The Rehabilitation Center of North Hills sits in North Hills, CA, and has been managed by Pursue Health LLC since October 2014 and has Shlomo Rechnitz listed as having ownership or some level of control, and it's classified as a Special Focus Facility Candidate, which means it's been flagged for a history of serious quality issues, though it hasn't been formally marked by the government as needing the highest watch. The building's newly renovated, and inside, residents find certified beds for up to 138 people, with an average count of around 129 actually staying there each day. This place covers both short-term and long-term care, has sub-acute care, and its big focus is on rehabilitation with programs aimed at helping folks recover and reach the best possible function they can, and there are services for physical therapy, occupational therapy, and speech or language therapy, plus social services and nutrition support, which helps round out the care folks get.
Staffing includes Certified Nursing Assistants (CNAs) and Registered Nurses (RNs), and staffing rules say residents must get at least 3.45 hours of nursing care each day, 2.45 hours of that from CNAs and at least 0.55 from registered nurses, but on average, the actual numbers at this place run a little higher-CNAs offer about 0.0833 extra hours per day, and RNs do about 0.1318 more than required, with the total nurse staffing coming to 4.52 nurse hours per resident daily, which lines up almost exactly with state averages. There's always a registered nurse on site at any hour of the day or night. The nurse turnover rate is 27.0%, which is below the state's average of 40.0%, so there are a good number of steady staff, and staff roles here include Certified Nursing Assistants, Licensed Nurses, Nurse Managers, Dietary, and Environmental Services, with health, dental, and life insurance for employees along with vacation, paid sick time, holiday pay, and even a 401-K plan. They also offer career opportunities across departments as listed in their application process.
Services cover both the mind and the body and the building's got activities and amenities focused on helping recovery and keeping folks comfortable, so residents get a mix of care, therapy, social time, and things to do. There are specialized practitioners available, such as physical therapists and speech therapists, who work as part of what's called an interdisciplinary team, and everyone works together, from nurses to administrative staff to therapists, to support each resident's needs and help improve quality of life. Nutrition services are part of the plan as well, and the staff are known to follow up with patient concerns and help keep residents clean. They say they're guided by what's best for the people staying there and try to fix problems when they come up.
However, the center's had 105 total deficiencies found in inspection reports, including 9 related to infections, and these were violations of federal standards set to protect residents from infections spreading around, as well as other issues in the area of resident assessment and care planning, where sometimes residents didn't get full or accurate assessments or proper care plans mapped out. While many residents and families may see the effort from a caring staff and find helpful programs aimed at boosting recovery, inspection reports show room for improvement in some key areas, especially regarding infection control and care planning. A brochure's available for those looking to learn more about what this facility offers and how it operates.
