I'm very pleased with the care and community here. Staff and management are consistently kind, professional and responsive; the memory care team has been compassionate and supportive, easing our family's burden. The building is immaculate and beautiful, activities are engaging, and the meals are restaurant-quality - overall a very good, reassuring place I would recommend.
Chef‑driven dining with room‑service and private‑dining options
Tailored activities and frequent social outings
24‑hour care availability
Family‑inclusive communication and bereavement support
Cons
High staff turnover and inconsistent staff training
Gaps in clinical‑incident response and family notification
Weak fall‑prevention and resident‑transfer protocols
Variable memory‑care quality and programming consistency
Medication‑management and administration inconsistencies
Financial and administrative processing inconsistencies
Limited meal variety or bland options in memory care
Affordability and unexpected additional charges
Occasional management responsiveness and communication gaps
Incontinence‑care management inconsistencies
Summary of reviews
Oakmont of Riverpark presents a strong physical and amenity profile: reviewers consistently describe a clean, well‑maintained, hotel‑like community with newer construction, spacious apartments, generous bathrooms, and pleasant courtyard and room views. The property offers a broad amenity set — exercise facilities, a movie theater, lounges, a large dining room, snack bar, and private dining spaces — and operational conveniences such as full‑time reception, gated entry, an onsite handyman, private‑driver services, weekly housekeeping, and in‑unit package/mail delivery.
Dining and programming are frequent strengths. A chef‑driven dining program is repeatedly praised for presentation and quality, with many families describing fine‑dining experiences, multiple entrée choices, and room‑service options. Activity programming is described as robust and social: regular outings, varied weekly activities, open dining areas with natural light, and events that engage residents and families. Memory‑support design features such as memory boxes for personal cues and private dining for celebrations are noted as supportive of social and memory needs.
Care and staffing observations are mixed. Numerous reviews highlight compassionate, respectful, and attentive caregivers and specific staff members who are cited as helpful and communicative; families report that staff eased transitions, supported bereavement, and included families in care decisions. At the same time, there is a pattern of inconsistent staffing and turnover, with consequential variability in training, responsiveness, and day‑to‑day care quality. Several accounts raise concerns about clinical oversight: described incidents such as falls, delayed responses, and medication errors indicate gaps in incident response protocols, fall‑prevention practices, and medication administration controls. Relatedly, some reviewers identified inconsistencies in incontinence care and assistance with activities of daily living.
Memory‑care services show variability. While some family members describe strong, sensitive memory‑care leadership and good engagement, others describe declines after care transitions, limited meal appeal for memory‑care residents, and uneven supervision. These contrasting accounts suggest that memory‑care quality may depend heavily on current staffing and management in that unit.
Management and administrative processes are another area with mixed feedback. Positive notes include helpful admissions staff and clear tour experiences; negative patterns include administrative turnover, insurance and paperwork difficulties, lost or delayed payments, slow refunds, and surprise or escalating charges. Affordability and added costs (for example, supplementary fees associated with care level changes) are a frequent concern for families weighing long‑term placement.
In sum, Oakmont of Riverpark offers an appealing physical environment, a strong amenity set, chef‑driven dining, and many examples of compassionate, family‑oriented care. Prospective residents and families should balance those strengths against reported operational weaknesses: staffing consistency, clinical‑incident response, memory‑care variability, medication administration controls, and administrative/financial transparency. Recommended due diligence includes asking for current staffing ratios (especially in memory care), documented incident and fall‑prevention protocols, medication‑management procedures, examples of activity calendars for memory units, a clear fee schedule, and recent audit or survey results before making a placement decision.
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Location
Oakmont of Riverpark is located at 901 Town Center Dr, Oxnard, CA, 93036.
About Oakmont of Riverpark
Oakmont of Riverpark stands on a scenic and well-kept property with beautiful views, and the grounds give plenty of places to walk or sit outdoors, which always helps residents enjoy the fresh air and sunshine, and you'll notice that right away when visiting. Inside, the facility offers spacious apartment homes with a few different floor plans, so each resident can choose the right amount of space and style for their needs, and the apartments have what seniors need for safety and comfort, plus easy access to common areas. The community has separate spaces for residents to gather, like living rooms, dining rooms, and a dedicated wellness center, which focuses on health and well-being in everyday life, and there's always something happening, because the staff keeps up a lively calendar with activities, social events, and programs meant to encourage friendships and engagement.
The culinary team, made up of hand-picked cooks and chefs, serves meals that are both enjoyable and meant to support good health, and residents can eat together in dining areas designed to be friendly and comfortable. Oakmont of Riverpark is what's called a continuing care retirement community, so the campus actually offers a range of living choices and care levels all in the same place. There are independent living options for active seniors, assisted living services for residents who want extra help with daily activities, as well as memory care for individuals living with Alzheimer's disease or other forms of dementia. Skilled nursing care is also available for residents who need more medical support. The community has professional care staff, including a full-time nurse and a team members known for their compassion, and specialized contacts like Queni and Lace for help or questions, so there's always someone available day and night, seven days a week, to help with health needs or emergencies.
The management encourages residents to stay active, social, and independent, but they also adjust services as needs change, and that flexibility means many people choose to stay through different stages of retirement. Amenities like Wi-Fi, pet-friendly options, and accessibility features give comfort and convenience, and home care services are available if someone wants companionship or non-medical help in their living space. Oakmont of Riverpark maintains its licenses and meets review standards with current inspections twice a year. Tours are offered so families and new residents can learn more about daily life, dining, and activities. More information about services, amenities, and programs is available at oakmontseniorliving.com/riverpark.
Founded in 2001 by Bill Gallaher, Oakmont Senior Living has emerged as a nationally recognized leader in luxury senior living, headquartered in Windsor, California. The family-owned and operated company has grown to serve over 8,000 seniors across 80 luxury communities throughout California, Nevada, and Hawaii, generating annual revenue of $750 million. Oakmont Management Group, established in 2012 as the sole operator of these luxury communities, works in partnership with the Gallaher Family development company, which has been building seniors housing since the 1990s. The company has achieved remarkable growth, adding 1,811 units to its portfolio between 2024 and 2025, ranking No. 12 on the ASHA 50 list of largest senior living operators.
Oakmont provides comprehensive care services including assisted living, memory care, and retirement living, with a company-wide focus on individualized attention and luxury amenities. Their premier communities feature wellness centers, assistance with personal care, medication management, award-winning culinary programs, movie theaters, and pet therapy. The company has pioneered innovative programs such as virtual reality therapy using the Rendever platform, allowing seniors with Alzheimer's and dementia to relive past experiences and participate in new adventures. Their signature Traditions memory care neighborhoods provide individualized 24-hour care by providers trained in dementia education, offering daily reminiscence activities designed to help older adults recall positive memories.
Oakmont's mission centers on delivering meaningful lifestyles and relationships with residents, families, and team members by developing a winning culture anchored in five core values: authenticity, teamwork, compassion, commitment, and resilience. The company maintains an unwavering commitment to excellence, integrity, and high standards of service, with a philosophy of creating communities where residents can continue living even as their needs change. Their approach emphasizes creating safe, nurturing environments where both residents and team members can be the most authentic versions of themselves, fostering a culture that treats residents like family while maintaining luxury standards.
Oakmont's industry leadership has been recognized through numerous achievements, including ranking among the nation's largest operators and maintaining a 97 percent occupancy rate across their portfolio. The company was a 2022 Yass Prize finalist for innovation in education, and their SVP of Human Resources was inducted into McKnight's 2023 Hall of Honor for excellence in talent development. Recent strategic partnerships include an expanded relationship with Welltower and the launch of the Ivy Living brand, alongside major real estate transactions involving Healthpeak's $1.3 billion acquisition of 24 Oakmont communities. These partnerships and recognitions underscore Oakmont's position as an industry innovator committed to setting new standards in luxury senior living while maintaining their foundational values of personalized care and exceptional service.
People often ask...
Oakmont of Riverpark offers assisted living and memory care.
There are 52 photos of Oakmont of Riverpark on Mirador.
The full address for this community is 901 Town Center Dr, Oxnard, CA 93036.
No, Oakmont of Riverpark does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Found no deficiencies after investigating a death incident.
28 May 2026Inspection
28 May 2026Inspection
Identified a past incident where inadequate supervision led to a resident's fall with a fracture and hospitalization.
Type A87464(f)(1)
Type A1569.49(f)
Type B15610.67
11 Mar 2026Complaint
11 Mar 2026Complaint
Investigated allegations that the administrator was not at the site for a sufficient amount of time. Findings indicated a director is typically on site and a designee handles coverage when the administrator is unavailable.
26 Jan 2026Complaint
26 Jan 2026Complaint
Investigated an allegation that staff did not issue a refund to the resident's authorized representative in a timely manner. Found delays prior to the refund being issued.
Type B1569.652(c)
26 Jan 2026Inspection
26 Jan 2026Inspection
Observed safe indoor and outdoor areas with functioning safety features and adequate resident accommodations; no deficiencies cited.
05 Dec 2025Complaint
05 Dec 2025Complaint
Investigated the claim that staff did not refund the authorized representative after the resident died; evidence did not establish the allegation.
05 Dec 2025Complaint
05 Dec 2025Complaint
Investigated the allegation that staff did not provide the authorized representative a refund after the resident passed away. Found insufficient evidence to prove the allegation.
24 Oct 2025Inspection
24 Oct 2025Inspection
Observed no health or safety concerns and found compliance with Title 22 regulations. Interviews with staff and residents and record reviews supported safe operations.
23 Oct 2025Inspection
23 Oct 2025Inspection
Observed a two-unit residence with memory care and assisted living; safety checks and records were reviewed, and the annual review was to be completed later due to time constraints.
26 Aug 2025Complaint
26 Aug 2025Complaint
Investigated two resident-care allegations: one about food service and diet adherence, and one about call-button responses. The evidence showed delays in responding to a call button for one resident, while the food-service issue did not have enough evidence to determine that it occurred.
Type B87468.2(a)(4)
20 Aug 2025Complaint
20 Aug 2025Complaint
Investigated a complaint that staff failed to contact the Power of Attorney (POA) regarding a medical emergency and failed to provide the hospital with POA contact information.
Type B87506(a)
21 Jul 2025Complaint
21 Jul 2025Complaint
Investigated two concerns regarding a resident's medical needs and medication refills; findings did not support the concerns.
17 Jul 2025Complaint
17 Jul 2025Complaint
Observed dry feces on a resident's bathroom floor, indicating the bathroom was not kept clean.
Type B87303(a)(1)
22 May 2025Complaint
22 May 2025Complaint
Investigated the allegation that a resident lost a significant amount of weight while in care. Also addressed the allegations that the resident contracted scabies and developed sores.
Type B87466
20 Mar 2025Inspection
20 Mar 2025Inspection
Investigated a self-reported death of a resident after a fall and hospitalization, with the death occurring in the hospital days later.
16 Jan 2025Complaint
16 Jan 2025Complaint
Investigated an allegation that a resident entered other residents' rooms and wandered the halls; findings showed wandering and safety concerns and the resident was placed in memory care.
Type B87464(f)(4)
23 Dec 2024Inspection
23 Dec 2024Inspection
Identified six staff concerns about how residents were treated in the memory care unit, including being ignored, not assisted promptly, or spoken to harshly, and reports that management did not address these issues.
Type B87468.1(a)(1)
23 Dec 2024Complaint
23 Dec 2024Complaint
Identified that a resident was left in a room with fire extinguisher powder after an incident on 10/16/2024, and that fire extinguishers were accessible to residents.
Type A87303(a)(1)
Type B87705(f)(1)
23 Dec 2024Complaint
23 Dec 2024Complaint
Investigated allegations that staff spoke inappropriately to a resident and refused to assist with mobility and dressing, but evidence did not establish a violation.
06 Nov 2024Inspection
06 Nov 2024Inspection
Observed compliance with Title 22 regulations; no deficiencies identified.
28 Sept 2024Inspection
28 Sept 2024Inspection
Observed compliance with safety and care standards; no deficiencies noted.
27 Sept 2024Complaint
27 Sept 2024Complaint
Identified that staff did not notify a resident's responsible party about an incident and did not inform the resident's family about a change in medication. Other allegations were found not supported.
Type B87468.1(a)(8)
Type B87211(a)(1)
18 Apr 2024Complaint
18 Apr 2024Complaint
Investigated a complaint alleging neglect/lack of supervision that led to a sexual and physical assault by one resident on another; evidence did not sufficiently support the allegation.
07 Dec 2023Complaint
07 Dec 2023Complaint
Investigated allegations that staff handled a resident roughly, did not ensure meals, left residents unattended, and did not ensure residents received showers; findings showed insufficient evidence to support these allegations.
07 Dec 2023Complaint
07 Dec 2023Complaint
Investigated allegations that staff recorded a resident without permission and mocked the resident, and that staff spoke to residents disrespectfully.
24 Oct 2023Inspection
24 Oct 2023Inspection
Identified improper storage of disinfectants and cleaning supplies in several resident rooms and a staff member lacking criminal record clearance.
Type A87309(a)
Type A87412(a)(13)(B)
24 Aug 2023Complaint
24 Aug 2023Complaint
Identified issues included failure to seek timely medical attention after falls, staff spoke inappropriately to a resident, and failure to treat residents with dignity, along with insufficient staffing. A separate allegation regarding adherence to COVID-19 guidelines had insufficient evidence.
Type A87465(g)
Type A87411(a)
Type A87468.1(a)(1)
27 Jul 2023Complaint
27 Jul 2023Complaint
Investigated allegations that staff handled a resident roughly and that staff were not properly trained; found no sufficient evidence to support these allegations.
04 May 2023Complaint
04 May 2023Complaint
Investigated complaints about failure to report resident falls and concerns that staff were distracted by personal phones. Reviewed records and spoke with staff and management.
Type B87468.1(a)(1)
Type B87211(a)(1)(D)
04 May 2023Complaint
04 May 2023Complaint
Investigated a complaint that a resident sustained facial and body bruises after potential handling by staff; could not determine the exact cause from available records and interviews.
03 Mar 2023Complaint
03 Mar 2023Complaint
Investigated a complaint that staff did not meet residents' incontinence needs and that residents were not showered; findings included delayed response to calls and odor in a resident's room, indicating care inconsistencies.
Type A87625(b)(3)
16 Feb 2023Complaint
16 Feb 2023Complaint
Investigated the allegation that staff did not feed residents and did not respond promptly to call buttons. Evidence showed meals were offered to all residents, but some pendant calls went unanswered for extended periods.
Type B87468.1(a)(2)
15 Feb 2023Inspection
15 Feb 2023Inspection
Identified an incident where a staff member pressed their body against a resident to restrict movement during a shower, potentially infringing on the resident's personal rights.
Type B87468.1(a)(3)
15 Feb 2023Complaint
15 Feb 2023Complaint
Investigated an allegation that a staff member injured a resident during shower assistance; concluded there was insufficient evidence to prove the injury was caused by staff, and noted a personal rights violation.
09 Feb 2023Complaint
09 Feb 2023Complaint
Investigated an allegation that staff did not provide adequate supervision, resulting in a resident falling and sustaining a fracture.
Type A87464(f)(1)
31 Jan 2023Complaint
31 Jan 2023Complaint
Investigated the allegations that residents' medications were not administered as prescribed and that meals were not provided in a timely manner; interviews and records did not provide clear evidence to support either allegation.
31 Jan 2023Complaint
31 Jan 2023Complaint
Investigated two allegations that staff refused to pick up a resident from the hospital and did not ensure the resident took medications as prescribed.
31 Jan 2023Complaint
31 Jan 2023Complaint
Investigated the allegation that the disaster plan was not made available to residents and found no evidence to support it.
29 Nov 2022Inspection
29 Nov 2022Inspection
Identified that a wooden backrest was used as a bed rail for about a month, resulting in multiple bruises on a resident.
Type A87608(a)(5)(B)
29 Nov 2022Complaint
29 Nov 2022Complaint
Investigated a complaint that staff did not treat residents with dignity; findings showed fall precautions were not consistently used, resulting in a resident's wrist fracture.
Type A87464(f)(1)
27 Oct 2022Inspection
27 Oct 2022Inspection
Identified hot water temperatures exceeding the safe range in multiple readings and a staff background clearance not associated with the facility; infection control measures were in place and PPE was adequately stocked.
Type A87303(e)(2)
Type A87355(e)(2)
10 Oct 2022Complaint
10 Oct 2022Complaint
Identified that staff woke Memory Care residents early in the morning, affecting residents' personal rights.
Type A87468.1(a)(3)
08 Sept 2022Complaint
08 Sept 2022Complaint
Identified that a resident was not showered as scheduled, posing health and personal rights risks after a change of ownership.
Type B87464(f)(4)
Type B87608
08 Sept 2022Complaint
08 Sept 2022Complaint
Investigated two complaints: about showering and about medications. Records and interviews showed the resident did not receive scheduled showers and timely family notification; medications were provided only when requested rather than on a regular schedule.
Type B87468.6(f)(4)
01 Jul 2022Complaint
01 Jul 2022Complaint
Investigated allegation that ombudsman contact information was not posted. Observed the ombudsman poster missing from the memory care unit.
Type B87468.2(a)(10)
14 Apr 2022Inspection
14 Apr 2022Inspection
Identified that hazardous substances and medication were accessible to residents due to doors being left unlocked, and quarterly disaster drills for each shift were not documented.
Type A87705(f)(1)
Type A87705(f)(2)
Type B1569.695(c)
29 Nov 2021Complaint
29 Nov 2021Complaint
Investigated allegations that staff mismanaged residents' medications and were not properly trained to assist with self-administration.
Type A87465(a)(5)
Type B1569.69(a)(1)
29 Nov 2021Inspection
29 Nov 2021Inspection
Identified that a resident wandered off without adequate supervision, and laundry detergent was accessible to residents, creating safety risks.
Type A87464(f)(1)(c)
Type A87705(f)(2)
28 Sept 2021Inspection
28 Sept 2021Inspection
Observed an unlocked screwdriver and alcohol accessible to residents, creating safety risks related to dementia care rules. The findings cited that these items must be kept inaccessible to residents with dementia.
Type A87705(f)(1)
Type A87705(f)(2)
28 Sept 2021Inspection
28 Sept 2021Inspection
Observed adequate safety features and equipment, with detectors functioning and fire extinguishers charged. A current First Aid manual must be submitted prior to licensure.
16 Jul 2021Complaint
16 Jul 2021Complaint
Identified that staff did not safeguard a resident's personal property and that losses were not documented.
Type B87218(2)
Type B87211(a)(1)(D)
16 Jul 2021Inspection
16 Jul 2021Inspection
Identified that a resident left the facility unassisted, posing an immediate safety risk. The resident was located about half a mile away with no injury.
Type A87464(f)(1)(c)
16 Jul 2021Inspection
16 Jul 2021Inspection
Identified unsafe conditions with alcohol and sharp objects accessible to residents, creating safety hazards.
Type A87705(f)(1)
Type A87705(f)(2)
19 May 2021Inspection
19 May 2021Inspection
Identified safety concerns, including toxic substances and alcohol accessible to residents, and a staff member not properly associated prior to working.
Type A87355(e)(2)
Type A87705(f)(2)
13 Feb 2020Inspection
13 Feb 2020Inspection
Reviewed a pre-licensing inspection confirming the facility met safety, environmental, and care standards with appropriate fire safety systems, resident accommodations, and medication storage in compliance with Title 22 regulations.
Type A87355
Type A87705
13 Jan 2020Inspection
13 Jan 2020Inspection
Confirmed that the applicant and administrator completed the required components of the competency exam via telephone, verifying their understanding of facility operations, staff qualifications, policies, and licensing requirements.
Type A87464
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Mirador Living is not affiliated with the owner or operator(s) of Oakmont of Riverpark. The information above has not been verified or approved by the owner or operator. For exact information, please contact Oakmont of Riverpark directly. There is no cost for this service. We are compensated by the community you select.
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