Pacific Pines

    217 N Grove St, Redlands, CA 92374
    • Assisted Living
    • Memory Care

    Compassionate professional care, spotless facility

    I'm very satisfied overall: the staff were consistently caring and professional and the care was high-quality. The facility was spotless, meals were freshly cooked, the private family room with an extra full-size bed was invaluable, and they provided compassionate end-of-life support.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews

    4.78·(9)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      4.8
    • Value

      4.0

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    Location

    Map showing location of Pacific Pines

    Pacific Pines is located at 217 N Grove St, Redlands, CA, 92374.

    About Pacific Pines

    Pacific Pines sits in a quiet, rolling hills area of Redlands with a peaceful setting for seniors who need assisted living, independent living, memory care, or nursing home services, and you're going to notice they really try to make things smooth for families, probably because of the strong family values in how they run the place, plus they let pets live with residents and that can make a big difference for people settling into a new home, and you'll see they allow only up to 14 people so it never feels crowded, with a staff that notices everyone and offers attention day and night, including medication management, toileting, help with bathing and dressing, coordination with health care providers, foot care, and help with things like catheters, plus there's always someone around for emergencies and the rooms have alert buttons you can press anytime. Residents get wheelchair access, bathrooms designed for safety, wheel-in showers, and even private patios, so you can sit out and get some air or have a cup of coffee, and the common areas have wide spaces, a great room, a TV area, and a dining area where you don't have to feel rushed because meals come at regular times but there's also all-day dining options too, and the kitchen serves up home-cooked meals from fresh ingredients while paying attention to allergy needs and things like diabetes diets. All sorts of activities happen from movie nights and social outings to walks and garden time, and even devotional services, so people aren't just sitting around with nothing to do, and the fitness room, arts room, library, piano, and swimming pool give several places to spend the day, and you can even schedule transportation for medical appointments or to go shopping, and the staff helps residents move in by organizing it all ahead of time. Families who need help can get guides and support about long-term care, and you'll find reviews are verified before they get published to help everyone make the right choice. For people who struggle with memory loss, the CAMemory Care program adapts rooms and routines to reduce confusion and stop wandering, using layouts and routines shaped for safety and peace, and the staff has experience helping people with Alzheimer's or dementia. Pacific Pines offers help with all activities of daily living, scheduled housekeeping, linen services, dry cleaning, and supports seniors who need non-ambulatory care, including transfer help, as well as services for intellectual disabilities and mental health needs, so you're going to get a lot of the healthcare and personal services you'd want for loved ones. Technology helps too, with Wi-Fi, high-speed internet, senior-specific cable plans, and help with senior phones and hearing aids, plus safety with medical alert systems and home security. Residents can choose between independent living apartments, semi-private rooms, or senior condos and townhomes, and you'll see that the staff focus more on personalized care and comfort instead of just giving the same routine to everyone, and while the main leadership is steady, there's some turnover in daily direct care roles, but the administration usually listens and tries to help. Pricing isn't public but is explained when you talk with the staff, and you can arrange tours in person or online to get a feel for things. The environment feels homelike and welcoming, with big windows, open lawns, accessible bathrooms, and a caring approach that tries to make aging a bit easier and kinder, and the state of California licenses the facility as a Residential Care Facility for the Elderly, so you can be sure there's a regulatory structure. Pacific Pines does offer board and care, assisted living, memory care, home care, and skilled nursing, and provides a place for families who want safety, supervision, and comfort for elderly relatives in a small, attentive community.

    People often ask...

    Pacific Pines offers competitive pricing, with rates starting at a cost of $4,763 per month.

    Pacific Pines offers assisted living, memory care, and board and care.

    There are 18 photos of Pacific Pines on Mirador.

    The full address for this community is 217 N Grove St, Redlands, CA 92374.

    No, Pacific Pines does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number361881051
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity10 residents
    LicenseeINTEGRATED ELDER CARE INC.
    EffectiveFebruary 23rd, 2021
    View the official license record

    Inspection Reports

    8

    Reports

    1

    Type A Citations

    6

    Type B Citations

    0

    Complaints

    6

    Years

    29 Jan 2026Inspection
    Identified several licensing deficiencies, including sharps not locked, an expired CPR certificate for staff, incomplete medical assessments and resident files, and no disaster plan or quarterly drills on file since December 2024.
    • Type A87309(a)
    • Type B87465(c)(2)
    • Type B87458(a)
    • Type B1569.695(a)
    • Type B1569.695(c)
    23 Jan 2025Inspection
    Observed a 10-bed residential care home with around-the-clock staff, properly stored medications, functioning safety systems, and no deficiencies noted.
    29 Jan 2024Inspection
    Identified that outdoor space was not completely enclosed, posing safety risk for residents with dementia. Found that required staff training records for two staff were not on file.
    • Type B87705(h)
    • Type B87412(c)(1)(A)(B)
    09 Feb 2022Inspection
    Observed infection control measures in place and no deficiencies were cited.
    24 Nov 2021Inspection
    Signed an amended complaint related to a prior case at a location.
    21 Sept 2021Inspection
    Approved increasing capacity from 6 to 10 residents by converting four single rooms to shared bedrooms; space and bathrooms were reviewed and deemed sufficient.
    09 Feb 2021Inspection
    Found the home ready for licensure, with fire clearance for six non-ambulatory residents (two bedridden), and no residents currently in care. Found safety and living conditions compliant, including clutter-free walkways, operable detectors, adequate furnishings, secure medication and sharps storage, stocked first aid, and posted required policies.
    17 Nov 2020Inspection
    Confirmed understanding of facility operations, staff qualifications, applicant/administrator qualifications, program policies, grievances/complaints, physical plant, and application document review during the inspection.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Pacific Pines. The information above has not been verified or approved by the owner or operator. For exact information, please contact Pacific Pines directly. There is no cost for this service. We are compensated by the community you select.

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