Windsor Terrace Healthcare Center

Windsor Terrace Healthcare Center holds a Medicare/Medi-Cal certification and runs 133 licensed certified beds, though on an average day you'll find about 116 residents staying there, and you'll notice the nurse staffing works out to about 3.92 nurse hours per resident per day, which is a detailed way of saying there tend to be nurses around but sometimes they do see a nurse turnover rate of 38.3%, and as with any place, ownership is a bit of a web, with Windsor associated and direct ownership by Antelope Holdings I, LLC, plus several indirect owners including Pico Ar LLC and the names Aaron Robin and Avrohom Tress, but they haven't given details about who exactly manages or runs the daily workings and there have been 119 deficiencies noted over inspections, with about 9 tied to infection control and a notable complaint from March 2025, related to a quality of life and care incident, and there have been citations, including one for failing to prevent unnecessary loss of daily abilities and one for missing the standards for infection prevention and control, so it's fair to say that inspectors have called attention to these matters, and still, the facility is clean and focused on offering care for long-term health, rehabilitation, and memory care, as well as independent living, assisted living, and more for seniors who need help with daily activities like bathing and medication management, and you'll see friendly staff around and get the sense of a culture that values respect and kindness, with a set up that aims for a homelike feeling, and the place has a five-star Medicare rating for quality measures, so while there have been issues, there are also strengths, like skilled nursing available around the clock, a secured memory care unit for people with Alzheimer's or dementia, and rehabilitation programs for physical, occupational, and speech therapy, even including Respiratory, Pet, Infusion, IV, and Ultrasound therapy, and post-hospital, sub-acute, and complex wound care for those who need extra healing, and then in the everyday details, every room has TV, cable, phone hookups, WiFi, and new wood floors, with private rooms for those who want them, open courtyards for fresh air, and extras like movies, Nintendo Wii Fit sessions, hair salon, business help, spiritual services, plus all sorts of daily activities, outings, parties, and a resident council to help people stay involved, and you'll also see meal plans directed by doctors, regular nutrition checks by a dietitian, and meals made with good ingredients, and for anyone thinking about moving in, tours run daily, and family can send cheery greetings too, and while it's important to know the place has had a history of federal deficiencies including infection control and quality of life care, there are also lots of programs and staff in place to try and keep residents comfortable, active, and as independent as they can be.