Ridgeview Health Center

    9825 Glen Center Dr, San Diego, CA 92131
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Date of Tour
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    Tour Type

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.89·(73)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.9
    • Meals

      4.8
    • Amenities

      4.9
    • Value

      2.0

    Pros

    • Strong skilled nursing and rehabilitation outcomes
    • Skilled, compassionate, and responsive nursing and caregiving staff
    • Effective physical, occupational, and speech therapy
    • Clear communication and coordinated discharge planning
    • Flexible dining with varied, well-prepared meals
    • Clean, well-maintained, newer accommodations with spacious rooms
    • Engaging activities, exercise classes, and social opportunities
    • Welcoming memory-care and assisted-living environments
    • Helpful move-in support and family involvement
    • Pleasant courtyards, common areas, and visitor amenities

    Cons

    • Memory-care leadership continuity and staffing-capacity concerns
    • Admission coordination and post-admission follow-up gaps
    • Reported limits in wound-care capability
    • High private- and shared-room pricing

    Summary of reviews

    Feedback about Ridgeview Health Center is predominantly positive across skilled nursing, rehabilitation, assisted living, and memory care. Residents and families often describe attentive, professional care and staff who are kind, encouraging, and responsive. Skilled nursing and rehabilitation accounts particularly praise nursing, physician, therapy, and social-work teams, including individualized therapy, family communication, and discharge planning. Several former residents say therapy helped them regain strength, confidence, or independence.

    Dining is a consistent strength: reviewers describe appealing meals, varied menu choices, and staff who accommodate preferences, including changing nutritional needs. Activities range from exercise classes and entertainment to group programs and outings; families say these opportunities support social connection and participation. The facility is frequently described as clean, bright, and well maintained, with spacious private or shared rooms, attractive common areas, courtyards, and updated equipment. Assisted-living and memory-care families also value the welcoming environment and opportunities for residents to build relationships.

    Management and transition support receive favorable comments in many accounts, including help with tours, admissions, move-ins, and care planning. However, one memory-care reviewer raised concerns about repeated administrator changes, staffing capacity, and limited follow-up after admission, and also questioned the handling of critical online feedback. A separate reviewer questioned Ridgeview’s wound-care capability. These concerns are not reflected broadly in the other accounts, but families considering memory care or specialized wound care may want to ask about current leadership, staffing, admission follow-through, and the clinical services available. One prospective visitor also considered room rates high, so families should confirm current pricing and what is included.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Ridgeview Health Center is located at 9825 Glen Center Dr, San Diego, CA, 92131.

    About Ridgeview Health Center

    Ridgeview Health Center sits in the hills of Scripps Ranch at 9825 Glen Center Dr., offering care and support in a new, state-of-the-art community that opened to serve seniors in San Diego. The place has Assisted Living, Memory Care, and 24-hour Skilled Nursing, so people get different levels of help based on what they need, and the staff includes licensed nurses and professional caregivers who're always on duty, watching out for everyone's well-being. Ridgeview has a homelike setting with studio apartments for residents, aiming to promote independence while helping with things like daily activities, personal care, and medication management. Folks who need extra help after illness or surgery can use the physical therapy and occupational therapy programs, and there are rehabilitation services for recovery, too. The 24-hour bedside emergency call system means residents can get help quickly whenever they need it, and the culinary team cooks fresh meals every day, served in a restaurant-style dining room so nobody has to worry about cooking or clean-up unless they want to. Each day, life-enriching activities fill the schedule so no one feels bored or forgotten, and the community says it focuses on health, wellness, and personalized care through each resident's care plan. As a new part of the Poway Chamber of Commerce, Ridgeview Health Center tries to provide peace of mind, comfort, and safety in an environment that feels as much like home as possible, and since the website at ridgeviewhealthcenter.com gives updates and more details, family members can check in online any time. The doors open every day: weekdays and Saturdays from 8:30 to 17:00, and Sundays from 08:30 to 05:00.

    People often ask...

    Ridgeview Health Center offers assisted living, memory care, and skilled nursing.

    There are 18 photos of Ridgeview Health Center on Mirador.

    The full address for this community is 9825 Glen Center Dr, San Diego, CA 92131.

    No, Ridgeview Health Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number374604426
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity64 residents
    LicenseeCRESTVIEW HC LLC
    EffectiveAugust 10th, 2021
    View the official license record

    Inspection Reports

    23

    Reports

    0

    Type A Citations

    3

    Type B Citations

    5

    Complaints

    5

    Years

    21 Aug 2026Inspection
    Found no deficiencies. The setting was clean, safe, and in good repair with documentation and safety measures in place.
    17 Jul 2026Complaint
    Investigated the complaint alleging lack of supervision resulting in injury. Concluded that the allegation was unsubstantiated.
    17 Jul 2026Complaint
    Investigated the allegation and found no deficiencies.
    22 May 2026Complaint
    Investigated an allegation that staff did not follow infection control protocols. Interviews and records did not provide clear evidence to support the claim.
    23 Oct 2025Inspection
    Identified a medication administration error where a resident did not receive a prescribed medication according to the physician's order. No injuries occurred, but a repeat deficiency and civil penalty were assessed.
    15 Aug 2025Inspection
    Identified a medication error where a resident received two doses due to a communication error between two medication technicians; this was the second medication error within 12 months, resulting in a deficiency and civil penalty.
    • Type B87468.2(c)(2)
    08 Jul 2025Inspection
    Identified two self-reported incidents: a medication error where a medication was administered twice and an allegation of missing money.
    • Type B87465(c)(2)
    08 Jul 2025Inspection
    Observed no deficiencies during the required annual inspection.
    17 Jan 2025Inspection
    Observed that all bedridden rooms matched the clearance issued by the local fire authority, and no health or safety issues were found.
    13 May 2024Inspection
    Identified a self-reported medication administration error involving a resident.
    • Type B87465(c)(2)
    13 May 2024Inspection
    Observed a clean, sanitary, and well-maintained site with adequate space, furnishings, and safety measures. No deficiencies were cited.
    03 Apr 2024Inspection
    Investigated three self-reported falls; no health or safety issues were identified.
    27 Jul 2023Complaint
    Investigated allegation that staff did not administer medications as prescribed; evidence showed medications were administered as prescribed and no medication errors were found.
    23 Mar 2023Complaint
    Investigated a complaint that a resident was not treated with dignity; interviews and records were reviewed and the claim did not have sufficient evidence.
    13 Mar 2023Inspection
    Observed an unannounced case management visit and tour with no immediate health or safety issues identified. Fire clearance was updated to accommodate 68 non-ambulatory residents, and the floor plan remained unchanged.
    28 Dec 2022Inspection
    Identified a self-reported incident involving a staff member and a resident; interviews and wellness checks indicated all residents appeared appropriate, and no deficiencies were cited.
    12 Aug 2022Inspection
    Observed no deficiencies and noted infection control measures and visitor policies in place.
    19 Jul 2022Inspection
    Identified an unwitnessed fall involving a resident that led to hospital transfer; no health and safety concerns were noted and no deficiencies cited.
    04 Feb 2022Inspection
    Found no deficiencies cited during an unannounced visit assessing residents' health and welfare.
    30 Nov 2021Inspection
    Verified adherence to infection control practices and noted no deficiencies.
    29 Oct 2021Inspection
    Observed and reviewed disinfection, screening protocols, and PPE use during a site visit; discussions with leadership occurred, and no deficiencies were issued.
    03 Aug 2021Inspection
    Observed compliance with safety and health standards during a prelicensing review, with no deficiencies noted.
    23 Jul 2021Inspection
    Concluded that the applicant/administrator demonstrated understanding of licensing requirements and program policies during the pre-licensing review.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Ridgeview Health Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Ridgeview Health Center directly. There is no cost for this service. We are compensated by the community you select.

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