Ridgeview Health Center

    9825 Glen Center Dr, San Diego, CA 92131
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Skilled rehab with outstanding staff

    I stayed here for skilled rehab and was very pleased overall. The new, spotless facility has large private rooms, modern TVs, nice views and a welcoming dining area - the food is excellent with lots of choices. Nursing and therapy staff were outstanding, attentive and knowledgeable, and got me progressing to go home; activities, gym/spa and secure grounds made the stay comfortable. Communication was good and staff went above and beyond; I'd recommend this center.

    Current/former resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.89·(70)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.8
    • Meals

      4.8
    • Amenities

      4.9
    • Value

      2.0

    Pros

    • Compassionate, well-trained nursing staff
    • Responsive and attentive caregiving team
    • Strong rehabilitation services (physical, occupational, speech therapy)
    • Effective discharge planning and care coordination
    • Restaurant-style dining with varied menu options
    • On-site chef and dietitian-guided nutrition services
    • High food quality with flexible meal choices
    • Engaging daily activities and structured exercise classes
    • Regular entertainment, movies, and social programming
    • Spacious, bright private and semi-private rooms
    • Newer, well-maintained, hotel-like facility
    • Spotless common areas and private rooms
    • Secure environment with controlled access
    • Attractive grounds and pleasant courtyards
    • On-site amenities: salon, gym, library, and game room
    • Proactive medical monitoring and medication management
    • Welcoming admissions and after-hours assistance
    • Supportive social work and family communication
    • Warm, team-oriented staff culture
    • Therapy progress that supports discharge home

    Cons

    • Inconsistent staffing levels during some shifts
    • Occasional delays in care responsiveness
    • Admissions and intake process inefficiencies
    • Gaps in post-admission follow-up and survey response
    • Variability in front-desk reception and onboarding experience
    • Limited specialized wound-care services
    • Cost and location accessibility concerns
    • Transparency concerns regarding online feedback

    Summary of reviews

    Overall impression: Reviews present Ridgeview Health Center as a modern, well-appointed skilled nursing and rehabilitation facility with consistently positive feedback on clinical care, hospitality, and amenities. The facility is frequently described as clean, bright, and newer construction with large rooms and comfortable common areas. Across accounts, the combination of hands-on therapy, attentive nursing, and restaurant-style dining is credited with supporting measurable recovery and discharge home for many residents.

    Care and staff: Clinical care is a recurring strength. Nursing teams, rehabilitation therapists (PT/OT/speech), and physicians are characterized as competent, attentive, and collaborative; therapy programs are described as individualized and effective in progressing residents toward discharge goals. Families and patients repeatedly highlighted proactive medication management, daily therapy sessions, and active discharge planning supported by social work. At the same time, a number of reviews indicate operational strain: inconsistent staffing levels at times and occasional delays in responsiveness were noted. These operational constraints are reflected in comments about busy staff and isolated gaps in timely follow-up.

    Dining and activities: Dining is consistently praised—residents and families describe restaurant-style service, an on-site chef, dietitian involvement, and a wide, flexible menu. Meal quality is a clear differentiator in the feedback. Programming is similarly robust: structured exercise classes, daily activities, weekly entertainment, movie/documentary offerings, and social opportunities such as crafts, game nights, and spa/salon appointments contribute to an active resident environment and family peace of mind.

    Facilities and amenities: Ridgeview’s physical plant receives strong positive remarks. Reviewers emphasize spacious, well-lit rooms (including large private suites), clean bathrooms, controlled access for security, pleasant courtyards, and onsite amenities such as a gym, salon, library, and inviting common spaces. Several comments describe a hotel-like atmosphere and high standards of maintenance and housekeeping.

    Management and process issues: Administrative responsiveness and family communication are often commended—staff are described as flexible and engaged, and social-work support for discharge planning is highlighted. However, there are consistent operational critiques around the admissions and intake experience, including onboarding inefficiencies and uneven follow-up on satisfaction surveys. There is also variability reported in front-desk reception. More clinically significant is the limitation in specialized wound-care capability; prospective residents who may need advanced wound management should verify service availability. A few comments raise concerns about online feedback transparency, which some families interpreted as moderation of public reviews.

    Who this fits and what to confirm: Ridgeview appears well suited for patients needing short- to medium-term skilled nursing and rehabilitation who prioritize quality therapy, high-caliber dining, and a comfortable physical environment. Prospective residents and families should confirm current staffing ratios for the intended unit and shift, ask about wound-care and other specialized clinical services if relevant, clarify the admissions timeline and follow-up process, and verify cost/coverage options given noted affordability and location considerations. Overall, the pattern of reviews indicates strong clinical and hospitality performance with some operational areas that merit direct discussion during tour and intake conversations.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Ridgeview Health Center

    Ridgeview Health Center is located at 9825 Glen Center Dr, San Diego, CA, 92131.

    About Ridgeview Health Center

    Ridgeview Health Center sits in the hills of Scripps Ranch at 9825 Glen Center Dr., offering care and support in a new, state-of-the-art community that opened to serve seniors in San Diego. The place has Assisted Living, Memory Care, and 24-hour Skilled Nursing, so people get different levels of help based on what they need, and the staff includes licensed nurses and professional caregivers who're always on duty, watching out for everyone's well-being. Ridgeview has a homelike setting with studio apartments for residents, aiming to promote independence while helping with things like daily activities, personal care, and medication management. Folks who need extra help after illness or surgery can use the physical therapy and occupational therapy programs, and there are rehabilitation services for recovery, too. The 24-hour bedside emergency call system means residents can get help quickly whenever they need it, and the culinary team cooks fresh meals every day, served in a restaurant-style dining room so nobody has to worry about cooking or clean-up unless they want to. Each day, life-enriching activities fill the schedule so no one feels bored or forgotten, and the community says it focuses on health, wellness, and personalized care through each resident's care plan. As a new part of the Poway Chamber of Commerce, Ridgeview Health Center tries to provide peace of mind, comfort, and safety in an environment that feels as much like home as possible, and since the website at ridgeviewhealthcenter.com gives updates and more details, family members can check in online any time. The doors open every day: weekdays and Saturdays from 8:30 to 17:00, and Sundays from 08:30 to 05:00.

    People often ask...

    Ridgeview Health Center offers assisted living, memory care, and skilled nursing.

    There are 16 photos of Ridgeview Health Center on Mirador.

    The full address for this community is 9825 Glen Center Dr, San Diego, CA 92131.

    No, Ridgeview Health Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number374604426
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity68 residents
    LicenseeCRESTVIEW HC LLC
    EffectiveAugust 10th, 2021
    View the official license record

    Inspection Reports

    20

    Reports

    0

    Type A Citations

    3

    Type B Citations

    3

    Complaints

    5

    Years

    22 May 2026Complaint
    Investigated an allegation that staff did not follow infection control protocols. Interviews and records did not provide clear evidence to support the claim.
    23 Oct 2025Inspection
    Identified a medication administration error where a resident did not receive a prescribed medication according to the physician's order. No injuries occurred, but a repeat deficiency and civil penalty were assessed.
    15 Aug 2025Inspection
    Identified a medication error where a resident received two doses due to a communication error between two medication technicians; this was the second medication error within 12 months, resulting in a deficiency and civil penalty.
    • Type B87468.2(c)(2)
    08 Jul 2025Inspection
    Identified two self-reported incidents: a medication error where a medication was administered twice and an allegation of missing money.
    • Type B87465(c)(2)
    08 Jul 2025Inspection
    Observed no deficiencies during the required annual inspection.
    17 Jan 2025Inspection
    Observed that all bedridden rooms matched the clearance issued by the local fire authority, and no health or safety issues were found.
    13 May 2024Inspection
    Identified a self-reported medication administration error involving a resident.
    • Type B87465(c)(2)
    13 May 2024Inspection
    Observed a clean, sanitary, and well-maintained site with adequate space, furnishings, and safety measures. No deficiencies were cited.
    03 Apr 2024Inspection
    Investigated three self-reported falls; no health or safety issues were identified.
    27 Jul 2023Complaint
    Investigated allegation that staff did not administer medications as prescribed; evidence showed medications were administered as prescribed and no medication errors were found.
    23 Mar 2023Complaint
    Investigated a complaint that a resident was not treated with dignity; interviews and records were reviewed and the claim did not have sufficient evidence.
    13 Mar 2023Inspection
    Observed an unannounced case management visit and tour with no immediate health or safety issues identified. Fire clearance was updated to accommodate 68 non-ambulatory residents, and the floor plan remained unchanged.
    28 Dec 2022Inspection
    Identified a self-reported incident involving a staff member and a resident; interviews and wellness checks indicated all residents appeared appropriate, and no deficiencies were cited.
    12 Aug 2022Inspection
    Observed no deficiencies and noted infection control measures and visitor policies in place.
    19 Jul 2022Inspection
    Identified an unwitnessed fall involving a resident that led to hospital transfer; no health and safety concerns were noted and no deficiencies cited.
    04 Feb 2022Inspection
    Found no deficiencies cited during an unannounced visit assessing residents' health and welfare.
    30 Nov 2021Inspection
    Verified adherence to infection control practices and noted no deficiencies.
    29 Oct 2021Inspection
    Observed and reviewed disinfection, screening protocols, and PPE use during a site visit; discussions with leadership occurred, and no deficiencies were issued.
    03 Aug 2021Inspection
    Observed compliance with safety and health standards during a prelicensing review, with no deficiencies noted.
    23 Jul 2021Inspection
    Concluded that the applicant/administrator demonstrated understanding of licensing requirements and program policies during the pre-licensing review.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Ridgeview Health Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Ridgeview Health Center directly. There is no cost for this service. We are compensated by the community you select.

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