Ortega Gardens

Ortega Gardens, licensed by the state of Florida as an Assisted Living Facility with an AHCA License Number 12414, sits as a single-story community with space for up to 60 residents and offers Studio/Suite housing options that folks can decorate to feel like their own space, with bedrooms, armchairs, dressers, and big windows letting in natural light, which makes everything feel a bit more homelike. There's a real focus on comfort and community, with warm common areas featuring armchairs, dining spaces, TV, phone outlets, and an outdoor patio where people like to sit and talk or just watch the world go by, along with a secure courtyard that has a tiered fountain, palm trees, and plenty of seating. Residents get three nutritious meals a day served in an elegant dining room, with artwork on the walls and a full kitchen set-up, and there's a library and movie theater, a game room, and even an on-site salon for hair styling and pampering.

The staff at Ortega Gardens has training in senior care and handles everything from medication management and assistance with daily activities like bathing and dressing to support with toileting, transfers, and incontinence, plus there's non-ambulatory care for residents with limited mobility and a licensed nurse available to help with individualized health needs. There are memory care services for people living with dementia or Alzheimer's, including specialized programs and a dedicated Alzheimer's Special Care Center, and a family-centered approach called the Meaningful Moments program, which draws on each resident's life story to create real moments of delight, engagement, and comfort. The team uses the Positive Approach to Care® developed by Teepa Snow, aiming to support folks living with brain changes and dementia, and there's a care transition program called The First Few Weeks that helps new residents settle in.

Ortega Gardens has a reputation for strong staff commitment, showing kindness and attention to every resident, with safety a priority through 24-hour supervision, fall prevention measures, and a call system that's always available. The facility offers a respite care program to give families a break and a hospice waiver for end-of-life care, and families are encouraged to join in regularly scheduled social events-there's plenty of activities like arts and crafts, social outings, devotional services, structured programs, and sensory-based activities keeping things lively and meaningful. There's also a cognitive learning center and a focus on cognitive, physical, and spiritual well-being, with a success-oriented activities program that gets good feedback from residents and families. Housekeeping keeps spaces clean and comforting, and everything, from the routine meals to the personalized care plans, supports a loving, safe, and supportive environment for older adults dealing with a range of health and memory needs, as Ortega Gardens continues to be recognized for its comprehensive senior care, strong activity program, and person-centered memory care approach.

Ortega Gardens is managed by Sinceri Senior Living.

Sinceri Senior Living is a premier senior living management company founded in 1986 by Jerry Erwin and headquartered in Vancouver, Washington. Originally operating under the name JEA Senior Living, the company has grown substantially over its nearly four decades of operation to become a major player in the senior care industry. Today, Sinceri operates 83 communities across 21 states, serving approximately 5,330 seniors nationwide with a comprehensive range of living options designed to meet diverse care needs and lifestyle preferences.

The company offers three distinct levels of senior care: independent living, assisted living, and specialized memory care through their signature "Meaningful Moments" program. Their assisted living services include 24-hour licensed supervision, medication management, nutritious dining programs, and their exclusive "Elevate" Life Enrichment Program, which addresses four key wellness dimensions - physical, emotional, social, and intellectual aspects. The Meaningful Moments memory care program takes a unique person-centered approach, focusing on each resident's individual history, passions, and interests to create meaningful connections and engagement opportunities for those affected by Alzheimer's and related dementia conditions.

Sinceri's philosophy centers on treating residents like family and fostering genuine bonds between those who live and serve in their communities. Their mission emphasizes honoring the aging process while providing exceptional, person-centered care that empowers residents to maintain their independence and live their best lives regardless of care needs. The company believes that everyone deserves dignity, respect, and opportunities for joy and meaningful experiences, which drives their holistic approach to senior care that goes beyond basic safety and comfort to create truly enriching living environments.

The company has earned significant industry recognition, including certification as a Great Place to Work for seven consecutive years and multiple Forbes honors, including ranking as #78 among America's Best Midsize Employers in 2021 and recognition as one of America's Best Employers by State for Washington. In recent years, Sinceri has experienced substantial growth through strategic partnerships with major healthcare REITs including National Health Investors and Ventas, adding multiple properties in 2024 while maintaining strong operational performance with seven consecutive quarters of NOI growth and achieving pre-pandemic occupancy levels across their stabilized portfolio.