North Valley Nursing Center

    7660 N, 7660 Wyngate St, Tujunga, CA, 91042
    3.8 · 42 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Inconsistent care, mostly negative, mixed

    My experience was mixed but mostly negative. I repeatedly found staff unresponsive-calls rarely answered, hold times of 25-45 minutes, slow call-button responses, poor communication and apparent understaffing; I even experienced incidents suggesting neglect and alleged staff theft of patient food. At the same time several nurses, CNAs and therapists were compassionate and skilled, the building was clean and homey, and rehab helped recovery. Overall the care is inconsistent and I can't confidently recommend this facility.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.83 · 42 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.0
    • Meals

      3.5
    • Amenities

      5.0
    • Value

      3.8

    Location

    Map showing location of North Valley Nursing Center

    About North Valley Nursing Center

    North Valley Nursing Center stands in Tujunga, California, and offers both short- and long-term care for seniors who need skilled nursing, assistance with daily living, or help while recovering from surgery or illness, and you'll see they accept both Medicaid and Medicare, which helps a lot of families manage the costs, and the building itself is an average-size place with a front entrance lined with trees, flags, signage, and a logo that says "North Valley Nursing Center" right out front, which makes it easy to spot if you're visiting. The staff has a reputation for being friendly, helpful, joyful, and kind, and there's a sense that people try to make residents feel welcome and supported here-people do talk about the joy and kindness, and families seem to notice when visiting. They've got a full care team of registered nurses, licensed vocational nurses, certified nursing assistants, doctors, physician assistants, nurse practitioners, dietitians, pharmacists, feeding assistants, and social workers, so residents often get the daily support and medical supervision they need, with skilled nursing available around the clock and a 24-hour call system to make sure help comes quickly if something's wrong.

    Rooms have private bathrooms, kitchenettes, cable TV, wi-fi, air conditioning, telephones, and furnished setups if needed, so people don't have to bring much with them unless they want familiar things. Everyone eats in a shared dining room unless they want meals in their rooms; a professional chef handles food, and there are allergy-aware options so most people can get something safe and nutritious that fits each diet. There are daily activities, both those run by staff and some led by the residents themselves-people might go to art rooms, music programs, movie nights, or community-sponsored events, and the schedule usually includes fitness classes, walking paths outdoors, and outdoor programs when the weather's good. For families, the center has support programs, move-in coordination, and help whenever there are questions about care or how things are run. While North Valley offers transportation and medical rides, they also help residents with laundry, dry cleaning, and making sure personal tasks aren't hard to keep up with, and the bilingual staff (English) can make communication easier for some.

    Rehabilitation therapy is a focus here, especially for those who need time to recover from a surgery, injury, or a long illness; specialists such as occupational therapists, speech/language pathologists, physical therapists, and respiratory therapists provide programs for stroke recovery, pain management, wound care, IV antibiotics, diabetes management, heart (cardiac) therapy, mental health, dentistry, podiatry, and tracheotomy care. There's an inpatient rehabilitation unit and a sub-acute unit for complex needs, so more serious cases can stay and get the oversight they need with the right medical equipment and trained staff nearby.

    The facility does inspections and has quality scores, holding a 5-Star Facility rating, and they show care for infection control and follow any current visitation rules set by the local health department. Social services help families and patients with care planning and discharge details, and the staff set up activity plans so each person has chances to join in on what fits their interests or physical ability. While there isn't a resident council or family council, staff still try to coordinate with residents and relatives to make care plans clear and personalized. Parking is covered for those who drive, and move-in help tries to smooth the process for new arrivals. North Valley Nursing Center isn't fancy, but it's steady, covers what most people need, accepts major public insurance, and focuses on safety, social life, and daily care.

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