases; no COVID-19 cases were present.
14 Nov 2022Inspection
14 Nov 2022Inspection
Observed infection control measures in place with no COVID-19 cases; staff and residents were aware of vaccination procedures, and an infection control lead tracked cases and maintained PPE and cleaning supplies.
08 Nov 2022Inspection
08 Nov 2022Inspection
Observed infection control measures were in place with adequate PPE and supplies, and there were no COVID-19 cases while vaccination coverage was complete among residents and staff.
02 Nov 2022Inspection
02 Nov 2022Inspection
Observed infection control measures in place, including a designated lead tracking cases and maintaining PPE and cleaning supplies; all residents and staff were vaccinated.
06 Jun 2022Complaint
06 Jun 2022Complaint
Investigated an allegation that a resident suffered falls while receiving care. Interviews and documentation indicated the resident was checked during the night and 911 was called after the resident reported back pain.
09 Nov 2021Inspection
09 Nov 2021Inspection
Observed an unlocked cabinet containing centrally stored medications, creating a safety risk. PPE supplies were not sufficient for a 30-day period and staff had not been fit tested for N95 masks.
Type A87465(h)(2)
09 Nov 2021Inspection
09 Nov 2021Inspection
Identified insufficient hygiene items in three bathrooms (soap, towels, sanitizer) and lack of lids on trash cans, and noted PPE supplies were not a 30-day stock and staff had not been fit-tested for N95 masks.
Type B87307(a)(3)(D)
09 Nov 2021Inspection
09 Nov 2021Inspection
Investigated an incident in which a memory care resident left the premises unobserved, and staff did not hear the back yard gate alarm while assisting other residents.
20 Sept 2021Complaint
20 Sept 2021Complaint
Investigated an allegation that a resident developed worsening pressure injuries because staff did not inform hospice and did not follow the physician's treatment orders. The investigation included interviews and record reviews.
Type A87411(a)
08 Jul 2021Inspection
08 Jul 2021Inspection
Observed no health or safety concerns during an unannounced case management visit after a resident's death, with staff interviewed, records reviewed, and a tour of the residence conducted.
20 Dec 2019Inspection
20 Dec 2019Inspection
Confirmed deficiencies in various areas, including staff certification, resident record updates, and medication storage, resulting in civil penalties.
10 Dec 2019Inspection
10 Dec 2019Inspection
Identified deficiencies in various areas of the facility, including issues with resident care, record-keeping, food storage, personnel clearance, and medication storage.
Type A87411(a)
27 Nov 2019Inspection
27 Nov 2019Inspection
Identified deficiencies in food storage and kitchen cleanliness during an inspection by Licensing Program Analyst. SubLObjectCivil penalties issued for unauthorized staff member without clearances.
Type A87465(h)(2)
21 Nov 2019Inspection
21 Nov 2019Inspection
Reviewed seven resident records, confirming completeness with required documentation. Additional areas to be inspected on a future visit.
21 Nov 2019Inspection
21 Nov 2019Inspection
Identified deficiencies in resident care, medication management, and facility maintenance during an inspection.
20 Nov 2019Inspection
20 Nov 2019Inspection
Found deficiencies and staff violations during an inspection, resulting in civil penalties.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Integrated Care Communities. The information above has not been verified or approved by the owner or operator. For exact information, please contact Integrated Care Communities directly. There is no cost for this service. We are compensated by the community you select.
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