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    Age Well Assisted Living.

    15149 Sylvan St, Van Nuys, CA 91411
    • Assisted Living

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management

    Healthcare staffing

    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

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    Location

    Map showing location of Age Well Assisted Living.

    Age Well Assisted Living. is located at 15149 Sylvan St, Van Nuys, CA, 91411.

    About Age Well Assisted Living.

    Age Well Assisted Living Facility is devoted to providing a comfortable and supportive environment for older adults in Van Nuys, California. The community is designed to foster independence while also offering the personalized attention that residents require. At Age Well Assisted Living Facility, a dedicated team ensures that every resident receives individualized care tailored to their unique needs, promoting both physical and emotional well-being.

    The atmosphere at Age Well Assisted Living Facility is welcoming and homelike, featuring thoughtfully curated communal spaces where residents can relax, engage in stimulating activities, and build meaningful relationships with peers. Attention to detail is evident in the design and upkeep of the facility, creating an inviting space that feels both safe and comforting. Residents are encouraged to participate in a wide range of activities and programs that nurture the mind, body, and spirit, fostering a vibrant and active community.

    Meals at Age Well Assisted Living Facility are prepared with attention to nutrition and taste, giving residents a satisfying and balanced dining experience. The staff at the facility understand the importance of maintaining both health and enjoyment in daily life, providing assistance in a respectful and compassionate manner. Whether residents need help with daily tasks or simply want companionship and social interaction, the care team remains attentive to all aspects of their well-being.

    Life at Age Well Assisted Living Facility is shaped by a commitment to dignity, independence, and community, ensuring that every resident feels valued and respected each day. By offering enriching daily programs, thoughtfully designed living spaces, and a caring approach to service, the facility provides a truly supportive home for aging adults looking for both assistance and a fulfilling lifestyle.

    People often ask...

    Age Well Assisted Living. offers competitive pricing, with rates starting at a cost of $4,389 per month.

    Age Well Assisted Living. offers assisted living and board and care.

    There are 12 photos of Age Well Assisted Living. on Mirador.

    The full address for this community is 15149 Sylvan St, Van Nuys, CA 91411.

    No, Age Well Assisted Living. does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number197608986
    StatusClosed
    Facility typeResidential Care Elderly
    Capacity6 residents
    LicenseeAGE WELL ASSISTED LIVING INC
    EffectiveJuly 27th, 2016
    View the official license record

    Inspection Reports

    82

    Reports

    121

    Type A Citations

    168

    Type B Citations

    29

    Complaints

    5

    Years

    30 Mar 2026Complaint
    Identified an illegal eviction where a resident was relocated to an unlicensed location without prior notice to the responsible party. Investigated a claim that a resident touched another resident; interviews and records did not corroborate that allegation.
    • Type B87224(c)
    30 Mar 2026Complaint
    Investigated allegations that residents with prohibited health conditions were retained and that medical needs were not met. Found insulin administration by an unqualified staff member, mismanagement of medications, inadequate food service, and missing staff fingerprint clearances.
    • Type A87615(a)(1)
    • Type A87355(e)(1)
    • Type A87629(b)(1)
    • Type A87465(h)(2)
    • Type B87412(c)(1)(A)
    • Type B87555(b)(26)
    11 Feb 2026Complaint
    Identified serious resident care concerns, including unexplained injuries and falls with delayed medical response, and improper management of urinary drainage bags. Observed inadequate bathing and hygiene supplies and lack of timely care for residents.
    • Type A87468.2(a)(4)
    • Type A87465(g)
    • Type B87623(b)(3)
    • Type B87464(f)(4)
    28 Jan 2026Complaint
    Found persistent odors and unclean rooms, with residents not consistently assisted with dressing, hygiene, or showering. Also found delays or gaps in providing first aid for injuries.
    • Type A87465(g)
    • Type A87615(a)(1)
    • Type B87625(b)(3)
    • Type B87303(a)
    • Type B87464(f)(4)
    • Type B87608
    28 Jan 2026Complaint
    Found that a resident developed a pressure injury while in care. Staff were reported to have hit a resident, confined residents to rooms, failed to meet grooming needs, and did not dispense medications as prescribed.
    • Type A87615(a)(1)
    • Type A87468.1(a)(1)
    • Type A87468.1(a)(6)
    • Type A87465(a)(4)
    • Type B87464(f)(4)
    • Type B87608
    16 Jan 2026Inspection
    Found that the license was forfeited and no elements of care or supervision remained at the location, confirming closure.
    12 Jan 2026Inspection
    Observed follow-up on relocation of two residents to another licensed residence; no immediate health or safety hazards identified and utilities and food supplies were maintained.
    05 Jan 2026Inspection
    Observed a resident access and self-administer medications from a locked cabinet and engage in a loud verbal encounter with staff. Also noted that residents were told to vacate without proper written notice, indicating eviction-related concerns.
    • Type A87465(h)(2)
    • Type A87468.1(a)(1)
    • Type B87224(a)
    30 Dec 2025Inspection
    Observed health and safety concerns, including a resident accessing centrally stored medications and a pantry kept locked, restricting access to food. Also found insufficient perishable groceries and staff sleeping in the living area overnight.
    • Type A87465(h)(2)
    • Type B87555(b)(26)
    • Type B87468.1(a)(3)
    • Type B87307(a)
    • Type B87411(a)
    19 Dec 2025Inspection
    Identified serious deficiencies following a complaint about multiple resident deaths and inadequate record-keeping and supervision. These issues posed immediate health and safety risks.
    • Type A1569.312(a)
    • Type A87466
    • Type A87506(a)
    • Type A87207
    • Type A87211(a)(1)(A)
    • Type A87411(a)
    19 Dec 2025Inspection
    Identified that resident medications were stored in an unlocked cabinet accessible to residents, creating an immediate health risk. A civil penalty of $250 was assessed for the repeat violation.
    • Type A87465(h)(2)
    19 Dec 2025Complaint
    Investigated a complaint alleging questionable death; found the resident was alive and relocated, making the allegation unfounded.
    11 Dec 2025Inspection
    Identified deficiencies related to centrally stored medication records, posting health care practitioner notices, and food quality. Some postings were missing or not updated, and medication lists for December 2025 were not current.
    • Type A87465(h)(6)
    • Type B87605(c)
    • Type B87555(b)(8)
    01 Dec 2025Inspection
    Found several licensing deficiencies: staff without required criminal background clearance, failure to post an accusation in a prominent place, and absence of a currently active administrator.
    • Type A87355(e)(2)
    • Type A1569.38(g)
    • Type A87405(a)
    25 Nov 2025Inspection
    Identified concerns about licensee responsibilities, responsiveness, and recordkeeping, with deadlines set for completing resident and staff files and staff training.
    20 Nov 2025Inspection
    Found that several required safety measures and notices were not in place and additional corrections were still outstanding prior to licensure.
    • Type A87705(d)
    • Type A1569.695(a)(7)(A)
    • Type A1569.695(a)(2)
    • Type A87212(b)(2)(G)
    • Type B87468(d)
    • Type B87605(c)
    • Type B87468(c)(2)(A)
    20 Nov 2025Complaint
    Investigated an allegation that there were insufficient cleaning supplies to ensure clean dishes. Investigated an allegation that staff misrepresented the availability of cleaning supplies.
    18 Nov 2025Inspection
    Investigated an accusation alleging license revocation and administrator exclusion; observed adequate meals, clean spaces, and residents reporting no concerns.
    12 Nov 2025Inspection
    Identified that required personal rights, nondiscrimination notices, and complaint information were not posted prominently and that a required poster was undersized. An exclusion order prevented a person from being present at any site.
    • Type B87605(c)
    • Type B87468(d)
    • Type B87468(c)(2)(A)
    12 Nov 2025Inspection
    Identified missing or incorrect postings of resident rights and complaint information, and noted serious safety issues in emergency planning and dementia care.
    • Type A87212(b)
    • Type A87705(d)
    • Type A1569.695(a)(7)(A)
    • Type B87468(c)
    • Type B87468(d)
    • Type B87605(c)
    • Type B1569.695(a)(2)
    03 Nov 2025Inspection
    Found that staff first aid training was not available for some caregivers, posing safety risks. Also noted a staff member repeatedly on duty without relief, raising concerns about resident supervision.
    • Type B87355(e)(2)
    • Type B87307(a)(2)(B)
    • Type B87412(g)
    • Type B87415(a)
    • Type B87411(c)
    • Type B87211(a)(1)(D)
    • Type B1569.58(a)(2)
    • Type B87216(a)
    • Type B87307(a)(3)(F)
    • Type B87303(g)(1)
    • Type B1569.49(e)
    • Type B1569.49(f)
    31 Oct 2025Inspection
    Identified deficiencies involving lack of a qualified administrator and missing criminal background clearance, plus a staff member found sleeping on site, creating health and safety concerns.
    • Type A87405(a)
    • Type A87355(e)(2)
    • Type B87307(a)(2)(B)
    31 Oct 2025Complaint
    Found multiple safety and care concerns after the investigation. They included a fall not receiving timely first aid, staff yelling at residents, delays in diaper changes and catheter bag management, unclean rooms, incomplete laundry, inadequate meals, and improper medication access, along with a persistent odor.
    • Type A87465(g)
    • Type A87468.1(a)(1)
    • Type A87465(h)(2)
    • Type B87468.2(a)(4)
    • Type B87303(a)
    • Type B87555(b)(1)
    • Type B87625(b)(3)
    • Type B87307(F)
    27 Oct 2025Inspection
    Observed no immediate health or safety concerns; meals were provided and food storage appeared adequate, and staff reported a new administrator would submit required documents by tomorrow.
    22 Oct 2025Inspection
    Found deficiencies included missing personnel records on site and insufficient initial training hours for staff. A civil penalty of $250 was assessed for a repeat violation.
    • Type B87411(c)(2)
    20 Oct 2025Inspection
    Identified several safety and regulatory deficiencies during a pre-licensing visit, including missing infection control and evacuation plans, a missing audible alarm on a dementia-related exit, insufficient emergency lighting, and incomplete first aid supplies.
    • Type A87212(b)(2)(A)
    • Type A87705(d)
    • Type A87470(c)
    • Type A87303(h)
    • Type B87468(c)
    • Type B87307(d)(5)
    • Type B87303(c)
    • Type B87465(a)(8)
    • Type B87507(a)(1)(A)
    • Type B87507(a)(1)(B)
    20 Oct 2025Inspection
    Identified that an Order for Immediate Exclusion was hand delivered to the administrator and to licensees associated with multiple facilities.
    16 Oct 2025Complaint
    Found serious concerns about food service and hygiene for residents. Investigations noted residents were confined to their rooms and staff yelled at residents.
    • Type A87468.1(a)(6)
    • Type A87468.1(a)(1)
    • Type B87555(b)(1)
    • Type B87464(4)
    16 Oct 2025Inspection
    Identified that a staff member collected a resident's EBT card and did not provide the requested items, and that resident funds were safeguarded without the required surety bond.
    • Type A1569.58(a)(2)
    • Type B87216(a)
    16 Oct 2025Inspection
    Identified multiple licensing deficiencies, including missing fingerprint clearance for a staff member, failure to submit required incident reports, nighttime staff lacking first aid certification, and administrator qualifications concerns.
    • Type A87355(e)(2)
    • Type A87755(b)
    • Type A87405(d)
    • Type B87415(a)
    • Type B87411(c)
    • Type B87211(a)(1)(D)
    16 Oct 2025Complaint
    Investigated financial exploitation of a resident; administrator used the resident's EBT card for purchases, leaving the balance at zero and lacking receipts.
    • Type A87468.2(a)(8)
    13 Oct 2025Complaint
    Identified that staff did not follow the resident's care plan, left the resident in bed for extended periods, confiscated the resident's wheelchair, had language barriers with the resident, and kept incomplete resident files.
    • Type A87464(a)
    • Type B87468.2(a)(1)
    • Type B87506(a)
    13 Oct 2025Inspection
    Observed no paper towels available for residents and no readily accessible laundry detergent, which left residents unable to do their laundry for about a week.
    07 Oct 2025Inspection
    Found serious health and safety concerns due to inadequate staff supervision, an employee working without valid background clearance, unlocked sharp objects accessible to residents, and missing staff training documentation.
    • Type A87468.2(a)(4)
    • Type A87309(a)
    • Type A87355(e)(1)
    • Type A87412(a)(c)
    06 Oct 2025Inspection
    Identified multiple licensing violations, including lack of fingerprint clearance for staff and administrator qualification gaps, and an immediate civil penalty was assessed.
    • Type A87355(e)(2)
    • Type A87405(d)(1)
    • Type A87405(d)(2)
    • Type A87405(d)(3)
    • Type A87405(d)(4)
    • Type A87405(d)(5)
    • Type A87405(d)(6)
    • Type A87405(d)(7)
    • Type B87309(a)
    • Type B87411(a)
    • Type B87465(a)(4)
    • Type B87465(a)(6)
    • Type B87465(h)(2)
    • Type B87208(a)
    • Type B87706(a)(1)(C)
    • Type B87307(a)(2)(B)
    • Type B1569.618(c)(3)
    • Type B87413(a)(1)
    • Type B87412(g)
    • Type B87411(d)
    • Type B87468(c)(2)(A)
    • Type B87219(a)
    • Type B87555(b)(21)
    • Type B87465(a)(8)
    • Type B1569.695(c)
    • Type B87609(b)(4)(A)
    • Type B87628(a)
    • Type B87632(d)(2)
    • Type B87633(h)
    • Type B87705(b)(1)
    • Type B1569.69(a)(2)
    23 Sept 2025Inspection
    Identified several licensing violations, including staff without criminal clearance, residents with advanced pressure injuries, insufficient staffing, dirty kitchen conditions, missing incident reports, and lack of pre-admission documentation.
    • Type A87355(e)(2)
    • Type A87615(a)(1)
    • Type A87405(d)
    • Type A87457(c)
    • Type B87303(a)
    • Type B87411(a)
    • Type B87412(g)
    • Type B87211(a)(1)
    • Type B87609(b)(4)(A)
    • Type B87457(c)
    10 Sept 2025Inspection
    Identified that staff were not fingerprint cleared before working, creating an immediate health and safety risk for residents. Civil penalties were issued for the fingerprint clearance violations.
    • Type A1569.17(b)
    08 Sept 2025Inspection
    Observed no immediate health and safety concerns. Residents received meals and snacks, and one resident was hospitalized.
    04 Sept 2025Inspection
    Identified multiple regulatory deficiencies during an annual review, including staffing shortages, medication management issues, and unsafe storage of hazardous items.
    • Type A87309(a)
    • Type A87405(d)
    • Type A87411(a)
    • Type A87411(d)
    • Type A87465(a)(4)
    • Type A87465(a)(6)
    • Type A87465(h)(2)
    • Type A87465(a)(8)
    • Type A1569.69(a)(2)
    • Type B87208(a)
    • Type B87219(a)
    • Type B87307(a)(2)(B)
    • Type B87412(g)
    • Type B87413(a)(1)
    • Type B87555(a)
    • Type B87555(b)(21)
    • Type B87628(a)
    • Type B87632(d)(2)
    • Type B87633(h)
    • Type B87609(b)(4)(A)
    • Type B87705(b)(1)
    • Type B87706(a)(1)(C)
    • Type B1569.605
    • Type B1569.618(c)(3)
    • Type B1569.695(c)
    • Type B1569.625
    • Type B1569.626
    • Type B87468(c)(2)
    04 Sept 2025Complaint
    Identified that a resident with prohibited health conditions was retained, a staff member treated residents aggressively, and residents did not consistently receive adequate meals, bathing, or continence care.
    • Type A87631(a)(1)(a)
    • Type A87464(f)(3)(f)
    • Type A87464(f)(4)(f)
    • Type A87623(b)(1)(b)
    • Type A87555
    • Type A87608
    • Type A87611
    04 Sept 2025Complaint
    Found flies in dining and common areas; a torn window screen; cleaning supplies accessible to residents; administrator was not present for sufficient hours; and residents asked for more fruits and vegetables.
    • Type A87309(a)
    • Type A87405(a)
    • Type B87303(c)
    • Type B87555(a)
    • Type B87555(b)(27)
    02 Sept 2025Inspection
    Identified lack of onboarding documentation for four residents, including pre-appraisal assessments, physician's reports, admission agreements, and personal rights and consent forms.
    • Type B87457(c)
    21 Jul 2025Inspection
    Observed safety measures were in place with locked storage for sharp objects and medications, proper food storage, and clean, well-lit living spaces.
    10 Jul 2025Complaint
    Identified multiple safety and care deficiencies, including lack of glucose testing and insulin administration for a resident, improper medication storage, a bedridden resident in a room without fire clearance, and inadequate assessments and language communication with residents.
    • Type A87629(b)(1)
    • Type A87465(c)(2)
    • Type A87465(h)(2)
    • Type A87202(a)(2)(a)
    • Type B87468.2(a)(1)
    • Type B87457(c)
    10 Jul 2025Complaint
    Identified two specific allegations about meals and language communication, but there was not sufficient evidence to corroborate either.
    27 Jun 2025Complaint
    Identified that a pro-rated refund owed to the resident's responsible party was not provided promptly, with the refund check eventually issued.
    • Type B1569.652(c)
    23 Jun 2025Inspection
    Identified that a staff member did not have fingerprint clearance or proper association with the site, and a resident file was unavailable for review.
    • Type A87355(e)(2)
    • Type B87506(a)
    16 Jun 2025Inspection
    Identified that a separate, complete, and current record for Resident #1 was not maintained.
    • Type B87468.2(a)
    24 Jan 2025Inspection
    Observed occupancy of an unlicensed dwelling unit on the property and incomplete fencing that allowed access to adjacent structures, creating health and safety risks. A civil penalty was assessed for fire clearance violation.
    • Type A87202(a)
    • Type B87307(d)(2)
    24 Jan 2025Inspection
    Identified an illegal garage conversion behind the property being used as an ADU with the same address. It must be separated from the operation for licensure, and a fire clearance had not yet been approved.
    • Type A87202(a)
    • Type B87307(d)(2)
    30 Dec 2024Complaint
    Investigated a complaint that staff could not provide resident medical information to emergency responders and could not communicate due to a language barrier.
    • Type A87468.2(a)(1)
    30 Dec 2024Inspection
    Identified deficiencies due to the absence of a LIC 624 form for a resident’s hospitalization and the lack of a centrally stored medication log. A repeat civil penalty may be assessed, and the findings were unrelated to the complaint allegation.
    • Type B87465
    • Type B1569.49(e)
    • Type B1569.49(f)
    30 Dec 2024Inspection
    Identified incomplete resident records for a resident, with missing appraisal, physician's report, preplacement documentation, and a needs and services plan.
    • Type B87506(b)(F)
    • Type B87505
    30 Dec 2024Complaint
    Investigated allegations that staff could not effectively communicate with a resident. It also reviewed whether prescribed medications were provided, hygiene needs were met, and a resident requiring a higher level of care was retained without proper paperwork.
    • Type A87465(c)(2)
    • Type A87464(d)
    • Type B87468.2(a)(1)
    • Type B87464(f)(4)(f)
    • Type B87608
    12 Nov 2024Inspection
    Identified multiple safety and record-keeping deficiencies during an unannounced visit. The issues included unsecured shed and storage hazards, expired/damaged food, missing first-aid items, unsigned resident and staff records, and improper medication documentation.
    • Type A87465(f)
    • Type A87465(h)(6)
    • Type A87465(h)(2)
    • Type B87705(j)
    • Type B87506(b)
    • Type B87608(5)
    • Type B87465(8)
    • Type B87465(h)(6)
    • Type B87465(h)(2)
    • Type B87507(c)
    • Type B87555(b)(8)
    • Type B1569.625(2)
    12 Nov 2024Inspection
    Identified safety-related deficiencies, including a missing exit alert on a sliding door and an unenclosed outdoor space requiring fencing. The first aid kit was incomplete and a storage shed was found unlocked with hazardous items accessible.
    • Type A87705(j)
    • Type A87705(h)
    • Type A87705(f)
    • Type B87465(a)(8)
    18 Oct 2024Inspection
    Identified failure to submit incident and death reports for a resident and incomplete resident records.
    • Type B87211(a)(1)(A)(B)
    • Type B87506(b)(F)
    • Type B87505
    • Type B1569.49(e)
    • Type B1569.49(f)
    27 Sept 2024Complaint
    Found that staff did not transport a resident to dialysis appointments and did not administer prescribed medications.
    • Type A87465(a)(2)
    • Type A87465(a)(4)
    27 Sept 2024Inspection
    Identified deficiencies include failure to submit required incident and death reports after hospitalization and death, insufficient staffing with only one caregiver on duty, unstageable pressure injuries without proper approval, and missing administrator certification documents.
    • Type A87468.2(a)(1)
    • Type A87465.3(a)
    • Type B87406(d)
    19 Sept 2024Inspection
    Identified that the applicant and administrator completed a COMP II interview and confirmed understanding of licensing requirements. Covered topics included operation, admission policies, staffing, health conditions, emergency preparedness, complaints, and pre-licensing readiness.
    30 Jul 2024Complaint
    Investigated the allegation that staff did not inform the resident's family promptly after hospital admission.
    • Type B87211(a)(1)
    30 Jul 2024Complaint
    Investigated the allegation that staff did not meet a resident's medical needs; evidence did not prove the claim.
    09 Jul 2024Inspection
    Found several deficiencies related to medical assessments and appraisals, administrator records, and the emergency plan, including a resident admitted with a prohibited health condition without an exception.
    • Type A87615(a)
    • Type B87458(a)
    • Type B87463(a)
    • Type B1569.695(a)
    • Type B87407(k)(1)
    • Type B87412(d)
    07 May 2024Inspection
    Identified full bed rails used on residents not on hospice. This is not allowed under the related safety regulation.
    • Type A87468.2(a)(8)
    07 May 2024Complaint
    Investigated the allegation that staff spoke to a resident inappropriately; interviews with residents and staff indicated no mistreatment.
    17 Apr 2024Inspection
    Identified incomplete resident records after reviewing files, including missing centrally stored medication records, complete resident appraisals, preplacement information, needs and services plans, and hospice records.
    • Type B87506(b)(F)
    • Type B87505
    18 Mar 2024Inspection
    Investigated a complaint alleging staff lack of care and supervision led to a resident eloping multiple times and sustaining serious injuries.
    • Type A87464(f)(1)
    • Type A1569.49(f)
    • Type A15610.67
    • Type B1569.317
    18 Jul 2023Inspection
    Identified deficiencies included two staff lacking valid CPR/First Aid certifications and no administrator files on site. Expired canned goods were found and some general food service requirements were not met.
    • Type BHSC1569.618(c)(3)
    • Type BCCR87412(d)
    • Type BCCR87555(b)(8)
    29 Jun 2023Complaint
    Investigated a resident with dementia who eloped due to lack of supervision, and staff did not report the missing resident promptly.
    • Type A87468.2(a)(4)
    • Type B87468.1(a)(8)
    21 Jun 2023Complaint
    Investigated the allegation that lack of supervision led to a resident eloping from the facility. Investigated the allegation that staff did not properly manage a resident's medications.
    • Type A87464(f)(1)
    • Type B87465(a)(4)
    21 Jun 2023Complaint
    Investigated a refund issue for a preadmission fee and found that the responsible party had not received it.
    • Type B1569.651(g)
    21 Jun 2023Inspection
    Identified health and safety deficiencies, including full bed rails used where not allowed, missing centralized resident and hospice records and staff files, and an administrator with an expired certificate.
    • Type A87608(a)(5)(B)
    • Type A1569.58(a)
    • Type B87412(a)
    • Type B87506(b)(F)
    • Type B87505
    • Type B87633(b)
    • Type B87405(a)
    21 Jun 2023Complaint
    Investigated an allegation that hospice services were provided to a resident without consent and found the resident received hospice services they did not agree to.
    • Type B87633(a)
    03 Jan 2023Inspection
    Observed staffing concerns and ongoing management changes. No immediate health and safety concerns were observed.
    28 Dec 2022Complaint
    Investigated an allegation that there was no designated substitute administrator. Found that there was no qualified administrator or backup administrator on the premises.
    • Type A87405(a)
    28 Dec 2022Inspection
    Identified an unlocked medication cabinet and staff without valid criminal record clearances or exemptions.
    • Type A87465(h)(2)
    • Type A87355(e)(1)
    • Type A87355(e)(3)
    12 Jul 2022Inspection
    Observed infection control measures in place with a central entry screening, adequate PPE, clean environments, and safe water temperatures; residents were seen dining and using common areas.
    01 Feb 2022Complaint
    Investigated an allegation that staff moved a resident without consent and withheld mail; found the resident never resided at this location.
    16 Dec 2021Inspection
    Identified that a resident with a stage 3 pressure injury was admitted and retained in the facility with a prohibited health condition.
    • Type A87615(a)(1)
    06 Dec 2021Complaint
    Investigated an allegation that staff were not wearing masks and that COVID-19 screening protocols were not followed.
    • Type A87468.1(a)(2)
    06 Dec 2021Inspection
    Identified deficiencies in staff criminal record clearances and missing resident admission agreements, medical assessments, and records.
    • Type A87355(e)(2)
    • Type B87458(a)
    • Type B87506(a)
    • Type B87507(a)(g)(A)
    18 May 2021Inspection
    Noted that not all staff had N95 respirator fit testing. There were no residents at the time, and the administrator indicated ongoing efforts to recruit new clients.

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