Pomona Vista Care Center

    651 N Main St, Pomona, CA, 91768
    3.8 · 43 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Compassionate care but inconsistent neglect

    I had a deeply mixed experience. Many nurses, CNAs and the activities team were compassionate and attentive - therapy, meals, activities, communication and discharge coordination often exceeded expectations and the facility was generally clean and well-maintained. But I also witnessed serious lapses: ignored calls, delayed/incorrect meds, hygiene neglect, chaotic after-hours and poor communication that at times felt like neglect. Overall, the place can provide excellent rehab and loving care, but inconsistent practices and occasional neglect left me cautious.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.84 · 43 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      3.9
    • Meals

      3.7
    • Amenities

      3.3
    • Value

      1.0

    Location

    Map showing location of Pomona Vista Care Center

    About Pomona Vista Care Center

    Pomona Vista Care Center sits at 651 N Main St in Pomona, California, and has 59 certified beds, with about 55 residents, so the place stays fairly full, about 93% occupied, and it isn't part of a hospital or a larger retirement community, though it does belong to a group that owns several nursing homes, and the facility's owned by a for-profit corporation and takes both Medicare and Medicaid. Nurses and assistants provide 24-hour skilled nursing care, including RNs, LPNs, and CNAs, with about 0.27 RN hours, 0.82 LPN hours, and 2.86 CNA hours per resident each day, totaling about 1.09 staff hours per resident, and you'll find a medical director and director of nurses who oversee care alongside clinicians and therapists, plus medical consultants that come in as needed. Medical services cover a lot-short-term rehabilitation, memory care with a secure unit for folks with Alzheimer's or dementia, management for diabetes, tracheostomy care, respiratory care, wound care with a special wound specialist, joint replacement recovery, cardiac wellness, stroke rehabilitation, and pain management, plus restorative nursing, IV therapy, nutrition and hydration programs, and more, and the team follows a holistic approach for every care plan, pulling in folks from administration, therapy, dietary services, social service, and case management for input, since every resident's needs are different, and they try to encourage as much independence as possible.

    You'll also see that Pomona Vista Care Center pays attention to resident rights, working to support dignity and self-respect, and there are resident and family councils that let folks share concerns or feedback. The building's fully sprinklered for safety. Folks can visit their relatives daily from 9:00 in the morning to 5:00 in the evening, and the facility's not considered a special focus facility. Staff reports that about 15% of long-stay residents needed more help with everyday things over time, while 4% of high-risk residents dealt with pressure sores, and almost everybody got vaccinated for flu (99%) and pneumonia (97%). The place offers a range of services-skilled nursing, intermediate care for folks who need lots of help, hospice care, home health, home care support, memory care, assisted living, pain management, and individualized rehabilitation focused on getting folks better mobility, whether that means helping them return home or making day-to-day life a bit easier. There are social services for planning care and discharge, support and referral services, and organized activities tailored to what residents like and can do. The staff works together to figure out the best plan for each person, whether short-term rehab or long-term support, and they aim to offer compassionate care in what feels, as much as possible, like a family-friendly place, with a secure unit for those needing extra safety and a commitment to both social and clinical needs, not overlooking the small things that help residents keep their sense of self and find a bit of comfort during their stay.

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