House of Hope

    9617 Stanwin Ave, Pacoima, CA 91331
    • Assisted Living

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    Location

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    House of Hope is located at 9617 Stanwin Ave, Pacoima, CA, 91331.

    About House of Hope

    House of Hope serves as a residential care facility for the elderly, offering a range of services in a place that's got 160 licensed beds and stands out with its Belmont Village Burbank feature, and you know, when you walk around, you see people with different needs getting real support, whether it's for assisted living, memory care, or even more specialized programs like the Hope Program, the Day Program, and Respite, plus there are comfort rooms set aside for relaxation and emotional support, which is something folks appreciate when they're feeling a little overwhelmed. The facility is also LGBT+ friendly, lets residents keep pets, and offers care for those with needs like TBI, bariatric support, two-person transfers, and insulin dependence, so it handles a wide set of medical and personal situations, with Hoyer lifts available for those needing assistance moving about. House of Hope doesn't just stick to one kind of care; there's independent living, memory care, assisted living, respite care, home care, hospice, skilled nursing, adult day programs, and even addiction recovery and mental health treatment, which includes therapy groups like the House of Hope Support Group and counseling through their own House of Hope Counseling Program. The staff provides constant supervision, works with medication management, meal preparation, laundry, and daily help like bathing, dressing, and getting folks from bed to chair, and while some facilities in the same group have a total licensed capacity for supporting 6 folks, House of Hope's main campus is much bigger, offering structured programs for short-term stays or recovery, even addiction and relapse prevention, with services for both adults and adolescents. The place handles meals for special diets and all-day dining, gives out rooms already furnished, and runs community activities like movie nights, walking paths, gardening, and social events, all while keeping in mind each person's health, dignity, and need for company. Residents have access to transportation, emergency alert systems, and coordination with healthcare providers, plus housekeeping and laundry services come standard, and the dining area lets people gather and eat together. With a focus on both the big needs-like memory care and hospice-and the small comforts, House of Hope tries to give residents a stable, safe, and friendly place to live and recover, supporting both medical needs and daily living, and always keeping the doors open for many different kinds of people from all walks of life.

    People often ask...

    House of Hope offers assisted living and board and care.

    The full address for this community is 9617 Stanwin Ave, Pacoima, CA 91331.

    No, House of Hope does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number197610269
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity6 residents
    LicenseeHOUSE OF HOPE ASSISTED LIVING, INC
    EffectiveDecember 21st, 2023
    View the official license record

    Inspection Reports

    15

    Reports

    5

    Type A Citations

    5

    Type B Citations

    6

    Complaints

    4

    Years

    28 Mar 2026Inspection
    Found no licensing deficiencies and observed overall compliance with safety and care standards.
    14 Feb 2026Complaint
    Investigated the allegation that a resident sustained unexplained injuries resulting in hospitalization and death; found insufficient evidence to prove the injuries caused the death.
    15 Jul 2025Complaint
    Investigated a resident’s allegation that multiple Stage 3 pressure injuries developed during admission due to staff neglect; records showed injuries present at admission. The head injury allegation did not have enough information to confirm.
    • Type A87615(a)(1)
    28 Mar 2025Complaint
    Investigated a complaint alleging inadequate meals, lack of respectful treatment, and failure to answer the phone; interviews with residents and observations showed insufficient evidence to corroborate these claims.
    28 Jan 2025Inspection
    Identified deficiencies in personnel records, criminal background clearance, and administrator certification, including an unassociated staff member, a missing staff file, and an expired administrator certification.
    • Type B87412(a)
    • Type B87355(e)(3)
    • Type B87412(d)
    03 Sept 2024Inspection
    Identified that required incident reports were not submitted to the licensing agency within seven days, creating health, safety, or personal rights risks for residents.
    • Type A87211(a)(1)(A)
    03 Sept 2024Complaint
    Investigated allegations that staff hit a resident with an object, that there was a language barrier affecting communication, that medical care, food service, and medication dispensing were inadequate; all were found unsubstantiated.
    11 Jun 2024Inspection
    Identified deficiencies included incomplete resident records, staff without criminal record clearance, and an administrator not meeting qualifications or being present as required.
    • Type A87355(e)
    • Type B87211(a)
    • Type B87405(d)
    11 Jun 2024Complaint
    Investigated a complaint that staff did not accommodate a resident's request for a new hospital bed with bed rails.
    21 May 2024Inspection
    Identified that a staff member was hired without fingerprint clearance and that a hospitalization of a resident was not reported to licensing.
    15 Feb 2024Inspection
    Identified inaccessible resident records and medications not properly locked, creating safety concerns.
    • Type A87755(c)
    • Type A87465(h)(2)
    11 Jul 2023Inspection
    Observed a prelicensing evaluation of a home with three resident bedrooms, two bathrooms, a kitchen, and a fenced pool, and noted safety items including hot water temperature, the need for an audible entry system, and pool drainage.
    03 Oct 2022Inspection
    Observed a pre-licensing review for a change of name and ownership; two clients were present, safety features were checked, and no immediate health or safety risks were found, but it was not ready to license to verify Component III.
    05 Aug 2022Inspection
    Confirmed the applicant and administrator completed COMP II by telephone and understood policy areas including staffing, admissions, medication management, incident reporting, grievances, and safety requirements.
    19 May 2022Complaint
    Investigated allegations that a resident was not allowed to attend medical appointments, not assisted with bathroom needs, made to sit in feces for extended periods, or denied food and water; found insufficient evidence to support any of these claims.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of House of Hope. The information above has not been verified or approved by the owner or operator. For exact information, please contact House of Hope directly. There is no cost for this service. We are compensated by the community you select.

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