Isis Home Cares Inc

    12523 Terra Bella St, Pacoima, CA 91331
    • Assisted Living

    Impressive nearly-new senior living community

    I toured this gorgeous, nearly-new senior home and left very pleased. The director/management impressed me-she even offered a personal tour-and the location and backyard view are amazing. They provide dementia care, a full slate of activities, cook Japanese food, and I enjoy doing origami there; overall a very strong package that reflects their mission.

    Current/former resident
    Jul 2026

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    Reviews

    3.67·(3)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      5.0
    • Meals

      3.7
    • Amenities

      5.0
    • Value

      3.7

    Pros

    • Strong dementia care
    • Engaging activities (including origami)
    • Impressed director and management
    • Gorgeous, new home
    • Beautiful backyard view
    • Convenient/appealing location
    • Cooks and serves Japanese food
    • Mission-driven approach
    • Positive overall impression
    • Welcoming tours available

    Cons

    • No current Japanese residents (potential lack of cultural peer group)

    Summary of reviews

    Overall sentiment across the reviews is strongly positive, with repeated praise for the facility’s care approach, leadership, physical environment, and cultural accommodation. Reviewers emphasize that the facility presents a compelling overall package: a newer, attractive home in a good location that aligns with a clear mission and appears to prioritize resident well-being. The general tone indicates confidence in placing a loved one there, driven by impressions of attentive management, purposeful programming, and a pleasant, homelike setting.

    Care quality is highlighted specifically for dementia care. Multiple reviewers mention dementia care as a strength, suggesting the facility has relevant experience, programs, or staff training to support residents with cognitive impairment. The phrase "overall package" alongside dementia care implies reviewers see the clinical and daily living supports as integrated and appropriate for residents who need memory care. This is reinforced by references to particular activities and individualized attention that are often important components of dementia-friendly environments.

    Staff and management receive distinct and repeated commendation. Reviewers are "impressed by the director/management" and single this out as a reason for their positive impression. That suggests leadership is visible, communicative, and instills confidence. The willingness to offer tours also supports the notion of an open, visitor-friendly administration. The facility’s stated mission was noted, which points to an organizational focus beyond operations — reviewers picked up on values or a purposeful approach to care.

    Facilities and setting are major positives. Descriptions such as "gorgeous home," "newness," and "loves backyard view" indicate that the physical environment is attractive, recently built or renovated, and offers outdoor spaces that reviewers find appealing. The combination of a new, well-maintained interior and an attractive outdoor area contributes to the homelike and respite-oriented impressions. Location is also mentioned positively, which may reflect ease of access, neighborhood fit, or desirability of the surrounding area.

    Dining and cultural accommodation emerge as noteworthy strengths. Although reviewers note that there are currently no Japanese residents, they also emphasize that the staff cooks Japanese food and offers activities like origami. This signals cultural sensitivity and an ability to accommodate dietary and cultural preferences even in the absence of a larger in-house community from that background. For prospective Japanese residents or families seeking culturally inclusive services, this is an important and reassuring detail.

    Activities are described in concrete terms (for example, origami) and come across as purposeful and culturally relevant. The combination of arts/crafts and other programming implied by the reviews supports cognitive engagement and social connection, which ties back to the facility’s strength in dementia care. Reviewers’ positive overall impressions often reference these activities as part of a well-rounded daily life for residents.

    The principal concern raised is the lack of current Japanese residents, which could mean fewer peers from the same cultural background for a prospective Japanese resident seeking a larger cultural community. However, reviewers note that the facility proactively provides Japanese cuisine and culturally relevant activities, mitigating some of that concern. No other recurring negatives are mentioned in the reviews provided, suggesting a generally favorable pattern without clear operational or service complaints in this sample.

    In summary, these reviews paint Isis Home Cares Inc as a mission-driven, well-managed, and attractive residence with particular strengths in dementia care, cultural accommodation (notably Japanese cuisine and activities), and a pleasant physical environment including a desirable backyard view. Leadership visibility, willingness to offer tours, and a cohesive overall package are key selling points. The only notable caveat is the absence of current Japanese residents, which may matter for those seeking a built-in cultural peer group — though the facility’s proactive cultural offerings reduce the practical impact of that absence.

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    Location

    Map showing location of Isis Home Cares Inc

    Isis Home Cares Inc is located at 12523 Terra Bella St, Pacoima, CA, 91331.

    About Isis Home Cares Inc

    Isis Home Cares Inc sits on top of Hansen Hills in San Fernando, California with a 280-degree view of the San Fernando Valley, and the place feels like a home, not some big institution, because it's in a quiet, gated residential neighborhood. The community has private and semi-private room choices, with private baths and closets, and lets residents bring pets. There are services for independent living, assisted living, memory care, skilled nursing, hospice, and respite care, and people can get help with everything from bathing and dressing to medication management and incontinence care, so you'll see nurses and trained caregivers here day and night, and doctors and dentists come by when needed. They give care based on each person's own needs, keeping individual plans updated, and work with families to adjust anything that changes.

    The campus has both indoor and outdoor common areas, a swimming pool for seniors' recreation, a dining hall for eating together, a senior center where folks can relax or take part in all sorts of activities, all sorts of weekly and monthly events on or offsite, devotional services for those who want them, and excursions to museums, botanical gardens, theme parks, or restaurants. Residents can get transportation, go to doctor's appointments with help, and use resident parking. Therapists for physical, speech, occupational, and podiatry care visit, making it easier for people who want to stay put. The place is wheelchair accessible, smoke free indoors, and lets both men and women live there. Beauty and barber services are available onsite, along with meals made by chefs and meal planners using good, healthy options, so everyone eats together and enjoys the food.

    On top of all that, the building and its related homes like Mother Gertrude Home and Franciscan Sisters keep up with safety permits, like fire sprinklers and earthquake valves, and handle things like changing out a water heater or expanding a laundry room, which might sound boring but keeps things safe and running for the residents. The staff know about plumbing, HVAC, elevators, and even setting up private sewage or sub-water meters, so the facility stays up to date and safe for everyone. You'll find rooms with bathtubs, home care services for people who'd rather stay at home, and support day and night, always. The fees depend on the community's own decisions and they're clear about prices. There's language support, too, whether folks speak French, Chinese, or English, so all residents feel understood. In the end, it's a senior home that feels like home, with practical care and people who do their best to help you feel safe, comfortable, and part of a small caring group.

    People often ask...

    Isis Home Cares Inc offers assisted living and board and care.

    The full address for this community is 12523 Terra Bella St, Pacoima, CA 91331.

    No, Isis Home Cares Inc does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Isis Home Cares Inc. The information above has not been verified or approved by the owner or operator. For exact information, please contact Isis Home Cares Inc directly. There is no cost for this service. We are compensated by the community you select.

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