Attentive, compassionate staff and personalized resident support
Positive family communication and hands-on management
Assistance with medication routines and individualized menus
Engaging activities, outings, and daily live-music happy hour
Welcoming community atmosphere and opportunities for social connection
Well-regarded meals, appetizers, and dining options
Modern, spacious, clean, and well-maintained interiors
Concierge service and upscale amenities
Convenient Aventura location near restaurants and other services
Helpful move-in guidance and family support
Cons
Limited capacity for residents who need nursing-level or bed-based care
Questions about staff escalation and speaking-up channels
Summary of reviews
The Plaza at ParkSquare receives predominantly positive feedback from residents’ relatives, visitors, and people who toured or attended events. Families describe residents as feeling welcomed, safer, more socially engaged, and well supported. A few accounts specifically mention improvement in mood and participation after moving in. The reviews also include many brief, promotional, or tour-based impressions, so they provide less detail about day-to-day care across different levels of need.
Care and staff are the strongest recurring themes. Families describe staff as warm, patient, attentive, and familiar with residents’ needs. Some specifically praise medication routines, individualized menus, and communication with families about residents’ needs. Reviewers also highlight approachable, hands-on leaders and helpful guidance through the move-in process. One reviewer, however, raised concerns about how staff concerns were handled and referenced a past regulatory moratorium; that account is not corroborated by the other reviews and should be considered alongside current information from the facility and relevant regulators.
Dining and social life are frequently praised. Reviewers describe appealing meals and appetizers, multiple dining choices, and, in one account, menus tailored to residents. Activities include music, dancing, singing, outings, and other programs. The daily happy hour with live music is a particularly prominent feature and appears to be a valued routine for some residents and visiting family members.
The physical setting is consistently described as a major strength: reviewers note modern, spacious apartments and common areas, bright interiors, attractive finishes, cleanliness, and a hotel-like atmosphere. The concierge service and nearby restaurants and services add to the lifestyle appeal. A key limitation raised in a strongly negative retrospective review is the transition to a nursing home when a resident’s needs exceed the community’s capacity, with the reviewer describing that process as inflexible. Families assessing the Plaza should clarify its current care limits, transfer criteria, and arrangements for increasing medical needs, as well as ask about staff escalation procedures and current regulatory standing.
Reviews written on Mirador
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Location
The Plaza at ParkSquare is located at 2940 NE 207th St, Aventura, FL, 33180.
About The Plaza at ParkSquare
The Plaza at ParkSquare sits in a high-rise building with ten stories, right inside the Aventura ParkSquare campus, which puts residents close to parks, physicians, pharmacies, banks, and restaurants you can walk to if you want some air or a change of scenery, and this community can hold up to 150 residents offering a choice of studio, one-bedroom, or two-bedroom apartments, all fully furnished if you need them so you don't have to bring everything along, and you get your own private bathroom and kitchenette for comfort and privacy. Residents find plenty of ways to stay busy with a computer center, a beauty salon, and an on-site spa for hair or a bit of relaxation, along with a small library and game room for reading or fun with others, and if you enjoy the outdoors you'll find gardens, walking paths, and plenty of outdoor space to gather or relax. The community has both independent living and assisted living, so people can get help with daily activities like bathing, dressing, or taking medicine when they need it, and those with Alzheimer's or other memory problems have a secure memory care program with 24-hour support, special activities, and trained staff to keep them safe and engaged in things that help reduce confusion or prevent wandering. Skilled nursing care is also available for those who need more medical attention, with round-the-clock nurses, medication help, rehabilitation, wound care, or diabetes diet support, and there's respite care if someone needs a short stay for just a little while. There's always someone close by since every apartment has a 24-hour call system and there's always staff around, plus housekeeping takes care of cleaning, meals are made fresh with an eye on nutrition, and you eat in a restaurant-style dining room with choices that change daily to keep meals interesting. Some days you might join group fitness classes in the well-equipped wellness center, or you could go along for planned day trips, attend community-sponsored events, or join activities led by other residents, and there are always scheduled daily programs including fitness groups and social hours, so there are lots of ways to connect or just stay moving. The Plaza at ParkSquare also helps with getting to appointments or outings, with options for scheduled transportation and help arranging rides, and when it's time to move in, there's move-in coordination too. Some people find comfort in the steady routine, and others like the range of choices for care and activities, but either way people tend to appreciate the clean, safe feeling and the easy access to community services. The Plaza at ParkSquare has picked up awards such as Best of Senior Living and Best Activities in Senior Living, and while nothing's perfect, the place does take care to look after the different needs of seniors.
People often ask...
The Plaza at ParkSquare offers assisted living and memory care.
There are 22 photos of The Plaza at ParkSquare on Mirador.
The full address for this community is 2940 NE 207th St, Aventura, FL 33180.
No, The Plaza at ParkSquare does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Florida, the Agency for Health Care Administration (AHCA) licenses assisted living facilities and publishes the results of its standard, complaint, and monitoring inspections.
Investigated a complaint and found multiple deficiencies in resident records, medication documentation, and safety practices; corrections were not completed at the time of the survey.
A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
A0162RECORDS - RESIDENT
20 Aug 2026Standard
20 Aug 2026Standard
Identified deficiencies in personnel records and training requirements, including missing health screening documentation, job descriptions, time sheets, and background checks.
A0078STAFFING STANDARDS - STAFF
A0161RECORDS - STAFF
20 Aug 2026Complaint
20 Aug 2026Complaint
Investigated a complaint and found no deficiencies at the time of the survey.
18 Mar 2026Standard
18 Mar 2026Standard
Investigated a complaint and found deficiencies in resident supervision, safety, and record-keeping.
Class 3A0004LICENSURE - REQUIREMENTS
Class 2A0025RESIDENT CARE - SUPERVISION
Class 2A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0077STAFFING STANDARDS - ADMINISTRATORS
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 3A0160RECORDS - FACILITY
Class 3A0161RECORDS - STAFF
Class 3A0200EMERGENCY ENVIRONMENTAL CONTROL
18 Mar 2026Complaint
18 Mar 2026Complaint
Investigated deficiencies found regarding resident rights, health records, and up-to-date health assessments for residents.
04 Dec 2025Complaint
04 Dec 2025Complaint
Identified deficiencies in background screening practices, resident rights and privacy, and maintenance of resident records. The findings indicate multiple areas not in compliance.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0033PHYSICAL RESTRAINTS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0162RECORDS - RESIDENT
Class 3A0182EMERGENCY MGMT - PLAN IMPLEMENTATION
ZZ814BACKGROUND SCREENING CLEARINGHOUSE
17 Sept 2025Complaint
17 Sept 2025Complaint
Investigated a second revisit of a complaint; deficiencies were corrected at the time of the survey.
17 Sept 2025Standard
17 Sept 2025Standard
Investigated a standard re-licensure revisit and found deficiencies corrected at the time of the survey.
10 Jun 2025Standard
10 Jun 2025Standard
Identified multiple deficiencies related to resident safety, supervision, medication handling, and staff procedures.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0031RESIDENT CARE - THIRD PARTY SERVICES
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0036INFECTION CONTROL PROCEDURES
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0093FOOD SERVICE - DIETARY STANDARDS
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0190ADMINISTRATIVE ENFORCEMENT
10 Jun 2025Complaint
10 Jun 2025Complaint
Investigated found deficiencies in resident health assessments and adverse incident reporting; several health assessments were not up-to-date and one adverse incident was not reported within required timeframes.
09 Jan 2025Complaint
09 Jan 2025Complaint
Identified deficiencies in health assessments and health-record documentation, and in adverse incident reporting and related processes for a sampled resident.
Class 3A0162RECORDS - RESIDENT
Class 3A0165RISK MGMT & QA
09 Jan 2025Monitor
09 Jan 2025Monitor
Concluded that previously identified deficiencies were corrected during a follow-up visit.
17 Oct 2024Monitor
17 Oct 2024Monitor
Identified deficiencies in medication storage, emergency management plan implementation, and background screening records.
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0182EMERGENCY MGMT - PLAN IMPLEMENTATION
Class 3CZ813RESULTS OF SCREENING & NOTIFICATION IN FILE
09 Apr 2024Complaint
09 Apr 2024Complaint
Concluded that the deficiencies identified in the prior complaint investigation were corrected during the revisit on 04/08/2024 and 04/09/2024.
09 Apr 2024Complaint
09 Apr 2024Complaint
Verified that prior deficiencies were corrected during the revisit.
09 Apr 2024Complaint
09 Apr 2024Complaint
Investigated the complaint and found no deficiencies.
14 Dec 2023Complaint
14 Dec 2023Complaint
Identified deficiencies related to residents' rights and staff registration, including missing staff roster, incomplete rights protections, and house rules not included in admission packets.
Class 2A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
CZ814BACKGROUND SCREENING CLEARINGHOUSE
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 2A0025RESIDENT CARE - SUPERVISION
Class 2A0027RESIDENT CARE - ARRANGEMENT FOR HEALTH CARE
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0054MEDICATION - RECORDS
Class 2A0056MEDICATION - LABELING AND ORDERS
Class 2A0079STAFFING STANDARDS - LEVELS
Class 3A0162RECORDS - RESIDENT
Class 3A0165RISK MGMT & QA
14 Dec 2023Complaint
14 Dec 2023Complaint
Investigated a complaint and found multiple deficiencies related to admission and residency criteria, resident oversight, and medication handling.
Class 2A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
CZ814BACKGROUND SCREENING CLEARINGHOUSE
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 2A0025RESIDENT CARE - SUPERVISION
Class 2A0027RESIDENT CARE - ARRANGEMENT FOR HEALTH CARE
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0054MEDICATION - RECORDS
Class 2A0056MEDICATION - LABELING AND ORDERS
Class 2A0079STAFFING STANDARDS - LEVELS
Class 3A0162RECORDS - RESIDENT
Class 3A0165RISK MGMT & QA
30 Aug 2023Monitor
30 Aug 2023Monitor
Found no deficiencies identified during a generator monitoring visit on August 30, 2023.
22 Aug 2023Standard
22 Aug 2023Standard
Investigated a complaint-related re-licensure survey and found deficiencies that were corrected at the time of the survey.
22 Aug 2023Complaint
22 Aug 2023Complaint
Investigated a fourth revisit; deficiencies were found to be corrected at the time of the survey.
21 Jun 2023Standard
21 Jun 2023Standard
Identified deficiencies in staff training, medication labeling and orders, and emergency management procedures with multiple noncompliance findings.
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 2A0182EMERGENCY MGMT - PLAN IMPLEMENTATION
Class 2A0200EMERGENCY ENVIRONMENTAL CONTROL
21 Jun 2023Complaint
21 Jun 2023Complaint
Concluded that deficiencies identified in the complaint investigations were corrected during the fifth revisit.
21 Jun 2023Complaint
21 Jun 2023Complaint
Identified deficiencies related to residents' rights and facility procedures, including notice of rights, access to communication, and relocation rights, along with observed unsafe conditions.
15 Mar 2023Complaint
15 Mar 2023Complaint
Identified multiple deficiencies in resident care supervision, health care planning, and health assessment documentation. Noted deficiencies in incident reporting and access to health care services.
07 Mar 2023Complaint
07 Mar 2023Complaint
Found deficiencies in maintaining resident rights and safety systems, including delays in responding to emergency pendant calls.
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
03 Feb 2023Complaint
03 Feb 2023Complaint
Investigated complaints; deficiencies identified.
03 Feb 2023Complaint
03 Feb 2023Complaint
Identified multiple deficiencies in resident care and safety processes, including risk management, adverse incident reporting, and supervision.
03 Feb 2023Complaint
03 Feb 2023Complaint
Found five of 78 residents did not have a safe and decent living environment, indicating neglect.
05 Oct 2022Complaint
05 Oct 2022Complaint
Identified multiple deficiencies related to residents' rights, deposits, and required written policies, indicating noncompliance with state rules.
Class 2A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0167RESIDENT CONTRACTS
31 Aug 2022Complaint
31 Aug 2022Complaint
Observed serious deficiencies in supervision and resident safety, including residents leaving secured areas and eloping due to inadequate monitoring and response. Documented incidents showed multiple departures and safety concerns during the survey period.
12 Aug 2022Complaint
12 Aug 2022Complaint
Investigated a complaint and found multiple deficiencies regarding resident care, health assessments, and related procedures.
Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
12 Aug 2022Complaint
12 Aug 2022Complaint
Investigated a complaint and identified deficiencies during the survey.
Class 3A0058PHARMACY & DIETARY; UNCORRECTED DEFICIENCIES
12 Jul 2022Complaint
12 Jul 2022Complaint
Investigated a complaint and found multiple deficiencies related to staff background screening, administrator training and staffing standards, and resident-care practices.
Class 3A0008ADMISSIONS - HEALTH ASSESSMENT
Class 3A0010ADMISSIONS - CONTINUED RESIDENCY
Class 1A0025RESIDENT CARE - SUPERVISION
Class 1A0027RESIDENT CARE - ARRANGEMENT FOR HEALTH CARE
Class 1A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0032RESIDENT CARE - ELOPEMENT STANDARDS
Class 3A0033PHYSICAL RESTRAINTS
Class 3A0034ASSISTIVE DEVICES
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0053MEDICATION - ADMINISTRATION
Class 2A0054MEDICATION - RECORDS
Class 3A0055MEDICATION - STORAGE AND DISPOSAL
Class 3A0056MEDICATION - LABELING AND ORDERS
Class 2A0076DO NOT RESUSCITATE ORDERS (DNROS)
Class 2A0077STAFFING STANDARDS - ADMINISTRATORS
Class 3A0078STAFFING STANDARDS - STAFF
Class 2A0079STAFFING STANDARDS - LEVELS
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0083TRAINING - FIRST AID AND CPR
Class 2A0093FOOD SERVICE - DIETARY STANDARDS
Class 2A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0162RECORDS - RESIDENT
Class 2A0165RISK MGMT & QA
Class 2A0182EMERGENCY MGMT - PLAN IMPLEMENTATION
CZ814BACKGROUND SCREENING CLEARINGHOUSE
Class 1CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
15 Apr 2022Standard
15 Apr 2022Standard
Found deficiencies corrected during a second revisit to a biennial re-licensure survey.
15 Dec 2021Standard
15 Dec 2021Standard
Identified multiple deficiencies including background screening failures, inadequate resident health documentation, and insufficient staff training and recordkeeping.
Class 3A0081TRAINING - STAFF IN-SERVICE
CZ815BACKGROUND SCREENING; PROHIBITED OFFENSES
15 Dec 2021Complaint
15 Dec 2021Complaint
Investigated a complaint and identified deficiencies cited under an event ID.
30 Aug 2021Complaint
30 Aug 2021Complaint
Investigated a complaint and found no deficiencies.
11 Aug 2021Standard
11 Aug 2021Standard
Found deficiencies in resident records, staff health clearances, and monitoring of resident diets, indicating gaps in recordkeeping and compliance with state rules.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0078STAFFING STANDARDS - STAFF
Class 3A0162RECORDS - RESIDENT
03 Mar 2021Complaint
03 Mar 2021Complaint
Investigated an elopement and supervision deficiency; found that supervision was inadequate and the resident left the premises for several hours without proper monitoring.
Class 3A0025RESIDENT CARE - SUPERVISION
01 Feb 2021Complaint
01 Feb 2021Complaint
Found deficiencies were corrected at the time of the survey.
23 Nov 2020Complaint
23 Nov 2020Complaint
Investigated a complaint and found deficiencies in medication management, resident documentation, and safety practices.
Class 3A0052MEDICATION - ASSISTANCE WITH SELF-ADMIN
Class 3A0054MEDICATION - RECORDS
Class 3A0084TRAINING - ASSIS SELF-ADMIN MEDS & MED MGMT
Class 3A0152PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER
Class 3A0162RECORDS - RESIDENT
21 Oct 2020Monitor
21 Oct 2020Monitor
Found no deficiencies during a COVID-19 infection control and generator survey conducted on 2020-10-21.
07 Jan 2020Complaint
07 Jan 2020Complaint
Investigated a revisit to a complaint investigation and found deficiencies were corrected at the time of the survey.
07 Jan 2020Complaint
07 Jan 2020Complaint
Found no deficiencies.
30 Sept 2019Complaint
30 Sept 2019Complaint
Investigated a resident rights and admission documentation complaint and found deficiencies in residents' rights protections, written admission materials, and maintenance of resident records.
Class 3A0030RESIDENT CARE - RIGHTS & FACILITY PROCEDURES
Class 3A0081TRAINING - STAFF IN-SERVICE
Class 3A0162RECORDS - RESIDENT
21 Aug 2019Complaint
21 Aug 2019Complaint
Identified deficiencies in staffing standards and staff health documentation, including failure to maintain up-to-date records of significant changes for residents and missing annual health documentation for staff.
Class 3A0025RESIDENT CARE - SUPERVISION
Class 3A0078STAFFING STANDARDS - STAFF
11 Jun 2019Monitor
11 Jun 2019Monitor
Found no deficiencies identified during the survey.
11 Dec 2018Initial
11 Dec 2018Initial
Found no deficiencies cited. A recommendation for a standard license with a 150-bed capacity was noted.
03 Dec 2018Initial
03 Dec 2018Initial
Found failure to submit a notice of change of administrator within 10 days and incomplete administrator records.
Class 3A0077STAFFING STANDARDS - ADMINISTRATORS
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Mirador Living is not affiliated with the owner or operator(s) of The Plaza at ParkSquare. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Plaza at ParkSquare directly. There is no cost for this service. We are compensated by the community you select.
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