Excelsior Healthcare Center

Pricing

Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

Amenities

Healthcare services

Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Medication management

Healthcare staffing

24-hour supervision

Meals and dining

Diabetes diet
Meal preparation and service
Special dietary restrictions

Room

Cable
Fully furnished
Housekeeping and linen services
Telephone
Wifi

Transportation

Transportation arrangement (medical)
Transportation to doctors appointments

Community services

Move-in coordination

Activities

Community-sponsored activities
Scheduled daily activities

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About Excelsior Healthcare Center

Excelsior Healthcare Center sits in San Jose, California, within Santa Clara County, and serves a small group of seniors, with room for up to 6 people, so folks might find it quieter with more chances to get know each other. The place offers different types of care, so there are choices depending on what a person needs, starting with independent living where folks can enjoy maintenance-free life, have studio room options, join in social activities, and use resort-style amenities. If a person wants some help, the center's got assisted living where staff helps with things like daily chores, managing medicines, meals, and personal care, and lets folks keep some independence. The center also has a memory care program with 24-hour support, secure areas, and memory activities for people with Alzheimer's or dementia, so folks who need extra help can stay safe and get attention from trained workers. For people who need more health care, Excelsior Healthcare Center gives skilled nursing, which means help from nurses and staff for rehabilitation, wound care, or chronic conditions, and the staff's always around in case medical help's needed, day or night. They run a Residential Care Home for the Elderly, which they call an Adult Care Home, meaning it's in a private residential house that has a bed capacity of 10 or less, offering a more home-like feel than bigger places. They try to keep things clean and up to California healthcare standards, and they've passed their latest licensing check, which was back in August 2022, showing they're following the rules, and they've been licensed since June 22, 2020. The team at Excelsior Healthcare Center includes nurses and caregivers who focus on keeping folks safe and comfortable, whether someone's in independent living, assisted living, memory care, or needs rehabilitation. The community's got spaces like waiting lounges and consultation rooms, uses updated technology for care, and offers resources connected to home health, hospice, and support programs. People get help that matches what they need, and the staff tries to keep everything for the residents as personal as possible, from social activities to care plans, so if a senior wants to stay independent or if more care is needed, the options are all under one roof. The neighborhood has weather info, crime stats, health care spots, and parks nearby, so there's stuff to explore, and the whole place is set up to handle different needs as folks get older.

People often ask...

Excelsior Healthcare Center offers competitive pricing, with rates starting at a cost of $3,000 per month.

Excelsior Healthcare Center offers assisted living.

The full address for this community is 5359 Birch Grove Dr, San Jose, CA 95123.

No, Excelsior Healthcare Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Safety & Compliance

In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

License number	435202758
Status	Licensed
Facility type	Residential Care Elderly
Capacity	6 residents
Licensee	EXCELSIOR HEALTHCARE INC
Effective	June 22nd, 2020

View the official license record

Inspection Reports

20

Reports

11

Type A Citations

7

Type B Citations

4

Complaints

5

Years

05 Jun 2026Inspection		05 Jun 2026Inspection Found no deficiencies. All observed areas were in compliance with licensing requirements.
22 Apr 2026Inspection		22 Apr 2026Inspection Found no deficiencies and noted ongoing compliance with applicable regulations.
14 Jan 2026Inspection		14 Jan 2026Inspection Observed proper supervision, functioning door alarms, and clean, organized spaces; no deficiencies were cited.
23 Oct 2025Inspection		23 Oct 2025Inspection Found no deficiencies cited and resident and staff records were current.
13 Aug 2025Inspection		13 Aug 2025Inspection Observed a clean, safe, sanitary, and well-maintained environment; staff and resident records were complete and no deficiencies were cited.
23 Jun 2025Inspection		23 Jun 2025Inspection Observed no licensing violations during the visit.
30 May 2025Inspection		30 May 2025Inspection Observed no deficiencies and door alarms were operable; building changes matched the approved drawings.
08 Mar 2025Complaint		08 Mar 2025Complaint Identified that a staff member engaged in an inappropriate relationship with a resident who later married and moved out. The administrator acknowledged responsibility for not monitoring staff and residents adequately. Type A87405(a) Type A87411(c)(3)(E)
13 Feb 2025Inspection		13 Feb 2025Inspection Identified deficiencies included failure to obtain a building permit for alterations, and lack of required personnel records, first aid training, and health screening. Type A87411(c)(1) Type A87411(f) Type B87305(a) Type B87412(g)
27 Jan 2025Inspection		27 Jan 2025Inspection Identified unpermitted interior alterations without approved fire clearance and building permits, and found missing or incomplete staff records, including required health screenings and first aid/CPR training. Type A87411(c)(1) Type B87305(a) Type B87412(g) Type B87411(f)
18 Nov 2024Inspection		18 Nov 2024Inspection Identified a deficiency because resident records were not available for licensing review. The administrator could not locate a resident's file. Type B87506(d)
22 Oct 2024Inspection		22 Oct 2024Inspection Observed three staff completed the 15-hour NAMI mental illness education course with three more enrolled, and door alarms were in place at the front entrance; no deficiencies were cited.
26 Jul 2024Inspection		26 Jul 2024Inspection Identified serious violations related to mental condition, administrator qualifications, and maintenance and operation. Type A87461(a)(5) Type A87405(d)(1)(7) Type A87303(a)
21 May 2024Complaint		21 May 2024Complaint Investigated and found both allegations unfounded: staff did not take residents' personal property and residents were not charged randomly.
14 May 2024Inspection		14 May 2024Inspection Observed safety and regulatory issues, including a corroded toilet seat rail, high water temperatures, and admitting residents under 60 without an exception. Type A87303(a) Type B87455(b)(7)
23 Feb 2024Inspection		23 Feb 2024Inspection Identified that a resident left the premises unassisted and was later found deceased, with inadequate supervision and no documented mental health assessment addressing suicidal ideation. Type A87461(a)(5) Type A87405(d)(1)to(7)
08 Dec 2023Complaint		08 Dec 2023Complaint Investigated an allegation that staff did not prevent a resident from sexually assaulting another resident and an allegation that incident reports were not submitted to licensing.
06 Sept 2023Inspection		06 Sept 2023Inspection Conducted a case management incident visit to obtain records. The case was kept open pending investigation.
06 Mar 2023Complaint		06 Mar 2023Complaint Investigated an allegation that staff poured hot water on a resident; interviews found no conclusive evidence to prove or disprove the incident.
17 Jun 2021Inspection		17 Jun 2021Inspection Observed infection control measures were in place and no deficiencies were cited.

Disclaimer

Mirador Living is not affiliated with the owner or operator(s) of Excelsior Healthcare Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Excelsior Healthcare Center directly. There is no cost for this service. We are compensated by the community you select.

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