I'm very pleased since my dad moved in - the place is exceptionally clean, home-like, and well kept, with sunny rooms that open outside and no odors. Staff (Nellie and the rest) are attentive, multilingual, professional and treat us like family; move-in was smooth and the tour/ explanations were clear. It's pet-friendly, conveniently located near a senior day center, offers healthy meals tailored to preferences, and matched my dad with a roommate by interests. Overall great value, welcoming residents, and real peace of mind.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Medication management
Healthcare staffing
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Telephone
Wifi
Transportation
Transportation arrangement (medical)
Transportation to doctors appointments
Community services
Move-in coordination
Activities
Community-sponsored activities
Scheduled daily activities
Reviews
3.54·(13)
Overall rating
5
4
3
2
1
Care
3.4
Staff
3.9
Meals
4.0
Amenities
3.5
Value
4.0
Pros
clean, odor-free environment
good value for cost
helpful and caring staff
smooth move-in transition
convenient location near senior day center
pet-friendly accommodation
rooms with private outdoor access and sunny windows
onsite Wi-Fi
home-like, welcoming atmosphere
multilingual and ethnically diverse staff
attentive roommate-matching process
meals that accommodate dietary preferences and healthy options
Cons
unreliable telephone and communication responsiveness
inconsistent staff punctuality and responsiveness
allegation of resident property loss and weak property-security controls
Mori Manor presents as a small, home-style assisted living option with several operational strengths and a few recurring operational concerns. Families consistently describe the facility as clean and well maintained, with sunny rooms that open to the outdoors, onsite Wi‑Fi, and a pet-friendly policy. The location is convenient to community resources such as a nearby senior day center, and several reviewers emphasized that the facility offers good perceived value for cost.
Staffing and day-to-day care are a focal point in the feedback. Many accounts highlight helpful, attentive, and caring staff who create a welcoming, home-like atmosphere; reviewers also noted an owner who appears personally involved. The team is described as ethnically diverse and multilingual, which can aid communication with non-English-speaking residents. Positive anecdotes include smooth move-ins, effective roommate matching by interests, and staff who make families feel reassured about their loved ones’ care.
Dining and resident services receive generally favorable remarks: meals that accommodate feeding preferences and offer healthy options were cited, and family members reported clear explanations during tours. Activity-specific commentary is limited, but the overall social tone is described as friendly and welcoming, which suggests an environment supportive of resident interaction.
Counterbalancing these positives are a set of operational patterns prospective residents should evaluate. There are repeated references to unreliable telephone responsiveness and communication—calls left unanswered or long holds—and a perception of inconsistent staff punctuality and responsiveness during shifts. One serious concern surfaced as an allegation of resident property loss; families should ask about the facility’s property-protection policies and incident-reporting procedures. Additionally, some reviewers noted restrictive policies that limit residents’ outdoor autonomy and variability in roommate compatibility outcomes, alongside comments about dated furnishings in parts of the facility. These items point to variability in care experience rather than uniform failure.
For prospective residents and families: verify the facility’s current phone/communication protocols, inquire about property-security measures and incident escalation, ask how outdoor activity and autonomy are managed, and request to meet direct-care staff on shift as part of the tour. Observing a meal service and asking about roommate-matching practices and furnishing/maintenance plans can help align expectations with the experiences reflected in these reviews.
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Location
Mori Manor Assisted Living is located at 1476 164th Ave, San Leandro, CA, 94578.
About Mori Manor Assisted Living
Mori Manor Assisted Living sits in a quiet San Leandro neighborhood, set up as a mid-sized care home for up to 14 residents, and it's locally owned with state licensing number 019201054, so everyone gets pretty focused and personal care in a comfortable, homelike setting-a place where people have privacy but still find company if they wish. Folks living here get support with daily things like bathing, dressing, and taking medicine, plus comfortable furnished rooms, telephone access, and wheelchair-friendly showers, and you'll see both studio and semi-private accommodations for different needs and budgets, all with posted prices for semi-private choices. Caregivers have experience, there's always someone awake and ready to help, and staff can help with tougher needs-diabetes, incontinence, non-ambulatory care, high acuity care, even two-person transfers-all upon request, and they help coordinate with healthcare providers so medical help fits the person's situation.
Memory care stands out for those with Alzheimer's or other dementias because there are special programs with steady routines and trained staff-plus skillful medication management, meal plans adjusted for conditions like high blood pressure or diabetes, and access to both short-term respite and full hospice care if the need arises. The meals come as homemade, with a focus on nutrition and tasty food made with good ingredients, and they keep flexible plans so they can fit diets-three meals a day served in the community dining room, which feels like a family table and helps people socialize, often with scheduled social evening events and music time.
People find plenty to do around here because daily life includes community-sponsored and organized activities-movies, exercise, art and music programs, board games, pet therapy, outdoor walks or gardening, evenings with music or recreation, or just enjoying the book room, hot tub, steam room, or sitting outside, which isn't always common in homes this size. Residents can get help getting to the doctor, running errands, or joining religious offerings, and there's a visiting hairdresser if people like those creature comforts, plus help with housekeeping, laundry, or dry cleaning, so residents can focus on what matters to them.
Through everything, Mori Manor Assisted Living puts a gentle focus on each person's abilities and dignity, helping people feel respected and secure, with a culture known for helpful, caring staff who foster a friendly, joyful feeling whether someone's new or a regular. It's about building connections in the meals, the activities, and just the easy daily routines, so residents can keep up hobbies or start new ones and stay engaged physically and mentally, all while living in attractive and safe surroundings. Families talk about the high quality of care and kindness people get here, and reviewers regularly say good things about how residents feel part of the community, whether someone needs simple assistance or significant support. House rules are clear and fit the unique needs of seniors, aiming for a good balance of comfort and activity, all with emergency alert systems standing by and 24-hour supervision. Mori Manor Assisted Living remains an option for those looking for thoughtful, careful support in senior living, with personal attention and a long list of useful amenities, especially for those who like a relaxed, pleasant atmosphere on a peaceful property.
People often ask...
Mori Manor Assisted Living offers competitive pricing, with rates starting at a cost of $5,565 per month.
Mori Manor Assisted Living offers independent living, assisted living, memory care, and board and care.
Yes, Mori Manor Assisted Living allows residents to age in place and adjust their level of care as needed.
The full address for this community is 1476 164th Ave, San Leandro, CA 94578.
No, Mori Manor Assisted Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Identified that medication refills for a resident were not obtained in a timely manner.
Type A87465(a)(4)
03 Feb 2026Complaint
03 Feb 2026Complaint
Investigated the allegation that staff did not monitor a resident's blood pressure. Interviews and record review found no doctor's order or request requiring BP monitoring.
30 Sept 2025Inspection
30 Sept 2025Inspection
Observed no deficiencies during the visit.
28 Aug 2025Inspection
28 Aug 2025Inspection
Identified that staff did not immediately call 9-1-1 when a resident reported pain.
Type B87465(g)
28 Aug 2025Inspection
28 Aug 2025Inspection
Observed no deficiencies in resident records or living conditions.
15 Jul 2025Inspection
15 Jul 2025Inspection
Identified a fall-related incident resulting in a tibia fracture and hospital transport for a resident.
19 Jun 2025Inspection
19 Jun 2025Inspection
Observed unlocked medications and cleaning supplies in unsecured locations. Noted missing documentation for administrator change and unpaid licensing fees.
Type A87309(a)
Type A87156(a)
Type A87465(h)(2)
Type B87211(g)
19 Jun 2025Inspection
19 Jun 2025Inspection
Conducted an unannounced case management follow-up visit for CUP renewal. Found that the new applicant/licensee is coordinating with Code Enforcement to complete corrections; no deficiencies cited.
15 May 2025Complaint
15 May 2025Complaint
Investigated an allegation that a staff member punched a resident in the arms and shoulders.
11 Sept 2024Inspection
11 Sept 2024Inspection
Observed that centrally stored medication was left unlocked, creating a health and safety risk for residents, and window screens were missing in kitchen, bedrooms, and common areas.
Type A87465(h)(2)
Type B87303(c)
08 May 2024Inspection
08 May 2024Inspection
Identified safety and maintenance concerns, including overgrown weeds in the backyard and bed frames in the yard. Noted lack of planned activities and an administrator working fewer than 40 hours per week.
Type B87405(a)
Type B87303(a)
Type B87219(d)
08 May 2024Inspection
08 May 2024Inspection
Identified that exit auditory signals were turned off, creating an immediate risk to residents, with a repeat violation within 12 months.
Type A87705(j)
30 Apr 2024Complaint
30 Apr 2024Complaint
Observed an inadequate food supply, with half-empty freezers and pantry, and additional stock locked in storage.
Type B87555(b)(26)
07 Nov 2023Complaint
07 Nov 2023Complaint
Observed that the premises' telephone service was in disrepair for about five days and was later repaired, affecting residents' ability to communicate with family.
Type B87311
24 Oct 2023Inspection
24 Oct 2023Inspection
Identified deficiencies related to medical assessments and dementia care, with civil penalties assessed; one medical assessment deficiency was re-cited and later cleared.
Type A87705(a)(1)
Type A87705(f)(2)
Type B87458(a)
Type B87463(c)
24 Oct 2023Inspection
24 Oct 2023Inspection
Observed several safety and record-keeping deficiencies during an unannounced visit. Issues included unlocked medications and toxic substances, pest indicators, and inconsistencies in a resident's medical documentation.
Type A87203
Type A87465(h)(2)
Type A87309(a)
Type B87303(a)
Type B87608(a)(3)
Type B87506(a)
Type B87458(b)(5)
Type B87555(b)(24)
29 Sept 2023Inspection
29 Sept 2023Inspection
Identified safety risks from unlocked items and outdated medical documentation and resident care plans.
Type A87705(f)
Type A87465(e)
Type A87465(a)(4)
Type B87458(a)
Type B87463(c)
31 Aug 2023Inspection
31 Aug 2023Inspection
Identified noncompliance with administrator qualifications requirements.
Type B87405(a)
11 Aug 2023Inspection
11 Aug 2023Inspection
Identified several regulatory deficiencies during an unannounced proof-of-correction visit, including missing safety documentation, disaster drill evidence, nonworking call buttons, and incomplete staff records.
Type A87303(i)
Type A569.695(c)
Type B87458(b)(5)
Type B87465(f)(1)
Type B87411(a)
Type B87506(a)
Type B1569.625(b)(2)
Type B87307(a)(3)
Type B1569.605
27 Jul 2023Inspection
27 Jul 2023Inspection
Identified deficiencies related to staff background checks, medication management, infection control planning, liability insurance, and staff training during an unannounced visit.
Type A87355(e)
Type A87465(e)
Type B87355(e)(2)
Type B87411(a)
Type B87470(c)
Type B1569.605
Type B1569.69(b)
27 Jul 2023Complaint
27 Jul 2023Complaint
Investigated an allegation that staff did not adequately supervise a resident in care and did not maintain records for that resident.
Type A1569.312(a)
Type B87506(a)
27 Jul 2023Inspection
27 Jul 2023Inspection
Identified deficiencies included late submission of a plan of correction, staff not fingerprinted, and theft and loss policy not posted; civil penalties were assessed.
Type B87309(a)
Type B87355(e)(1)
Type B1569.153(a)
18 Jul 2023Inspection
18 Jul 2023Inspection
Identified a deficiency involving placing non-ambulatory residents in ambulatory-only rooms, with civil penalties assessed for noncompliance.
Type A87204(a)
18 Jul 2023Inspection
18 Jul 2023Inspection
Identified multiple deficiencies related to resident safety, medication handling, staffing, training, and documentation, with several items not in compliance.
Type A87355(e)(1)
Type A87465(h)(2)
Type B87465(f)(1)
Type B1569.153(a)
Type B87303(a)
Type B87303(i)
Type B87468(c)(2)(A)
Type B87411(c)(1)
Type B1569.269(a)(2)
Type B87411(a)
Type B87506(a)
Type B87608(a)
Type B87458(b)(1)
Type B87458(b)(5)
Type B87355(e)(2)
Type B87307(a)(3)
Type B1569.625(b)(2)
Type B1569.695(c)
17 Jul 2023Complaint
17 Jul 2023Complaint
Investigated a complaint about medication security, pests, a resident left in bed, hazards in common areas, and chemical access. Found medications locked, chemicals secured, and pests present; concluded there was not a preponderance of evidence to prove violations.
13 Jul 2023Inspection
13 Jul 2023Inspection
Identified non-compliance issues including loss of control of property and the need for a conditional permit, with ongoing concerns discussed. The licensee was informed of responsibilities during the conference.
06 Jul 2023Inspection
06 Jul 2023Inspection
Observed several safety and regulatory deficiencies, including improper storage of cleaning agents, non-ambulatory residents in ambulatory-only rooms, missing posters, damaged window coverings, and medication/record-keeping concerns.
Type A87204(a)
Type A87204(b)
Type A87309(a)
28 Jun 2023Inspection
28 Jun 2023Inspection
Observed safety and sanitation concerns, including missing auditory signals on entrance and some exit doors, unlocked storage in the side yard, a strong urine odor, and soiled mattresses and carpet outdoors.
Type A87705(j)
Type A87309(a)
Type B87303(a)
Type B87625(b)
28 Jun 2023Complaint
28 Jun 2023Complaint
Investigated the allegation that a smoke detector was removed from a resident's room; observed multiple detectors removed from several rooms and the family room, resulting in a fire safety deficiency.
Type A87203
15 Jun 2023Inspection
15 Jun 2023Inspection
Observed missing resident records during a visit, with a folder containing key documents not located, posing potential health and safety risk.
Type B87506(a)
15 Jun 2023Complaint
15 Jun 2023Complaint
Identified five allegations about resident care including medication administration, feeding, hydration, repositioning, and pad/clothing changes. Found no preponderance of evidence to prove the violations occurred.
26 Jan 2023Complaint
26 Jan 2023Complaint
Identified expired food items in the kitchen pantry during a complaint investigation. This posed a potential health risk to residents.
Type A87555(b)(28)
28 Apr 2022Inspection
28 Apr 2022Inspection
Observed no deficiencies cited during a proof-of-correction visit.
19 Apr 2022Inspection
19 Apr 2022Inspection
Observed that the administrator had not submitted proof of correction for a previously cited deficiency, with civil penalties accruing daily.
Type B87705(f)(2)
12 Apr 2022Inspection
12 Apr 2022Inspection
Identified unsafe storage of detergent accessible to residents and failure to update a resident's appraisal after changes in condition.
Type A87705(f)(2)
Type B87463(a)
25 Aug 2021Complaint
25 Aug 2021Complaint
Investigated the allegation that residents did not have a sufficient amount of food. Observed insufficient nonperishable and perishable food supplies.
Type B87555(b)(26)
13 Aug 2021Inspection
13 Aug 2021Inspection
Observed a Component III presentation and the administrator demonstrated knowledge of regulatory requirements.
09 Aug 2021Complaint
09 Aug 2021Complaint
Investigated an allegation of unexplained bruising on a resident; bruises were observed after a move to another facility, and staff could not explain their origin due to the resident's dementia.
Type A87468.1(a)(2)
09 Aug 2021Inspection
09 Aug 2021Inspection
Identified that two staff were not associated with the facility when findings were delivered. A bathroom was out of order, a closet door was broken, and required criminal record clearances for staff had not been obtained.
Type B87303(a)
17 Jun 2021Inspection
17 Jun 2021Inspection
Observed that the property was listed for sale and licensure would not be recommended at this time until the issue is resolved.
01 May 2020Inspection
01 May 2020Inspection
Conducted tele-visit health and safety check, no deficiencies cited, residents found to be safe and no health/safety concerns observed.
Type A87468.1(a)(2)
01 Nov 2019Inspection
01 Nov 2019Inspection
Identified deficiencies in staff training, resident records, and food storage during the inspection.
Type A
Type B87303
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Mirador Living is not affiliated with the owner or operator(s) of Mori Manor Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Mori Manor Assisted Living directly. There is no cost for this service. We are compensated by the community you select.
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