I've been very happy here-staff are attentive, friendly, and knowledgeable, and I feel I get the best care possible. The coordinator and counter staff are responsive and accommodating; my furnished room is small but comfortable, the building is well-maintained, and there's lots of entertainment (they even offered hot chocolate and popcorn). I love it here and would definitely recommend it.
Current/former resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.35·(17)
Overall rating
5
4
3
2
1
Care
4.0
Staff
3.7
Meals
3.4
Amenities
4.0
Value
3.4
Pros
Responsive, knowledgeable admissions coordinator
Friendly, attentive caregiving staff
Helpful reception and dining counter staff
Furnished, well-maintained resident rooms
Engaging on-site activities and entertainment
Hospitality amenities (snacks and warm beverages)
Personalized attention within resource limits
Cons
Pest-control concerns in resident rooms
Cleanliness and maintenance gaps in resident and common areas
Weak or disorganized facility leadership and management
Inconsistent responsiveness to serious operational concerns
Staffing and resource limitations affecting care capacity
Insufficient communication about dining and activity details
Unreliable check-in technology and front-desk processes
Summary of reviews
Reviews indicate a mixed but clear pattern: direct-care staff and front-line coordinators are generally described as attentive, knowledgeable, and friendly, and many families and residents express satisfaction with the day-to-day care and social programming. Admissions coordination and front-desk personnel receive positive comments for helpfulness and responsiveness. Resident rooms are described as furnished and generally well maintained, with some units noted as compact but adequate for a single person. The community appears to offer a variety of on-site activities and entertainment, and small hospitality touches (snacks, hot beverages) are appreciated.
At the same time, reviewers raise operational concerns that are relevant for prospective residents. The most urgent issue described is pest-control concerns affecting resident rooms, creating a need for a documented and proactive environmental-control plan. Relatedly, reviewers cite cleanliness and maintenance gaps in both resident and common areas; these items suggest inconsistencies in housekeeping and facilities upkeep that the community should address to reassure families and reduce safety risks.
Management and organizational shortcomings are another consistent theme. Comments describe weak or disorganized leadership, inconsistent follow-through on serious issues, and perceptions that administrative staff are not always taken seriously. These patterns point to governance and oversight gaps rather than isolated interpersonal problems. Staffing and resource constraints are also highlighted: reviewers note that caregiving staff ‘‘do their best’’ but that limited resources may affect response times and the scope of services.
Dining and activities appear broadly positive on offerings, but reviewers want clearer communication about meal content, schedules, and activity details. Technology and front-desk processes received mixed feedback as well — for example, an unreliable or intrusive check-in kiosk — indicating room for improvement in user experience and administrative workflows.
For families and prospective residents: balance the apparent strengths in staff warmth, individualized attention, and social programming against the operational weaknesses described. Before deciding, request documentation of pest-control and housekeeping protocols, inquire about current management stability and plans for operational improvements, ask about staffing ratios and how the community handles escalation of safety concerns, and obtain sample menus and weekly activity schedules. A focused tour that includes inspection of resident rooms and common areas, and conversations with current residents or their families, will help verify whether the facility’s operational improvements are in place and sustained.
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Location
New Horizon Senior Living is located at 8541 W Cerritos Ave, Stanton, CA, 90680.
About New Horizon Senior Living
New Horizon Senior Living sits in a quiet, well-established neighborhood with a peaceful setting and plenty of local shops around, like CVS Pharmacy, Starbucks, and In-N-Out Burger, so residents and their families find outings pretty easy, and you'll see a map location showing exactly where it is, plus a photo gallery that helps to get a sense of the place and what's offered inside. The facility holds a license from the state of California as a Residential Care Elderly community, known on paper as a provider for Assisted Living Waiver Program (ALW), and the license number is 306000502, which means it can care for up to 120 individuals.
The care team includes certified nursing assistants, med tech support, and a friendly staff that people often mention as helpful and joyful. Residents get 12 to 16 hours of nursing support as well as a 24-hour call system so someone's always there when needed, and there's 24-hour supervision for everyone living there, whether they need help with bathing, dressing, medication, or other daily routines. Services cover home health care, assisted living, memory care, nursing home services, independent living, and even long-term care, with different care levels to fit what each person really needs. New Horizon also accepts the ALW program that helps make affordable housing and necessary health services possible for seniors on Medi-Cal.
The building has indoor common spaces for activities, and daily life enrichment is a big part of the schedule, with devotional events, group exercises, games, library time, and offsite trips that help residents stay connected and engaged. Residents make use of property features like a game room, fitness center, and a library, and get nutritious meals cooked to support a balanced diet with fresh and quality ingredients. Rooms are spacious, with air conditioning and phones, and can come furnished if needed, though that comes with its own fee. Laundry and housekeeping services run weekly. There's a focus on medication management and careful individual care plans, so every resident gets monitoring that fits their specific health and comfort needs.
Community-operated transportation's available, and there's free parking, making it simple for families to visit or get around. The grounds connect to nearby parks for outdoor activities and offer a calm atmosphere for peaceful afternoons. Staff offer support for non-ambulatory, diabetic, and incontinent residents, and there's a structured way to assess how much care someone may need as their needs change. Job opportunities exist for caregiving and med tech roles as well. New Horizon Senior Living offers a referral program for those interested. The goal of the staff and the mission of the community is to provide good service and attention in an environment that's clean, safe, and as comfortable as possible for everyone living there.
People often ask...
New Horizon Senior Living offers competitive pricing, with rates starting at a cost of $1,700 per month.
New Horizon Senior Living offers assisted living.
There are 14 photos of New Horizon Senior Living on Mirador.
The full address for this community is 8541 W Cerritos Ave, Stanton, CA 90680.
No, New Horizon Senior Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.
Identified a medication administration error where morning medications for one resident were given to another, creating an immediate health risk.
Type A87465(a)(1)
17 Dec 2025Inspection
17 Dec 2025Inspection
Observed many areas in compliance with regulations, with one technical violation identified.
03 Sept 2025Complaint
03 Sept 2025Complaint
Investigated allegations that staff did not treat residents with dignity, handled residents roughly, or failed to address a rash. Interviews produced conflicting information and could not determine whether the allegations occurred.
03 Sept 2025Complaint
03 Sept 2025Complaint
Investigated allegations that staff did not treat residents with dignity or respect, did not meet bathing needs, and did not provide linens. Found conflicting information and could not determine whether the allegations occurred.
03 Sept 2025Complaint
03 Sept 2025Complaint
Investigated allegations of pest issues, rough handling, inappropriate staff language, dirty shower areas, and inadequate staffing; interviews and observations found no evidence to confirm these concerns.
03 Sept 2025Complaint
03 Sept 2025Complaint
Investigated a complaint alleging lack of clean water, inadequate care and supervision, failure to notice changes in condition, and failure to assist during meals; found insufficient evidence to prove or disprove the allegations.
21 Feb 2025Complaint
21 Feb 2025Complaint
Found four allegations unsubstantiated after reviewing resident records and interviewing staff and residents.
21 Feb 2025Complaint
21 Feb 2025Complaint
Investigated three allegations about staff actions toward a resident: causing injury, handling the resident roughly, and failing to provide adequate transportation. Found no evidence to support these allegations.
11 Feb 2025Inspection
11 Feb 2025Inspection
Found no deficiencies during the visit. All safety, sanitation, and documentation appeared in order and met requirements.
13 Jan 2023Inspection
13 Jan 2023Inspection
Identified a medication administration error where a resident received the wrong medication at bedtime and was monitored with no reported complications.
Type A87465(a)(4)
27 Dec 2022Inspection
27 Dec 2022Inspection
Conducted an unannounced case management visit regarding two unusual incident reports; no deficiencies were cited.
20 Dec 2022Inspection
20 Dec 2022Inspection
Observed no deficiencies during the visit and noted a clean kitchen, organized dining area, and adequate PPE storage. The call light system tested operational.
06 Oct 2022Inspection
06 Oct 2022Inspection
Observed that a resident left the premises without supervision and was away for over an hour, creating a potential health and safety risk.
Type B87101(c)(3)
Type B1569.2(c)
27 Sept 2022Inspection
27 Sept 2022Inspection
Identified an outdated physician's report for a resident and a change in condition not documented.
Type B87463
Type B87467
27 Sept 2022Complaint
27 Sept 2022Complaint
Investigated the allegation that a resident's multiple falls were not addressed. Found that the evidence could not determine whether the allegation occurred as reported.
22 Sept 2022Complaint
22 Sept 2022Complaint
Investigated the allegation that residents were charged for a service not received, including an optional weekly laundry service not delivered when staff were unavailable. Also reviewed a claim that a monetary fine not listed in the admission agreement was charged.
Type B87507(g)(2)
22 Sept 2022Complaint
22 Sept 2022Complaint
Investigated an allegation that a resident was mistreated by another resident while in care. Findings showed multiple incidents of aggressive or disruptive behavior and concerns about respecting residents' personal rights.
Type A87468.1(a)(1)
22 Sept 2022Complaint
22 Sept 2022Complaint
Investigated a complaint that a resident wandered away. Findings showed the resident left the premises unobserved, traveled about 1.4 miles to a street intersection, and was later admitted to the hospital after a fall.
Type A87411(a)
22 Sept 2022Complaint
22 Sept 2022Complaint
Investigated a complaint alleging unsafe environment and unmet resident needs; both allegations were unfounded.
09 Sept 2022Inspection
09 Sept 2022Inspection
Investigated an unusual incident report involving a resident; no deficiencies were cited.
23 Aug 2022Inspection
23 Aug 2022Inspection
Investigated a July 31, 2022 resident incident and discussed it with staff; no deficiencies were cited.
29 Jul 2022Inspection
29 Jul 2022Inspection
Investigated an unusual incident involving a resident and interviewed staff; no deficiencies were cited during the visit.
29 Jul 2022Inspection
29 Jul 2022Inspection
Investigated an unusual incident involving a resident; no deficiencies were cited.
29 Jul 2022Inspection
29 Jul 2022Inspection
Investigated an unusual incident involving a resident; no deficiencies were cited.
29 Jul 2022Inspection
29 Jul 2022Inspection
Found no deficiencies cited during an unannounced case management visit addressing the incident involving a resident.
27 Jun 2022Inspection
27 Jun 2022Inspection
Reviewed an unusual incident involving a resident and related documentation; no deficiencies were cited.
25 Feb 2022Inspection
25 Feb 2022Inspection
Investigated a February 18 incident involving escalating inappropriate sexual behavior toward a female staff member and residents. The licensing program analyst reviewed the resident's files and interviewed staff; no deficiencies cited at this time.
15 Dec 2021Inspection
15 Dec 2021Inspection
Observed safety, health, and care measures in place; fire safety systems and food storage were orderly and well maintained.
16 Jul 2021Inspection
16 Jul 2021Inspection
Identified that a resident tested positive for a banned substance during routine blood testing; no citation was issued.
26 May 2021Complaint
26 May 2021Complaint
Investigated the allegation that staff prevented residents from leaving; eight witnesses reported restrictions in December 2020 to January 2021, but residents were observed leaving and entering and logs showed some were kept in rooms for observation.
19 May 2021Complaint
19 May 2021Complaint
Investigated allegation that staff did not protect a resident's privacy; interviews and observations showed doors were not consistently kept closed or locked, allowing a resident to enter another resident's room.
Type B87468.2(a)(1)
19 May 2021Complaint
19 May 2021Complaint
Identified the allegation that a resident's room was in disrepair and staff did not safeguard a resident's property; repairs were completed after notification.
09 Nov 2020Complaint
09 Nov 2020Complaint
Identified that one resident did not receive a prescribed medication for four days due to a delay in ordering after a psychiatrist change. Found no evidence that staff did not follow physician orders, failed to meet incontinence needs, or were insufficient in numbers to provide necessary care.
31 Oct 2020Complaint
31 Oct 2020Complaint
Found insufficient evidence to support the allegations that a resident sustained a fracture in care and that staff failed to seek timely medical attention. Records indicated the fracture was related to cancer metastasis with imaging delays due to COVID-19 precautions.
21 Sept 2020Inspection
21 Sept 2020Inspection
Identified that during a police chase a stray bullet or ricochet struck the front dining room door, with no injuries reported; a resident witnessed the event and staff moved residents to safer areas.
13 Apr 2020Complaint
13 Apr 2020Complaint
Investigated allegations included facility plumbing being in disrepair and staff not maintaining the facility free from odor; both found to be unsubstantiated.
15 Jan 2020Inspection
15 Jan 2020Inspection
Identified concerns with room maintenance, heating system, water dispenser, and roofing issues during the visit. Actions agreed upon by the administrator for resolution.
13 Jan 2020Inspection
13 Jan 2020Inspection
Confirmed increased level of supervision and care for a resident, discussed maintenance issues, and ensured rights were met.
23 Sept 2019Inspection
23 Sept 2019Inspection
Confirmed no deficiencies in the areas inspected during the visit.
Type B87468.2(a)(1)
04 Sept 2019Inspection
04 Sept 2019Inspection
Conducted an evaluation and found no deficiencies during the inspection.
Type A87465(a)(5)
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of New Horizon Senior Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact New Horizon Senior Living directly. There is no cost for this service. We are compensated by the community you select.
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