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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.48·(293)
Overall rating
5
4
3
2
1
Care
4.5
Staff
4.5
Meals
4.1
Amenities
4.0
Value
2.6
Pros
Compassionate, friendly staff and attentive resident interactions
Strong skilled-nursing, rehabilitation, and therapy services
Spacious apartments, often with full kitchens, patios, or balconies
Convenient location near shopping, restaurants, and services
Broad activity and outing options
Well-regarded transportation assistance and appointment support
Landscaped grounds, gardens, pool, and welcoming common areas
Helpful move-in coordination and apartment selection
Options across independent living, assisted living, and skilled nursing
Cons
Inconsistent management continuity and resident communication
Delayed maintenance and housekeeping follow-through
Variable dining quality, menu variety, and dietary suitability
Staffing pressures affecting service consistency
Uneven security coverage and emergency-response reliability
Accessibility and safety challenges during renovations and inter-building meal transfers
Inconsistent cleanliness and pest-control response
Incontinence-care consistency concerns
High costs and concerns about value for services provided
Limited fit for some higher-acuity needs, including memory-care needs
Aging apartments and common areas requiring continued updates
Summary of reviews
The Remington Club is a large, multi-building community offering independent living, assisted living, and skilled nursing and rehabilitation. Reviews describe a broad range of experiences that appear to vary by service area and over time. Skilled nursing and rehabilitation receive especially consistent praise: residents and families describe attentive nursing, knowledgeable physical and occupational therapy, supportive discharge planning, and kind treatment during recovery. Residential care experiences are more mixed, with some families praising long-term support while others raise concerns about the consistency of routine services and responsiveness.
Staff warmth is one of the community’s strongest recurring themes. Residents and families often describe employees as friendly, patient, and helpful, and several reviews highlight individual staff members who provide dependable transportation, concierge assistance, or move-in support. At the same time, other accounts describe difficulty getting follow-up from management or resolving requests. Reported leadership changes and staffing pressures appear to have affected consistency in communication and day-to-day services.
Dining receives notably mixed assessments. Many residents and families have enjoyed the food, service, and variety, including meals in the skilled nursing center. Other reviews describe reduced choices, inconsistent quality, limited accommodation of dietary needs, and concerns about cost and food allowances. A recent review praised improvements to menus and the dining atmosphere under new dining leadership, suggesting that the experience may be changing. Meal arrangements between buildings have also been a concern for residents who have mobility limitations, particularly when access is affected by weather or construction.
The community offers numerous activities, exercise classes, outings, social events, and transportation options. Residents often value the opportunity to remain active and independent, while the size and layout of the campus can feel spread out to some people. Grounds, gardens, pools, and outdoor spaces are frequently praised. Apartments are often described as spacious and comfortable, though other reviews note dated finishes and a need for continued upgrades. During renovations, reviewers have raised concerns about dust, access routes, signage, and disruption to services.
Operational concerns include delayed maintenance and housekeeping, inconsistent cleanliness in some areas, pest-control response, and uneven reliability of security and emergency systems. One family also described concerns about incontinence-related care, while other accounts describe attentive personal and clinical support. These differing accounts underscore the importance of assessing the specific building, care level, staffing, and services a prospective resident would use. Families may wish to ask about current staffing, maintenance response times, emergency-call coverage, dining arrangements and fees, renovation access, and the level of assistance available for changing care needs. The location, amenities, activity program, and frequently praised staff are meaningful strengths, but prospective residents should also evaluate the consistency of service and overall value for their individual needs.
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Location
The Remington Club is located at 16925 Hierba Dr, San Diego, CA, 92128.
About The Remington Club
The Remington Club is a senior living community for people 55 and older, and folks can find a lot of different care options all in one place, like independent living, assisted living, memory care, nursing care, and even home health services for those who want to stay at home but need some extra help, and as people's needs change they can move between the different levels of care without leaving the community. There's a variety of places to relax, like cozy sitting rooms with armchairs and soft lamps, and outdoors you'll see quiet patios with tan umbrellas, garden spaces, and even a gazebo where people enjoy the mountain views or just chat with friends. The main entrance has Spanish-style archways, palm trees, and lush landscaping, and when you walk in, the lobby is elegant with big columns and wood accents, giving the place a calm and comfortable feeling, and dining rooms have white linens, green napkins, and warm decorations that make shared meals feel special. Some apartments come with full kitchens and private dining rooms for family visits, but everyone can enjoy meals through the MyChoice Dining Program, and if someone needs help, there's support for daily activities like bathing, dressing, or medication, because staff are always nearby to lend a hand. There's organized activities, clubs, group outings to local stores, movie nights in the in-house theater, and religious services both onsite and offsite, so nobody ever has to feel lonely or stuck without something to do, and folks who like pets will find the place friendly for animals with a dedicated dog park, and pet therapy's even available. Buildings are gated for safety, there's basic cable, internet, and even satellite TV, and the grounds hold a lake, a pond, and a park with covered spots for sitting or picnics. Transportation comes free for residents who need to get around, and there's an on-site medical team, beautician's salon with chairs and mirrors in the style of old Hollywood, regular housekeeping, and a fitness center with an indoor heated pool, outdoor pool, and exercise classes, so staying active or relaxed is easy depending on the mood. For those needing a break from caregiving at home, respite care is available, and there's a focus on helping people live as independently as possible, with help always close by, whether that means assisted living, memory care, or skilled nursing. The Remington Club has a little bit of everything-a cafe and bar for chatting, activity studios, card games, computer workstations, a chapel, library, private dining, memory programs for those with dementia, and Life Enrichment activities-so older adults get a chance to live in a setting where they can build friendships, feel at home, and receive the level of support that fits their needs, all while enjoying the quiet and pretty surroundings.
Five Star Senior Living, founded in 1999 and headquartered in Newton, Massachusetts, operates more than 170 communities across the United States, serving over 15,900 residents with nearly 24,000 team members. Now operating as a division of AlerisLife Inc. (Nasdaq: ALR), Five Star has established itself as one of the nation's largest senior living providers and ranks among the top operators of continuing care retirement communities (CCRCs) in the country.
The company provides a comprehensive continuum of care including independent living, assisted living, memory care, skilled nursing, and respite care services. Through strategic partnerships with FOX Rehabilitation for therapy and wellness services, and DispatchHealth for on-demand acute care, Five Star ensures residents have access to comprehensive healthcare solutions without leaving their community. Their innovative Lifestyle360 programming enriches residents' intellectual, physical, emotional, social, and spiritual well-being through daily activities and events tailored to diverse interests and abilities.
Guided by the mission of "honoring and enriching the journey of life, one experience at a time," Five Star embraces a person-directed care philosophy that emphasizes individualized attention and choice-driven services. The name AlerisLife, derived from the Latin "aleris" meaning to "foster, nourish, and develop," reflects their commitment to helping residents pursue new or lifelong goals regardless of age. Their approach centers on the belief that "happy employees mean happy residents," fostering a culture where both staff and residents can thrive.
Five Star's dedication to excellence has earned numerous accolades, including frequent recognition from the Assisted Living Federation of America's "Best of the Best" Awards and the American Health Care Association's Quality Awards. The company has achieved Great Place to Work certification for consecutive years, demonstrating their commitment to both employee satisfaction and resident care. Through evidence-based wellness approaches, fine dining experiences, and warm, inviting environments, Five Star Senior Living continues to set standards for quality senior care across the nation.
People often ask...
The Remington Club offers competitive pricing, with rates starting at a cost of $5,296 per month.
The Remington Club offers independent living, assisted living, and continuing care retirement community.
There are 41 photos of The Remington Club on Mirador.
Yes, The Remington Club allows residents to age in place and adjust their level of care as needed.
The full address for this community is 16925 Hierba Dr, San Diego, CA 92128.
No, The Remington Club does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Investigated the allegation that staff were not adequately trained for emergency procedures and found no deficiencies.
10 Jul 2026Complaint
10 Jul 2026Complaint
Found no deficiencies after evaluating the complaint about elevator repair and odor.
10 Jul 2026Inspection
10 Jul 2026Inspection
Found no deficiencies.
24 Jun 2026Inspection
24 Jun 2026Inspection
Found no deficiencies. No health or safety issues identified.
20 May 2026Inspection
20 May 2026Inspection
Investigated a self-reported fall resulting in a hip fracture; found the incident occurred in the resident's room with a family member assisting toileting, and that the required stability equipment was in place, with no health or safety issues identified.
29 Apr 2026Complaint
29 Apr 2026Complaint
Investigated the eviction allegation and concluded that the initial eviction notice did not include all required information, while a later notice did; a deficiency was identified.
CCR 87224(d)(1)Notice to quit eviction requirements; include reasons and specific facts
29 Apr 2026Complaint
29 Apr 2026Complaint
Investigated an allegation that staff did not follow the resident's care plan during a transfer, causing a fall. Review of staff and resident accounts and records was conducted.
Type B87468.2(a)(4)(a)
20 Jan 2026Inspection
20 Jan 2026Inspection
Identified issues with storing perishable foods at proper temperatures and missing hazardous health condition documents for staff.
Type B87555(b)(23)
Type B87412(a)(12)
10 Dec 2025Complaint
10 Dec 2025Complaint
Investigated allegations about meal service, residents' call buttons, supervision, opportunities for socialization, and sanitation. Findings concluded the allegations were unsubstantiated.
27 Jun 2025Complaint
27 Jun 2025Complaint
Investigated the allegation that staff did not treat a resident with dignity. Interviews with staff and residents, along with direct observations, did not show any behavior that lacked dignity.
13 Feb 2025Inspection
13 Feb 2025Inspection
Investigated an open inquiry into a different unlicensed care facility; no deficiencies were observed or cited.
05 Feb 2025Inspection
05 Feb 2025Inspection
Identified missing staff documentation and incomplete resident cash resource records during a records review.
Type B87412(g)(1)
Type B87506(b)(16)
05 Feb 2025Complaint
05 Feb 2025Complaint
Found that the financial abuse allegation was unfounded; the resident did not reside there and the individuals involved were not employees.
23 Jan 2025Inspection
23 Jan 2025Inspection
Identified 54 residents present and no deficiencies were observed or cited. A follow-up visit was planned to complete the required annual inspection.
23 Jan 2025Complaint
23 Jan 2025Complaint
Investigated a complaint alleging multiple care-related issues; found the allegations unfounded.
23 Jan 2025Inspection
23 Jan 2025Inspection
Found that a resident died after a fall and emergency services were called. Staff monitored the incident and reviewed care records, with no deficiencies identified.
06 Sept 2024Inspection
06 Sept 2024Inspection
Observed that air conditioning repairs were underway with portable units and hydration stations in place; no issues involving residents were observed.
18 Jun 2024Inspection
18 Jun 2024Inspection
Investigated an incident in which a resident slid from a bed and later required hospital care; the resident remained at a rehabilitation center and no deficiencies were cited.
29 Jan 2024Inspection
29 Jan 2024Inspection
Identified missing health screenings for two staff, hot water temperatures outside the required range at five sinks, and missing first aid training documentation for two staff.
Type B87411(f)
Type B87303(e)(2)
Type B87411(c)(1)
22 Jan 2024Inspection
22 Jan 2024Inspection
Observed an unannounced visit for a required annual inspection, with records reviewed; no deficiencies were cited, and a follow-up visit was needed to complete the annual inspection.
15 May 2023Complaint
15 May 2023Complaint
Investigated an allegation that the license number was not shown in all public advertisements. Findings showed the license number was missing from online advertisements.
Type B1569.68
Type B1569.681
Type B87206(a)
28 Mar 2023Complaint
28 Mar 2023Complaint
Found that the insect infestation and food service allegations were unfounded.
28 Mar 2023Complaint
28 Mar 2023Complaint
Investigated the allegations that indoor passageways were obstructed and the premises were not maintained to provide a healthful environment; found unfounded.
31 Jan 2023Inspection
31 Jan 2023Inspection
Observed central entry screening, a sign-in policy for visitors, and staff wearing face coverings with hand sanitizer readily available. No deficiencies were cited during the visit.
09 Jan 2023Complaint
09 Jan 2023Complaint
Investigated a complaint alleging residents did not receive three meals per day, the facility was in disrepair, there was insufficient staff, and call pendants were non-operational; found the allegations unfounded.
24 Feb 2022Inspection
24 Feb 2022Inspection
Identified that a resident eloped from the site on 02/19/22; no injuries occurred and no deficiencies were issued.
11 Jan 2022Inspection
11 Jan 2022Inspection
Observed no deficiencies were issued during the visit.
30 Nov 2021Inspection
30 Nov 2021Inspection
Conducted a case management visit and reviewed records related to a resident death reported on 11/18/21. No deficiencies were issued.
30 Nov 2021Inspection
30 Nov 2021Inspection
Observed that a resident eloped from the premises on 11/16/21. The door alarm activated and staff located the resident within six minutes, with no injuries.
08 Sept 2021Inspection
08 Sept 2021Inspection
Identified a case management incident where a staff member struck a resident with a towel, with no injuries reported.
14 Jun 2021Inspection
14 Jun 2021Inspection
Identified that a resident left unassisted, was found on the sidewalk briefly, and returned safely.
23 Feb 2021Inspection
23 Feb 2021Inspection
Found that a staff member required a Criminal Record Exemption, that the staff member was not on-site and had been removed as of 01/15/21 with no return, and that an approved exemption must be obtained prior to allowing the staff member to work, with no deficiencies issued.
12 Jan 2021Inspection
12 Jan 2021Inspection
Identified a resident elopement incident from 12/27/20, with the resident located within 15 minutes and redirected with no injuries. The case management visit was conducted via video conference due to COVID-19, and no deficiencies were issued.
11 Jan 2021Inspection
11 Jan 2021Inspection
Investigated a death report through a virtual case management visit; information was requested and no deficiencies were observed.
10 Dec 2020Inspection
10 Dec 2020Inspection
Conducted a virtual case management visit, identified the administrator, briefly toured, interviewed staff, and requested resident records. An incident involving a resident and a subsequent death report were reported, follow-up was provided, and no deficiencies were issued; an exit interview was conducted.
15 Sept 2020Inspection
15 Sept 2020Inspection
Identified an incident involving a resident and a staff member; the administrator provided additional follow-up, and no deficiencies were issued.
06 Aug 2020Inspection
06 Aug 2020Inspection
Determined that Staff #1’s criminal record exemption was not pursued since their last employment ended in July 2020, and confirmed they are not permitted on the premises prior to any approved exemption.
31 Mar 2020Inspection
31 Mar 2020Inspection
Reviewed a self-reported incident involving a resident who was found injured and transported to the hospital, with a subsequent death reported a few days later. Conducted a virtual interview to obtain records and staff information related to the incident.
15 Jan 2020Inspection
15 Jan 2020Inspection
Confirmed that all safety measures and resident accommodations met requirements, and no deficiencies were observed regarding cleanliness, safety, or staffing during the visit. The facility was deemed ready for licensure, pending management approval.
06 Jan 2020Inspection
06 Jan 2020Inspection
Reviewed reports of multiple incidents involving resident injuries, alleged verbal and physical abuse, and an elopement with injury, as well as a follow-up on a person not authorized to work at the facility, with interviews and record reviews conducted, and no deficiencies issued.
20 Dec 2019Inspection
20 Dec 2019Inspection
Confirmed that the applicant and administrator successfully completed COMP II via a telephone assessment, verifying their understanding of Title 22 and providing required documentation.
16 Dec 2019Inspection
16 Dec 2019Inspection
Confirmed that the applicant and administrator successfully completed a computer-based testing process, demonstrating understanding of licensing requirements, facility operations, staff qualifications, resident care, and related topics for a facility with a capacity of 140 residents and 89 in care.
17 Oct 2019Inspection
17 Oct 2019Inspection
Reviewed documentation indicating that Staff #1, who was employed from 2015 until September 2019, was removed from the premises following a criminal record exemption process, and confirmed that staff was not present on-site at the time of the visit.
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of The Remington Club. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Remington Club directly. There is no cost for this service. We are compensated by the community you select.
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