Southland Care Center

    11701 Studebaker Rd, Norwalk, CA, 90650
    • Independent living
    • Assisted living
    • Skilled nursing

    Pricing

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.48 · 162 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.5
    • Meals

      4.3
    • Building

      4.6
    • Value

      4.2

    Location

    Map showing location of Southland Care Center

    About Southland Care Center

    Southland Care Center stays open 24 hours a day and every day of the week, so there's always someone around if you need help, and the facility has 96 private rooms for residents who want their own space, which can make things feel a bit more comfortable. The center has both assisted living and skilled nursing services, which means some people who just need a little help with daily activities can live there, while others who have more physical or mental health needs can also stay and get the medical care they need. You can find their website at southlandliving.com if you want to read more details.

    The staff at Southland Care Center create individualized care plans for each resident, so care matches what each person needs, and they help people who need intravenous therapy, wound care, enteral feeding, or restorative nursing, plus they've got hospice care for those at the end of life. Folks who need help with getting better after surgery or serious illness can use the in-house rehabilitation therapy team, which uses new equipment and hands-on therapy, and there are also programs for therapeutic diets and restorative nursing if diet or recovery are concerns.

    The center runs activities that include exercise programs, arts and crafts, social and recreational events, and there are also shopping trips and excursions planned to keep people active and engaged. People who want spiritual support can go to religious services right at the center. Social services, discharge planning, and housekeeping come with the continuum of care, and those who need special support for mental or physical problems can find the help they need here. Assisted living options focus on the whole person-physical, mental, emotional, spiritual, and social well-being-while the skilled nursing team is trained to provide a safe and comfortable place. Everything's aimed at making daily life safer and more peaceful, whether residents plan to stay a short time for rehab or longer for ongoing care.

    People often ask...

    State of California Inspection Reports

    62

    Inspections

    1

    Type A Citations

    6

    Type B Citations

    6

    Years of reports

    14 Jul 2025
    Identified multiple concerns related to dementia care readiness at the site, including administrator and staff training, emergency planning, securing outdoor water features and gates, and staffing levels for dementia supervision. Raised questions about how many residents with dementia would be admitted and how security measures would be implemented.
    03 May 2025
    Investigated two allegations: staff being under the influence of drugs while caring for residents, and staff not safeguarding residents' medications. Found insufficient evidence to support either allegation.
    11 Apr 2025
    Found no evidence that staff were under the influence of drugs while caring for residents, based on interviews with staff and residents and medication checks. Found no evidence that staff failed to safeguard residents' medications, with reports of no missing meds and initial checks showing no discrepancies.
    20 Mar 2025
    Investigated five specific allegations about incontinence care, call button responses, medication administration, consultation with families, and handling residents; found these allegations not supported by the evidence.
    14 Jan 2025
    Found no deficiencies; infection control, safety, staffing, records, food service, activities, and emergency readiness all met required standards.
    06 Aug 2024
    Determined that the resident resided at the skilled nursing facility and never resided at the other site. Found the allegation UNFOUNDED.
    06 Aug 2024
    Determined the allegations of a resident residing at the wrong facility were unfounded and dismissed the complaint.
    • § 9058
    06 May 2024
    Found the allegation that one resident grabbed another resident's breast and tried to kiss them to be unsubstantiated.
    06 May 2024
    Investigated allegation of inappropriate behavior between residents, ultimately found to be unsubstantiated.
    01 Feb 2024
    Investigated the allegation that staff left a resident in bed for a prolonged period. Interviews indicated the resident required two to four person assistance for transfers and sometimes refused help, while some residents could not corroborate the claim; there was insufficient evidence to confirm the allegation.
    01 Feb 2024
    Confirmed allegations of staff leaving a resident in bed for prolonged periods of time were found to be unsubstantiated due to lack of evidence.
    19 Jan 2024
    Found no deficiencies during an unannounced annual review. Verified operable safety systems, including smoke/CO detectors and fire extinguishers, and reviewed medications; water temperature was within a safe range.
    19 Jan 2024
    Confirmed no deficiencies found during annual inspection of the facility.
    21 Dec 2023
    Found that a city transformer explosion caused a power outage off-site and no fire occurred inside the building. Observed an Emergency Disaster Plan in place, emergency lighting and backup power functioning, and interviews indicated residents and staff took safety actions with no deficiencies cited.
    21 Dec 2023
    Confirmed that allegations of a fire within the facility and non-operational telephones were unsubstantiated. Lights were found to be malfunctioning due to a city transformer issue outside of the facility. Residents were provided with emergency measures during the incident.
    03 Nov 2023
    Investigated the allegation that staff permitted a resident to smoke in their room; interviews with staff and residents and room observations found no evidence of smoking or drinking in residents' rooms.
    03 Nov 2023
    Investigated allegation that staff permitted a resident to smoke in their room and found insufficient evidence to support it.
    20 Oct 2023
    Found the allegations of inappropriate comments toward a resident, yelling at a resident, not providing comfortable accommodations, not administering medications, not meeting walking needs, and not providing adequate food service to be unfounded.
    20 Oct 2023
    Staff allegations of mistreatment towards residents were investigated and found to be unfounded.
    28 Sept 2023
    Found no evidence to support the allegation that staff made a resident feel uncomfortable, or that staff stole residents’ personal belongings.
    28 Sept 2023
    Investigated allegations of staff making a resident feel uncomfortable and stealing personal belongings; found insufficient evidence to support the claims.
    28 Aug 2023
    Investigated three specific allegations: staff overmedicated a resident with an extra dose of a prescribed antipsychotic, staff increased dining room music to discomfort a resident, and body checks conducted on 8/14/23 violated personal rights. Found that medications were given as prescribed, body checks were voluntary, and neither staff nor residents provided credible evidence supporting the allegations; there was not a preponderance of evidence to prove or disprove them.
    28 Aug 2023
    Investigated allegations of improper medication administration, creating an uncomfortable living environment, and personal rights violations among residents; determined insufficient evidence to support any of the claims.
    27 Jan 2023
    Found no deficiencies on this visit and noted prior concerns were resolved; observed clean, well-maintained laundry areas with operable machines and an overall safe, orderly environment.
    27 Jan 2023
    Confirmed deficiencies were corrected during the inspection visit, with the facility found to be in good repair and meeting necessary standards.
    26 Jan 2023
    Found no deficiencies; infection-control measures were in place, including sign-ins, temperature and symptom checks, adequate PPE, routine cleaning, and central medication storage.
    26 Jan 2023
    Confirmed no deficiencies during inspection focused on infection control measures at the facility.
    10 Mar 2022
    Found no deficiencies during the visit. Observed proper infection control, working detectors, ample PPE, clean bathrooms, a safe hot water temperature, and well-maintained surroundings.
    26 Sept 2022
    Found that the allegation that a staff member pushed a resident while in care was unfounded.
    26 Sept 2022
    Dismissed an unfounded complaint alleging that a staff member pushed a resident while in care.
    01 Jul 2022
    Identified a cockroach issue with dead cockroaches observed in the dining area and in room 69-A, with a monthly pest-control service documented. Found insufficient evidence to confirm rodents or flies at this site.
    01 Jul 2022
    Confirmed cockroach infestation in various areas of the facility. Insufficient evidence of rodent and fly infestation.
    22 Jun 2022
    Investigated the allegations that cleanliness and bedding were not maintained; interviews with staff and residents and on-site observations showed cleaning occurred and bedding was changed weekly or as needed, with rooms appearing clean. Found insufficient evidence to prove the allegations.
    22 Jun 2022
    Investigated allegations of uncleanliness and infrequent bedding changes, with interviews and observations revealing insufficient evidence to confirm these claims. No regulatory violations identified during the visit.
    23 May 2022
    Investigated an underground transformer explosion and resulting power outage; evidence showed the fire did not originate inside the building and telephone service was not affected. Found insufficient evidence to prove the alleged issues of a fire inside, nonworking lights, or telephone problems, noting that backup lighting and safety measures were in place and residents did not require medical equipment.
    23 May 2022
    Identified an allegation of disrepair as supported by observed conditions in three laundry rooms: one washer with missing knobs and nonoperable controls, another with lint buildup and a loose control panel, and a third with two unoperable dryers, plus flooring in need of repair and roof patches from a 2021 leak. Did not observe mold or recent roof leaks during the visit; outdoor areas showed debris, old equipment, and other items around the site.
    • § 87303
    23 May 2022
    Investigated claims of a fire, non-working telephones, and malfunctioning lights, confirming an external electrical explosion caused by a faulty transformer affected power, but no fire occurred inside, and telephones remained unaffected.
    04 May 2022
    Investigated the allegation that a resident's mail package was not safeguarded; found that interviews and records indicated the package could not be located and the delivery log was missing at the shared address.
    10 May 2022
    Identified deficiencies during a case management visit after a meeting with the administrator. Conducted an exit interview.
    10 May 2022
    Identified deficiencies in need of correction during the inspection.
    04 May 2022
    Confirmed: Failure to safeguard resident's mail package.
    10 Mar 2022
    Inspection confirmed no deficiencies observed, facility in compliance with regulations.
    20 Aug 2021
    Found that a staff member handled residents roughly and moved too quickly during transfers, and there was an altercation with a resident. The staff member subsequently resigned after an internal review.
    • § 87468.1(a)(3)
    20 Aug 2021
    Confirmed staff rough handling of residents during care, with one staff member moving too quickly during assistance. No evidence of a staff-resident altercation on the specified date. No deficiencies noted during the visit.
    12 Aug 2021
    Investigated the allegation that the site was in disrepair; found no evidence of disrepair during the visit. A water leak in a hallway was repaired within two hours, residents reported no ongoing issues, and no deficiencies were identified.
    12 Aug 2021
    Found there was not enough evidence to prove the specific allegation that a resident's medication was not obtained; records showed prescribed medications were in place upon readmission and documented in the MAR. No deficiencies were cited.
    12 Aug 2021
    Determined that the allegation about not obtaining a resident's medication lacked sufficient evidence, resulting in an unsubstantiated conclusion with no deficiencies cited.
    • § 87303(a)
    09 Mar 2021
    Identified that staff did not safeguard a resident's personal items, with the resident's cellphone lost and not replaced for several months. Found no evidence to support that staff did not seek medical attention promptly or that grooming needs were unmet or residents were not treated with dignity.
    26 Apr 2021
    Found no evidence that the resident’s multiple falls were caused by the medications taken in 2019. Found no evidence that medications were administered without proper authorization or mishandled by staff; MARs and physician orders matched, and staff reported giving medications on time as prescribed.
    26 Apr 2021
    Investigated complaints included claims of resident falls due to medication and improper medication handling, but no substantial evidence found linking falls to medication or mishandling. Determined that medications matched physician's orders, and no signs of neglect or improper authorization identified.
    01 Mar 2021
    Investigated whether staff locked residents out; interviews showed one resident claimed doors were locked before 8pm while others said they were never locked out, with doors automatically locking at 8pm and smoking area doors remaining open. Found no evidence to support the allegation that staff locked residents out.
    01 Mar 2021
    Found that the allegation regarding the windows and the air conditioning unit could not be proven or disproven.
    01 Mar 2021
    Investigated the allegation that a resident fell from a wheelchair into a drainage ditch in an off-limits area after being warned by others, and found the incident occurred in that area and was not caused by lack of supervision.
    09 Mar 2021
    Determined that there was not a preponderance of evidence to prove or disprove the allegation of sexual assault while in care, given the resident’s inconsistent statements and the lack of corroborating signs or documentation.
    09 Mar 2021
    Found no evidence that staff spoke to residents in an inappropriate manner after interviews with residents, staff, and the administrator. Although the allegation may have occurred, the evidence did not prove or disprove it.
    09 Mar 2021
    Confirmed staff did not seek timely medical attention for a resident and did not safeguard the resident's personal items, but allegations of staff not meeting grooming needs were unsubstantiated.
    • § 87218(a)(2)
    01 Mar 2021
    Found insufficient evidence to prove whether a specific incident occurred at the facility.
    • § 87218(a)(2)
    29 Apr 2020
    Determined that ceilings in two resident rooms were leaking due to water retention, with confirmation from interviews and evidence of an air conditioner and ceiling fire sprinkler leak, resulting in a citation for disrepair.
    03 Feb 2020
    Investigated allegations of residents being denied food; determined that residents were able to request substitute meals and were never denied meals or desserts.
    22 Jan 2020
    Confirmed facility did not post all required inspection information as alleged.
    02 Dec 2019
    Identified issues with a broken security gate and malfunctioning washing machine, while a major water pipe burst and dirty windows with missing panes were also observed. Allegations of unattended personal property theft were unsubstantiated due to lack of evidence or reports from residents.
    11 Oct 2019
    Found allegations of resident falls. No evidence to support claims. No deficiencies or citations issued.
    • §

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