Comfort Zone Cal

    13303 Reedley St, Panorama City, CA 91402
    • Assisted Living

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    Location

    Map showing location of Comfort Zone Cal

    Comfort Zone Cal is located at 13303 Reedley St, Panorama City, CA, 91402.

    About Comfort Zone Cal

    Comfort Zone Cal is a licensed Residential Care Home for the Elderly in California with license number 195850323, and it offers care for up to six residents in a private, home-like setting. The facility provides services including assisted living, memory care, independent living, and skilled nursing, with staff available around the clock to help with bathing, dressing, medication management, and other daily tasks. Comfort Zone Cal has specialized programs like memory care and Comfort Zone Cal, as well as support for dementia, diabetes diets, and hospice care, making sure each senior gets the help that fits their needs. The home features fully furnished rooms, Wi-Fi and cable TV, as well as daily housekeeping, move-in help, and transportation to medical appointments. The residents can enjoy prepared meals, group activities, movie nights, a garden, outdoor walking paths, and a range of regular social events, which brings a positive and lively energy to the home. The licensed staff keeps things clean and safe, follows strict rules, and always treats everyone with respect and kindness. With only six beds, Comfort Zone Cal offers a close-knit, welcoming community where seniors can feel comfortable and cared for, and the small setting helps promote independence while giving help when needed.

    People often ask...

    Comfort Zone Cal offers assisted living and board and care.

    There are 10 photos of Comfort Zone Cal on Mirador.

    The full address for this community is 13303 Reedley St, Panorama City, CA 91402.

    No, Comfort Zone Cal does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number195850323
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity6 residents
    LicenseeCOMFORTZONECAL LLC
    EffectiveFebruary 21st, 2023
    View the official license record

    Inspection Reports

    41

    Reports

    55

    Type A Citations

    40

    Type B Citations

    10

    Complaints

    6

    Years

    08 Jan 2026Inspection
    Identified several regulatory deficiencies, including hot water exceeding safe temperatures, missing CPR/First Aid certification for staff, incomplete health screenings, medication administration errors, and plumbing/repair issues.
    • Type ACCR87303(e)(2)
    • Type AHSC1569.618(c)(3)
    • Type ACCR87412(a)(11)
    • Type ACCR87465(c)(2)
    • Type AHSC1569.625(b)(1)
    • Type BCCR87303(e)(6)
    • Type BCCR87307(d)(2)
    05 Feb 2025Inspection
    Observed general compliance with health and safety requirements during an unannounced annual visit. Noted safe storage, functioning detectors, appropriate temperatures, and that a follow-up visit to complete the annual inspection was planned.
    27 Feb 2024Inspection
    Identified safety and regulatory deficiencies, including two beeping smoke alarms, a hole in the outdoor ramp, two bedridden residents exceeding the approved bed count, and insufficient perishable and non-perishable food.
    • Type A87202(a)
    • Type A87202(a)(2)
    • Type B87303(a)
    • Type B87555(b)(26)
    01 Nov 2023Inspection
    Identified an AWOL incident from 10/18/2023 involving a resident who left and remained missing at the time of the visit; staff background clearance transfers and resident files were not properly maintained.
    • Type A87355(e)(2)
    • Type B87506(a)
    20 Apr 2023Inspection
    Identified a deficiency for failing to report a resident-related incident, including a fall with injury, to licensing within seven days.
    • Type B87211(a)(1)(D)
    20 Apr 2023Complaint
    Investigated an allegation that licensee neglect caused a resident to be injured while in care.
    01 Mar 2023Complaint
    Observed safety and privacy concerns: the front door was left open, a staff member was asleep on duty, resident records were accessible, and cockroaches and a spider were found in resident rooms and common areas.
    • Type A87411(a)
    • Type B87468.1(a)(2)
    • Type B87506(c)
    • Type B87303(a)
    01 Mar 2023Inspection
    Observed no health and safety concerns during a collateral visit; the complaint was unrelated to this facility.
    24 Feb 2023Inspection
    Identified missing resident files for two residents, creating potential health and safety risk.
    • Type B87506(a)
    24 Feb 2023Complaint
    Investigated a complaint alleging unlawful eviction and operating over capacity at a licensed care setting. Findings were amended after additional information was obtained.
    • Type B1569.682(a)(2)
    13 Feb 2023Complaint
    Investigated allegations that staff failed to keep the site clean, provided inadequate food service, and spoke inappropriately to a resident.
    13 Feb 2023Inspection
    Observed that prior deficiencies were addressed and the site now meets regulatory requirements. Water temperature was within the required range, and safety measures and emergency supplies were in place.
    13 Feb 2023Inspection
    Found one stove burner inoperable and expired non-perishable foods; water temperature reached 116.6°F with safety measures in place. No deficiencies were cited.
    13 Feb 2023Complaint
    Investigated three allegations at the site: staff took resident's belongings, inadequate food service, and failure to provide clean linens. Found insufficient evidence to prove or disprove each.
    30 Jan 2023Inspection
    Identified hot water temperatures exceeding 120°F and a hole in the back-patio ramp, with some resident doors not functioning.
    • Type A87303(e)(2)
    • Type B87303(a)
    30 Jan 2023Inspection
    Identified multiple safety and maintenance issues during a licensing review, including hot water temperatures outside the allowed range, damaged doors and ramp, nonfunctional alarms, an incomplete first aid kit, missing emergency food and water, and missing required postings.
    14 Dec 2022Inspection
    Observed a case management visit addressing a staffing shortage and fingerprinting requirements; reminded that staff must be fingerprinted and associated with the site before working.
    13 Dec 2022Inspection
    Identified that a newly hired staff member did not have a criminal record clearance and was working; personnel records for staff were not maintained and training hours were not available for review.
    • Type A87355(e)(1)
    • Type B87412(a)
    • Type B87411(c)
    17 Nov 2022Inspection
    Verified that the applicant and administrator understood licensing topics during COMP II via telephone.
    08 Nov 2022Complaint
    Investigated an allegation of unlawful eviction. The placement agency reportedly wanted a resident to move, but the resident stayed and did not leave.
    25 Oct 2022Complaint
    Found staff did not wear masks properly and chemicals were accessible to residents in care.
    • Type A87469.1(a)(2)
    25 Oct 2022Complaint
    Investigated three specific allegations: staffing levels were insufficient to meet residents' needs; residents were left in soiled diapers; meals were not provided in a timely manner.
    • Type A87411(a)
    16 Oct 2022Inspection
    Observed no health or safety concerns; no citations were issued.
    15 Oct 2022Inspection
    Identified a newly hired staff member lacking a criminal record clearance and not associated with the site, creating an immediate health and safety risk to people in care.
    • Type A87355(e)(1)
    14 Oct 2022Inspection
    Identified safety hazards, including a kitchen knife and cleaning/disinfectant items accessible to residents, as well as medications left out, and a newly hired staff member lacking a required criminal record clearance.
    • Type A87705(f)(1)
    • Type A87705(f)(2)
    • Type A87355(e)(1)
    14 Oct 2022Inspection
    Investigated an allegation involving a resident's personal rights and planned to return for further investigation.
    04 Oct 2022Inspection
    Identified safety and staffing concerns at the site, including staff without criminal record clearance or proper association to the site. Found items such as over-the-counter medications, eye drops, and scissors accessible to residents, posing immediate risks.
    • Type A87355(e)(1)
    • Type A87355(e)(2)
    • Type A87705(f)(1)
    • Type A87705(f)(2)
    20 Jul 2022Inspection
    Identified multiple health and safety violations, including unsecured medications and supplements, noncompliant dietary provisions, fire clearance issues, a missing toilet seat, and incomplete resident records and death reporting.
    • Type A87465(h)(2)
    • Type A87705(f)(2)
    • Type A87202(a)(2)
    • Type A87705(f)(1)
    • Type A87555(b)(7)
    • Type A87555(b)(26)
    • Type A87303(a)
    • Type B87211(a)(1)(A)
    • Type B87506(a)
    14 Jul 2022Inspection
    Investigated several complaint controls, which were unrelated to this site.
    22 Mar 2022Inspection
    Identified multiple safety and care deficiencies during the visit, including hot water temperatures above regulatory limits, blocked exits, and accessible cleaning supplies, as well as gaps in staff training and resident records.
    • Type A87303(e)(2)
    • Type A87307(d)(6)
    • Type A87202(a)(2)
    • Type A87705(f)(2)
    • Type A87411(f)
    • Type B87411(f)
    • Type B87411(c)(1)
    • Type B87468(b)(1)(A)
    • Type B87465(c)(2)
    • Type B87608(a)(3)
    • Type B87608(a)(5)(B)
    • Type B87506(a)
    • Type B87632(a)
    • Type B87307(a)(2)(C)
    • Type B1569.625(b)(1)
    • Type B1569.625(b)(2)
    • Type B1569.69(a)(2)
    • Type B1569.69(b)
    10 Nov 2021Inspection
    Identified missing PRN orders, missing resident files for some residents, and absent centrally stored medication records.
    • Type A87465(e)
    • Type A87506(a)
    • Type A87465(h)
    10 Nov 2021Inspection
    Observed medications not administered as prescribed and found unsecured or accessible to residents. Noted additional medication storage issues requiring attention.
    03 Nov 2021Inspection
    Identified that four residents required care and supervision by staff, and a notice of violation with civil penalties was issued for not having an updated appraisal.
    25 Oct 2021Complaint
    Identified staffing and care deficiencies, including inadequate supervision, failure to meet incontinence and bathing needs, insufficient food service, and disrespect toward residents.
    • Type A87411(a)
    • Type A87625(b)(3)
    • Type A87464(f)(4)
    • Type A87555(b)(7)
    • Type B87468.1(a)(1)
    25 Oct 2021Inspection
    Found that the operator did not hold a current license to operate and all residents required care. The property was unlicensed and a Notice of Operation in Violation of Law was issued.
    • Type A1569.10
    25 Oct 2021Inspection
    Identified several health and safety deficiencies, including unsafe medication storage and administration, improper food handling, and out-of-date resident medical assessments and staff training.
    • Type A87465(h)(2)
    • Type A87303(e)
    • Type A87555(b)(23)
    • Type A87608(a)(5)(B)
    • Type A87465(a)(5)
    • Type B87463(c)
    • Type B87465(6)(A-F)
    • Type B87211(a)(1)(D)
    • Type B87705(c)(5)
    • Type B1569.69(a)(2)
    17 Sept 2021Inspection
    Identified several regulatory deficiencies, including missing resident records and appraisals, absent dementia-related medical reports, and failures to follow physician-prescribed diets and centrally stored medications, along with death reporting issues.
    • Type A87555(b)(7)
    • Type A87465(h)(6)
    • Type A87211
    • Type A87463(c)
    • Type A87705(c)(5)
    • Type B87506(a)
    • Type B87633(b)
    04 Aug 2021Inspection
    Investigated a complaint and observed no health and safety concerns during the visit.
    20 Jul 2021Complaint
    Investigated a complaint and found safety and care concerns. Hazardous items and medications were accessible, staffing was insufficient, and bedrooms were used as passageways that restricted access to food.
    • Type A87355(e)(1)
    • Type A87705(f)(2)
    • Type A87411(a)
    • Type B87307(a)(2)(C)
    • Type B87307(d)(6)
    • Type B87303(a)
    20 Jul 2021Inspection
    Identified that a swimming pool was accessible because the lock was disengaged.
    • Type A87307(e)
    17 Dec 2020Inspection
    Conducted virtually due to COVID-19, the review identified a fire clearance for six residents and a four-bedroom, two-bathroom layout with safety features; Component III Orientation was completed, and two revised sketches for floor plan and yard are required before licensing.

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    Mirador Living is not affiliated with the owner or operator(s) of Comfort Zone Cal. The information above has not been verified or approved by the owner or operator. For exact information, please contact Comfort Zone Cal directly. There is no cost for this service. We are compensated by the community you select.

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