I found the community warm, clean, and homey with compassionate, attentive staff, nice apartments, pleasant grounds and plenty of activities. Meals, medication management and memory-care staffing were inconsistent at times, and I noticed turnover, communication gaps, occasional unprofessional behavior and billing/placement issues. It's attractive and staffed by caring people, but pricey - so verify care level, meds, and contracts before you commit. Overall a mixed but mostly positive experience if your needs aren't high-acuity.
Pinole Assisted Living Comm offers a peaceful setting with mature trees, landscaped grounds, and hillside views, where folks aged 62 and up, including those with disabilities or memory loss, can find the support they need without fuss. The community provides assisted living, independent living, memory care, nursing home services, and options for continuing care. Residents can live in studio or one-bedroom apartments, some with kitchenettes or full kitchens, and in-unit laundry machines, so there's plenty of comfort and convenience, and the whole place is built with accessible features for wheelchairs and those who need help getting around. There are amenities like a heated indoor pool, fitness center, salon and barber shop, theater, library, and a variety of activity rooms, where residents can enjoy painting classes, bingo, crafts, stretching, Tai Chi, yoga, art, brain fitness, cooking classes, and even trips out of the community or intergenerational programs if they feel up to it.
The staff, including their full-time activity director, provides round-the-clock care-24 hours a day, seven days a week, including for those needing insulin shots, medication reminders, help with dressing, bathing, eating, toileting, and other daily activities. Folks who need standby help for transfers, use of mechanical lifts, or have non-ambulatory needs will find the staff can assist. There's a secure memory care building with the Compass Rose® Memory Care program that's specially made for those with dementia or Alzheimer's, helping reduce confusion and prevent wandering, and they even use alarm bracelets for extra safety. The staff can care for folks who wander, act out, or have major behavioral issues, so families won't need to worry about the right care being available. Behavioral care, hospice, and respite care come as extra options, and there are devotional programs on-site and offsite if residents want spiritual connections. Residents can have pets-dogs and cats are welcome-and there's pet care available.
Meals come prepared by a professional chef, served in restaurant-style dining rooms, with choices for special diets like vegetarian, vegan, gluten-free, low-sodium, and low-sugar, and residents can request guest meals or room service if they wish. Daily life is filled with social and hobby groups, ballroom dancing, educational talks, museum visits, and volunteer opportunities, meant to keep folks active, engaged, and well. Transportation is available, utility services are mostly covered, and the staff or volunteers help with structure and support. Pinole Assisted Living Comm emphasizes respect and dignity, lets residents remain as independent as possible, offers help when needed, and tries to keep everything maintenance-free with housekeeping and concierge services so folks can focus more on living and less on chores.
People often ask...
Pinole Assisted Living Comm offers independent living, assisted living, and memory care.
There are 18 photos of Pinole Assisted Living Comm on Mirador.
Yes, Pinole Assisted Living Comm allows residents to age in place and adjust their level of care as needed.
The full address for this community is 2850 Estates Ave, Pinole, CA, 94564.
Yes, Pinole Assisted Living Comm offers respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
State of California Inspection Reports
45
Inspections
3
Type A Citations
14
Type B Citations
6
Years of reports
07 Mar 2024
07 Mar 2024
Found an unwitnessed fall involving the resident; the resident was discovered in the bathroom on the floor, transferred to a hospital, and returned on 03/07/2024, able to transfer and perform ADLs with assistance. No deficiencies were issued.
15 Apr 2022
15 Apr 2022
Found no deficiencies; observed adequate lighting throughout, safe bathroom features (grab bars and non-slip mats), hot water at 113.9°F in shared bathrooms, locked medications, sharps, and toxins, and a sufficient food stock (one week nonperishable and two days perishable).
23 May 2023
23 May 2023
Investigated allegations of rough handling, a resident left in a soaked diaper for an extended period, failure to feed, and improper safeguarding of personal items. Found insufficient evidence to prove these specific claims.
12 Jun 2024
12 Jun 2024
Found no evidence to support the allegation that staff did not safeguard residents' personal items, did not provide medications as prescribed, or did not provide daily activities.
21 Jul 2022
21 Jul 2022
Identified failure to report COVID-positive staff and residents to licensing and local public health authorities.
§ 87211(a)(1)
22 Aug 2023
22 Aug 2023
Identified that the resident's representative did not receive a general description of costs for the rate increase. Found that proof of correspondence about those costs to the department was not provided.
§ 87507(h)
18 Feb 2022
18 Feb 2022
Found that the previously identified deficiency was addressed, with yellow zone signs on resident doors, PPE stations on each floor, and staff wearing protective gear. No deficiencies were cited on this date.
18 Feb 2022
18 Feb 2022
Found hot water 118.1°F in a resident's bathroom sink, fridge 39°F, freezer -0.5°F, with sufficient food supplies and medications locked in the med room; detectors in resident rooms, a complete first-aid kit, and a fire extinguisher last serviced 2/8/2022; no accessible water and clear passageways. Noted no deficiencies cited.
01 Oct 2024
01 Oct 2024
Found that the allegation of a resident sustaining unexplained leg injuries while in care could not be supported by the available information; statements from the resident, a reporting party, and a witness suggested the small leg marks occurred during assistance with getting out of bed, and the resident could not explain how they happened. No deficiencies were found.
15 Dec 2022
15 Dec 2022
Identified a staffing shortage in November, including on 11/24/2022 when three staff were scheduled but only two were working.
§ 87705(4)
21 Jul 2021
21 Jul 2021
Found the allegation of improper supervision contributing to unwitnessed falls not established by the available evidence; the resident had two unwitnessed falls with injuries requiring hospital visits, and staff noted fall risk.
29 Aug 2020
29 Aug 2020
Investigated the allegation that staff falsified documents; a resident was found unresponsive after a caregiver check, and there was confusion about another person not confirmed as a resident. Staff denied falsifying records, and there was not enough evidence to prove or disprove the allegation, so UNSUBSTANTIATED.
23 Feb 2023
23 Feb 2023
Found no deficiencies; observed universal screening at the entry, proper PPE use by staff, posted hygiene reminders, a 30-day PPE supply, and records of routine screening.
08 Oct 2024
08 Oct 2024
Found no deficiencies after a case-management visit. The resident was crossing in a crosswalk with a green light when struck by a car, was aided by bystanders and staff until police and emergency responders arrived, and remains able to leave unassisted.
24 Aug 2020
24 Aug 2020
Investigated found that four of five staff said sick staff were not allowed to care for residents and that management tells staff to go home if they are sick, while one staff member said someone would brush off illness and continue to work. Found that visits were described as limited to management and nurses, with some family visits outside, but there was not enough evidence to prove or disprove the allegations.
23 Dec 2024
23 Dec 2024
Found that staff consistently supervised a resident with sun-downing and aggressive behavior, redirecting and monitoring them throughout. Interviews, observations, and records did not support the allegation that staff failed to prevent a resident from physically abusing another resident resulting in injury.
06 Apr 2023
06 Apr 2023
Identified an unannounced case management visit on 04/06/2023 at 1:30 PM to amend a complaint; two allegations were cited under one regulation. No deficiencies were issued, and an exit interview was conducted.
12 Jun 2024
12 Jun 2024
Investigated the allegation that residents are isolated due to lack of staff; record review and observations indicated full staffing and residents participating in activities.
11 Mar 2025
11 Mar 2025
Identified safety and regulatory issues including a cart with tools in the backyard, expired service tags on four fire extinguishers, and a shared bathroom water temperature of 128.4°F; documents were requested to be submitted by 03/21/2025.
§ 87705(f)(1)
28 Mar 2025
28 Mar 2025
Identified that staff mishandled a resident's supplies. Found no credible evidence that staff failed to maintain accurate records, did not meet diapering or hygiene needs, or that staffing levels were insufficient.
§ 87218
07 Mar 2024
07 Mar 2024
Found no deficiencies and that safety and daily living conditions were in good order, with functioning detectors, a serviced fire extinguisher, a posted emergency plan, a complete first aid kit, and adequate food supplies. Found five staff had current clearances and first aid certificates, and ten resident files including medication logs were reviewed.
23 Feb 2023
23 Feb 2023
Found no evidence that the resident’s hygiene needs were not met. Found improper rate increase communications—missing notices, missing reasons for the change, and missing cost descriptions—and not documented timely responses to the resident’s representative’s requests.
§ 1569.655(a)
§ 87507(g)(3)
09 Feb 2022
09 Feb 2022
Identified the allegation that infection-control practices were not adequately followed, including PPE use and mixing staff between positive and negative residents. Also noted new resident admissions occurred without required clearance from the outbreak team.
§ 87468.1(a)(2)
25 Jul 2025
25 Jul 2025
Investigated allegations that a resident was given more medications than prescribed and that some doses were administered late. Findings based on reviewed orders, MARs, and interviews showed instances of higher med counts than prescribed and dosage discrepancies on certain dates.
§ 87465(a)(4)
17 Sept 2020
17 Sept 2020
Investigated the allegation that staff did not change residents' linens in a timely manner; found there was not a preponderance of evidence to prove or disprove whether the allegation occurred.
20 May 2021
20 May 2021
Found no deficiencies after an unannounced health and safety check; staff wore masks, COVID-19 signs were posted, a screening station was at the entrance, and residents were safe and engaged in activities.
12 Jun 2024
12 Jun 2024
Investigated allegations that staff did not safeguard resident's personal items, did not provide medication as prescribed, and did not offer daily activities; findings showed staff followed proper procedures, medications were administered correctly, and residents participated in activities.
07 Mar 2024
07 Mar 2024
Confirmed that the facility met safety, sanitation, and staffing requirements, with all systems operational and documentation up to date, during an unannounced inspection.
22 Aug 2023
22 Aug 2023
Found that the facility failed to provide the Department with proof of communication regarding the costs associated with a rate increase, despite receiving documentation of the resident’s change in housing and rent details.
§ 87507(h)
23 May 2023
23 May 2023
Investigated allegations that staff handled a resident rough, left them in soaked diapers, did not feed them adequately, and failed to safeguard personal items; found insufficient evidence to confirm any of the claims.
06 Apr 2023
06 Apr 2023
Reviewed an amended complaint regarding two allegations cited under one regulation, with no deficiencies issued during the visit.
23 Feb 2023
23 Feb 2023
Investigated resident hygiene needs not being met and found the facility provided insufficient documentation regarding rent and rate increase notices, with the latter allegations confirmed; also identified lack of proper communication about costs and rate changes, while complaints about communication delays were unsubstantiated.
§ 1569.655(a)
§ 87507(g)(3)
15 Dec 2022
15 Dec 2022
Found that the facility was short staffed in November, with at least one day when only two staff members were working instead of the scheduled three.
§ 87705(4)
21 Jul 2022
21 Jul 2022
Investigated reports confirmed that the facility failed to report COVID-positive staff and residents to authorities, with staff adhering to protocols but reporting cessation occurring after a change in management.
§ 87211(a)(1)
15 Apr 2022
15 Apr 2022
Confirmed that the facility met safety and health standards, including adequate lighting, temperature, and storage of medications, with no deficiencies noted during the visit.
18 Feb 2022
18 Feb 2022
Found the environment to be safe and well-maintained, with appropriate safety devices, adequate food supplies, and proper storage of medications, and no deficiencies identified during the visit.
09 Feb 2022
09 Feb 2022
Found that staff did not consistently use designated PPE, failed to maintain staff dedicated to positive residents, and improperly mixed staff working with positive and negative residents, despite ongoing COVID-19 cases and admission restrictions.
§ 87468.1(a)(2)
21 Jul 2021
21 Jul 2021
Investigated the allegation that staff failed to prevent a resident’s falls, finding that although the resident did experience two unwitnessed falls resulting in injuries, there was insufficient evidence to prove neglect or abuse.
20 May 2021
20 May 2021
Verified that staff and residents adhered to COVID-19 safety protocols, including wearing masks and posting signs, with residents engaging in activities and walking pets safely, and found no immediate health or safety concerns.
17 Sept 2020
17 Sept 2020
Determined there was not enough evidence to support the allegation that staff did not change a resident's linens in a timely manner. The investigation concluded that linens were changed as needed and the allegation was unsubstantiated.
29 Aug 2020
29 Aug 2020
Investigated whether staff falsified records related to a resident’s death, found no evidence to support these claims, and concluded the allegations are unsubstantiated.
24 Aug 2020
24 Aug 2020
Investigated whether staff members with illnesses were properly restricted from working; found staff generally followed protocols, though one staff member indicated some workers continued despite feeling sick. Also noted that visitors were limited, with no clear evidence to confirm or refute the allegation.
23 Jan 2020
23 Jan 2020
Identified a safety concern when unlocked cleaning disinfectant was found accessible to residents with dementia; overall, the environment was clean, well-maintained, and adequately stocked with food.
§ 87705(f)(2)
18 Oct 2019
18 Oct 2019
Investigated the allegation that a resident did not receive medication on two days due to insurance issues and missing authorization, with interviews and record reviews confirming the claim.
§ 87465(c)(2)
15 Oct 2019
15 Oct 2019
Determined that staff generally followed medication timing and received required training, but could not verify if all staff completed medication training or if residents received medications exactly as prescribed; staffing levels appeared sufficient during observation, but no confirmation was made for continuous coverage.
