I moved my mom here and feel very good about the decision: the staff (Heidi, Rachelle, Gloria and the whole team) are warm, compassionate and attentive, the campus is beautiful, clean and safe, and the themed cottages with Montessori-based memory programming really engage residents. Meals are tasty, activities are frequent and meaningful, families are welcomed and communication is strong - a very solid choice for memory-care support.
Loved one of resident
Sep 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.64·(136)
Overall rating
5
4
3
2
1
Care
4.6
Staff
4.6
Meals
4.1
Amenities
4.4
Value
3.1
Pros
Compassionate, attentive caregiving staff
Specialized memory-care programming (Bridge to Rediscovery, Montessori-based)
Engaging daily activities and exercise programming
Secure, gated campus with monitored entry
Themed neighborhoods and wayfinding features to aid memory
Well-maintained grounds, gardens, and walking paths
Clean, well-kept interior and strong housekeeping
Accessible, hands-on leadership and administrative responsiveness
24/7 nursing coverage and clinical staff presence
Spacious common areas for dining and group activities
Family-friendly move-in support and test-residency options
Generally positive dining quality and meal presentation
Regular staff training on dementia care
Home-like, cottage-style layout with resident engagement
Cons
Inconsistent staffing levels and staff turnover
Limited capacity for higher-acuity or complex medical needs
Pricing opacity and recent cost increases
Gaps in clinical communication and medication-change notification
Inconsistent assistance with mealtimes and personal-care tasks
Sanitation and odor concerns in some communal areas
Occasional access delays related to locked-entry systems
Wayfinding challenges caused by repetitive hallway design
Variable weekend activity offerings and scheduling consistency
Admissions-sales pressure and transparency issues
Allegations of theft and inadequate post-mortem family notification
Summary of reviews
Summerfield of Redlands presents as a memory-care–focused community with a consistent emphasis on dementia programming, campus beautification, and family-facing leadership. Across reviews, the facility is frequently described as clean, welcoming, and well-maintained, with attractive gardens, walking paths, and multiple themed cottages that create a home-like atmosphere. Staff behavior is a dominant positive theme: caregivers, med techs, and activity teams are commonly characterized as compassionate, engaged, and knowledgeable about dementia care. The community also offers 24/7 nursing presence, a variety of activities (exercise classes, music, Montessori-based programming), and large common areas that facilitate dining and socialization.
Care quality is generally viewed favorably, particularly for residents with memory impairment. Families report individualized approaches, supportive transition processes, and attentive leadership that is often reachable and engaged. That said, recurring operational concerns appear in several areas. Staffing consistency and turnover are noted as ongoing challenges, and reviewers describe occasions when assistance with eating or personal care was uneven. There are also references to clinical communication lapses — for example, medication or pharmacy changes that were not clearly communicated to families — and to some transfers to urgent care or the emergency department. A small number of serious allegations concerning theft and inadequate notification after a resident’s death were raised and should be investigated directly with management and licensing authorities during due diligence.
Dining and activities are strengths for many families: multiple reviewers praise meal quality, presentation, and themed events, and activity programming is robust with seated exercise, music, fundraisers, and dementia-specific engagement. However, opinions on food and activity consistency vary; a few families described bland meals or limited weekend programming. The community’s memory-focused design — themed neighborhoods and wayfinding cues — is frequently cited as helpful, though the physical layout includes long, repetitive hallways in places that some found confusing for residents with certain wayfinding difficulties. Room sizes are described as modest, and the facility may be less suitable for residents who require extensive equipment or very high levels of personal-care support.
Management and admissions experience is mixed. Many reviewers commend the executive leadership for responsiveness, hands-on involvement, and a smooth move-in experience; test-residency options and prompt tours were appreciated. Conversely, other families raised concerns about pricing transparency, recent rate increases, and perceived sales pressure during the admissions process. Operational issues such as access delays at locked doors and intermittent sanitation concerns in communal areas were also mentioned and warrant clarification.
Bottom line: Summerfield of Redlands appears to be a strong option for families seeking a memory-care–specialized environment with active programming, skilled dementia training among staff, and attractive outdoor spaces. Prospective residents and their families should verify current staffing ratios and turnover, clarify the facility’s capacity for higher-acuity medical needs, review recent pricing and contract terms, and ask management about specific incident follow-up procedures (including theft prevention and family notification protocols). A tour combined with a trial stay or test residency and direct questions about medication communication, mealtime assistance, and weekend programming will help determine fit for an individual’s clinical and social needs.
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Location
Summerfield of Redlands is located at 1319 Brookside Ave, Redlands, CA, 92373.
About Summerfield of Redlands
Summerfield of Redlands sits on Brookside Ave in Redlands, California, and offers assisted living and memory care services in a single-story community, so you won't have to worry about stairs. The building has 56 assisted living suites, both studio and shared options, and you'll find things like wheelchair accessible showers and wide doors for easier movement. The staff's around all day and night, and nurses stay on site and on call, so folks get help anytime they need it, whether that's with daily activities like dressing, medication management, incontinence care, or even physical transfers and mechanical lifts for those who don't walk well. There's a strong focus on memory care for people living with Alzheimer's disease or other kinds of dementia, and they've got a secured area set up to help keep residents safe and cut down on wandering, including things like computerized wander alert systems and bracelets with alarms.
The place welcomes both men and women, and you're allowed to bring a pet if you want, with some pet therapy programs as well. There's a no smoking policy indoors. You'll find both outdoor and indoor common areas and rooms for socializing like a library and bistro, plus an activity room and an in-house beauty salon. Summerfield of Redlands has things like a secure walking path, vibrant gardens, and a landscaped campus, so residents get fresh air and sunshine. Amenities include laundry and housekeeping, a family-style dining room, all-day dining, and special diets like kosher meals. Meals are home-style, and snacks are easy to find, including treats at their ice cream parlor. Activities go on every day-stretching, yoga, art, brain fitness classes, gardening, cooking classes, trivia, Wii bowling, karaoke, movie nights, game nights, and even wine tasting, with a full-time activity director planning things out.
They use Montessori-based programs and the Bridge to Rediscovery program to help people living with memory problems stay engaged and active. There's also a Coro Health music program, which helps with wellness, and they welcome intergenerational visits. The staff can help with stand-by assistance and behavioral care for folks showing difficult or unpredictable actions, and visiting professionals like podiatrists, dentists, physical therapists, occupational therapists, and speech therapists come by to help. Residents can see a beautician or barber right there at the community. Family can join for devotionals and special events in the community, and the town allows residents from different kinds of backgrounds, including those covered by local legal protections. People can join in activities onsite, but there's also complimentary transportation for trips to places offsite, and they can help with qualifying for VA benefits if that's something you need.
For anyone needing short-term help, there are respite care and adult day care programs, so caregivers can get a break or folks can stay for a short while. The property has a range of floor plans, including studios and semi-private rooms, with an example being a studio featuring a private bathroom, large living area, and closet; utilities come included in the rent. Social and educational activities are part of daily life, and staff work to make personalized care plans so everyone gets the help and independence they need. Summerfield of Redlands has twice-yearly reviews to make sure it stays licensed and meets the right standards. The focus is on providing a comfortable environment with predictable routines and places to relax, like gardens, a bistro, activity rooms, family dining, and a walking path. Securements like wander alert systems and controlled access protect people living with dementia, and everyone gets a chance to enjoy their day and connect with others in a simple, home-like place.
Founded in 2008 and headquartered in Redding, California, Northstar Senior Living has established itself as one of the premier providers of senior living management and consulting services in the United States. Under the leadership of President and CEO Rick Jensen, who co-founded the company, Northstar has built a reputation for excellence in senior care management through its commitment to setting industry gold standards. The privately owned company operates approximately 40-51 communities across nine states, offering comprehensive management services that span the full spectrum of senior living operations.
People often ask...
Summerfield of Redlands offers competitive pricing, with rates starting at a cost of $4,295 per month.
Summerfield of Redlands offers assisted living and memory care.
There are 29 photos of Summerfield of Redlands on Mirador.
The full address for this community is 1319 Brookside Ave, Redlands, CA 92373.
No, Summerfield of Redlands does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Observed no health or safety hazards. Residents' needs were being met.
26 Jun 2026Inspection
26 Jun 2026Inspection
Investigated a complaint amendment and found no deficiencies.
19 Jun 2026Complaint
19 Jun 2026Complaint
Investigated six allegations and found no violations.
05 May 2026Inspection
05 May 2026Inspection
Investigated an unusual incident involving an intact glove found in a resident's diaper during incontinence care, followed by an interview and health and safety check.
05 May 2026Complaint
05 May 2026Complaint
Concluded that the allegations were unsubstantiated after reviewing interviews and records. No deficiencies were cited.
10 Apr 2026Inspection
10 Apr 2026Inspection
Identified a food-service deficiency related to keeping perishable items past use-by dates and not disposing expired foods.
Type B87555(b)(8)
27 Mar 2026Inspection
27 Mar 2026Inspection
Identified that an administrator did not report a possible sexual abuse allegation to the regional office within seven days and did not notify the licensing agency, creating potential health and safety risk.
Type B87211(1)(b)
27 Mar 2026Complaint
27 Mar 2026Complaint
Investigated an allegation that a staff member sexually abused residents; could not be corroborated.
06 Mar 2026Inspection
06 Mar 2026Inspection
Investigated an incident report from 08/07/2024; no deficiencies were cited.
06 Mar 2026Inspection
06 Mar 2026Inspection
Confirmed an unannounced case management visit addressing complaint 56-AS-20250905080217, met with the business office manager, toured the site, and reviewed related documents.
24 Feb 2026Complaint
24 Feb 2026Complaint
Investigated a complaint that a resident sustained bruising from an unknown cause; evidence could not establish the source of the bruising and noted related behavioral incidents around the same time.
20 Jan 2026Complaint
20 Jan 2026Complaint
Investigated an allegation that staff did not properly supervise a resident, leading to a fall; found insufficient evidence to support the allegation.
19 Dec 2025Inspection
19 Dec 2025Inspection
Found no health or safety concerns or deficiencies after investigating an unusual incident.
05 Dec 2025Inspection
05 Dec 2025Inspection
Identified an allegation that staff did not provide adequate supervision, leading to residents engaging in physical altercations due to staff shortage.
05 Dec 2025Inspection
05 Dec 2025Inspection
Identified a resident's mattress not in good/sanitary condition and noted whether there was a mattress pad on residents' mattresses.
29 Oct 2025Complaint
29 Oct 2025Complaint
Investigated the allegation that staff neglect caused a resident's death during a choking incident. Evidence showed staff did not perform first aid when choking was present.
Type A87468.2(a)(8)
Type B87411(a)
14 Aug 2025Inspection
14 Aug 2025Inspection
Identified and documented a licensing complaint matter during a case management visit and obtained signatures on an amended complaint investigation document.
08 Aug 2025Complaint
08 Aug 2025Complaint
Investigated a neglect allegation and found that staff did not contact emergency services during a hallway altercation between residents.
Type A87468.2(a)(4)
11 Jun 2025Complaint
11 Jun 2025Complaint
Identified that a staff member tied a resident in a wheelchair with a bedsheet, creating a safety concern; medication handling showed no evidence of mismanagement, and no pests were observed.
Type A87608(a)(5)
04 Jun 2025Inspection
04 Jun 2025Inspection
Found no deficiencies after observations and records review.
13 May 2025Inspection
13 May 2025Inspection
Reviewed a case management matter related to a complaint, and an amended document was signed after interviews.
13 May 2025Complaint
13 May 2025Complaint
Investigated three allegations about staff knowledge of residents' whereabouts and care after a fall. Found insufficient evidence to prove the claims.
05 Mar 2025Complaint
05 Mar 2025Complaint
Investigated a complaint alleging resident injuries, inadequate staffing, and improper training; found no evidence to support the injury claim and that reporting, staffing, and training met required standards.
24 Dec 2024Complaint
24 Dec 2024Complaint
Identified that a resident had a stage II pressure injury with an elbow skin tear treated by hospice, and that repositioning occurred every two hours per the care plan; interviews indicated adequate care and staffing.
05 Jun 2024Complaint
05 Jun 2024Complaint
Investigated a complaint about call buttons and found a call button in room 100 non-operational.
CCR 87303(a)Facility shall be clean, safe, sanitary and in good repair at all times.
18 May 2024Inspection
18 May 2024Inspection
Observed safe and well-maintained conditions, appropriate medication handling, and adequate staffing; no deficiencies were cited.
14 Dec 2023Inspection
14 Dec 2023Inspection
Identified a deficiency for failing to seek medical attention in a timely manner after an incident involving a resident, delaying care by two days.
Type A87465(a)(1)
23 Jun 2023Inspection
23 Jun 2023Inspection
Observed premises clean, well-maintained, and functioning safely, with medications securely stored, staff and resident records in order, and no deficiencies cited.
28 Feb 2023Complaint
28 Feb 2023Complaint
Investigated the allegation that staff handled a resident roughly; evidence did not show the incident occurred as described.
06 Jan 2023Complaint
06 Jan 2023Complaint
Investigated four allegations about bathing/hygiene, bed sores, informing the POA of medical changes, and nutritional intake; records and interviews showed staff followed the admissions agreement and notified the responsible parties and physician.
04 Jan 2023Complaint
04 Jan 2023Complaint
Investigated six allegations about resident hygiene, clean clothing, bathroom cleanliness, room odor, withheld personal items, and rate notice timing. Found the six allegations unsubstantiated.
04 Jan 2023Inspection
04 Jan 2023Inspection
Identified issues related to care licensing during a case-management visit conducted in California.
19 Apr 2022Inspection
19 Apr 2022Inspection
Observed no deficiencies. Infection control measures were in place and there were no COVID-19 cases.
14 Mar 2022Complaint
14 Mar 2022Complaint
Investigated the allegations about leadership coverage, medication administration, and staffing. Found a designated executive director in the absence of the primary administrator, medications administered as prescribed, and adequate staffing to meet residents' needs.
02 Mar 2022Complaint
02 Mar 2022Complaint
Investigated an allegation that lack of supervision resulted in a resident sustaining injuries. Found no evidence to support the claim.
21 Jan 2022Complaint
21 Jan 2022Complaint
Investigated allegations that residents were not changed timely, admitted without physician reports or hoyer lifts, admitted without a medication list, not showered timely, and staffing was insufficient; found insufficient evidence to prove or disprove these allegations.
22 Sept 2021Complaint
22 Sept 2021Complaint
Investigated and found no evidence supporting the five allegations.
17 Mar 2021Complaint
17 Mar 2021Complaint
Found that the three allegations were unsubstantiated. Interviews and records showed routine diaper checks every two hours and on shift changes, PPE was provided and worn, and residents’ clothing was changed daily or as needed.
01 Feb 2021Complaint
01 Feb 2021Complaint
Investigated the allegation that staff neglect caused a resident's questionable death and found it unfounded. Death was due to severe sepsis and healthcare-associated pneumonia, with dehydration contributing, and records showed no neglect related to the pressure injury or the death.
28 Oct 2020Complaint
28 Oct 2020Complaint
Investigated an allegation of lack of supervision resulting in one resident hitting another; found no evidence to support the claim, as staff were present and intervened promptly.
12 Aug 2020Complaint
12 Aug 2020Complaint
Investigated allegations of unreported injuries, inadequate medical attention, and unmet care needs; found insufficient evidence to confirm these claims.
23 Jul 2020Inspection
23 Jul 2020Inspection
Conducted a Health & Safety Check via video conference, no deficiencies cited, facility in compliance with health and safety regulations.
20 Dec 2019Inspection
20 Dec 2019Inspection
COMP II was successfully completed with the applicant and administrator confirming understanding of Title 22. Signed documentation was requested to be submitted to CAB.
19 Dec 2019Inspection
19 Dec 2019Inspection
Inspected facility met required standards for safety, cleanliness, and resident care. Needed system installation for resident signaling prior to licensing.
12 Dec 2019Inspection
12 Dec 2019Inspection
Confirmed an amended complaint and obtained necessary signatures from the Administrator during an unannounced visit.
10 Dec 2019Complaint
10 Dec 2019Complaint
Confirmed allegations of improper care by a staff member, resulting in termination, while other allegations of neglecting laundry duties by staff were not proven.
Type B87468.1(a)(2)
27 Nov 2019Inspection
27 Nov 2019Inspection
Found no deficiencies in cleanliness, safety, and documentation during the inspection.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Summerfield of Redlands. The information above has not been verified or approved by the owner or operator. For exact information, please contact Summerfield of Redlands directly. There is no cost for this service. We are compensated by the community you select.
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