Willow Glen Care Center

    1547 Plumas St, Yuba City, CA 95991
    • Assisted Living

    Caring staff, clean rooms, engaging

    I'm very pleased with my experience - the staff and coordinator are fantastic and genuinely caring, always keeping me informed and responsive to my needs. My room and bathroom are very clean, the buildings are newer and well-maintained, meals are varied and high quality (lunch in the dining room is especially good), and the routines, classes and upbeat activities keep me engaged; I feel happier and better cared for than I have in years.

    Current/former resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.11·(9)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.0
    • Staff

      3.5
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      3.1

    Pros

    • Modern, spacious private rooms with en-suite bathrooms
    • Secure, locked campus configured for cognitive and residential mental-health care
    • Well-maintained newer buildings and gated grounds
    • On-site kitchen providing varied, high-quality meals and snacks
    • Engaging activities and therapy programs with community outings
    • Caring frontline staff and positive staff–resident relationships
    • Responsive coordinator and clear family communication
    • Ample common living and dining spaces

    Cons

    • Chronic understaffing and limited licensed clinical coverage
    • Inconsistent responsiveness to resident requests and call systems
    • Gaps in personal-care routines and linen-change frequency
    • Sanitation and incontinence-care concerns in some areas
    • Operational instability during busy shifts
    • Inconsistent adherence to secure-door and perimeter protocols
    • Gaps in clinical oversight and transparency following critical events

    Summary of reviews

    Willow Glen Care Center presents a mixed picture. Physically, the campus appears to be an asset: reviewers consistently describe newer, modern rooms that are spacious and include private bathrooms, well-maintained buildings, gated grounds, and large common living areas. The facility operates as a locked campus serving residents with dementia, cognitive disabilities, and residential mental-health needs, and that configuration is reflected in both security features and program offerings.

    Dining and programming are frequently cited as strengths. The on-site kitchen delivers varied, quality meals and snacks, and many residents and families prefer dining in the communal lunchroom. Activity and therapy staff are described as upbeat and engaging, with regular classes, routines, and community outings that support social engagement and quality of life. These programmatic elements are complemented by reports of caring frontline staff and positive staff–resident relationships, and some families highlight a responsive coordinator who keeps them informed.

    At the same time, the reviews indicate important operational concerns that may affect care quality. A recurring theme is chronic understaffing and limited licensed clinical coverage; this appears linked to inconsistent responsiveness to call systems and delays in attending to some personal-care needs. Reviewers describe gaps in routine care tasks, including linen-change frequency and other personal-care routines, and raise sanitation and incontinence-care concerns in certain areas. Staffing instability and operational strain during peak periods are described as contributing to a sometimes chaotic environment.

    Security and oversight present a mixed picture. While the facility is a locked, secure campus intended for cognitive-care residents, there are occasional descriptions of inconsistent adherence to door and perimeter protocols. Several families also raised concerns about clinical oversight and transparency following serious events, including concerns following resident deaths; these accounts point to a need for clearer communication and external oversight when critical incidents occur.

    In summary, Willow Glen offers tangible strengths: modern accommodations, robust activities, an on-site kitchen, and many staff who are described as caring and communicative. However, persistent staffing shortages, variability in basic personal-care routines and sanitation practices, occasional security-protocol lapses, and questions about clinical oversight are significant operational issues that prospective families should evaluate. An in-person visit focusing on staffing levels, hygiene routines, call responsiveness, and how the facility communicates about and responds to serious incidents would be advisable for families considering placement.

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    Location

    Map showing location of Willow Glen Care Center

    Willow Glen Care Center is located at 1547 Plumas St, Yuba City, CA, 95991.

    About Willow Glen Care Center

    Willow Glen Care Center sits at 1547 Plumas St. and has a long history serving seniors and adults with special needs all across northern California, being a nonprofit that tries to offer affordable housing and care, and you'll notice right away it looks and feels warm, with a real effort to encourage friendships and trust between residents and the staff, which people often say gives it a good atmosphere. The place holds up to 60 seniors in fully furnished homes that have things like private bathrooms, kitchenettes, cable TV, high-speed internet, and even air conditioning or heating, so everyone's pretty comfortable, and you'll see there's a good amount of common rooms, a fitness room, book room, game spaces, community spaces, and of course a sauna and jacuzzi, so there's pretty much always something to do, with outings, movie nights, music plans, arts and crafts, and even programs to get out in the community or go on day trips or camping around places like Dobbins, along with summer trips out to swimming pools and picnics, and sometimes even visits to Sacramento or other nearby places, which folks seem to really like since it helps break up the routine.

    They provide everything you'd expect in assisted living, like help with bathing, grooming, dressing, and managing medicines, and they've got 24-hour supervision, a 24-hour call system, and nurses on-site 12 to 16 hours a day, which comes in handy for people who need transfers or have trouble moving around, plus some residents choose respite stays or get hospice care if needed. There's a home-cooked meal every day, made by a professional chef, and if you need special diets for things like diabetes or high blood pressure, they handle that too, so no one's eating something they shouldn't have, and a traveling hairdresser comes out to keep everyone looking sharp. The staff run a lot of activities for the mind and body, like music therapy, pet therapy, board games, regular workout groups, and spiritual or religious trips if someone requests, and a lot of this helps folks feel less alone or bored. You'll also find memory care, nursing home-level services, and even behavioral health services, since Willow Glen has a good amount of experience helping people who have difficult behaviors or need help taking psychotropic medicines, which isn't common in every place around here, and that makes them a bit unique.

    There's a special Rosewood Care Center program within Willow Glen, focusing on adults with chronic mental illness, and the adult residential program serves about 40 people in a secure unit, with extra oversight from mental health staff, so anyone coming from psychiatric care gets strong support adjusting. They coordinate with local agencies and county mental health for treatment and discharge plans, and their facilities have licenses from the Community Care Licensing Division of the California Department of Social Services, which gives people some peace of mind that the place meets state standards. Willow Glen has an emergency alert system, regular housekeeping, and offers things like transportation to doctor appointments, errands, churches, and temple trips if you ask, and there's always a push so residents can keep as much independence and comfort as possible. The place can help with short- or long-term stays, and has both transitional and permanent care, so people can move in or out depending on what they need, and the programs run 24 hours a day. All told, the Willow Glen Care Center keeps it simple but tries steadily to help people be as well and independent as they're able, even when the needs are complicated or ongoing.

    People often ask...

    Willow Glen Care Center offers competitive pricing, with rates starting at a cost of $4,961 per month.

    Willow Glen Care Center offers assisted living.

    There are 1 photos of Willow Glen Care Center on Mirador.

    The full address for this community is 1547 Plumas St, Yuba City, CA 95991.

    No, Willow Glen Care Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In California, the Department of Social Services' Community Care Licensing Division licenses residential care facilities for the elderly, conducting inspections and investigating complaints.

    License number515001963
    StatusLicensed
    Facility typeResidential Care Elderly
    Capacity60 residents
    LicenseeWILLOW GLEN CARE CENTER
    EffectiveJanuary 8th, 2007
    View the official license record

    Inspection Reports

    19

    Reports

    1

    Type A Citations

    1

    Type B Citations

    4

    Complaints

    7

    Years

    20 Nov 2025Inspection
    Observed no deficiencies cited during an unannounced annual visit.
    12 Dec 2024Inspection
    Observed no deficiencies during the unannounced annual visit.
    11 Sept 2024Inspection
    Identified that multiple residents left without notice or permission and without supervision, raising safety concerns.
    • Type B1569.312(e)
    28 Jun 2024Complaint
    Identified that the allegation that the air conditioner was in disrepair and not being addressed was unfounded.
    20 Jun 2024Inspection
    Investigated a case of a resident-on-resident and staff assault; no deficiencies cited.
    20 May 2024Complaint
    Investigated two allegations related to medication management and inhaler use. The medication change was ordered by a physician and given as prescribed, and the inhaler was discontinued by the physician and later reinstated after a follow-up appointment.
    16 May 2024Inspection
    Investigated two elopement incidents; staff followed elopement protocols and provided one-on-one supervision after the second incident, with police alerted if a resident attempted to leave again and placement options being pursued.
    14 Dec 2023Inspection
    Observed no deficiencies cited during an unannounced annual visit.
    20 Sept 2023Inspection
    Identified that a resident left without permission. Reviewed medical information indicating the resident may leave without assistance.
    19 Jan 2023Inspection
    Observed no deficiencies during an unannounced annual visit conducted with the administrator; staff wore masks.
    18 Aug 2022Complaint
    Investigated the allegation that staff did not intervene in a resident's physical altercation. Interviews indicated staff intervened as soon as possible.
    30 Dec 2021Inspection
    Observed no health or safety violations and found infection control in substantial compliance.
    20 Aug 2021Inspection
    Observed adherence to COVID-19 procedures and an isolation plan for potential infection. No deficiencies or concerns were identified.
    07 May 2020Complaint
    Found no validity in the complaint after investigating the wrong facility. No deficiencies noted during the visit.
    13 Mar 2020Inspection
    Observed incidents were reviewed and discussed during the visit, leading to citations issued for medication error and furniture rearrangement.
    • Type A87465
    29 Jan 2020Inspection
    Visited facility regarding AWOL incident, no deficiency found. Safety measures in place, proper procedures followed.
    07 Jan 2020Inspection
    Conducted an inspection on 1/7/2020 found no deficiencies. All records and medications were in order, and safety measures like smoke detectors and fire extinguishers were observed to be operational and up to date.
    02 Jan 2020Inspection
    Visited unannounced, collected requested documents, conducted exit interview, no citations issued.
    04 Oct 2019Inspection
    Confirmed individual not working at the facility as required. Exemption process initiated.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Willow Glen Care Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Willow Glen Care Center directly. There is no cost for this service. We are compensated by the community you select.

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